7 Shifts

DECEMBER 15, 2021

In order to keep scheduling flexible for employees – yet still ensure each shift is fully staffed – your restaurant can offer a shift swap policy. Shift swapping helps restaurants build repeatable schedules week-over-week, rather than redesign an entire schedule to accommodate a reasonable time off request.

Restaurant Law 370

Restaurant Law Mobile Ordering Technology Communication 370

Modern Restaurant Management

SEPTEMBER 13, 2022

Restaurants are filling up again, but hiring and retaining employees in the midst of a national workforce shake-up remains an uphill battle. With staff in short supply as millions of Americans continue to quit their jobs, restaurants looking to ramp up hiring for the busy season are faced with an ultra-competitive hiring market.

Hiring 212

Hiring Employee Relations Leadership Restaurant Law 212

7 Shifts

MARCH 16, 2020

With new social distancing and self-isolation strategies, it’s clear that COVID-19 will have, and is having, an extreme impact on the restaurant and hospitality industry. Here’s what we know about the COVID-19 situation and what your restaurant can do during this uncertain time. How is COVID-19 impacting restaurants?

Management 369

Management Management Employee Relations Kitchen Safety 369

Cheetah

NOVEMBER 4, 2021

This important development aligns with the growing trend of conscious consumers demanding increased transparency, already apparent in flights, ridesharing like Uber and Lyft and mobile plans. The question for restaurant operators now is: What’s next? New Law Demands Transparency from 3rd Party Delivery Apps.

Delivery 148

Delivery Cash Management Restaurant Law Mobile Ordering 148

Modern Restaurant Management

JANUARY 3, 2022

However, there are security concerns with this growing technology, which largely stem from customers sharing data that restaurants could then sell. In order to improve the customer experience, build trust, and protect customer data, restaurants must be diligent in their QR code implementation efforts.

Customer Experience 221

Customer Experience Consumer Goods Mobile Ordering Customer Service 221

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Modern Restaurant Management

JULY 6, 2021

With dining restrictions lifting and restaurants’ busy season upon us, employers are ramping up hiring in order to meet the demand of the summer. Even with the recent uptick in employment, restaurants are facing a major worker shortage, and many are struggling to keep their doors fully open with limited staffing.

Restaurant Law 180

Restaurant Law Small Business Mobile Ordering Recruiting 180

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come.

Fast Casual 156

Fast Casual Front of House Fine Dining Mobile Ordering 156

Modern Restaurant Management

MARCH 16, 2023

The restaurant industry is an increasingly competitive market. And more restaurant owners are searching for ways to encourage repeat customers and successfully grow their businesses. Music can help restaurants strengthen relationships with their customers and build loyalty.

License 189

License Loyalty Program Customer Experience Customer Service 189

Modern Restaurant Management

JUNE 3, 2021

Bluedot released the fourth installment of its State of What Feeds Us report which has kept tabs on consumer behavior and restaurant habits throughout the course of the pandemic. This latest report offers a year in review of shifting consumer restaurant habits precipitated by the pandemic. Fast food reigns supreme. Drive-Thrus.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Modern Restaurant Management

JANUARY 22, 2021

Marketing a restaurant looks completely different today than it did heading into 2020. The pandemic forced restaurants to completely transform how they operate, which naturally impacts how they interact with consumers. A majority of restaurants have shut down in-person dining and are relying more heavily on online orders and delivery.

Marketing 203

Marketing Email Marketing Loyalty Program Point of Sale 203

Modern Restaurant Management

JANUARY 12, 2022

The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Restaurant365

MAY 15, 2020

Approaching restaurant scheduling for your business recovery. How much food should I order? Some of your inventory ordering questions are answered in a recent blog post. It’s not possible to look at last year versus where your restaurant is now. With restaurant management software, forecasting is automated.

Restaurant Law 148

Restaurant Law Front of House Mobile Ordering Fine Dining 148

7 Shifts

JULY 16, 2021

Mobile Coffee Shops (Carts and Trucks). See why 500,000+ restaurant pros choose 7shifts for scheduling and team management. Recommended Reading: 15 Restaurant Metrics to Know and How To Use Them. That's the idea behind crowdfunding, which has enabled many restaurants to open their doors. Market and Promote the Opening.

License 459

License Hiring Equipment Point of Sale 459

Tableo

JUNE 30, 2023

The success of your restaurant depends heavily on your choice of software solutions. In this post, we’ll examine the crucial software products that every restaurant should think about acquiring and discuss their advantages and potential for growth.

Mobile Ordering 40

Mobile Ordering Online Ordering Website Management Restaurant Law 40

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Modern Restaurant Management

JANUARY 8, 2020

By now, most restaurants have become familiar with Title III compliance when it comes to modifying facilities and procedures – enabling disabled patrons to have equal access to goods and services. Restaurants, however, may not have considered whether their websites are equally accessible under ADA Title III.

Mobile Ordering 166

Mobile Ordering Restaurant Law Online Ordering Customer Service 166

Modern Restaurant Management

JANUARY 28, 2024

However, data breaches can happen to restaurant chains and small eateries alike. Restaurants can reduce the risk of cyber attacks by taking these proactive measures: Make sure your restaurant is Payment Card Industry (PCI) certified. Make sure any passwords on mobile devices are encrypted and strong.

Loyalty Program 100

Loyalty Program Small Business Insurance Restaurant Law 100

Modern Restaurant Management

APRIL 1, 2021

Take restaurant ordering, for example. Even before the pandemic effectively ended in-restaurant dining for some time, opening the window to innovation in foodservice by necessity, a digitally-driven transformation was already on. To accommodate, some brands launched standalone mobile ordering applications for the first time.

