Restaurant365

AUGUST 19, 2020

Tailor your hiring and recruiting practices. The first step in reducing high turnover is to examine your hiring and recruiting practices. There are many moving parts to hiring and recruiting. Successful restaurant owners and operators don’t just provide great food. Human resources and payroll overview.

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131

Modern Restaurant Management

DECEMBER 21, 2023

Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. Here are some of their insights. Click here for the first part and here for the second one. Creators entering more fully into the on-premise business model are becoming better partners for their B2B customers.

2023 124

2023 2024 Insurance Employee Relations 124

Open for Business

NOVEMBER 21, 2022

Restaurant technology has changed everything about the way people do business today. Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Here’s an overview of what’s available.

Technology 147

Technology Front of House Back of House Online Ordering 147

Open for Business

NOVEMBER 21, 2022

But today, restaurant tech plays a major role in improving the guest experience. Technology will never be able to replace the personal touch of a seasoned server or the empathy of a veteran bartender, but it can be a huge help in increasing guest satisfaction and delivering a great guest experience. Quick links. What is the guest experience?

Technology 78

Technology Online Ordering Mobile Ordering Website Management 78

Restaurant365

AUGUST 21, 2020

Tailor your hiring and recruiting practices. The first step in reducing high turnover is to examine your hiring and recruiting practices. There are many moving parts to hiring and recruiting. Successful restaurant owners and operators don’t just provide great food. Human resources and payroll overview.

Blog 78

Blog Restaurant Law Recruiting Employee Relations 78

Focus POS

APRIL 9, 2019

It’s an all-too-familiar (and frustrating) scenario for restaurants: customers browse the website, place orders in their shopping carts — and then vanish without completing the sale. You can use your customer loyalty program as further enticement to complete the process, which leads to the next point.

Loyalty Program 105

Loyalty Program Point of Sale Online Ordering Coupons 105

Hot Schedules

MARCH 29, 2021

For only a short span of time, he now has the experience and the expertise to point out his personal learnings along the way of progressing as a Product Owner. T here are many interpretations and different materials about the responsibilities of Product Owners in software companies. With time I started feeling more confident in my new role.

Technology 148

Technology Insurance Healthcare Recruiting 148

Restaurant365

JUNE 15, 2021

Your restaurant is constantly generating data, whether from your sales revenue, food costs, or labor hours. The variance between the two represents lost profit because of wasted inventory or mistakes, and it gives you a starting point for addressing the root causes of food cost inefficiencies. Want to know more about FOH data?

BOH 78

BOH FOH Point of Sale Back of House 78

Restaurant365

FEBRUARY 4, 2021

Your labor cost is one of your biggest expenses, but it can be difficult to track, since sales and labor needs may fluctuate by the day, week, and quarter. Looking at the cost of labor as a percentage of sales shows how your employee labor hours are matching with customer demand (sales). How to calculate labor cost.

Restaurant Law 78

Restaurant Law Point of Sale BOH Customer Service 78

Restaurant365

JUNE 17, 2020

Your restaurant payroll cost is not fixed and may fluctuate with sales. Your payroll percentage is one of the most important metrics to track, because it indicates how much you’re spending on labor relative to your sales. Importance of payroll cost and its percentage of sales. Understanding labor and payroll cost. Payroll taxes.

Tip Distribution 78

Tip Distribution Point of Sale Employee Relations Restaurant Law 78

Sling

APRIL 27, 2023

Restaurant operations management is essential for the long-term health of your business. It’s like working on the business rather than in the business and, done well, may help you move your operation to new levels of success. Table of contents What is restaurant operations management?

Operations 78

Operations Management Management Inventory 78

The Restaurant Times

MARCH 13, 2023

The back-of-house (BOH) at a restaurant is the behind-the-scenes area of the restaurant — it works like an engine and keeps the restaurant going. It is a busy place with hot surfaces, chaotic movements, staff shouts, and cutlery noise. While it is not visible to the customers, the restaurant’s services get hampered without back-of-house.

