Modern Restaurant Management

MARCH 16, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features some surveys surrounding Coronavirus and the restaurant industry, the best locations for chefs, online payment fraud and top trends for QSRs. “As factories in China continue to come back online, products are now flowing again. .

Mobile Ordering 305

Mobile Ordering Online Ordering Point of Sale POS 305

7 Shifts

NOVEMBER 19, 2019

As the demand for a higher minimum wage continues to grow on a state and a federal level, restaurant owners and managers are understandably paying more attention to their restaurant’s labor cost percentage. One of them is expanding into online ordering on your own website.

Management 253

Management Management Employee Relations Restaurant Law 253

Modern Restaurant Management

OCTOBER 16, 2019

” While Ono’s food truck is powered by complex technology, ordering an Ono Blend is simple. Customers simply approach Ono’s ordering kiosk, place their custom order, and watch as robotic systems create their blends from scratch. Within 60 seconds, blends are ready at Ono’s pick-up area.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

7 Shifts

JUNE 1, 2022

Website: BITAC Food and Beverage. Website: MURTEC. Website: The International Restaurant and Foodservice Show of New York. Website: Food Marketing Conference. Website: Restaurant Franchising and Innovation Summit. Website: Bar & Restaurant Expo. In-Person or Virtual: In-Person. When: January.

2022 195

2022 Fast Casual Website Management Workshop 195

Lavu

NOVEMBER 1, 2023

You need to invest in reliable and easy-to-use delivery platforms that work well with your restaurant’s ordering system. Is online food delivery a profitable business? Thanks to online platforms and delivery apps, restaurants can now serve more people who might not have come in before.

Delivery 167

Delivery Online Ordering Food Mobile Ordering 167

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. They should all work together to create a smooth customer journey, from their initial search on your website to when they sit down with their meal.

Seating 221

Seating Email Marketing Marketing SEO 221

The Rail

JULY 19, 2022

Restaurant management systems. Restaurant maintenance software, especially computerized maintenance management systems ( CMMS ). Restaurant automation solutions, for functions like stock and inventory, order processing, or CRM. Outsource hiring to industry-specific recruitment agencies to help you find the best talent quickly.

Online Ordering 130

Online Ordering Front of House Food Supply Back of House 130

Open for Business

NOVEMBER 21, 2022

Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Manage your team and costs. Online reservation system. Table management software.

Technology 147

Technology Front of House Back of House Online Ordering 147

Restaurant365

JANUARY 27, 2022

QR codes make it easy for smartphone users to visit a website, for example, without manually entering letters and numbers into their phones. With a QR code menu, diners scan a QR code with a smartphone camera and access the online digital menu that is then displayed on a smartphone. Improve Ordering Accuracy. Turn Tables Faster.

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

SpotOn

FEBRUARY 26, 2024

That being the case,  you need a recruitment operation that can deliver people with the right talents. Let’s take a look at how you can use retail recruitment to bolster your team and get your business moving up to the next level. What is retail recruitment? What are the challenges in retail recruitment?

Recruiting 52

Recruiting Retail Point of Sale Small Business 52

Restaurant365

DECEMBER 17, 2019

However, the biggest factor in controlling food costs is improving your inventory management. An accurate inventory management system can not only help you track your restaurant food costs, but also highlight areas of food waste or inefficiencies that you can adjust for lower overall food costs. Technology Costs. Marketing Costs.

Point of Sale 120

Point of Sale License Insurance Employee Relations 120

Cheetah

JANUARY 27, 2022

As 2022 kicks off, operators that wish to stay competitive must upgrade their website and social media presence to keep up with the changing restaurant world. The time and skill set required to keep all your social media channels, website, POS and scheduling systems and other tech tools up to date and effective is becoming harder.

Social Media 78

Social Media 2022 Website Management Online Ordering 78

Cheetah

APRIL 10, 2020

It’s also very helpful when short staffed and you’re recruiting full-time employees. Instawork is an app and online platform that helps fill both temporary and long-term positions in the restaurant industry. Looking to hire a manager? LinkedIn is especially powerful for finding managers for your restaurant.

Back of House 78

Back of House Hiring Recruiting Website Management 78

Restaurant365

FEBRUARY 11, 2021

Restaurant labor costs have changed with new ordering channels and customer expectations. Updated recruiting concepts for retention. Updated recruiting concepts for retention. Recruiting as a strategy is underused in the restaurant industry. Recruiting is different from hiring. Distinguish. What makes it special?

Recruiting 78

Recruiting Hiring Website Management Social Media 78

Open for Business

NOVEMBER 21, 2022

Should you hire a guest experience manager? Searching online. Most potential guests, especially Millennials and Gen Z , first notice a restaurant online, usually on social media channels. From there, they may check out your website and menu. How does restaurant technology help servers? How to measure guest experience.

Technology 78

Technology Online Ordering Website Management Mobile Ordering 78

Ken Burgin

JULY 5, 2022

Every week in the Hospo Reset Newsletter, we share a product or service that’s caught our eye – for kitchen & beverage management, staffing, facilities management, marketing and overall productivity. Food, Menus and Kitchen Management. Coffee and Beverage Management. Design and Facility Management.

Kitchen Safety 78

Kitchen Safety Food Safety Website Management Online Ordering 78

Next Restaurants

OCTOBER 4, 2019

Hashtags relate to what is trending online, and you need to stay on the ball in terms of what is hot locally in food and restaurant circles. Whip up a quick image and tweet with your offer on Twitter and have your guests show your waitstaff the tweet while ordering. Improve the Online Experience with Twitter Cards.

