Modern Restaurant Management

FEBRUARY 14, 2023

Restaurants must adopt tech solutions to boost safety, quality, accuracy, transparency, consistency, and compliance – all factors that contribute to brand excellence. When you invest in modern training programs, your employees better understand (and comply with) safety and QA protocols and deliver safer experiences for guests.

Food Safety 185

Food Safety Kitchen Safety Loyalty Program Employee Relations 185

Transact

DECEMBER 18, 2019

Every year brings changes to how customers interact with restaurants, and every year new technologies pop up to help restaurants keep up. . Mobile Technology. Restaurant operators can now benefit from apps that manage employee shift schedules , track food recall alerts , count inventory , and even monitor freezer temperatures. .

Technology 83

Technology 2020 Mobile Ordering Online Ordering 83

Modern Restaurant Management

DECEMBER 28, 2020

We also think there will be a greater focus on sustainability efforts throughout the industry. We also think there will be a greater focus on sustainability efforts throughout the industry. We celebrate this as it benefits us all when brands focus on sustainability. Technology is becoming a big part of how we run our business.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Modern Restaurant Management

DECEMBER 16, 2021

Additionally, as a result of the ongoing labor shortage, we anticipate more automated chatbots to support on-site team members and help streamline their work as well as operators looking for locations with smaller dine-in square footage in favor of adding more drive-thru lanes. Clinton Anderson, CEO, Fourth Enterprises.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

Modern Restaurant Management

JANUARY 3, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Think behind-the-scenes kitchen tours or insights into who the people are that work at the restaurant, offering patrons a chance to immerse themselves in the brand.

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Squirrel Systems

MARCH 8, 2024

From the kitchen to the dining room, robots are revolutionizing how meals are prepared, served, and even created. This blog post will explore the current state of robotics in restaurants, examine its benefits and challenges, and speculate on how this technology might evolve.

Hospitality 52

Hospitality Kitchen Safety Food Safety Front of House 52

Apicbase

MAY 12, 2023

In this article, I explore what high performers do differently from low performers to achieve operational excellence. Drivers For OpEx OpEx refers to the practice of optimising operational processes to improve efficiency, reduce costs, and enhance the customer experience. It’s called operation excellence. It means three things.

Operations 52

Operations Back of House Sustainability Front of House 52

Modern Restaurant Management

DECEMBER 15, 2021

Thankfully, technology is pushing the industry forward, and improving everything from reservations to ordering to dishwashing. Connected warewashing dispensers that leverage the Internet of Things (IoT) support cleanliness, food safety compliance, sustainability and the bottom line. Washing Away Profits.

Kitchen Safety 197

Kitchen Safety Front of House Food Safety Equipment 197

Modern Restaurant Management

APRIL 18, 2024

Over the next ten years, there will likely be a sharp increase in demand for automated restaurant fryers due to the introduction of cutting-edge technologies in food service equipment. Restaurant owners also place a high priority on equipment that is simple to maintain and clean in order to guarantee food safety and adhere to health codes.

Marketing 114

Marketing Food Supply Equipment 2023 114

Embrace the Suck

MAY 14, 2023

Leadership: The Missing Ingredient The best restaurants are those led by individuals who understand that their role extends beyond the kitchen or the management office. Restaurant Excellence Guideline #23: Master your restaurant's financial operations. Restaurant Excellence Guideline #37: Emphasize food safety and hygiene.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

Modern Restaurant Management

MAY 8, 2020

Modern AI exists without the limitations that you see in movies, operating on everything from the smartphones in your pocket to the website that uses machine learning to track COVID-19. An IVR is a digital operator that fields your calls. Interactive Voice Response System. But more on that later. Capacity Management.

Food Safety 178

Food Safety Kitchen Safety Front of House Website Management 178

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

The Restaurant Times

SEPTEMBER 1, 2021

The restaurant industry has changed dramatically over the past two years, with technology playing a significant role. Restaurateurs today are more interested in building a sustainable business that will last beyond the blips and continue to thrive in challenging situations. ” – Ashish Tulsian.