Back of House 52

Back of House BOH Front of House FOH 52

Restaurant365

APRIL 4, 2022

Businesses in most industries spend about 6% to 7% of annual sales on various technology to help make them better at what they do. Today, the industry, Smith said, spends anywhere from one to one-and-a-half percentage points more than it did on technology a decade ago. The State of Sales, Staffing, and Food Costs.

Point of Sale 78

Point of Sale Technology Customer Experience Mobile Ordering 78

Restaurant365

JUNE 4, 2021

Essentially, improving your restaurant profit margin relies on two things: your sales volume and your expenses. You can achieve a better sales margin by increasing sales revenue and decreasing expenses. ” Here are ten ways to drive long-term restaurant profitability, through increasing sales and decreasing expenses.

Loyalty Program 78

Loyalty Program Point of Sale Inventory Customer Service 78

Lavu

JANUARY 21, 2020

This is a guest-facing restaurant POS system where customers browse through a digital version of a restaurant menu. What You Need to Know About Restaurant Kiosks. One of the major factors that can detract customers from your restaurant is long lines and long wait times. Evolution of Restaurant Self Service Kiosks. How Restaurant Kiosks Work.

Fast Casual 78

Fast Casual Point of Sale Customer Service Food Order 78

Restaurant365

JULY 29, 2021

The restaurant industry saw new trends like: Increased sales for take-out and delivery. Rise of ghost or virtual kitchens targeting delivery-only sales. While at some points of the restrictions, your restaurant may have looked to just get through, now is the time to grow restaurant profitability.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78

Restaurant365

DECEMBER 17, 2019

Instead, gradual sales growth will help your business gain traction and develop a solid foundation. Variable, controllable costs such as food and labor, are tied to sales and can be adjusted. You can also track the Cost-to-Sales Ratio, comparing food costs as a percentage of sales. Restaurant Startup Costs Breakdown.

Point of Sale 120

Point of Sale License Insurance Employee Relations 120

The Restaurant Times

FEBRUARY 18, 2022

Maintaining inventory of groceries and supplies, stocking ingredients, and equipment along with placing the order on your POS (point of sale) software. Maintaining inventory of groceries and supplies, stocking ingredients, and equipment along with placing the order on your POS (point of sale) software.

Hiring 52

Hiring Operations Kitchen Safety Food Safety 52

Restaurant365

JULY 8, 2021

But while off-premise demand has grown, in-person sales are coming back as more regions open up again. For restaurant owners and operators, how do you balance between maintaining off-premise business and rebuilding in-restaurant sales—at the same time? However, in the era of social distancing, these burgeoning trends took off.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

The Rail

JULY 19, 2022

Some general restaurant technologies to consider include: Cloud POS. To achieve all these, as a restaurant owner you need to step back and honestly reassess how you approach recruiting and employment. the pandemic ), and ever-changing customer demands, as well as the new trends in the hospitality industry. 1 - Technology.

Online Ordering 52

Online Ordering Front of House Food Supply Back of House 52

Lavu

JUNE 3, 2019

It’s almost summer, the season for outdoor parties , sangria pitchers, and extended brunch hours , making right now the perfect time to execute seasonally-inspired marketing campaigns, event plans, and if related, summer-hire recruiting. With a bar POS system , adding new menu choices is fast and simple. Smoke Your Drinks.

2019 60

2019 Seasonal Menu Compost Point of Sale 60

Lavu

APRIL 1, 2020

Miscellaneous key points for your bar’s business plan. Choose a POS and payroll system. Preparation. Every dream starts with a vision-and turning that dream into a solid business plan with a clear concept is the first step in your preparation process. Narrow down your ideal customer, and create the ideal bar for them. Goal: 3-5 years].

Bar 78

Bar License Social Media Point of Sale 78

Lavu

NOVEMBER 1, 2023

Having a business strategy involves conducting market research, analyzing competitors, and identifying unique selling points. Also, teaming up with other food delivery services saves money on hiring our own drivers and setting up delivery systems. This is why more and more restaurants are turning to food delivery.

Delivery 166

Delivery Food Online Ordering Mobile Ordering 166

7 Shifts

SEPTEMBER 19, 2019

Customer service: Interact with guests, solve customer complaints, and ensure the service is on point. You'll need to be tech-savvy with using POS hardware, scheduling tools , and other operational software. Here's a breakdown of the major restaurant manager responsibilities. If it gets the job done, why change it, right?

