Modern Restaurant Management

JANUARY 8, 2024

Other advancements include: integrating data from various sources, including social media, reviews, and loyalty programs, to gain a holistic view of customer behaviour as well as as well as the implementation of real-time analytics for immediate insights into customer behaviour and preferences. Nothing is fraud proof.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

7 Shifts

AUGUST 18, 2021

You may serve the best food on the block, but if your restaurant doesn't match its dishes with plausible customer service, your customers may never come back. Show them you value their loyalty by remembering their name or striking a conversation over a topic you've previously chatted about. Digital Loyalty.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

LevelUp

OCTOBER 14, 2019

Now, it is crucial that quick-serve and fast-casual restaurants offer the ability to order online. With their outpost program , pickup shelves are placed in participating offices, allowing sweetgreen to deliver and shelve orders en masse. Future stores will be as small as 1,400 square feet and seat as few as 26 people.

Seating 66

Seating Ordering Mobile Ordering Loyalty Program 66

7 Shifts

JULY 16, 2021

Do they serve just coffee or small foods as well? Do they have indoor seating or are they takeout-only? These elements include the following: Number of guests you expect to serve in a day. Seating capacity. Coffee shop with seating: $80,000 to $300,000. Planned marketing strategies: Will you have a loyalty program?

License 459

License Hiring Equipment Point of Sale 459

Modern Restaurant Management

DECEMBER 21, 2022

As brands place emphasis on creating a meaningful guest experience, robotics companies offering tools such as tech-enabled order taking or serving, should stop calling themselves ‘robotics’ as it will likely steer some operators, consumers and investors away. – Phil Quackenboss, VP of Restaurants & Growth at Fetch.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

FEBRUARY 20, 2024

Until now, restaurants have primarily focused on customer experience when considering payments technology, but the emergence of new and developing worker payment programs can impact and improve the restaurant worker experience. In turn, more engaged employees can help deliver a better customer experience , too.

Technology 123

Technology Cash Management Customer Experience POS 123

7 Shifts

OCTOBER 15, 2020

Here are the blueprint details: Cuomo also asks New Yorkers to help enforce these regulations by self-reporting any restaurants they see breaking the 25% capacity rule, a program titled “New Yorkers Protecting New Yorkers.” The program ultimately supported 95 restaurants and 1,000 workers in the industry.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

7 Shifts

DECEMBER 18, 2019

Reward lunchtime loyalty Restaurant loyalty programs are a proven sales strategy no matter the time of day, but if you focus specifically on lunchtime (offering a free lunch every 10 visits, for example) you give diners a reason to keep coming back to you for a midday meal.

Specials 362

Specials Food Truck Seasonal Menu Social Media 362

The Restaurant Times

DECEMBER 28, 2020

Not just the quality of the food, but the quantity served and the price charged for it is also a part of excellent service. Next, no matter how delicious the food is, if your customers have to wait an hour just to be served an entree, they are bound to get annoyed. Using Loyalty Programs and Offers.

Loyalty Program 98

Loyalty Program Email Marketing Social Media Customer Service 98

Modern Restaurant Management

JANUARY 6, 2022

For example, spaced-out seating, directional floor signage to control flow, table dividers, and digital menus. Set up a simple pop-up on your website, so that when your visitor scans the QR code to access the menu, they’re served up a notice that you have a gift card promotion going on.

2022 197

2022 Online Ordering Loyalty Program Customer Experience 197

Modern Restaurant Management

DECEMBER 28, 2020

Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Also, innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Omni-channel approaches to serving customers will be of utmost importance. That also applies to the event space itself.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

7 Shifts

OCTOBER 31, 2022

This section gives a high-level overview of the business you're looking to start: tell investors what your restaurant is all about, who your team is, and how you're going to serve the market. Speak to what sets you apart from the pack, what food you'll serve, the service style (fast-food, fast casual, fine dining, etc.)

Point of Sale 397

Point of Sale Back of House Document Download 397

Modern Restaurant Management

OCTOBER 28, 2021

They run the gamut, from signage at the host stand and the restaurant website, to the restaurant’s social media pages and customer email list or loyalty program. Any restaurant reward or loyalty program should have this messaging included as well. You’ll then want to pivot to your customer-service messaging.

