Modern Restaurant Management

MARCH 11, 2025

"The pandemic forced the restaurant industry to evolve – or disappear. Adaptability became non-negotiable as takeout, delivery, and digital ordering shifted from secondary revenue streams to essential lifelines." It wasn’t just about survival; it was about reinvention.

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Front of House Loyalty Program Recruiting Customer Experience 221

7 Shifts

MAY 1, 2020

It’s no surprise that restaurants have been hit hard during the COVID-19 health crisis. However, pivoting your business model to takeout and delivery is not always the best—or only—option your restaurant has to boost sales during this time. Available from our sister restaurant @unasaskatoon for pickup or delivery.

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FOH Online Ordering Delivery Food Order 364

ChowNow

SEPTEMBER 30, 2020

When brainstorming restaurant marketing ideas, many restaurateurs seek out strategies that will help bring in new customers. Marketing to your existing customers keeps your restaurant top of mind leading to increased order frequency and higher ticket sizes. Start a restaurant loyalty program. Keep customers engaged with email.

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Loyalty Program Marketing Email Marketing Social Media 397

7 Shifts

JUNE 23, 2020

With COVID-19 shutting down businesses worldwide in 2020, restaurants were forced to shut down their dining rooms and pivot to off-site dining only—takeout and delivery. There are two main options when it comes to opening your restaurant for delivery. Pros of in-house delivery. Cons of in-house delivery.

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FOH Delivery Insurance Back of House 370

EATER

NOVEMBER 9, 2020

Delivery-only restaurants, which have proliferated during the pandemic, could change the way the industry does business for years to come Sunset Squares Pizza has fewer than 1,000 followers on Instagram. Delivery in its neighborhood — San Francisco’s Sunset district — costs $5, while those farther afield in the city pay $10.

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2030 Consumer Goods Online Ordering Delivery 361

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. 'Safety' is what I believe to be most important now to help assure patrons to revisit their favorite restaurants. An app-first experience for restaurant chains.

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Marketing Social Media Food Safety Email Marketing 585

EATER

APRIL 8, 2025

For Indigenous people facing the theft of their land, the answer to these questions was and remains colonialism, and restaurants like Cafe Ohlone in Berkeley, California, serve decolonized dishes that tell the story of their fight for food sovereignty. Brbara Tamilin is an illustrator and painter based in Curitiba, Brazil.

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Training Food Travel Social Media 279

7 Shifts

OCTOBER 22, 2024

If you feel that digital marketing isn’t giving your local restaurant the results you need, then it's time to explore more targeted strategies. Local restaurant marketing can help you reach your target audience more effectively. On the other hand, local restaurant marketing allows you to target specific audiences.

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Marketing 2025 Social Media Email Marketing 195

ChowNow

APRIL 25, 2025

Every restaurant concept should be intentional about their branding, from food trucks and cafes to brunch spots and fine dininggreat branding is how your restaurant stands out and stays memorable. But how to brand a restaurant isnt always clear.

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Mobile Ordering Social Media Email Marketing Customer Experience 195

Culinary Cues

OCTOBER 20, 2021

Give them a name tag but reserve the embroidery for a right of passage. It may seem trivial, but it is important – a real sense of pride that should not be diminished by automatically providing that without associated accomplishment. To a cook enrolled in the school of hard knocks, this is a certificate of accomplishment.

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Front of House Uniforms Back of House Kitchen Safety 491

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Key findings for the restaurant industry include: Restaurant Closures Data. Key findings for the restaurant industry include: Restaurant Closures Data.

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2020 Travel Food Safety Consumer Goods 450

7 Shifts

NOVEMBER 1, 2022

Restaurant owners and operators wear a lot of hats. Delivery and takeout options are endlessly accessible for most. Delivery and takeout options are endlessly accessible for most. And the big restaurant brands are only getting bigger , making it even harder to stand out. What is a restaurant marketing plan?

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Seating Email Marketing Marketing SEO 221

Modern Restaurant Management

FEBRUARY 25, 2020

With plans for national expansion, Condado’s growth goals include adding six to eight new restaurants annually. The award is given to locally owned restaurants that have timeless appeal and are beloved regionally for quality food that reflects the character of its community. The final rule will be effective April 27, 2020.

