Indoor Media

FEBRUARY 15, 2021

The next biggest frustration for business owners was hiring and training new staff. When stretched thin, many of these leaders focused only on training the newest staff and relied on certifications, orientations, and employee handbooks. But for national brands, these campaigns often present a very valuable opportunity.

Loyalty Program 148

Loyalty Program Email Marketing Advertising Back of House 148

Modern Restaurant Management

FEBRUARY 17, 2023

Restaurant operators have scrambled to launch loyalty programs and subscription services in recent years – capitalizing on new technology to keep that “old” customer, often 16x more valuable than a new one. Be mindful of consumers’ time and patience so that they can reward you with loyalty.

Loyalty Program 188

Loyalty Program Mobile Ordering Customer Service 2022 188

Modern Restaurant Management

FEBRUARY 2, 2022

Finding tech that integrates with third-party platforms while you transition to a direct online ordering platform also allows you to begin training customers to order from you directly without missing any opportunities along the way. Does your loyalty program need a refresh? Reward Your Loyal Customers.

Loyalty Program 197

Loyalty Program Online Ordering Social Media Mobile Ordering 197

MadMobile

APRIL 26, 2023

Today, many restaurants and retailers face challenges in meeting the diverse needs of their customers due to lack of efficient systems, maintaining integrations, and staff training. As a result, customers feel more connected to the brand, leading to increased loyalty and repeat purchases.

Mobile Ordering 98

Mobile Ordering Loyalty Program Retail Point of Sale 98

Restaurant365

APRIL 20, 2022

Building a customer retention program is important for improving the lifetime value of current customers, which can make up a large portion of your restaurant’s revenue. And as an added bonus, customer loyalty helps bring in new customers since happy customers are more likely to recommend your product or service to others.

Loyalty Program 78

Loyalty Program Customer Service Employee Relations Customer Experience 78

7 Shifts

AUGUST 18, 2021

Show them you value their loyalty by remembering their name or striking a conversation over a topic you've previously chatted about. You also want to ensure that your staff are thoroughly trained so that they're quick on their feet and ready for anything! And you should be present in all those places so they can find you.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Open for Business

JUNE 15, 2023

Empathy might not be part of your restaurant’s training program—yet. In fact, teaching empathy can be a helpful part of every restaurant training program. You can teach empathy in your restaurant’s training program by focusing on these five key areas: Active listening. Credit: Getty Images.

Hospitality 78

Hospitality Loyalty Program Communication Training 78

Lavu

OCTOBER 13, 2023

Also, ensure that the waiting staff is adequately trained to take orders quickly and accurately. Improve kitchen efficiency: Optimize kitchen operations by organizing workstations, implementing efficient food prep processes, and cross-training kitchen staff to handle different tasks.

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

SpotOn

MARCH 5, 2024

Dieu and her younger brother run the business side of the restaurant—the tedious permits, staff training, and monthly bills. Dieu's father fixed up the restaurant, and her brother used his customer service expertise to hire and train their team. But Dieu quickly realized the short-term gain presented a long-term challenge.

Email Marketing 52

Email Marketing Loyalty Program Online Ordering Front of House 52

Modern Restaurant Management

DECEMBER 28, 2020

Through better employee training in 2021, brands can make sure their five-star app isn’t ruined by a disjointed in-person experience. With technology at the forefront of restaurant operations, we think there will be an increase in branded mobile apps along with a rise in loyalty programs.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Harbor Touch

SEPTEMBER 7, 2023

Faster checkouts, digital receipts, and loyalty program integrations are just a few benefits. Additionally, training becomes more straightforward. This ensures that even if they’re not physically present, they can still monitor sales, assist with customer queries, or provide guidance to the on-site team.

Point of Sale 78

Point of Sale POS Customer Experience Inventory 78

The Restaurant Times

NOVEMBER 23, 2020

Given the present scenario, businesses that want to sustain, flourish, and earn good profit must have a strong order taking mechanism that enables customers to place orders at convenience. An ideal ordering system has a user-friendly interface that requires little or no software training. User-Friendly Interface.

Ordering 111

Ordering Online Ordering Loyalty Program Mobile Ordering 111

Restaurant365

APRIL 30, 2020

Your business already contains this information, but are you taking full advantage of your restaurant analytics to thrive in the present as well as when you’re operating again at near or full capacity? Tracking Performance of Your Customer Loyalty Program. What are Restaurant Analytics?

