7 Shifts

NOVEMBER 27, 2024

Only Bobes are allowed to learn the secret recipe for Bobe’s Pizza dough, which Billy Bobe cooked up in 1954 after serving as a chef in the army. He brought in his teen brother, Larry, to manage their first location in Vincennes, IN. There was no learning curve — they found the app easy to use and easy to train their managers on.

Website Management 195

Website Management Communication Point of Sale Coaching 195

ChowNow

FEBRUARY 12, 2025

Between online reservations, third-party delivery apps, and direct ordering from your website, digital interactions often happen before a guest ever steps through your doors. Every restaurant serves a unique customer base, and the more you know about them, the more effective your marketing efforts will be. Why do you do what you do?

2025 195

2025 Marketing Email Marketing Operations 195

ChowNow

FEBRUARY 5, 2025

With 83% of consumers checking Google reviews before choosing a restaurant, having a robust system for collecting and managing feedback should be a top priority. Next, add a Leave a Review button on your website that directly links to your Google review page. Every review serves a purpose, and the more feedback you receive, the better.

2025 221

2025 Customer Experience Customer Service Website Management 221

ChowNow

JUNE 12, 2025

Knowing the true cost per serving means you’re not guessing where to set menu prices. Step-by-Step Guide to Costing a Dish If the idea of costing a dish sounds like spreadsheets and stress, don’t worry, we’re breaking it down into five manageable steps. Start by adding up the total cost of the ingredients used in a single serving.

Operations 195

Operations Food Supply Seasonal Menu Pricing 195

ChowNow

APRIL 4, 2025

And for many restaurants, they still serve a purpose. This means customers place orders through your own website or appnot a third-party platform. Third-party ordering platforms, such as Uber Eats and DoorDash, manage the entire ordering process on your behalf. Thats not to say third-party platforms dont serve a purpose.

Ordering 195

Ordering Online Ordering Mobile Ordering Customer Experience 195

7 Shifts

OCTOBER 22, 2024

To do so, you must have an optimized website and engaging social media profiles. Build a mobile-friendly restaurant website In 2024, roughly around 63% of all web traffic came from mobile devices. If your website isn’t optimized for mobile, you could be losing out on potential customers.

Book 195

Book Marketing Email Marketing Social Media 195

7 Shifts

OCTOBER 28, 2024

It just goes to show how important drink pricing and cost management are to maximizing profits. The average profit margin for bars typically ranges between 10-15% , but this can vary depending on the type of bar you run, the location, and the types of drinks you serve. Doing so helps you maintain a healthy profit margin on each sale.

Point of Sale 195

Point of Sale Merchandise Seasonal Menu Bar 195

ChowNow

FEBRUARY 21, 2025

They help with reservations and table management, staff scheduling and time management, inventory tracking, rewards programs, automated marketing, and more. The Different Types of Restaurant Apps (With Examples) Each of these restaurant apps serves a very specific purpose that will make operating your business significantly easier.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

Modern Restaurant Management

MARCH 3, 2025

For a deeper dive into brand messaging, strategy, and authenticity, creating unified guest experiences, and the orchestration of physical and experiential touchpoints, Modern Restaurant Management (MRM) magazine reached out to The Plaid Penguin’s Founder and Sir Idea Man Joe Haubenhofer. In what ways has the pandemic affected branding?

Social Media 251

Social Media Customer Experience Email Marketing Loyalty Program 251

ChowNow

JUNE 27, 2025

Your Google Business Profile (GBP) is what shows up when someone searches your restaurant’s name on Google or searches the cuisine type you serve in your area. How to optimize it: Claim your listing (if you haven’t, use this link to get started) and fill out every field: hours, website, menu link, service options, etc.

Website Management 195

Website Management SEO Book Customer Experience 195

The Rail

NOVEMBER 22, 2024

This could include menu tasting sessions to give them a better understanding of the dishes on offer, or perhaps a wine pairing course so they can better serve the needs of customers seeking recommendations. Be sure to build a reliable online reservation system to reduce waiting times and improve table management.

Customer Service 130

Customer Service Loyalty Program Customer Experience Point of Sale 130

The Rail

APRIL 14, 2025

Securing more resources guarantees that your restaurant can manage more demand without compromising quality, whether it comes to equipment upgrades, automation investments, or production facility expansion. Infrastructure investments position your restaurant to maintain operations consistently while serving additional consumers.