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Mobile Ordering Front of House Customer Experience Back of House 348

7 Shifts

MAY 23, 2024

The competition in the restaurant industry is getting tighter. In fact, 45% of restaurant operators expect their competition to be much more intense in 2024 than last year. That said, we've compiled some of the best techniques for increasing restaurant sales and taking your business to new heights.

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Social Media Loyalty Program Email Marketing Seasonal Menu 195

Next Restaurants

APRIL 17, 2024

By Eric Tress, Contributor In today’s world, foodies flock to restaurants that tantalize their taste buds – and their Instagram feeds. With over two billion users (and still growing) , Instagram is a goldmine for restaurants looking to boost engagement and stand out from the crowd. Why Use Instagram for Your Restaurant?

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Social Media Seasonal Menu Customer Experience Specials 125

Bingage

JULY 18, 2020

So, it makes the best feel for online food delivery businesses to capitalize on online resources by reaching out & connecting with the audience on numerous digital marketing channels. Restaurants can receive online orders for pickup or delivery directly from Google Search, Maps, or the Assistant. More info is here.

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Delivery Social Media Marketing Online Ordering 98

Bingage

JULY 18, 2020

So, it makes the best feel for online food delivery businesses to capitalize on online resources by reaching out & connecting with the audience on numerous digital marketing channels. Restaurants can receive online orders for pickup or delivery directly from Google Search, Maps, or the Assistant. More info is here.

Delivery 98

Delivery Marketing Social Media Email Marketing 98

Bingage

FEBRUARY 3, 2022

This is the best time for a restaurant owner or manager to come up with some thought-provoking marketing ideas. Plan something for Valentine’s day home delivery menu for the people who are sitting and enjoying at home. Create stories based on the atmosphere of these events as well. Promote on Social media: Publish Reels.

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Marketing Social Media Coupons Events 98

Indoor Media

APRIL 12, 2021

It’s difficult to find the right balance of tags — especially when you’re not even sure why you’re using them. For example, if you tag a photo #Friday and click on the #Friday tag, you will see your photo against every other photo containing that tag. Examine their content and see what tags they’re using.

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Small Business Social Media Advertising Coupons 78

Bingage

FEBRUARY 6, 2020

Welcome Reader You are here so probably you’re willing to dig into ideas, which can easily implement to increase your restaurant sales on this valentine’s day… So let’s begin, here will be discussing the trending ideas using by the successful restaurant owners which is simple to execute and provide the best result.

Marketing 98

Marketing Loyalty Program Social Media Email Marketing 98

Indoor Media

NOVEMBER 4, 2021

Many customers may feel better eating takeout than visiting your restaurant in person due to the ongoing COVID-19 pandemic. This underscores the importance of promoting takeout as a restaurant business. Some creative restaurant promotion ideas can help promote your restaurant takeout business to keep your customers coming back.

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Loyalty Program Email Marketing Social Media Advertising 78

Indoor Media

APRIL 29, 2021

However, even before the pandemic, fewer and fewer millennials were spending their money in restaurants and instead choosing take out over brick & mortar reservations. Studies show that users who post photos, videos, stories, and reels on Instagram are more likely to be featured on the explore page.

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Social Media Advertising Coupons Customer Service 78

Indoor Media

MARCH 18, 2021

For example, if your restaurant has long been known as a fast and casual lunch spot, but now you see the lunch rush slow down, it may be time to pivot to another audience. It could also mean emphasizing your restaurant as a to-go spot and setting up a new local delivery service.

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Social Media Coupons Advertising Point of Sale 78

Restaurant365

MARCH 30, 2020

With the sudden elimination of dine-in options, many restaurants are either shifting to a takeout/delivery only model or implementing a delivery option for the first time. Deciding whether to add delivery, and how, is a particularly difficult decision for restaurants during these times.

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Delivery Operations Insurance Cash Management 78

Touch Bistro

JULY 15, 2021

The restaurant industry is a competitive space, and you need unique restaurant marketing ideas if you want your venue to stand out. The challenge is, restaurant marketing and promotions can take many forms, and not every strategy will resonate with every diner. The Ultimate Guide to Restaurant Marketing. Download Now.

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Marketing 2021 Email Marketing Social Media 77

Open for Business

JULY 7, 2023

But when it comes to restaurants, the word hospitality has always meant the art and science of crafting a warm, welcoming, and positive experience for guests. Most restaurants are laser-focused on the food and beverage they provide, but this is only one small part of creating hospitality. In the hotel industry, it means one thing.