Loyalty Program 78

Loyalty Program Point of Sale Seasonal Menu Inventory 78

7 Shifts

MAY 23, 2024

Learn the art of upselling If you've been training your staff to ask, "Do you want fries with that?" as they present the menu and take your customers' orders, then you're already practicing the art of upselling. However, it must be done only by your staff who have undergone proper training. or "Do you want your drink upsized?"

Social Media 195

Social Media Loyalty Program SEO Email Marketing 195

Goliath Consulting

DECEMBER 12, 2020

Cameras can also be programmed with new algorithms that can monitor whether people are wearing masks and complying with public health guidance, with facial recognition now being developed so that it can even accurately identify faces even through the masks or face coverings (3, 4).

2021 167

2021 Kitchen Safety Food Safety Loyalty Program 167

Restaurant Engine

JUNE 23, 2021

The pandemic presented an opportunity for restaurant delivery services. Train your staff well so you don’t incur high delivery driver churn rates. When you have to train new staff on an ongoing basis, that is a costly expense. To do this, concentrate on your employees’ pay and training rates. Institute a Rewards Program.

Delivery 80

Delivery Online Ordering Loyalty Program Customer Service 80

Qu

APRIL 24, 2023

They talk about being “omni-present” for guests, testing emerging technologies (like AI and voice), taking risks, failing forward fast, listening to internal stakeholders and franchisees, and the importance of aligning tech platforms with their brand’s culture and value. Turns out, they’re saying a lot of the same stuff.

Technology 52

Technology Fast Casual Loyalty Program Mobile Ordering 52

Restaurant Clicks

FEBRUARY 17, 2020

Upserve Features: Personalized training and onboarding. Loyalty programs. Easy to use plus training. TouchBistro has an easy-to-use, intuitive interface, but it also comes with 24/7 support and training so that employees can easily manage it. Loyalty programs. Loyalty programs.

POS 78

POS 2020 Point of Sale Loyalty Program 78

Indoor Media

JUNE 14, 2021

With a bit of ingenuity and smart, agile menu planning, you can avoid the overspending trap presented by those issues. He’ll train everyone who works under him to properly use those ingredients as well, ensuring that your kitchen uses as much as every single ingredient as possible. There are a few tried-and-true methods.

Advertising 78

Advertising Loyalty Program Employee Relations Coupons 78

EATER

MARCH 10, 2021

She alleged that she paid out of pocket for the four-day program, which was administered by the company Alive Seminars and Coaching Academy but sponsored by Panda Express. It required employees to subject themselves to dehumanizing activities in order to prove their loyalty to the company.”.

Seminar 122

Seminar Loyalty Program Workshop Coaching 122

Apicbase

MARCH 17, 2023

Restaurant technology platforms also help you manage customer relationships and track customer behaviour, so you can easily customise offers and promotions to increase customer satisfaction and loyalty. When you’re trying to build loyalty with your customers, you want them to have a consistent experience every time they visit.

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

Modern Restaurant Management

OCTOBER 22, 2020

Together, they are launching the Pathways to Black Franchise Ownership program, an innovative personal development training initiative that equips potential business owners to operate high-performing businesses. million over the next five years to build and sustain the program. Holsom by Yogurtland.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Mad Mobile

MARCH 1, 2024

These visuals not only enhance the dining experience but also present a golden opportunity for guests to discover and crave appetizers, desserts, or beverages they might have overlooked otherwise. The best method for training your staff includes time to play.

Seasonal Menu 40

Seasonal Menu POS Loyalty Program Customer Experience 40

Touch Bistro

MAY 26, 2021

And this number only increased during the COVID-19 pandemic – especially for those restaurant brands with a mobile loyalty program. For instance, if you use TouchBistro Loyalty , you can set up your very own progressive web app, called a Customer Web App (CWA), in just minutes – no coding or technical knowledge required.

Loyalty Program 52

Loyalty Program Customer Experience Download Mobile Ordering 52

Lavu

NOVEMBER 27, 2019

Plus, the ubiquitous nature of a touch-screen means that you don’t have to train new drivers or employees on how to use it—it’s intuitive and easy to learn. Pull up sales reports anywhere, anytime—The beauty of a modern POS system is the flexibility it presents you as the owner. Loyalty Programs with Push Notifications.

