Modern Restaurant Management

APRIL 11, 2024

Brands find themselves at a pivotal juncture, where they have the opportunity to both captivate customers and secure their loyalty through a thoughtful blend of innovation and tradition. Familiar, nostalgic menu items draw them in.

2024 189

2024 Customer Experience Compost Loyalty Program 189

Modern Restaurant Management

JULY 13, 2022

Differences in manpower, brand recognition, technology and marketing budgets have all presented significant challenges for single location restaurants to compete for market share. Maximizing this opportunity for free marketing is key to developing deep relationships with customers and building customer loyalty. Play to Your Strengths.

Franchise 214

Franchise Franchising Operations Loyalty Program 214

Modern Restaurant Management

DECEMBER 9, 2020

Last month, Pret A Manger became the latest restaurant chain to join the subscription economy, launching the YourPret Barista program that offers members up to five drinks per day in exchange for a monthly fee. Case in point: the Pret A Manger program costs $26.60 Customer Connections. Individualized Interactions.

Loyalty Program 193

Loyalty Program Customer Service Consumer Goods Online Ordering 193

iTab POS

NOVEMBER 8, 2018

After dealing with the table, comes the part of presenting them with the bill. Enrolling in Customer Loyalty Programs and Email Marketing Lists. Even after closing their check, offer your customers to join your loyalty program or to receive marketing emails.

Loyalty Program 45

Loyalty Program Marketing Email Marketing Customer Experience 45

Modern Restaurant Management

SEPTEMBER 7, 2023

Whether it's discovering and researching new restaurants, reading reviews, making reservations, or utilizing food delivery services and apps, restaurants must adopt a robust online marketing program. For busy restaurant operators, staying on top of an online marketing program can be challenging.

Marketing 203

Marketing Loyalty Program Customer Service Catering 203

Culinary Cues

AUGUST 28, 2020

Remember that guest chef program that you tried before – do it again with real gusto – hype it up – make it your signature. BE PRESENT. As owners, managers, and chefs – regardless of the hours that you invested in the job in the past, this is not the time to back off – this is the time to be even more present.

Social Media 440

Social Media Communication Loyalty Program Training 440

7 Shifts

AUGUST 12, 2020

Instagram influences menus, food presentation, and interior design, and it should be equally influential in your overall marketing strategy. Loyalty programs Who doesn’t love free stuff? Loyalty programs can be simple cards, or you can take the gamification aspect further with digital ‘point scoring’ for every dollar spent.

Marketing 418

Marketing 2020 SEO Loyalty Program 418

Modern Restaurant Management

OCTOBER 13, 2022

Just as restaurants were on the path toward recovery after COVID-19 closures and safety restrictions, the current economic conditions continue to present challenges for the industry. Put Loyalty Rewards Into Customers’ Hands with a Branded Mobile App.

Technology 180

Technology Loyalty Program Mobile Ordering Download 180

7 Shifts

OCTOBER 9, 2019

Engage your Customers with Loyalty Programs Restaurant loyalty programs have come a long way from the days of the “10 stamps on a business card = 1 free beverage” system. There are a few things you can do to take your loyalty program to the next level. Use a loyalty program to keep customers engaged.

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284

Culinary Cues

FEBRUARY 8, 2020

When an employee feels that the opportunity for expression is present – then they will feel engaged and appreciated. YES- PAY THEM FAIRLY AND CREATE A BENEFIT PROGRAM. Working towards some level of consistency and being cognizant of important dates and events in a cook’s life will go a long way toward creating retention loyalty.

Loyalty Program 582

Loyalty Program Communication Training Coaching 582

Modern Restaurant Management

FEBRUARY 17, 2023

Restaurant operators have scrambled to launch loyalty programs and subscription services in recent years – capitalizing on new technology to keep that “old” customer, often 16x more valuable than a new one. Be mindful of consumers’ time and patience so that they can reward you with loyalty.

Loyalty Program 188

Loyalty Program Mobile Ordering Customer Service 2022 188

Restaurant Engine

MAY 22, 2024

4: Create a Loyalty Reward Plan This is one of the best ways to keep the corporate crowd coming back to your restaurant. You’ll find that a loyalty program can really drive your lunch business. #5: Finally, the best prix fixe lunch has two to three variations per course. You do this by rewarding them.

Loyalty Program 96

Loyalty Program Email Marketing Coupons Online Ordering 96

Modern Restaurant Management

OCTOBER 24, 2023

These findings reveal how delivery apps are shaping dining experiences and loyalty, which could prompt a need for restaurant owners to pivot their strategies. This may include visit patterns, customer service interactions, loyalty membership program data and marketing campaign engagement data.

