7 Shifts

JANUARY 10, 2024

Restaurant management systems have evolved rapidly over the past couple of decades. Not long ago, this software ran only on bulky PCs in back offices or slow, awkward point-of-sale (POS) stations tucked along the edges of the dining room. Now, restaurant staff can access everything they need on their smartphones.

Management 195

Management Management Point of Sale POS 195

7 Shifts

JANUARY 10, 2024

Restaurant management systems have evolved rapidly over the past couple of decades. Not long ago, this software ran only on bulky PCs in back offices or slow, awkward point-of-sale (POS) stations tucked along the edges of the dining room. Now, restaurant staff can access everything they need on their smartphones.

Management 195

Management Management Point of Sale POS 195

7 Shifts

OCTOBER 12, 2022

There's no one-size-fits-all answer when it comes to distributing tips among restaurant staff, but there are a few different methods that are commonly used. This guide will cover some of the most popular methods for restaurant tip payouts, and offer some pros and cons for each so that you can decide what will work best for your establishment.

Tip Distribution 365

Tip Distribution FOH Fast Casual BOH 365

7 Shifts

APRIL 25, 2022

Making decisions for your restaurant without business intelligence is like trying to run a sushi restaurant without fish — without it, you aren't going to stay open for very long. It's what separates the restaurants that survive from the restaurants that thrive. Getting value from restaurant business intelligence.

Operations 370

Operations Point of Sale Inventory Restaurant Law 370

Modern Restaurant Management

JUNE 14, 2022

Restaurant theft is expensive. One study found that internal employee theft is responsible for 75 percent of inventory shortages and about 4 percent of restaurant sales. It’s also more prevalent than some restaurant owners and managers might want to believe. Implement a Point of Sale System.

Point of Sale 199

Point of Sale Kitchen Safety Back of House Inventory 199

EATER

APRIL 2, 2024

Not restaurants, who feel gut-punched by the commission apps take from them. Delivery apps have expended a lot of effort (and money) making the case that we — restaurants, workers, and consumers — desperately need them. In New York City and Seattle , new minimum pay laws for delivery workers recently went into effect.

Delivery 145

Delivery Restaurant Law Food Customer Service 145

Modern Restaurant Management

MARCH 9, 2023

Spirit sales are 153 percent higher than usual over the holiday weekend, and it’s the number one beer drinking holiday. Society Insurance, which provides coverage to the hospitality industry, has put together four tips on how restaurants and bars can help create a safer environment on St. Over the St. Take a buddy).

Bar 178

Bar Insurance Restaurant Law Point of Sale 178

Modern Restaurant Management

APRIL 10, 2024

Restaurant operators have faced stiff headwinds since 2020, with a near-constant swirl of inflation, supply chain and labor challenges. But if last year was any indicator, restaurant operators are on the road to relief in 2024. In 2024, we expect these trends to shape the restaurant sector.

2024 193

2024 2023 Loyalty Program Point of Sale 193

Modern Restaurant Management

DECEMBER 23, 2021

Ahead of New Year’s Eve celebrations, Society Insurance, which provides coverage to the hospitality industry, has put together the top four tips on how a restaurant can protect themselves, their patrons and their employees as well as create a safer environment on Dec. Understand Your State’s Dram Laws. 31 and beyond.

Insurance 209

Insurance Restaurant Law Point of Sale Training 209

Mad Mobile

MARCH 8, 2024

Tableside ordering systems are set to revolutionize how diners interact with your restaurant. Implementing a tableside ordering system doesn’t have to be complicated, but there are inherent challenges you’ll have to overcome. In 2023, over 80% of restaurants adopted a digital ordering system to enhance the customer experience.

Ordering 40

Ordering POS Online Ordering Mobile Ordering 40

7 Shifts

MARCH 10, 2022

Restaurant technology has revolutionized the way that restaurants are managed - replacing arduous and tedious task management with efficiency, automation, and clarity. In 2022, there aren't many areas in restaurant management that can't be made better with technology. Top Restaurant Management Apps. TouchBistro.