Technology 52

Technology Front of House Back of House Kitchen Safety 52

The Restaurant Times

SEPTEMBER 8, 2021

The restaurant industry has changed dramatically over the past two years with technology playing a significant role in the business. Restaurateurs today are more interested in building a sustainable business that will last beyond the blips and continue to thrive in challenging situations. Artificial Intelligence (AI).

Technology 52

Technology Back of House Kitchen Safety Customer Experience 52

Modern Restaurant Management

AUGUST 6, 2020

If running a restaurant wasn’t already expensive, running one under new distancing regulations means less capacity and investment in safety infrastructure that will take a toll on costs. Let’s say you operate a burger shop with beginning inventory valued at $5,000. Adopt Technology. Customer Communication.

Front of House 209

Front of House Inventory Food Safety Social Media 209

Modern Restaurant Management

MARCH 9, 2022

All restaurants should proactively work to reduce food waste, which will also help you save money, increase profits, spotlight your commitment to sustainability, and help the environment. Restaurant operators would be wise to take the following steps to reduce food waste and save money. Implement a digital system (e.g.,

Waste 212

Waste Compost Food Recycling 212

The Rail

APRIL 25, 2023

With the rise of third-party delivery platforms , such as Uber Eats and Grubhub, restaurants have been forced to adapt their operations to meet the demand for delivery services. However, managing delivery operations can be a complex and challenging task, particularly for restaurants that are new to the delivery game.

2023 59

2023 Delivery Management Management 59

Goliath Consulting

DECEMBER 6, 2020

According to Danny Klein, Director of Digital Content at Food News Media and publisher of QSR Magazine, operators are learning and adapting their businesses by investing in direct or self-delivery. Another reason people are turning to meal kits is that most of these companies offer ways to make healthier, more sustainable food choices.

2021 114

2021 Mobile Ordering Food Guest Recovery 114

Lavu

SEPTEMBER 29, 2023

This statistic is based on a survey of restaurant operators conducted in January 2023. One key factor is that during the pandemic, many restaurants had to shut down or operate at reduced capacity, leading to layoffs and job insecurity. The restaurant labor shortage has had significant impacts on restaurant operations.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

SEPTEMBER 8, 2021

According to PwC, consumers are most influenced by their trust in a brand, which also includes places where they’re sure of safety and cleanliness. For those employees that have already returned to work , 42 percent said safety measures enacted by management were either ineffective or not strictly enforced. What Can You Do Now?

Kitchen Safety 183

Kitchen Safety Employee Relations Communication Point of Sale 183

Modern Restaurant Management

AUGUST 5, 2021

One hotel in upstate New York increased salaries of kitchen staff to $20 from $12.50 As for the thousands of restaurants that operate as a small business, Gen Z business owners seemed to be more poised to pivot to digital. Ongoing public health and safety concerns push down demand for the indoor restaurant experience.

Food Truck 212

Food Truck Retail Mobile Ordering Food Safety 212

Apicbase

MAY 18, 2022

You aren’t involved in the day-to-day operations of the franchised locations, so the keys to success in restaurant franchising are different from those of corporate sites. Your restaurant operations manual ensures consistent quality over time. That’s where your operations manual comes in.

Franchise 52

Franchise Franchising Sustainability Document 52

Modern Restaurant Management

JUNE 26, 2023

through Internet of Things (IoT) technology while people remained apart. IoT functionality enables them to proactively identify and help prevent failing HVAC equipment as well as stagger HVAC operation to reduce electricity demand charges. The intelligence from connected equipment gives operators time to order preventive maintenance.

Equipment 106

Equipment Kitchen Safety Customer Service Food Safety 106

Apicbase

MAY 21, 2024

Operational realities like ingredient sourcing, kitchen workflow, pricing strategy, and branding play a role in menu development. Menu development is the process of aligning back-of-house culinary talent with operations management to design a profitable, sustainable menu that aligns with the brand.

Menu 52

Menu Dietary Restrictions Allergens Seasonal Menu 52

Future Food

NOVEMBER 7, 2021

Less human interaction will advance the involvement of robots in food preparation, service and delivery, prompting enhanced labour and operational efficiencies. Robot Technology. ME&U contactless ordering. Menus and food designed to travel.