Ordering 197

Ordering Online Ordering Loyalty Program Customer Experience 197

Modern Restaurant Management

MARCH 24, 2023

The menu is also a great place to indicate whether you are validated by a third-party program like Gluten-Free Food Service (GFFS), a designation that signals to gluten-free diners that you take their needs seriously and are implementing the proper measures to eliminate cross-contact.

Training 179

Training Front of House Kitchen Safety Allergens 179

Modern Restaurant Management

OCTOBER 29, 2020

Alongside changes in their operations, the technology they use and the way they serve customers, brands must change their approach towards loyalty if they’re to continue earning it as we move into 2021. Above all, loyalty strategies in 2021 must keep convenience in mind. How can that be achieved? Display Empathy.

2021 145

2021 Loyalty Program Social Media Webinar 145

Restaurant Business

JANUARY 11, 2023

More acquisitions, slowing food costs, omnichannel business models and evolving loyalty programs all featured prominently in operators’ presentations during the three-day event in Orlando.

Loyalty Program 104

Loyalty Program Presentation Events Operations 104

Bingage

DECEMBER 18, 2022

Customer reward programs in marketing are point-based loyalty programs that offer discounts and other incentives (gift cards, vouchers, coupons, cashback, or free or discounted products or services…) in exchange for increased customer involvement and purchase. of customers shop more from stores with some form of reward program.

Loyalty Program 52

Loyalty Program Marketing Point of Sale Email Marketing 52

Modern Restaurant Management

DECEMBER 30, 2020

Independently owned restaurants face a much tougher road, although they may inspire stronger local customer loyalty. For example, Google recently introduced a “ small business advisors ” program that, for a limited time, offers digital marketing advice for free. Innovative loyalty programs should also be considered.

Loyalty Program 216

Loyalty Program Email Marketing Online Ordering Employee Relations 216

7 Shifts

DECEMBER 18, 2019

With proper plating and presentation, just about any meal can be Instagrammable! Offering a discount for college students who present their student IDs provides extra incentive to take a lunchtime study break at your restaurant. Create a content competition User-generated content ( UGC ) is massively popular among the college crowd.

Specials 362

Specials Food Truck Seasonal Menu Social Media 362

Mad Mobile

MAY 22, 2024

In the past, a wallet full of coffee shop punch cards was as close as most people got to restaurant loyalty programs. It’s up to bars and restaurants to embrace modern loyalty strategies in order to attract and retain these customers. Here are a few aspects to prioritize in order to attract–and hold–their attention.

Loyalty Program 40

Loyalty Program Mobile Ordering Social Media Customer Experience 40

Modern Restaurant Management

APRIL 17, 2023

Moreover, mobile applications for restaurant smart order provide such options as work with reserves and kitchen notification, payments accepting, work with combos and discounts (that can help restaurants to operate loyalty programs). The app shows conversion statistics of reviews received that can help to improve foodservice.

Mobile Ordering 207

Mobile Ordering Cash Management Online Ordering Front of House 207

7 Shifts

NOVEMBER 3, 2021

Since restaurants often store and hold so much guest information, or work with so many integrated pieces of technology to run their day-to-day operations, they present a juicy target for criminals looking to exploit it for their purposes. While (mostly) not malicious in nature, the “human factor” is always a risk to businesses.

Audits 370

Audits POS Loyalty Program Information 370

Modern Restaurant Management

JANUARY 6, 2022

This presents an incredible opportunity to make an amazing first impression. Generate Loyalty by Turning Existing Gift Cards into Rewards Cards. Did you know that it’s possible to use gift cards as a loyalty card? Customer loyalty is trending, and your restaurant gift cards will help you generate it.

2022 197

2022 Online Ordering Loyalty Program Customer Experience 197

Modern Restaurant Management

FEBRUARY 2, 2022

A loyalty program enables you to increase your profits by motivating your customers to come more often, and Restaurant Week gives you the perfect opportunity to dramatically grow your customer list. Does your loyalty program need a refresh? Reward Your Loyal Customers. Update your incentives for the week.

Loyalty Program 197

Loyalty Program Online Ordering Social Media Mobile Ordering 197

7 Shifts

JANUARY 7, 2021

Instagram influences menus, food presentation, and interior design, and it should be equally influential in your overall marketing strategy. Loyalty programs Who doesn’t love free stuff? Loyalty programs can be simple cards, or you can take the gamification aspect further with digital ‘point scoring’ for every dollar spent.

