This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Ballas shares his insights with Modern Restaurant Management (MRM) magazine and discusses issues that must be on the radar for franchises and brands including AI, automation, sustainability, staffing, training, and more. We focus on responsible sourcing and operational efficiencies that minimize waste.
Controlling food waste is a hot topic in the industry as well. Food Waste Management Food waste management has always been a challenge for the restaurant industry. Because each person is different and may not have been trained well in food preparation, the level of waste can be extremely high.
Additionally, digital inventory management systems provide real-time stock updates, helping maintain optimal inventory levels, reduce waste, and ensure the availability of ingredients. AI-driven predictive analytics, for instance, help forecast demand, manage inventory, and reduce food waste.
Without a strong system in place, even the best restaurants in the world will struggle with unhappy customers, high turnover rates, wasted inventory, and razor-thin profit margins. The best-run restaurants dont leave things to chancethey rely on clear processes, well-trained teams, and smart decision-making to avoid costly mistakes.
In many cases, controlling labor costs is less about cutting people and more about scheduling smarter and cross-training your existing employees. This includes your social media ads, loyaltyprograms , printed flyers, local event sponsorships, discounts, and PR. Are you overstaffed on slow days? Understaffed when youre slammed?
This capability can prove invaluable for refining pricing strategies, optimising ingredient and waste management, and planning forthcoming shifts, among other benefits. To tackle this pressing issue effectively, businesses must invest in staff training and development, vital for retaining and upskilling their existing workforce.
For example, train kitchen staff to prepare orders in the order they were received. Order Accuracy Rate Customer loyalty is significantly impacted by the order accuracy rate, which measures how often customers receive exactly what they ordered. Staff training: Ensure employees double-check orders before sealing bags.
Other examples include: Software subscriptions with usage-based tiers Maintenance or repair work Overtime pay for hourly workers Semi-variable restaurant costs can sneak up on you if youre not watching closely, but theyre also an area where a little strategy can go a long way toward minimizing waste.
It is easy to blame money, non-traditional work hours, unrealistic training in culinary schools, and the younger generation as a whole – but even if we (the industry as a whole) were able to snap our fingers and fix these issues, it is likely that team building and retention would still be challenging. TEACH AND TRAIN. Richard Branson.
However, trained chefs don’t need to worry about losing their jobs to a restaurant AI yet, but we cannot dismiss this scenario entirely either. AI is a program developed by humans to respond to a set of instructions under specific environments. AI-based robots cook your food and deliver meals on time without missing a beat.
Introduction to Food Waste in Restaurants Food waste is a significant challenge for the restaurant industry, impacting both the environment and profitability. Understanding how to reduce food waste in restaurants is the first step toward sustainable and cost-effective operations.
A significant part is also played by tech integration ; loyaltyprograms, app-based ordering, and QR code menus are not innovations but necessities. Building a Brand That Connects with Emotion and Drives Loyalty Branding goes much beyond typography and logos.
Standardized TrainingPrograms: Newbies get uniform training with digital training tools across multiple locations. This approach not only makes it easier to train new staff on familiar machinery but also simplifies maintenance and reduces downtime. Loyaltyprograms connect customers and drive repeat business.
Smart Cost-Cutting Strategies for Restaurants Effective inventory management requires a well-trained, organized team using consistent routines, streamlined processes, accurate par levels, menu cross-utilization, and reliable inventory software to minimize waste and maintain efficiency.
Reduce food waste by tightening portion control and tracking spoilage. Cross-train team members to handle multiple roles during slower shifts. An enticing loyaltyprogram can encourage repeat visits and keep your loyal customers coming back without paying high commission fees.
Streamlining Inventory and Menu Studies show that restaurants waste an average of four percent to 10 percent of all the inventory they purchase. Real-time data also cultivates valuable feedback that operators can leverage to outline areas of excellence and potential improvement in regards to training.
Hire the Right People and Train Them Well Finding top talent is like casting a winning team. Training locks in that potential. The National Restaurant Association found well-trained staff stay 30% longer. Training builds a stronger team. Elevate Service with Personal Touches Service builds loyalty.
Formalizing an employee engagement program helps restaurants keep staff happiness top of mind. But don’t worry; your employee engagement program doesn’t have to be fancy, expensive, or resource-intensive. Here’s how to develop your program thoughtfully for optimal results: 1.
That’s why having a solid restaurant management trainingprogram is so important for owners and operators looking to build a successful team. A well-structured management trainingprogram equips new leaders with essential skills while promoting ongoing development.
As mentioned before, this expands the need for loyaltyprograms, and also demands an agile technology stack that can go where customers are, as well as bring customers in. Loyalty will continue to get more personal and less transactional. Gamification will play a larger role in driving brand loyalty.
Expand Customer Loyalty : This year, many restaurants didn’t necessarily see a drop in topline sales, but instead suffered drops in visit frequency. In 2023, companies should lean into growing brand loyalty and engaging more deeply with existing customers even more as they look to offset drops in visit frequency in the category.
Train your staff to use ingredients efficiently and plan your menu to minimize waste. Upselling and creating loyaltyprograms can help coffee shops boost profit margins. High COGS High COGS and low profit margin can happen if you overpay for ingredients or waste too much food. Constantino writes.