Management 195

Management Management Operations Point of Sale 195

7 Shifts

NOVEMBER 19, 2019

Before restaurants can record a profit, they need to take several expenses into account—inventory, kitchen equipment, building utilities, and of course, labor. What is Restaurant Labor Cost Percentage? Some businesses choose to calculate labor cost as a percentage of operating costs rather than a percentage of sales.

Management 253

Management Management Employee Relations Restaurant Law 253

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Management 398

Management Management Kitchen Safety Front of House 398

Modern Restaurant Management

APRIL 5, 2022

The restaurant industry continues to navigate the COVID-19 pandemic that is still infecting over 20,000 and killing over 1,000 Americans every day. While showing proof of vaccination and some of the other most unpopular protections put in place by health agencies have now been lifted, the restaurant industry is met with new challenges.

Restaurant Law 193

Restaurant Law Government Outdoor Customer Service 193

7 Shifts

JANUARY 10, 2024

s Union Market District, sits the modern Mexican restaurant Destino. Located in a market with a focus on Latin American businesses, what sets Destino apart (aside from inventive cocktails) is the note under the dessert menu: “In lieu of tipping, we add a 20% service charge to each order to support a professional wage for our entire team.

FOH 222

FOH Front of House Customer Service Back of House 222

Restaurant365

NOVEMBER 6, 2020

As a restaurant owner or operator in 2020, you’ve been faced with an incredibly challenging environment. Running a restaurant in pre-pandemic times wasn’t easy, but COVID-19 threw an even bigger wrench into your plans. Restaurants were under pressure to adjust and pivot quickly. Restaurants were forced to.

Dine-in 113

Dine-in Delivery Ordering Point of Sale 113

Modern Restaurant Management

SEPTEMBER 6, 2022

Ahead of this year’s football season, the team at Society Insurance has put together the top four tips on how a restaurant and/or bar can protect themselves, their patrons and their employees as well as create a safer environment for football season and beyond. Understand Your State’s Dram Laws.

Bar 178

Bar Insurance Restaurant Law Point of Sale 178

7 Shifts

JANUARY 10, 2024

s Union Market District, sits the modern Mexican restaurant Destino. Located in a market with a focus on Latin American businesses, what sets Destino apart (aside from inventive cocktails) is the note under the dessert menu: “In lieu of tipping, we add a 20% service charge to each order to support a professional wage for our entire team.

FOH 195

FOH Front of House Customer Service Back of House 195

Modern Restaurant Management

MAY 2, 2023

An audit can also be a powerful tool that can help you improve the financial health and profitabilit y of your restaurant. How to Conduct a Successful Restaurant Audit First, take stock of the following areas of your restaurant business: Cleaning and Sanitation It’s difficult to overstate the importance of sanitation for restaurants.

Audits 103

Audits Point of Sale Document Food Safety 103

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

7 Shifts

NOVEMBER 29, 2022

If you walked down Valencia Street in San Francisco and polled ten restaurants on how they managed tips , there's a good chance they would each say something different. There are 101 ways to dole out restaurant tips - from percentages to points to whether kitchen staff gets a share. Table of Contents. 5 Tips on Tipping.

BOH 195

BOH Restaurant Law Back of House Front of House 195

Margin Edge

MAY 29, 2023

This post was written by iControl , the the only third-party payment solution in the food and beverage industry that handles alcohol payments, scan-based trading and accurate point of sale data all in one solution. Keeping your back office in order with proper licenses, state law compliance, etc.

Beverage 75

Beverage Front of House Restaurant Law License 75

7 Shifts

SEPTEMBER 16, 2021

Managing multiple restaurant locations is a good challenge to have. But to be clear, multi-location restaurant management is challenging. Whether you’re managing multiple restaurants right now or are thinking about expanding your current business , this guide has everything you need to run more than one restaurant at once with success.

Management 370

Management Management Document Hiring 370

7 Shifts

JULY 16, 2021

We're all here for it! Coffee shops can be so much more than a place to grab a cup of joe and a croissant. They are places where friends and family gather, where ideas are formed and spread, and where important work gets done. At their best, they're an essential part of their community—a third place beyond work and the home. Table of Contents.