2022 148

2022 Food Supply Entertainment Hospitality 148

Ken Burgin

FEBRUARY 13, 2024

Applicants may wonder about the restaurant’s culinary direction, commitment to sustainability, sourcing ingredients, and how innovation is balanced with tradition in the kitchen. What is the kitchen’s work culture like? How are creativity and input from the kitchen staff valued?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Deliverect

APRIL 20, 2020

Awareness of health, sanitation and food safety will be even more important than before, both for restaurant operators and its employees, and customers. Businesses in all industries will have to upgrade technology to provide customers with contactless payment options, as well as no-contact delivery options. Ghost kitchens.

Delivery 89

Delivery Mobile Ordering Kitchen Safety Food 89

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Operator optimism and investment fuels future credit needs.

2022 210

2022 Mobile Ordering Guest Recovery Point of Sale 210

Modern Restaurant Management

AUGUST 31, 2021

Amid the chaos of mandatory lockdowns and wavering safety regulations, only the most adaptable were able to stay afloat. From meal kit delivery to ghost kitchens and more, restaurant owners put on their creative hats during this time period. In fact, nearly one in six restaurants closed their doors in some capacity last year.

Customer Experience 172

Customer Experience Customer Service Online Ordering Food Safety 172

The Restaurant Times

OCTOBER 29, 2020

Santamaria London helps its clients strategically navigate the market & commercially drive footfall, traffic, engagement & ongoing sustainable operations. . Raymond believes restaurants can still survive the crisis by utilizing smart strategies to reduce operating costs and focusing on generating revenue. .

Operations 40

Operations Kitchen Safety Guest Recovery Food Safety 40

Apicbase

DECEMBER 8, 2022

We can, however, tell you that restaurants will have to be more flexible in 2023 than ever to meet customer demand while running ultra-efficient operations. Keep reading to discover what else restaurateurs, dark kitchens and (virtual) food brands can expect in the coming year (and beyond). Ghost kitchens open doors to customers.

2023 52

2023 Food Supply Online Ordering Kitchen Safety 52

Modern Restaurant Management

JULY 30, 2021

“As many companies look to create a new normal for employees, Church’s has chartered a course that focuses on sustaining our team members and securing the continuity of our business,” said Karen Viera, Chief People Officer for Church’s Chicken. with restaurant concepts in more than ten countries.

Franchise 198

Franchise Franchising Fast Casual Point of Sale 198

Apicbase

NOVEMBER 28, 2022

These businesses are accountable for any safety issues in their supply chain and must have information on traceability for the goods they grow, distribute, and sell. The demand for food safety and transparency has been skyrocketing over the past few years. How technology can help you meet traceability requirements. Conclusion.

Tip Distribution 52

Tip Distribution Kitchen Safety Food Supply Food Safety 52

Modern Restaurant Management

AUGUST 14, 2020

Dickey’s Barbecue Pit is expanding its franchise opportunities to feature another nontraditional franchise model – virtual kitchens and has executed area development agreements to bring more of Dickey’s slow-smoked, Texas-style barbecue to Chicago, Houston and Orlando, as well as make its debut in Providence, Rhode Island.

Franchise 186

Franchise Franchising Kitchen Safety Food Safety 186

The Restaurant Times

MARCH 13, 2023

A restaurant can improve the BOH operations to increase efficiency and overall performance. For example, you can streamline kitchen processes, optimize inventory management , provide staff training, and implement scheduling systems by focusing on your BOH. It can also help reduce labor costs and increase the speed of food preparation.

Back of House 52

Back of House BOH Front of House FOH 52

The Food Corridor

MARCH 27, 2023

Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. These commissary kitchens are sometimes also known as ghost kitchens, shared kitchens , or virtual kitchens with the delivery-only food brands operating within them called virtual restaurants.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. million over the next five years to build and sustain the program.

Franchise 120

Franchise Franchising Loyalty Program Kitchen Safety 120