Food Truck 78

Food Truck Technology Food Mobile Ordering 78

Modern Restaurant Management

NOVEMBER 24, 2021

The award was presented during the 2021 Applebee’s Business Meeting, which was held in Scottsdale on November 16, top photo. ” FFH’s Heroes to Jobs Program provides a way to help veterans and first responders find employment placement within a franchise brand as a shift lead, assistant manager, or manager.

Franchise 177

Franchise Franchising Loyalty Program 2022 177

Mad Mobile

FEBRUARY 22, 2024

25% to 95% Boost to profits spurred by a 5% increase in customer retention via loyalty programs. Facial Recognition Enables frictionless payments and personalization by recognizing the diner’s face for bill settlement and loyalty points. By 2028, the market is forecast to generate revenues reaching 1.8 trillion U.S.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Gourmet Marketing

JULY 31, 2020

Therefore, they will need to look presentable. Offer business traveler loyalty programs. Increase their loyalty to your hotel by offering an exclusive loyalty program for business travelers. Business travelers are most likely traveling to visit a client or attend an important meeting.

Travel 44

Travel Hotels Loyalty Program Email Marketing 44

Apicbase

MARCH 28, 2024

Platform – Build a Reliable Tech Ecosystem Your restaurant kitchen software should be part of your overall ecosystem linking seamlessly with front-of-house (FOH) systems – reservations, ePOS, loyalty, and ordering tech – as well as accounting, payroll, and HR tech. Next to training, production planning software is the most logical answer.

Management 52

Management Management Point of Sale Kitchen Safety 52

BNG Point of Sale

OCTOBER 13, 2021

There’s a wide range of costs involved for everything from software and scanners to printers and installation to training and support. A POS system presents a significant advantage with access to a digital product database. When stores run loyalty programs, customers come back time and time again. Increase Notoriety.

POS 52

POS Point of Sale Cash Management Loyalty Program 52

Apicbase

FEBRUARY 6, 2023

Next to training, production planning software is the most logical answer. For example, you can easily pull reports, presentations, or even visualisations from the tool instead of consolidating data from different sources into a spreadsheet or PowerPoint. So, how can you ensure your kitchen team produces food fast and consistently?

Delivery 52

Delivery Management Management Online Ordering 52

BNG Point of Sale

DECEMBER 6, 2021

The system is pre-programmed to collect thecorrect information for you to stay on top of your finances at all times without hiring an expensive accountant or taking up too much of your time trying to track down every transaction that takes place within your business. .

Point of Sale 52

Point of Sale POS Cash Management Front of House 52

Modern Restaurant Management

OCTOBER 17, 2019

Wahlburgers launched a mobile app featuring user-friendly experiences such as online ordering and access to extended member benefits through its WahlClub, the brand’s loyalty rewards program., Krystal was one of 59 recipients of the 2019 ATD BEST Award presented on October 3 at MGM National Harbor in Oxon Hill, Maryland.

Franchise 77

Franchise Franchising Mobile Ordering Loyalty Program 77

Restaurant365

DECEMBER 4, 2020

Finding, training, and retaining staff. But with the disruption of the restaurant industry in 2020, finding, training, and retaining high-quality staff has become extremely difficult. With a shifting labor market, it’s more important to ensure that the staff you are hiring and training is going to stick around longer.

2021 78

2021 Operations Mobile Ordering Social Media 78

ChefMod

OCTOBER 6, 2021

The first meeting is where the presentation, assessment, and review of the products occurs. As a result, chefs can concentrate more on training, labor costs, menu costs, and recipes, without wasting any of their precious time with salespeople. You can avail the training materials online for easy access by your staff.

2021 52

2021 Email Marketing Front of House Cash Management 52

Bingage

FEBRUARY 20, 2023

No business owner wants to potentially lose a customer by annoying them with continuous attempts to upsell and for that, you have to train your staff members about every technique to come up with a good results. Upselling helps promoting loyalty progarm , increase restaurant sales, and enhance word-of-mouth marketing simultaneously.

Customer Experience 52

Customer Experience Customer Service Technology Small Business 52

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. When life presents unexpected expenses, such as urgent car or home repairs, an emergency fund can help keep families afloat, and prevent them from taking on debt or missing payments. .

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203