License 461

License Hiring Equipment Point of Sale 461

Lavu

FEBRUARY 2, 2024

In the face of a staggering global issue, restaurants must proactively avoid food waste. Restaurants, a big part of this challenge, can substantially impact by adopting sustainable practices and reducing their contribution to food waste. Laminated Menus: Menus are often a significant source of paper waste in restaurants.

Waste 78

Waste Food Compost Audits 78

7 Shifts

MARCH 27, 2020

We’ve created this COVID-19 restaurant closure guide to help restaurateurs like you navigate these difficult times. The law This major decision isn’t entirely up to you. If local laws mandate that you have to shut your restaurant down, then you must comply. In some areas, they are even being legally required to do so.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Modern Restaurant Management

AUGUST 9, 2021

Restaurants, in particular, have had to go through significant transformation. One of the ways in which many restaurants have responded to new concerns about transmission of viruses and other contagions in their establishments has been through the adoption of QR coded menus. They can also be prime targets for hackers.

Restaurant Law 209

Restaurant Law Point of Sale Website Management Technology 209

Modern Restaurant Management

OCTOBER 26, 2022

While using credit cards is a convenience for consumers, this form of payment represents a major cost center for restaurants. As restaurants work to recover from the impact of the pandemic, interchange fees or “swipe” fees continue to curb their ability to grow and thrive. According to a PYMNTS survey of 3,250 U.S.

Consumer Goods 177

Consumer Goods Restaurant Law Audits Customer Service 177

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Modern Restaurant Management

JUNE 8, 2021

The landmark Americans with Disability Act (ADA) requires restaurants to ensure that their premises are accessible for people with disabilities. Now, it is up to restaurants to embrace this technology and help build a more inclusive future. Embracing Innovation. How AI Can Advance Inclusivity.

Technology 222

Technology Innovation Restaurant Law Customer Service 222

Modern Restaurant Management

JANUARY 22, 2021

Marketing a restaurant looks completely different today than it did heading into 2020. The pandemic forced restaurants to completely transform how they operate, which naturally impacts how they interact with consumers. A majority of restaurants have shut down in-person dining and are relying more heavily on online orders and delivery.

Marketing 199

Marketing Email Marketing Loyalty Program Point of Sale 199

Modern Restaurant Management

SEPTEMBER 3, 2020

As much as complete closures and stay-at-home orders have harmed the restaurant industry, reopening has come with fits and starts, presenting a new litany of obstacles for dining establishments to overcome. For restaurants whose footprints did not previously include outdoor areas, this mandate created an opportunity to evolve.

Fine Dining 193

Fine Dining Restaurant Law Food Truck Outdoor 193

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

SEPTEMBER 30, 2022

You envisioned leading your staff as they created amazing experiences for everyone that steps foot into your restaurant. These days, you also have to read and respond to guest reviews on multiple platforms, look for ways to finance restaurant projects, and dig through reports so you can monitor labor performance and daily sales.

Technology 193

Technology Front of House Tip Distribution Back of House 193

Ken Burgin

NOVEMBER 15, 2021

The wine list is an essential part of your restaurant or hotel beverage service, so let’s apply intelligent design and business thinking to increase profits and ensure it appeals to the greatest number of people. The law of supply and demand applies to wine as well as commodities – as prices rise, demand goes down.

Point of Sale 147

Point of Sale Back of House Beverage Email Marketing 147

Modern Restaurant Management

APRIL 7, 2020

When people are being urged to stay home except for essentials like food, healthcare, medications, and fuel, heading to a favorite restaurant for a sit-down meal is unlikely, and sometimes, impossible. Keeping a restaurant in business, let alone the top of mind during this crisis requires getting innovative.

Marketing 199

Marketing Tip Distribution Loyalty Program Healthcare 199

Modern Restaurant Management

APRIL 2, 2020

Although the average American still carries cash in their wallet and uses it for nearly one-third of transactions, cashless restaurants are on the rise. For many restaurant owners, the main incentive to go cashless is, first and foremost, to increase the bottom line. “Cash or card?” According to the FDIC, 8.4 million U.S.

Cash Management 148

Cash Management Mobile Ordering Fast Casual Point of Sale 148