SpotOn

FEBRUARY 26, 2024

A successful retail operation needs a great team. This is because, to a huge extent, retail is all about personality. Let’s take a look at how you can use retail recruitment to bolster your team and get your business moving up to the next level. What is retail recruitment? This is what we’ll now turn to.

Recruiting 52

Recruiting Retail Point of Sale Small Business 52

Sling

FEBRUARY 3, 2022

Creating a good retail schedule is one of the most important jobs you will face as a manager. To help you in that regard, the management experts at Sling have compiled tips for setting up an effective retail schedule in the shortest amount of time possible. How To Create The Best Retail Schedule.

Retail 146

Retail Employee Relations Communication Document 146

Modern Restaurant Management

MAY 8, 2024

More than half (55 percent) of global consumers say automated food preparation is unacceptable for both quick service and table service restaurants, while nearly half (49 percent) say they’re likely to order food through an artificial intelligence tool, such as a chatbot or drive-thru.

Front of House 185

Front of House Mobile Ordering Customer Service FOH 185

EATER

NOVEMBER 12, 2020

Just be sure to order soon, as Thanksgiving is only a few short weeks away. The Best Turkey to Order Online. There are dozens of places to get a turkey from online, but Gaby Melian, the test kitchen manager at Bon Appétit , says that she’s always turned to D’Artagnan for high quality birds. Need a brine for that turkey?

Online Ordering 83

Online Ordering Ordering 2009 Food Order 83

Izettle

MAY 11, 2021

Online shopping and home delivery have risen sharply in popularity over the last few years, with more and more consumers choosing to buy online for convenience, to find the best price, and for the wide variety of options available. BOPIS is an acronym of ‘buy online, pick up in-store’. What is BOPIS? What is BOPIS?

Retail 52

Retail Point of Sale Online Ordering Inventory 52

BNG Point of Sale

OCTOBER 8, 2021

Mobile POS For Retail: How Retail Businesses Boost Sales with Mobile Devices. When you think of a point of sale POS system in retail, a cash register likely comes to mind. As a shopper, you’ve likely already seen Mobile POS used in stores, such as the Apple store, and how it facilitates a smooth ordering process.

Retail 52

Retail POS Mobile Ordering Cash Management 52

Foodable

APRIL 5, 2021

On this episode of The Barron Report , host Paul Barron breaks down the top ghost kitchen concepts in the industry today—and how many of those concepts are finding success in retail store partnerships. Three Key Points: Ghost Kitchen Brands (GKB) has announced a partnership with Walmart. We’re in a digital renaissance.

Retail 84

Retail Online Ordering Delivery Food Order 84

Culinary Digital

OCTOBER 26, 2021

The emergence of new technology and online alternatives shattered traditional brick-and-mortar retail operations across the globe. The post Competing Against a Ghost Kitchen for Online Orders? What is causing this digital disruption in the foodservice industry? Ghost Kitchens.

Online Ordering 52

Online Ordering Ordering 2025 Technology 52

Modern Restaurant Management

AUGUST 5, 2021

It’s not enough just to recover, retail and specifically restaurants and the food industry are compelled to pivot, adapt and create a model that will endure. Expect to see more self-ordering kiosks already present at Taco Bell, Panera and McDonalds. Retail Is Remodeling and Partnering.

Food Truck 216

Food Truck Retail Mobile Ordering Food Safety 216

Modern Restaurant Management

FEBRUARY 27, 2024

These errors prompted nearly half (47 percent) of all respondents to “break-up” with a business that shares inaccurate online information, opting instead for a competitor. Ensuring your online profile is as trustworthy as it is discoverable is crucial.”

Online Ordering 189

Online Ordering Consumer Goods Customer Service Customer Experience 189

Modern Restaurant Management

FEBRUARY 25, 2021

More than 90 percent of restaurants have made, or plan to make, investments in kitchen automation technology, according to a report from Square that looks at the future of restaurants and retail. Restaurants that are using online ordering for delivery and takeout expect.

Social Media 158

Social Media Retail Website Management Online Ordering 158

Modern Restaurant Management

DECEMBER 30, 2020

Key findings from the report include: Direct online ordering booms as restaurants recognize the need to bypass third-party marketplaces : Average monthly online order volume grew 250x since the COVID-19 pandemic began, with $59.18 spent per order, on average, across restaurant websites. In its new report, Placer.ai

2020 211

2020 Merchandise Retail Point of Sale 211

Modern Restaurant Management

APRIL 17, 2023

Automation tools also provide value through mobile ordering apps, AI solutions, digital reviews apps, and online reservation software. Mobile Order Applications Mobile smart order apps for waiters help to speed up the service and manage the orders right at the guest’s table.