We have historically and continue to offer competitive pay, thorough trainingprograms, flexible hours and a fun work environment so that we can continue to staff our locations as we grow. Our biggest challenge will be to get the right team members and develop a best in class trainingprogram to develop them.
” The restaurant industry is the nation’s training ground. In terms of loyalty, The Keg Steakhouse and Bar, HuHot Mongolian Grill, Texas Roadhouse, Longhorn Steakhouse, and Cheddar's Scratch Kitchen top the Customer Loyalty Index, underscoring a strong consumer preference for steakhouse brands.
Tools to Simplify Staff Training. According to a US Foods survey, over 50 percent of US Foods restaurant operators said their trained servers and staff play a direct role in effectively increasing check averages in their business.* Two-Hens Growth Fueled by Accelerator Program. A comprehensive trainingprogram.
TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.
PopID accounts also tie to loyaltyprograms for automatic credit with every purchase. launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream. They both went through a management trainingprogram.
Cost Savings: Dual pricing eliminates credit card processing fees; low-stock alerts minimize waste; online ordering allows restaurant operators to get rid of pesky third party commissions Customer Engagement: Loyaltyprograms and CRM tools enhance customer retention. All plans come with a risk-free guarantee.
Together, they are launching the Pathways to Black Franchise Ownership program, an innovative personal development training initiative that equips potential business owners to operate high-performing businesses. million over the next five years to build and sustain the program. Holsom by Yogurtland.
Timer is an easy to use application to create timers for any activity that requires time tracking from cooked and cooled food, to non-food items that require tracking such as routine cleaning and waste removal. ” The platform includes tools like email marketing, coupons, and a loyaltyprogram that are built-in and ready to go.
There are kitchen robots you can easily “train” by having them exactly replicate your arm movements and perform highly complicated yet repetitive cooking and preparation tasks. In fact, customers are even rewarded through generous loyaltyprograms and restaurants can improve the efficiency of its operations in the process.
Integrations : Connect with loyaltyprograms, delivery platforms, and inventory systems for seamless personalization. Example : OMaddys in Florida uses its POS data to refine menus based on feedback, boosting customer loyalty and satisfaction. Use loyaltyprogram data to highlight customer favorites and create tailored rewards.
Product Mix Reports : Identify bestsellers and underperforming items to optimize your menu and reduce waste. Inventory Reports : Monitor stock levels, usage patterns, and waste to control costs and prevent overstocking or shortages. Labor Reports : Align staffing with demand, track productivity, and reduce unnecessary labor costs.
In addition to scheduling, 7shifts handles staff payroll, tip management, hiring and application management, employee training, and much more. You’ll also gain powerful data into your guests’ behavior and preferences, which you can feed back into your marketing efforts or your loyaltyprogram. Get a Demo 6. Apple | Android 12.
The Humane Society of the United States, Oldways, the Physicians Committee for Responsible Medicine, Health Care Without Harm and Meatless Monday are five nonprofits providing support, resources and hands-on trainings to hospital culinary teams to help them provide more plant-based meals. Health Care Without Harm.
In addition to scheduling, 7shifts handles staff payroll, tip management, hiring and application management, employee training, and much more. You’ll also gain powerful data into your guests’ behavior and preferences, which you can feed back into your marketing efforts or your loyaltyprogram. Get a Demo 6. Apple | Android 12.
This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. To be able to offer these types of resources means a lot.
Optimizing the Bar Program with Digital Tools Beverages, especially alcoholic ones, offer some of the highest profit margins in the restaurant industry. To enhance profitability: Implement an inventory management software to track liquor usage and reduce waste. Implementing digital waste tracking systems to identify high-waste items.
Lavu : Best for ingredient-level inventory tracking and loyalty features. Quick Comparison of the Best POS System for Bars POS System Best For Starting Price Key Features Lavu High volume bars, Loyalty tools, inventory, Reliable offline mode $9.99/month month Core POS features, loyalty tools Advanced $19.99/month
Whether it’s adding a mobile ordering station, launching a loyaltyprogram, or integrating new third-party platforms, the focus is on modular systems that grow with the business. ” What we saw: Restaurants doubling down on handheld POS, QR code menus, integrated loyalty, and seamless payment options.
This way, you reduce food waste and generate revenue from products that would otherwise go unused. Additionally, catering large events can help you manage your inventory more efficiently, reducing food waste and maximizing profit. This is why 67% of restaurants have a loyaltyprogram like punch cards or a digital rewards system.
Whether you’re opening a new restaurant or upgrading your old system, this step-by-step guide will show you how to set up a POS system for a restaurant the right wayfrom picking the best features to training your team and getting started. Integration with online ordering, loyaltyprograms, and inventory tracking.
For the first time, Tripleseat conducted a survey to share with leaders in hospitality the amount of hours professionals put into each event to make sure that every one of their clients' events are a success, as well as their experience in the industry, type of training received, salary earned, among others. percent of market share.
High CoGS can eat into profits, so it’s important to manage inventory and control waste effectively. Cross-train employees to handle multiple roles. Implement portion control to reduce waste. Offer LoyaltyPrograms: Reward repeat customers with discounts or freebies.
We organize all of the trending information in your field so you don't have to. Join 49,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content