Communication 202

Communication Social Media Menu Loyalty Program 202

Modern Restaurant Management

JANUARY 11, 2024

Awarding your staff’s hard work and loyalty to the business is essential in keeping your employees. A couple of ways to show appreciation include, creating an employee of the month program, or when someone receives a good review from a customer reward their work. Don’t just give them a thanks or a high five.

Management 166

Management Management Back of House Customer Service 166

Bingage

APRIL 20, 2022

Serving delicious food is not enough sometimes as a restaurant owner one must have done some extraordinary things to stand ahead of the crowd. Grab awareness among locals about your business, Ask some of the questions from you – do your locals understand your Restaurant, do they really know what you are serving etc.

Loyalty Program 52

Loyalty Program Seating Advertising Outdoor 52

Modern Restaurant Management

MARCH 19, 2020

I closed my own restaurant, Mezze Bistro + Bar, and it was heartbreaking,” said Bo Peabody, Co-Founder and Executive Chairman at Seated, and a restaurateur with more than 20 years of experience. Through the new program, anyone can donate a month of a MealPal membership to local restaurants. Click here for more information.

Loyalty Program 172

Loyalty Program Seating Email Marketing Restaurant Law 172

Lavu

NOVEMBER 18, 2022

Service Style : Explain how you will serve customers. Can customers use a self-serving kiosk or order from their phone? How much seating do you need? What type of pizzas will you serve? Customer Database & Loyalty Program: Explain how you plan to re-engage customers once they visit your pizzeria.

Loyalty Program 78

Loyalty Program Download Document Point of Sale 78

Open for Business

NOVEMBER 21, 2022

It can sync with a loyalty program. OpenTable helps create customized floor plans and helps to sort flexible table inventory to serve more guests during any given shift. Take advantage of the software’s assignment recommendations to maximize seats. Being in touch with guests builds trust and loyalty.

Technology 147

Technology Front of House Back of House Online Ordering 147

Open for Business

MAY 19, 2023

And showing that you’re aware of the latest trends can attract new guests, build loyalty, and raise your profile. Bar seating with light bites continues to be a hospitality trend. Quick-serve concepts like Chipotle, White Castle, and Sweetgreen are testing robots that can make chips, flip burgers, and toss salads, according to CNBC.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

Modern Restaurant Management

JANUARY 12, 2022

But despite these concerns, 46 percent of people noted they will eat out daily to several times a week in coming months and showed a growing loyalty to their favorite brands. That means consumers often gain time when they use digital-first tools such as mobile payment apps to make purchases, and this often boosts customer loyalty.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Apicbase

MARCH 28, 2024

The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. Expediter (or Pass Coordinator): They coordinate with the FOH team at the pass where the food is served. This is usually used to refer to the total number of customers served.

Back of House 52

Back of House FOH BOH Front of House 52

Lavu

JANUARY 31, 2020

The company offers a built-in social media feature so restaurants can expand their reach outside their usual network (for free) and a built-in loyalty program to draw them back. . Loyalty Program . Resy Notify, our self-serve reservation waitlist for guests. Unlimited users, unlimited devices, unlimited covers.

Reservations 78

Reservations Loyalty Program Front of House Social Media 78

Harbor Touch

NOVEMBER 21, 2022

Additionally, research the different types of alcohol you can serve and what is popular in the area. It is important to research what type of licenses you need in order to serve alcohol in your bar. Furthermore, you may need to obtain a license for each type of alcohol you will be serving. Create an appealing atmosphere.

Bar 78

Bar License Restaurant Law POS 78

Modern Restaurant Management

DECEMBER 21, 2020

Restaurants had to quickly adapt by adding outdoor seating while creating an inviting atmosphere, as well as offering the same experience your customers are used to receiving at your establishment via delivery and takeout. We’ve also noticed the increased importance of loyalty programs at times like this.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

Next Restaurants

OCTOBER 31, 2019

An online presence that builds loyalty, hype and grows your restaurant business. But first, they have to take a seat at your table. With these restaurant industry marketing trends, guests will line up to try a slice of whatever you’re serving. Engage with Your Community & Promote Customer Loyalty. The result?