Mobile Ordering 207

Mobile Ordering Cash Management Online Ordering Front of House 207

Modern Restaurant Management

JULY 28, 2021

An increase in orders necessitates an increased focus on fast delivery and accuracy. Retailers have made great advances in mastering the last mile of delivery operations. For one major retailer, simply changing the mix of carriers and leveraging non-traditional delivery mechanisms resulted in a 40% drop in last-mile delivery costs. .

Mobile Ordering 198

Mobile Ordering Online Ordering Retail Customer Experience 198

Modern Restaurant Management

APRIL 22, 2024

A common misconception is that fraud is less likely to occur in a restaurant due to low order values and the inability to resell stolen products. While luxury retailers in contrast might be a more obvious target for fraud, restaurants are still lucrative for bad actors.

Food 204

Food Loyalty Program Consumer Goods Customer Experience 204

Modern Restaurant Management

SEPTEMBER 15, 2021

Retailers are having a tougher time each month, as well. 78 percent of Canadians have ordered delivery within six months prior to the survey. 78 percent of Canadians have ordered delivery within six months prior to the survey. Quebec ordered delivery the most, with 84 percent saying they had ordered within the last six months.

2021 179

2021 Loyalty Program Retail Online Ordering 179

7 Shifts

AUGUST 20, 2020

They include: Labor management software Order management software Inventory management software Guest engagement software Contactless, mobile payment processors 5 Tools to Use to Increase Operational Efficiency in Restaurants Did you know that 48% of restaurants use three or more tech vendors?

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

Modern Restaurant Management

JANUARY 18, 2021

Over the past year, many restaurants have reduced the stress of the system by having consumers order online, by phone or mobile app, while additionally offering curbside delivery at the nearest point of retail. Customers want entirely personalized shopping experiences from retail to dining.

Loyalty Program 204

Loyalty Program Mobile Ordering Customer Experience Online Ordering 204

7 Shifts

AUGUST 26, 2021

Restaurant & Retail Revel(ations). Restaurant & Retail Revel(ations) by Revel Systems brings you a wealth of business insights and best practices from tenured leaders in the food, beverage and retail industry. You can tune in to Restaurant & Retail Revel(ations) on: Spotify , Apple Podcasts , Stitcher or.

Coaching 195

Coaching Website Management Email Marketing Retail 195

Modern Restaurant Management

JUNE 23, 2022

Taking orders at the counter and preparing quick meals were not necessarily perceived as stepping stones to better-paid careers with expanded responsibilities. Restaurant and retail employees were hard to come by while the number of channels for interacting with customers multiplied. Cashiers, cooks, and other QSR crew members.

Food 190

Food Food Safety Front of House Fast Casual 190

Modern Restaurant Management

SEPTEMBER 14, 2020

Given the persistent uncertainty, now is also a good time to upgrade the customer experience and streamline operations with better online ordering, delivery and/or curbside pickup processes. You can also ask staff to complete online questionnaires to assess COVID-19 risks. Optimizing Online Ordering.

Online Ordering 197

Online Ordering Kitchen Safety Food Safety Customer Experience 197

Modern Restaurant Management

MAY 31, 2023

According to the National Retail Federation , consumers spent approximately $20 billion in 2022 on this annual day dedicated to Dad and it was celebrated by nearly 76 percent of the population. Other ideas for offering customers special upgrades lie within the menu.

Marketing 177

Marketing Email Marketing Online Ordering Specials 177

Modern Restaurant Management

APRIL 9, 2021

In businesses with high turnover – think, food or retail – managers spend a good portion of their time on hiring. Food and retail hiring in particular move extremely quickly and the market is competitive. Average turnover rate for restaurant and retail is 130 percent, though I’ve seen it as high as 220 percent.

Hiring 190

Hiring Management Management Retail 190

Modern Restaurant Management

MAY 31, 2023

According to the National Retail Federation , consumers spent approximately $20 billion in 2022 on this annual day dedicated to Dad and it was celebrated by nearly 76 percent of the population. Other ideas for offering customers special upgrades lie within the menu.