Online Ordering 154

Online Ordering Mobile Ordering Social Media Delivery 154

EATER

OCTOBER 13, 2021

Restaurant delivery platform DoorDash has launched a restaurant disaster relief fund that will offer grants of up to $10,000 to US restaurants affected by natural disasters over the next year, the company said Wednesday. It will allow restaurants to track live orders and get real-time data about sales and operations.

Restaurant Law 98

Restaurant Law Mobile Ordering Point of Sale Delivery 98

Open for Business

NOVEMBER 21, 2022

When it comes to tech tools for restaurants, some places only want a basic restaurant waitlist app. But today, pretty much all restaurateurs rely on at least some restaurant technology. In fact, restaurants use an average of 3 technology tools to manage their back offices alone. Restaurant365.

Food Safety 78

Food Safety Email Marketing Mobile Ordering Website Management 78

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Here are their responses. To read part one, click here.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

EATER

JANUARY 5, 2022

THE FIRST NATIONAL RESTAURANT TO DELIVER BY AIR.”. But if you live in the suburbs within two miles of an ordering location, and the weather is mild and still, you could order food or groceries and it will get to your home in about five minutes, “faster and fresher” than if a human drove it, Thein says. What a bold future.

Food 144

Food Mobile Ordering Online Ordering Food Order 144

7 Shifts

JULY 31, 2020

2 hours per week When Mattenga’s bought the restaurant in 2014, they had been using spreadsheets to keep track of their weekly schedules. Optimizing & reducing labor costs Mattenga’s kept their labor costs steady at 22% - 27% A restaurateur’s labor costs are one of the largest—yet most flexible—of all the restaurant costs.

Management 370

Management Management Document Communication 370

Touch Bistro

MAY 26, 2021

With so many people out in a sea of stars and stripes on the 4th of July, how do you get them to come to your restaurant? The right 4th of July specials will drive traffic to your restaurant, helping you take advantage of one of the biggest celebrations of the year. Planning 4th of July Specials for Your Restaurant.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Modern Restaurant Management

JANUARY 2, 2020

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Currently, approximately 1,000 restaurants across New York City have foie gras on their menus. Legislation. Litigation.

2019 84

2019 License Restaurant Law Website Management 84

Modern Restaurant Management

JULY 14, 2020

White Castle launched a planned pilot with Miso Robotics – creators of the first autonomous grilling and frying kitchen assistant, Flippy – to accelerate the adoption of artificial intelligence and robotics in the restaurant industry. DoorDash Supporting Black-Owned Restaurants.

Mobile Ordering 164

Mobile Ordering Certification Loyalty Program Kitchen Safety 164

The Restaurant Times

NOVEMBER 4, 2021

An efficient restaurant kitchen design should be high on your priority list whether you’re opening a new restaurant, expanding an existing one, or remodelling an existing one. . The success of a restaurant kitchen design is defined by careful planning. Detailed Guide To Restaurant Kitchen Design .

Design 98

Design Kitchen Safety Back of House Food Safety 98

EATER

MAY 5, 2023

By the end of 2021, dine-in visits to fast food chains had fallen to just 14 percent of restaurant traffic, compared to 28 percent pre-pandemic, according to the market research firm NPD Group. The big transformation taking place inside restaurants also threatens to change how the industry looks at labor.

Fast Casual 106

Fast Casual Food Food Order Mobile Ordering 106

Restaurant365

JANUARY 14, 2020

Your bottom line and your customer service success depend heavily on a well-executed staff schedule but knowing how to make a restaurant employee schedule is not an easy task. Scheduling restaurant staff requires considering everything from staff availability to accounting. Making a Restaurant Employee Schedule.

Restaurant Law 97

Restaurant Law Point of Sale Mobile Ordering Webinar 97

Modern Restaurant Management

MAY 15, 2020

As many states and localities prepare to reopen restaurants and other businesses that were shuttered in response to the COVID-19 pandemic, employers face a minefield of potential legal pitfalls. Recalling Furloughed or Laid Off Workers. Recalling Furloughed or Laid Off Workers. Wage and Hour Issues.

Employee Relations 186

Employee Relations Restaurant Law Document Equipment 186

Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. See the latest sales and traffic results here: Sales Improve but Restaurants Should Brace Themselves for Challenges Ahead.

2020 195

2020 Mobile Ordering Point of Sale Fast Casual 195

Restaurant Engine

AUGUST 10, 2022

You know all about making your brick-and-mortar restaurant accessible to all people. But have you thought about your restaurant website? Because it’s the law. In this article, we look at web accessibility upgrades every restaurant should consider this year. What is the Law? This includes the restaurant industry.

SEO 59

SEO Restaurant Law Online Ordering Mobile Ordering 59

Mad Mobile

FEBRUARY 29, 2024

As bar owners and managers, you know that having the right point of sale system for your restaurant or bar makes all the difference. From white-tablecloth eateries to peanut shells on the floor dives, a cloud-based POS system is ideal.  When it comes to bar POS systems , some features set them apart from your typical restaurant setup.

POS 40

POS Bar Brewery Customer Service 40

The Restaurant Times

APRIL 19, 2021

They are part of a relatively new type of mobile business which caters to customers at various locations. Starting a food truck provides multiple advantages at once, especially pertaining to cost and mobility. It is a promising opportunity for new foodpreneurs trying to step into the restaurant business to try out new ideas.

Food Truck 52

Food Truck Kitchen Safety Front of House Food 52

The Restaurant Times

SEPTEMBER 30, 2021

After all, they let you change sites, keep menus short and focused, and create an exciting and dynamic small company on wheels since they are smaller and most importantly mobile, unlike a restaurant. However, translating one’s concept of a friendly neighbourhood mobile diner into a thriving business is no easy task. .

Food Truck 52

Food Truck Food License Mobile Ordering 52