Remove Loyalty Program Remove Online Ordering Remove Training
article thumbnail

How Restaurants Can Use Digital Hosts

Modern Restaurant Management

or place an order (for take out). Most people are calling to book especially when the online booking system says there are no available reservations, so many patrons call anyways thinking there is likely still capacity left. Call forward actions are programmed according to what the caller may be asking for. menu, hours, etc.),

article thumbnail

The Complete Guide to Online Ordering Systems for Restaurants

ChowNow

Online ordering has transformed the restaurant industry, turning what was once a convenience into an absolute necessity. In 2025, the US online food delivery market is expected to reach $424.9 Customers expect to browse menus, place orders, and pay for their meals with just a few taps of their phones. billion in revenue.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

7 Strategies To Increase Your Restaurant’s Average Order Volume (AOV)

ChowNow

Many restaurant operators have misconceptions about average order volume (AOV) and how it works, making statements like: I need more customers to make more money. For example, lets say you have 50 orders in a day that total $2,000 in revenueall you need to do is divide the total revenue by how many orders you have for the day.

Ordering 349
article thumbnail

‘Great Partners Build Great Brands’

Modern Restaurant Management

Ballas shares his insights with Modern Restaurant Management (MRM) magazine and discusses issues that must be on the radar for franchises and brands including AI, automation, sustainability, staffing, training, and more. What are some key trends you expect to affect the franchise landscape this year and in years ahead?

article thumbnail

How to Increase Restaurant Sales: 15 Strategies That Drive Revenue

ChowNow

And no, increasing restaurant sales doesn’t mean turning your restaurant staff into pushy upsellers trying to squeeze a few extra dollars out of every order. Create Limited-Time Offers That Drive Action Limited-time offers (LTOs) give potential customers a reason to order now, not later.

article thumbnail

5 Essential Restaurant Customer Retention Strategies Every Operator Needs In 2025

ChowNow

Its significantly more cost-effective to keep your regulars walking through the door than it is to get a new customer every time you take an order. People love the feeling of being rewarded for their dedication, and a good program ensures they feel appreciated every time they visit. All you have to do is keep them happy.

2025 195
article thumbnail

MRM Research Roundup: Seasonal Hiring, Online Ordering and Feeding the Workplace

Modern Restaurant Management

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on summer restaurant employment, indecisiveness ordering, online ordering trends, and the world's best cities for food. ” The restaurant industry is the nation’s training ground.