Small Business 130

Small Business Cash Management Social Media Consumer Goods 130

ChowNow

MARCH 14, 2025

Many restaurants struggle with high third-party app fees, low website traffic, and clunky ordering experiences that drive customers away. Even when they manage to attract online orders, a lack of repeat business makes sustained growth feel out of reach. But growing online order volume isnt always easy.

Ordering 195

Ordering Mobile Ordering Online Ordering Email Marketing 195

Modern Restaurant Management

MAY 14, 2025

To learn more about MORE, Modern Restaurant Management (MRM) magazine reached out to co-founder Liz Murray. She is also the Chief Operating Officer for The Marlow Collective and previously managed People Operations for Union Square Hospitality Group. What are key industry/challenges that are top of the list to address?

Website Management 221

Website Management Hospitality Sustainability Education 221

Lavu

JULY 3, 2025

Unlike traditional setups, these systems provide real-time access to data, seamless updates, and remote management—making them ideal for today’s fast-paced food service environment. In this post, we’ll explore why SaaS POS is not just a trend but the future of restaurant management.

POS 78

POS Point of Sale Management Management 78

ChowNow

MAY 30, 2025

Limited-time offers also give you content for social media, email, and your website. Use your restaurant website and social media to tell people what theyll get: faster and easier checkout. For example, this section on a restaurant website encourages users to download their mobile app. Dont do it manually.

Ordering 195

Ordering Loyalty Program Social Media Email Marketing 195

7 Shifts

OCTOBER 22, 2024

Your Google Business Profile serves as the first point of contact for many potential customers searching for local restaurants. Make sure that your restaurant's name, address, phone number, and website are correct and consistent across all platforms. Include your restaurant's name, address, phone number, and website.

Marketing 195

Marketing 2025 Social Media Email Marketing 195

SpotOn

JUNE 17, 2025

Online ordering not only serves as an additional stream of revenue alongside traditional in-house ordering, but for many restaurants, it has become their primary source of revenue in this digital age. 50% of restaurant operators say off-premises represents a bigger proportion of their sales than it did in 2019.

Online Ordering 86

Online Ordering Ordering Website Management Point of Sale 86

Indoor Media

JANUARY 16, 2025

Your storefront, as is your social media, website, or delivery boxes, is essential. To-Do: Create a cohesive brand (logo, colors, messaging) across all platforms Run promotions and highlight unique menu items Ensure your website is mobile-friendly with clear menus and photos 3. Effective scheduling is a cornerstone of staff management.

Website Management 78

Website Management Customer Experience Back of House Customer Service 78

ChowNow

MAY 27, 2025

To reach more customers and increase operational efficiency, hes expanding into a ghost kitchen model; an approach that lets him serve delivery and takeout customers without the overhead of a dine-in space. Without the right tools in place, scaling online orders in a sustainable way became more difficult to manage.

Online Ordering 195

Online Ordering Website Management Small Business Catering 195

The Restaurant Group

FEBRUARY 14, 2025

High CoGS can eat into profits, so it’s important to manage inventory and control waste effectively. Strategies to Manage and Optimize Labor Costs Schedule staff based on peak hours to avoid overstaffing. It represents the direct costs of producing your menu items and serving customers. Add total labor costs.

Point of Sale 78

Point of Sale Loyalty Program Customer Service Inventory 78

Web Diner

MARCH 21, 2025

Claim Your Digital Real Estate Your Google Business Profile (GBP) serves as the cornerstone of your local search presence. This encompasses everything from review quantity and quality to website authority and social media presence. Ensure your website loads quickly and functions perfectly on mobile devices.

SEO 62

SEO Website Management Audits Mobile Ordering 62

ChowNow

JULY 4, 2025

Your Concept Has Evolved—but Your Menu Hasn’t Perhaps you’ve rebranded your website, transitioned to counter service, or introduced direct online ordering to meet a new wave of customer demands; whatever the case, if your menu remains outdated, it can create a disconnect with diners. Line cooks know which dishes slow down the kitchen.

Menu 150

Menu Online Ordering Seasonal Menu Point of Sale 150

Black Box Intelligence

MAY 12, 2025

The BPAs celebrate those restaurant brands that are leading the industry by driving continuous improvement, and this years winners represent the very best in people management, guest experience, and operational excellence in the current environment, which is not without its challenges. Rankings : Lowest non-management and management turnover.

2025 52

2025 Fast Casual Fine Dining Casual 52

Perfect Daily Grind

JULY 23, 2025

These are distinctive marks of excellence that they can display on their packaging, marketing materials, websites, social media channels, and menus. To reserve your spot, visit the GCA website. Contact info@globalcoffeeawards.com and the GCA project manager, Emi Rueda, via WhatsApp here for more information.

