Modern Restaurant Management

MARCH 1, 2022

From recruiting to retention, if the employee experience is positive and fulfilling, loyalty is fostered, and staff is more likely to stay put. Empowering Employees with the Right Tools and Training. Restaurant people are “people-people.”

Front of House 576

Front of House Loyalty Program Back of House Training 576

Black Box Intelligence

MARCH 7, 2025

Recruiting and Retaining Restaurant Staff for Growth Insights from Kura Sushis Strategy Hiring and keeping great employees is a major challenge for restaurants today. Here are the biggest takeaways from their recruiting and retaining staff process. This has placed a high emphasis on hiring and training employees quickly.

Recruiting 83

Recruiting Social Media Hiring Training 83

Modern Restaurant Management

NOVEMBER 9, 2021

To recruit new talent and alleviate strains on current staff, restaurant managers are looking for new ways to streamline their operations and enhance the employee experience. A mobile employee experience has now become table stakes in seamlessly recruiting, onboarding, training and managing staff. Meeting New Expectations.

Cash Management 531

Cash Management Employee Relations Recruiting Healthcare 531

Modern Restaurant Management

OCTOBER 4, 2023

However, for restaurants dealing with high-volume recruitment needs, the challenge is even greater. Tight timelines : First, hiring teams often encounter tight timelines when managing high-volume recruitment. Maintaining company reputation : Maintaining a strong employer brand becomes crucial in high-volume recruiting.

Recruiting 221

Recruiting Hiring Employee Relations Technology 221

Modern Restaurant Management

NOVEMBER 26, 2019

In a job seekers market, if we don’t alter our approach to sourcing, recruiting, and hiring, we'll be left with open jobs and few applicants to fill them. Training new employees is expensive and takes a considerable amount of time. Keep Seasonal Employees’ Contact Information. Tap into Former Employees.

Hiring 472

Hiring Recruiting Restaurant Law Customer Experience 472

Modern Restaurant Management

APRIL 29, 2021

.” The $15 minimum wage is a myth – most restaurants are having to pay close to that now, Her longer-term predictions include: Operators are leaving “small” menus developed for delivery in place in order to cut down on the complexity of orders and training required. 200 online orders a month with one to two people.

Fast Casual 553

Fast Casual Hiring Online Ordering Front of House 553

Modern Restaurant Management

SEPTEMBER 25, 2024

To learn what operators can do to recruit and retain, Modern Restaurant Management (MRM) magazine reached out to Opal Wagnac, SVP of Market & Product Strategy at isolved, who works with QSR HR practitioners. On the other hand, maintaining robust recruitment and training are also key challenges as HR tries to combat employee churn.

Recruiting 354

Recruiting Hiring Customer Experience Consumer Goods 354

Modern Restaurant Management

MAY 31, 2022

Below is more information about restaurant reporting and a list of the best reporting practices restaurants should consider following. Restaurant owners or managers would rather spend time on other meaningful tasks, such as recruiting and hiring, training chefs, or updating daily specials on the menu.

Point of Sale 491

Point of Sale Download POS Customer Experience 491

Modern Restaurant Management

OCTOBER 7, 2021

According to the 2021 State of the Restaurant Industry Mid-Year Update , more than 3 in 4 restaurant operators struggle with recruitment and retention, despite an increase in employment. Everyone should follow the proper procedure every day, not just during training sessions. Food safety and restaurant cleanliness. Staff Management.

Technology 492

Technology Operations Food Safety Kitchen Safety 492

Modern Restaurant Management

FEBRUARY 1, 2023

When deciding where to recruit restaurant workers online, many job platforms promise to plaster your jobs across the Web for a fixed price. Traditional job advertising allows you to have a fixed budget while using old job data to inform decisions as to where to post your jobs. But where do you find the best candidates?

Hiring 474

Hiring 2023 Advertising Recruiting 474

Culinary Cues

MAY 13, 2023

Very few restaurants can provide this, and culinary schools are not positioned to do so. [] DIVERSITY OF OPTIONS Only in a club, resort, or hotel might you negotiate a formal or informal apprenticeship cycle that moves you from department to department with more time in areas where you think you might want to specialize.