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Hospitality 2023 Front of House Social Media 78

Black Box Intelligence

JULY 15, 2022

Read on to discover the 5 great tips restaurant and hospitality brands can implement to increase organic reach and engagement on social media and review sites. In other words, who are the users that are being reached by your page’s posts, stories and updates. That is not the case anymore! Who is more likely to engage with your content?

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Social Media Influencer Customer Experience Hospitality 52

Black Box Intelligence

JULY 15, 2022

Read on to discover the 5 great tips restaurant and hospitality brands can implement to increase organic reach and engagement on social media and review sites. In other words, who are the users that are being reached by your page’s posts, stories and updates. Stories, more stories, everyday stories.

Social Media 52

Social Media Influencer Customer Experience Hospitality 52

Gourmet Marketing

DECEMBER 3, 2020

From promoting delivery and takeout options to opening outdoor dining on sidewalks and parking lots, this creativity has helped many restaurants stay afloat during these challenging times. . The New York restaurant recently began shipping their meal kits around the country. They Keep Customers Connected. They’re Convenient.

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Social Media Customer Service Customer Experience Entertainment 52

The Restaurant Times

SEPTEMBER 21, 2021

Restaurants are rightly paying more attention to customer experience. In the new normal, the big challenge for brands is to increase points redemption and loyalty program participation, thereby increasing your restaurant sales. How To Use Loyalty Programs To Boost Restaurant Sales. Source: OpenTable Blog. Adopt Reward Programs.

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Loyalty Program Point of Sale Mobile Ordering Online Ordering 52

The Restaurant Times

SEPTEMBER 21, 2021

Restaurants are rightly paying more attention to customer experience. In the new normal, the big challenge for brands is to increase points redemption and loyalty program participation, thereby increasing your restaurant sales. How To Use Loyalty Programs To Boost Restaurant Sales. Source: OpenTable Blog. Adopt Reward Programs.

Loyalty Program 52

Loyalty Program Point of Sale Mobile Ordering Online Ordering 52

Notch

JANUARY 23, 2019

As an owner-operator, your restaurant likely sits at the center of your life. Unfortunately, if your restaurant is typical, your profit margins are exceedingly narrow. According to a recent Forbes article , sit-down restaurants make a profit of about 6%. Why run a restaurant at all? So, why do it?

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Email Marketing Merchandise Website Management Point of Sale 72

Modern Restaurant Management

MARCH 11, 2025

"As awful as it was, the pandemic pushed restaurants to completely rethink their operations in order to survive, and some of the changes they made during the pandemic have continued to be beneficial to those restaurants and industry at large." Workforce : COVID fundamentally changed the labor market. – Pooja S.

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Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

24/7 Waiter

FEBRUARY 1, 2024

Get Everyone Talking The first step to getting people to use your online ordering system for restaurants is to make it known you have an easy-to-use digital system in place. Let them know important details like pick-up and delivery options. Incorporate this advertising hook into your restaurant’s social media channel.

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Social Media Online Ordering Ordering Advertising 36

The Restaurant Times

APRIL 21, 2021

However, food trucks face stiff competition from QSR chains, full-service restaurants, cloud kitchens, and other restaurant formats. In this technologically advanced world, the internet plays a great role in connecting customers to restaurants. Roll out complimentary offers in return for referrals, story mentions or tags.

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Food Truck Food Social Media Seasonal Menu 59

The Restaurant Times

SEPTEMBER 22, 2021

It takes more than a vibrant location, eye-catching décor, and delicious food to run a restaurant. In a pandemic-affected world, a restaurant website is critical for your restaurant. Your restaurant website acts as an online storefront and defines your online identity. . Better The Photography, Higher The Sales .

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Social Media SEO Website Management Online Ordering 59

The Restaurant Times

SEPTEMBER 2, 2020

In the highly competitive Saudi restaurant space, despite providing excellent food and service, one cannot merely rely on word-of-mouth to gain massive popularity. As the competition among restaurants is exceptionally stiff, they need to do the right marketing to succeed. Social Media Marketing. Video Marketing. Contests and Campaigns.

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Marketing Social Media Email Marketing Online Ordering 52