Marketing 195

Marketing 2021 SEO Loyalty Program 195

Goliath Consulting

SEPTEMBER 7, 2023

Ensure that the delivery presentation mirrors the in-house experience. Digital Loyalty Programs: Point, Click, Reward Digitize loyalty rewards to make the collection and redemption process seamless. Engaging with Online Reviews: Every Star Counts Around 90% of diners read online reviews before choosing a restaurant.

Marketing 78

Marketing SEO Email Marketing Mobile Ordering 78

Modern Restaurant Management

OCTOBER 18, 2022

The migration to electronic vehicles (EVs) presents a great business opportunity for restaurants, allowing you to entice key stakeholders – and drive specific behaviors – simply by adding charging stations in your parking lots. It’s not enough to implement strict QA programs in your restaurant.

Audits 189

Audits 2040 Food Safety Consumer Goods 189

Future Food

SEPTEMBER 6, 2023

For retail centre management and F&B operators, this scenario presents a partnership opportunity to plan and implement strategies to adapt to new consumer F&B spending patterns and continue to drive visitation, overall spend and maintain or increase asset value. Soul Origin , adding value to memberships with loyalty rewards programs.

Hospitality 78

Hospitality Loyalty Program Retail Food 78

Future Food

SEPTEMBER 4, 2023

For shopping centre management and F&B operators, this scenario presents a partnership opportunity to plan and implement strategies to adapt to new consumer F&B spending patterns and continue to drive visitation, overall spend and maintain or increase asset value.

Hospitality 78

Hospitality Loyalty Program Fast Casual Food 78

7 Shifts

AUGUST 18, 2021

Show them you value their loyalty by remembering their name or striking a conversation over a topic you've previously chatted about. And you should be present in all those places so they can find you. Digital Loyalty. The same goes for regulars, recognize that they're coming back for more! Recommended Reading: BLOG NAME.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Restaurant365

APRIL 20, 2022

Building a customer retention program is important for improving the lifetime value of current customers, which can make up a large portion of your restaurant’s revenue. And as an added bonus, customer loyalty helps bring in new customers since happy customers are more likely to recommend your product or service to others.

Loyalty Program 78

Loyalty Program Customer Service Employee Relations Customer Experience 78

Modern Restaurant Management

OCTOBER 15, 2020

Even restaurants traditionally associated with their unique dine-in experiences, such as Benihana and Fogo de Chão, now have branded delivery programs. As delivery becomes a larger part of the sales mix, brands should think about the factors that contribute to a successful delivery program. Putting it All Together.

Delivery 223

Delivery Social Media Loyalty Program Customer Service 223

Modern Restaurant Management

OCTOBER 28, 2021

They run the gamut, from signage at the host stand and the restaurant website, to the restaurant’s social media pages and customer email list or loyalty program. Any restaurant reward or loyalty program should have this messaging included as well. Just Desserts.

Communication 202

Communication Social Media Menu Loyalty Program 202

Goliath Consulting

OCTOBER 4, 2023

Limited-Time Offers Encourage repeat visits and customer loyalty by introducing limited-time offers. Introduce or revamp your loyalty program around the holidays. The holidays present a wonderful opportunity for restaurants to showcase their creativity, connect with their community, and boost their bottom line.

Marketing 78

Marketing Loyalty Program Seasonal Menu Events 78

MBB Hospitality

JANUARY 30, 2024

These deals play a pivotal role in drawing new customers and securing the loyalty of regulars. When restaurants deploy discounts, they strategically ignite interest among a broader demographic, extending their reach and fostering customer loyalty. They’re supposed to be a siren call to food lovers.

Loyalty Program 52

Loyalty Program Social Media Customer Experience Events 52

Harbor Touch

DECEMBER 20, 2022

This shift has revolutionized how restaurants operate and present them with new growth opportunities. This could include introducing loyalty programs, special offers, or custom menus based on customers’ past purchases. This article will explore four ways software technology is transforming the restaurant industry.

Loyalty Program 78

Loyalty Program Online Ordering Kitchen Safety Customer Experience 78

Kounta

DECEMBER 16, 2019

Loyalty program. Capture new customers’ details with a loyalty program. Starting a loyalty program incentivises new customers to give you their information and it’s a great opportunity for you to grow your database. This means that almost half of the customers who signed up for the loyalty program used it!

Loyalty Program 90

Loyalty Program Email Marketing Customer Service Point of Sale 90