Online Ordering 61

Online Ordering Cash Management Customer Experience Recruiting 61

The Food Corridor

MAY 10, 2021

If you’re wondering if your shared kitchen project would be eligible for funding, there’s a ton of information on the government website. It will facilitate packing, storing, and preparing shipments of frozen seafood and other products for retails and online sales. Develop an online marketplace for goods produced in the kitchen.

Agriculture 98

Agriculture Food Kitchen Safety Education 98

Apicbase

FEBRUARY 29, 2024

71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. Restaurant UK , 2024) A 2023 study found that 37% of dine-in guests and 40% of takeout guests would order more often from restaurants if they found less expensive options alongside promotions and discounts.

2024 52

2024 Operations 2023 Loyalty Program 52

The Restaurant Times

MAY 25, 2021

Management Team: This should include the list of stakeholders involved in the management of your cafe such as owner, manager, Head Chef, etc. Training must also consist of crisis and disaster management techniques. . A detailed expense sheet makes it easier for you to manage your operating budget and spend wisely. .

Cash Management 52

Cash Management Employee Relations Email Marketing Point of Sale 52

Apicbase

JANUARY 13, 2023

With smart food ordering — meaning leveraging tech for inventory management and vendor selection — operators can cut down on food waste by 80%. For 62% of restaurants , automation could help fill critical gaps in managing orders. 84% of diners look up the menu online before choosing a restaurant. billion by 2028.

2023 52

2023 Operations Management Management 52

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. An Uncertain Start to 2020? Generational Divide.

2020 275

2020 Point of Sale Online Ordering Consumer Goods 275

Modern Restaurant Management

JULY 27, 2020

“Cities such as San Francisco and Honolulu, which have had some of the nation’s strictest stay-at-home orders, are now seeing the highest numbers of closures relative to the number of businesses in their respective cities.” ” Increased Consumer Activity in May Correlates with Increased COVID-19 Cases in June.

Franchise 443

Franchise Franchising Mobile Ordering Kitchen Safety 443

Modern Restaurant Management

AUGUST 11, 2021

” Key capabilities for the implementation include an integrated drive-thru solution, mobile order takers for line busting, a synchronized kitchen display system to interface with the POS, and an open API, which enables the integration of best-of-breed solutions directly to the POS platform. BETTER PIZZA.®

Franchise 450

Franchise Franchising Sports Fast Casual 450

Modern Restaurant Management

SEPTEMBER 14, 2021

Cyndi directs the activities of employees in the accounting department to manage the accounting process through financial statements and is responsible for the overall management of the corporate office. In 1991 she was promoted to Accounting Manager and in 2009 to Director of Accounting.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

Modern Restaurant Management

AUGUST 28, 2020

in a management role at the Officers’ Club. ” Bayless created Tortas Frontera to share the hand-crafted quality, local ingredients, and authentic Mexican flavors that he is known for in a fast-casual format that is ideal for the digital ordering, pickup, and delivery model required in today’s COVID operating environment. "We’re

Allergens 364

Allergens Kitchen Safety Guest Recovery Customer Service 364

Modern Restaurant Management

FEBRUARY 4, 2020

.” Prior to joining Boston Market, Wyatt served as Operations Partner/Vice President of Operations for Panera Bread, where he was responsible for all aspects of operations, including retail, marketing, recruiting, catering, facilities and bakery at more than 40 cafes in Pennsylvania, Delaware and New Jersey.

Online Ordering 305

Online Ordering Hospitality Design Education 305

Modern Restaurant Management

AUGUST 2, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of LTO impact, influencer impact and no-show fees. Another 37 percent are focused on staff enhancements, including additional training, recruitment, salaries, and other benefits.

Influencer 251

Influencer Pricing 2024 Social Media 251

Lavu

SEPTEMBER 29, 2023

Ensure that your recruitment and selection processes are efficient and thorough. Some ways Lavu can help automate tasks and improve efficiency are: Order Management: Lavu provides a user-friendly interface for taking orders, which reduces errors and speeds up the process.

Loyalty Program 167

Loyalty Program Front of House Mobile Ordering Customer Service 167

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

2020 345

2020 Kitchen Safety Consumer Goods Food Safety 345

Black Box Intelligence

NOVEMBER 1, 2021

Grocery was one of the greatest beneficiaries in terms of share of wallet gains, along with online retail and home and garden. . While limited-service restaurants have been a clear beneficiary of pandemic-driven consumer behaviors changes, the biggest share takers, as of Q3 2021, are online retail as well as pet products and services.

Fast Casual 98

Fast Casual Guest Recovery Fine Dining Point of Sale 98

Modern Restaurant Management

APRIL 29, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features trends in off-premise, coffee wars, the AI lifeline, the return of lunch, and how teens spend their dollars. More than 60 percent say they’re ordering off-premises more often than a year ago. Older adults still prefer in-person ordering.

Reservations 488

Reservations 2025 Marketing Loyalty Program 488

Modern Restaurant Management

JUNE 8, 2020

Independent restaurant owners can visit usfoods.com/reopen to order a free reopening kit through June 19, 2020. It also connects customers directly to SGProof.com , the company’s ecommerce portal for online ordering and self-service.

Guest Recovery 386

Guest Recovery Food Safety Employee Relations Mobile Ordering 386