Marketing 167

Marketing Email Marketing Online Ordering Specials 167

Modern Restaurant Management

MAY 25, 2021

This would be welcome news as the pandemic has created permanent changes to consumer behavior, including the increased use of online ordering and take-out. More flexibility in this area could help industry members work together to revitalize hospitality and on-premise alcohol retailers like restaurants and bars.

Hospitality 190

Hospitality Insurance Government Online Ordering 190

Thrive POS

JANUARY 29, 2021

Many consumers have abandoned brick and mortar retail shops and restaurants in favor of eCommerce and online ordering and delivery. With so many consumers surfing the internet, online reviews have become just as important as family and friends' recommendations. Why should you pay attention to those online reviews?

Online Ordering 112

Online Ordering Retail Delivery 2020 112

Modern Restaurant Management

OCTOBER 18, 2021

These obstacles ultimately forced the spirits industry to focus on selling their beverages in an on-demand ordering capacity. A large portion of these increases came from online ordering through apps and on-demand drink delivery services. The subscription includes several taco options, making ordering simple.

Loyalty Program 197

Loyalty Program Online Ordering Mobile Ordering Beverage 197

Modern Restaurant Management

JULY 20, 2022

National brands do an incredible job of bringing their branding and messaging to the masses, but local search—the last mile of the consumer journey that will ultimately bring the customer into your restaurant or retail location—remains an often overlooked yet critically important element of the media mix. Or all of those?

Advertising 190

Advertising Consumer Goods Transportation 2022 190

Modern Restaurant Management

FEBRUARY 25, 2021

First, a pivot to e-commerce sales helped to facilitate online orders, deliveries, and curbside pick-up. Many brick-and-mortar spaces were repurposed as a place to package orders. But restaurants are an important part of a landlord’s retail ecosystem, and their interests are often aligned.

Guest Recovery 179

Guest Recovery Online Ordering Point of Sale Retail 179

Modern Restaurant Management

JULY 14, 2021

We work with top restaurant and food retail brands, like Applebee’s and Chick-fil-A, that are very sophisticated when it comes to using digital, email, mail, and offline out-of-home marketing to drive consumer traffic and sales in their stores. ones with hospitality, restaurant, cooking, etc. experience already).

Recruiting 213

Recruiting Hiring Marketing Email Marketing 213

A Wine Story

SEPTEMBER 21, 2020

Man Ordering Wine Online - Wine Business Trends. They covered wine business trends that included online purchases, as well as new packaging for wine. Buying Wine Online. We see how this online retailer instantly suggests “also bought” or “similar to” items for our perusal. Sweet Moscato in Piedmont.

Webinar 204

Webinar Website Management Online Ordering Customer Experience 204

SpotOn

APRIL 2, 2024

Pandemic-era dining meant QR codes, online ordering , expanded delivery options, and lean staffing. Omnichannel means that guests have a convenient way to order and pay no matter where they are. If it sounds like it was pulled from a retail business playbook, that’s because it was. Call it the Omnichannel Era.

Online Ordering 40

Online Ordering Customer Experience Point of Sale Retail 40

Modern Restaurant Management

MARCH 12, 2021

Restaurants have made great strides in the digital realm—from contactless payments to online ordering—but 32 percent of them feel like they could add to their technology stack to optimize operations. Restaurants should have a robust marketing strategy and strong online presence to attract new customers these days.

Mobile Ordering 198

Mobile Ordering Front of House Communication Online Ordering 198

Modern Restaurant Management

DECEMBER 11, 2020

According to Deloitte , holiday retail sales this year should rise between one and 1.5 With the recent stay-at-home orders and kids out of school soon, more and more people will be home consuming content. Globally, consumers have moved much of their lives online.

Social Media 216

Social Media Consumer Goods Online Ordering Leadership 216

Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 171

2021 Fast Casual Mobile Ordering Social Media 171

Modern Restaurant Management

JULY 28, 2020

Digital engagements with customers are going to remain the norm long after the COVID-19 pandemic, as customers come to appreciate the convenience of curbside pickup and in physical locations, contactless payment options and online or mobile ordering. Even though digital can help with ordering, a courteous greeting can go a long way.

Customer Experience 222

Customer Experience Online Ordering Mobile Ordering Customer Service 222

Deliverect

JUNE 29, 2020

A few years ago, omnichannel was a concept that was applied almost exclusively to retail brands. Today’s consumers want to order their food fast, wherever they are, whenever they feel like it. For restaurants, that means providing multiple ways for your customers to order, pay, and get their meals. And there’s more.

Online Ordering 148

Online Ordering Email Marketing Loyalty Program Customer Experience 148