2025 81

2025 Webinar Certification Café 81

Lavu

JUNE 20, 2025

From AI-driven ordering systems to smart inventory tools and contactless dining experiences, today’s innovations are reshaping how restaurants operate, serve customers, and stay competitive. As the owner or manager of a restaurant, you know how much time and effort logging temperature takes.

Technology 78

Technology 2025 Online Ordering Fast Casual 78

ChefMod

APRIL 12, 2025

For many restaurant owners and operators, managing food costs can feel like a losing battle. Why Rebates Often Backfire While rebates can work well when layered into a well-managed purchasing strategy, theyre often used in place of one. Enter Supplier Relationship Management (SRM) SRM is more than a contract or a rebate schedule.

Management 52

Management Management Audits Food Truck 52

Rocket Fuel

NOVEMBER 19, 2024

Back-of-House (BOH) Systems: BOH platforms offer streamlined inventory management, staff coordination and kitchen operations tracking. Payroll Portals: Payroll platforms track employee hours, manage schedules and process payments seamlessly. Was a new manager on duty? These systems help optimize efficiency behind the scenes.

Operations 52

Operations BOH Franchise Franchising 52

Restaurant Business

JUNE 11, 2025

Wendy’s launched a 100 Days of Savings summerlong promotion, serving up a variety of deals through its app. marketing retail News Heather Lalley is the managing editor of Restaurant Business, Foodservice Director and CSP Daily news. Sign up here. Get today’s need-to-know restaurant industry intelligence.

Fast Casual 167

Fast Casual Cash Management Retail Leadership 167

Lavu

JUNE 6, 2025

This guide breaks down 28 proven strategies that help cut unnecessary expenses, streamline operations, and boost profitability—whether you manage a small café or a multi-location chain. Discovering new ways to reduce costs in restaurant management can boost profits. Let’s dive into what really works in today’s competitive landscape.

Loyalty Program 78

Loyalty Program Waste Recycling Inventory 78

Perfect Daily Grind

JUNE 18, 2025

These events also serve as a platform for meaningful discussions about the future of coffee production, innovation, and sustainability.” The first session will take place from 14:00 to 15:00 on 26 June, and the second from 12:30 to 13:30 on 27 June,” says Sandra Moraes , Expocacer’s Commercial Manager of Specialty Coffees.

Café 102

Café Events 2025 Website Management 102

SpotOn

APRIL 24, 2025

The campaign serves as a rallying cry for the industry, emphasizing that profitability requires practical tools, actionable insights, and strong connections between operators. These tools help restaurant operators make smarter decisions faster—from tracking margins and managing labor costs to optimizing menus and navigating financing.

2025 52

2025 Email Marketing Education Point of Sale 52

Lavu

JULY 18, 2025

While the end-product of a quick-serve restaurant is to provide fast food to hungry customers, there are common mistakes in the industry. Here is a look at some of the potential rotten eggs easy to spot in quick-serve restaurants. For example, say you have a remodeled old-fashioned service station as a quick-serve sandwich bistro.

Customer Service 78

Customer Service Point of Sale POS Fast Casual 78

Modern Restaurant Management

MARCH 11, 2025

Even though local and state orders prohibiting or severely restricting restaurants’ ability to serve customers and generate and revenue, standard business liability policies did not provide coverage, and many policies had a pandemic exclusion.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Lavu

MAY 30, 2025

Are you looking for ways to elevate customer experiences while improving your restaurants ability to quickly and efficiently serve guests? Top Benefits of Implementing Order and Pay at the Table in Your Restaurant Order and pay at the table technology benefits customers and restaurant staff and management.

Ordering 78

Ordering Mobile Ordering Fast Casual Online Ordering 78

Lavu

JULY 18, 2025

By automating shift planning, minimizing scheduling conflicts, and offering real-time updates, this technology empowers managers to focus on service—not spreadsheets. In a bid to curb the risks associated with human error, many restaurants are choosing to rely on employee scheduling apps or online scheduling websites.

2025 78

2025 Mobile Ordering Online Ordering POS 78

QSR Automations

JANUARY 16, 2025

They provide guests a first impression of your restaurant; it’s where hosts greet guests, check-in reservations, provide quotes for the waitlist, rotate sections to avoid overworking serv ers , pace seating to avoid overwhelming the kitchen, and direct off – premise s guests and delivery drivers to pick up their orders.

Front of House 52

Front of House Operations Back of House Reservations 52