Management 284

Management Management 2019 Employee Relations 284

Gecko Hospitality

JULY 12, 2018

Sales Tracking and Reporting – Most systems track basic sales data, but if you really want to step up your game, look for software that offers comprehensive data reporting and filtering. Running a restaurant is challenging, and even slight fluctuations in your profit margins can make or break your business.

Management 40

Management Management Cash Management Point of Sale 40

7 Shifts

MAY 31, 2021

Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. Regarding operations, restaurants tend to utilize sales forecasts to polish their purchasing and ordering processes. Table of Contents. What does it mean?

Operations 363

Operations Inventory Hiring Customer Service 363

Apicbase

JUNE 20, 2022

You can do many things as a franchisor to improve your chances of building a thriving restaurant franchise. However, the most important thing is to engage with the right franchisees. The tips and examples in this guide will help you to find the right business partners and increase franchisee retention. We’ll cover: What is a restaurant franchisee?

Recruiting 52

Recruiting Franchise Franchising Loyalty Program 52

7 Shifts

SEPTEMBER 26, 2022

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Table of Contents.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Modern Restaurant Management

FEBRUARY 4, 2020

” Prior to joining Boston Market, Wyatt served as Operations Partner/Vice President of Operations for Panera Bread, where he was responsible for all aspects of operations, including retail, marketing, recruiting, catering, facilities and bakery at more than 40 cafes in Pennsylvania, Delaware and New Jersey. New CEO at Boston Market.

Online Ordering 123

Online Ordering Hospitality Leadership Design 123

Apicbase

FEBRUARY 29, 2024

Restaurant sales in the US grew from $842.3 85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. 85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. Let’s dig in. In the previous year, it was 17%.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

JUNE 12, 2020

To shine the spotlight on the immediate opportunities that exist for all Americans to find employment at franchised restaurants of an iconic brand that holds a unique place in people’s daily lives, Dunkin’ is launching its first-ever national advertising campaign aimed at recruitment.

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

Modern Restaurant Management

MARCH 16, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features some surveys surrounding Coronavirus and the restaurant industry, the best locations for chefs, online payment fraud and top trends for QSRs. COVID-19 Foot Traffic at QSRs. Some Placer.ai Chick-fil-A led the way with 11.9 percent and 2.9 percent nationwide.

Mobile Ordering 122

Mobile Ordering Online Ordering Point of Sale POS 122

Apicbase

JUNE 16, 2023

Whether you’re looking to improve customer satisfaction, increase sales, or reduce costs, tracking these metrics will bring clarity to your restaurants’ performance and help you achieve your goals. In practice, however, successfully managing a group of busy restaurants is an awfully tough undertaking. Why Are Metrics Important?

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Lavu

JANUARY 2, 2020

How Do you Make Accurate Restaurant Sales Forecasts? Keeping accurate forecasts of your restaurant sales allows you to determine how well your business is performing. You get to know when to order your next month inventory, open more restaurant locations, or recruit more employees for optimal performance. of Parties.

Point of Sale 78

Point of Sale Inventory POS Waste 78

Modern Restaurant Management

FEBRUARY 18, 2020

Restaurants will adopt mobile-first hardware architectures and API-connected software platforms that can be unified at every digital touchpoint, from order taking at POS or self-service, to food prep in smart kitchens, to service in-house, and finally delivery to in-restaurant tables or the customer’s front door.

Mobile Ordering 216

Mobile Ordering Front of House Fast Casual Customer Service 216

Modern Restaurant Management

AUGUST 25, 2021

Additionally, its significant drive-thru business, which represents 65% of systemwide sales, has helped insulate the brand from recent market shifts. Taco John’s International Inc. inked its biggest area development agreement to date with the largest Wendy’s franchisee, Meritage Hospitality Group, Inc.

Franchise 167

Franchise Franchising Customer Experience Point of Sale 167

Modern Restaurant Management

SEPTEMBER 14, 2021

New & Notable spotlights the latest news restaurateurs need to know. TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173