Email Marketing 84

Email Marketing Marketing Loyalty Program Social Media 84

Mad Mobile

MARCH 1, 2024

Factors like the type of food you serve, customer behavior, and server efficiency all impact how quickly your customers move on. Once they’re seated, they can place orders when ready that go directly to the kitchen. This feature enhances the customer experience by putting them in the driver’s seat.

Seasonal Menu 40

Seasonal Menu POS Loyalty Program Customer Experience 40

The Restaurant Times

DECEMBER 3, 2020

Haq mentions that a significant change in the dining preferences and increasing levels of delivery and takeaway orders lead them to reduce 50% of the seating capacity. According to Haq, customers are seeking value more than loyalty. However, in the current scenario, they are operating 31 outlets with only 1600 employees.

Hotels 98

Hotels Loyalty Program Food Safety Point of Sale 98

Modern Restaurant Management

NOVEMBER 24, 2021

Through all the adversity the pandemic served up, Dan and his team took tremendous care of our teammates and guests and drove astoundingly strong performance. More so, Franchising for Heroes offers a Heroes to Owner’s Program, which aids heroes who already qualify for ownership of a franchise.

Franchise 177

Franchise Franchising Loyalty Program 2022 177

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. million over the next five years to build and sustain the program.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

The Restaurant Times

OCTOBER 27, 2021

You can go for personalized marketing and appreciate their loyalty by greeting them and giving them discounts on their birthdays or other special occasions. Moreover, you can leverage your loyalty programs by offering tier-based or point-based programs to bolster customer loyalty and sales. Serve Profitable Foods.

Bar 52

Bar Loyalty Program Point of Sale Social Media 52

BNG Point of Sale

SEPTEMBER 2, 2021

The margin varies depending on several distinct factors, such as location and type of cuisine served. . Add More Seating . Adding more seats does not affect the eating experience for the rest of the guests; rather, each additional seat represents a new source of revenue. . Loyalty Program .

Food Truck 52

Food Truck Loyalty Program Food Point of Sale 52

Squirrel Systems

FEBRUARY 24, 2021

2020 brought several changes to the way hospitality businesses around the world were able to run and serve guests. Other safety precautions worth considering are – getting rid of physical menus (60% of consumers support this) and eliminating communal seating (67% consumer support) 3.

2021 52

2021 Operations Loyalty Program Mobile Ordering 52

Restaurant365

JUNE 9, 2021

By figuring out how the first experience went, you can set up successful loyalty and retention activities. Whether you solicit guest feedback, promote special offers based on customer behavior, or set up marketing automation for your loyalty program, your tailored marketing solution is also part of the overall customer experience.

FOH 78

FOH BOH Front of House Back of House 78

Goliath Consulting

NOVEMBER 23, 2021

According to Total Food Service, QR codes can drive engagement and loyalty opportunities. QR codes can make it easier for customers to check on their wait-time, order online through the restaurant’s website, and this could mean that restaurants may receive more built-in customer surveys, loyalty programs, and more.

Loyalty Program 88

Loyalty Program Social Media Customer Experience Online Ordering 88

Modern Restaurant Management

AUGUST 14, 2020

All locations will serve guests via delivery through a virtual kitchen facility. In addition to virtual kitchens meeting lower labor costs, they also offer a fast-track to opening, with a location able to begin serving in just one month. ” Dickey’s is now offering a franchise discount for existing Owners Operators. .

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Restaurant Clicks

JANUARY 17, 2020

Luckily, there are plenty of specials that will get customers in the door and filling seats. . Loyalty Programs. One example is Wawa, the quick serve deli chain. Loyalty Programs. Loyalty programs are a great way to keep customers coming back after an initial visit. Happy Hour Specials.

Loyalty Program 78

Loyalty Program Email Marketing Online Ordering Coupons 78

Mad Mobile

FEBRUARY 29, 2024

Tab transfer and selection between systems One of the best times to upsell your patrons is when they step into the bar while waiting for a seat in your restaurant area. Tracking and redeeming loyalty points should be a snap. Keep track of seating and adjust for peak flow or special events as needed.

POS 40

POS Bar Brewery Customer Service 40