Hotels 505

Hotels Point of Sale Cash Management Training 505

ChowNow

MARCH 14, 2025

The best-run restaurants dont leave things to chancethey rely on clear processes, well-trained teams, and smart decision-making to avoid costly mistakes. Effective labor management means hiring the right people, providing thorough training , creating efficient schedules, and building a culture that keeps employees engaged.

Operations 195

Operations Management Management Front of House 195

7 Shifts

DECEMBER 27, 2019

When you hire someone who doesn’t share your team’s values , no amount of training or tips will make them engaged in their work. Orientation and training ($820.96): Onboarding are training are costly and time consuming. Hold informal interviews with potential employees on a regular basis, even when you don’t have any openings.

Hiring 360

Hiring Front of House Customer Service Customer Experience 360

Hot Schedules

MAY 10, 2021

Seasonal Staff Playbook: Hiring, Training & Retaining Great Teams. PLAY 2: Onboard & Train Your Seasonal Staff. Without proper training and engagement opportunities, your seasonal staff can keep sales in the minor leagues. Train and prepare staff to serve guests in a high-speed, high-volume environment.

Hiring 147

Hiring Training Mobile Ordering Coaching 147

7 Shifts

MAY 31, 2021

Recruiting, hiring, onboarding, scheduling, engaging, paying, and losing employees all surface up into restaurant HR management. Restaurants need an operating model in place to ensure the right employees are hired, well-trained, actively engaged, feeling productive, and ultimately retained for as long as possible. Scheduling.

Operations 363

Operations Inventory Hiring Customer Service 363

EATER

MARCH 3, 2022

Founded in 1980, Herbalife employed the classic MLM model by signing up “independent distributors” who have two responsibilities: to sell the company’s protein powders and nutritional supplements, and to recruit others to become Herbalife distributors. In 2013, the Los Angeles Times reported 60 percent of the company’s U.S.

Recruiting 313

Recruiting Small Business Social Media Consumer Goods 313

Embrace the Suck

MARCH 22, 2019

This is good news for the restaurant that is willing to make recruiting a priority. Actively recruiting talent must be a top priority when hiring in the coming year! They want to learn and are quick at accessing information from the internet (mostly via YouTube videos.). They are highly trained in a variety of skills.

Recruiting 255

Recruiting Social Media Back of House Hiring 255

Modern Restaurant Management

AUGUST 12, 2022

Paid trainings, opportunities for advancement and new equipment are all ways to help employees feel valued. Allowing flexible self-scheduling gives employees more control of their schedules and cuts out the manager as the go-between and gatekeeper of shift and scheduling information, saving time. Invest in your employees. Recognition.

Restaurant Law 493

Restaurant Law Small Business Hiring Communication 493

7 Shifts

SEPTEMBER 19, 2019

7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. A high turnover means you now have to recruit, select, and train new candidates, which takes time and costs money. For more information on food cost and how to control it, read Restaurant Food Cost: Master Operational Risk Today.

Management 284

Management Management 2019 Employee Relations 284

Modern Restaurant Management

JUNE 12, 2020

To shine the spotlight on the immediate opportunities that exist for all Americans to find employment at franchised restaurants of an iconic brand that holds a unique place in people’s daily lives, Dunkin’ is launching its first-ever national advertising campaign aimed at recruitment.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

7 Shifts

OCTOBER 30, 2019

When you hire someone who doesn’t share your team’s values, no amount of training will make them engaged in their work. The restaurant industry’s turnover problem Between productivity loss and the resources spent on hiring and training a new employee, turnover costs restaurants $3,500 per employee. Read on to find out.

Hiring 283

Hiring Training Customer Experience 2010 283

Black Box Intelligence

AUGUST 5, 2021

To overcome these issues, recruiters are getting creative , offering perks ranging from interview bonuses to competitive benefits. The shift to digital communications has also changed the way businesses recruit, making social media, online job boards and employer branding more important than ever. The state of staffing and recruiting.

Recruiting 102

Recruiting 2021 Management Management 102

Restaurant365

AUGUST 27, 2021

Recruitment (and retention) have long been challenges in the restaurant industry, but operators are currently having difficulty filling unprecedented numbers of open positions. Promoting your restaurant culture is an effective way to recruit the best restaurant employees. Most restaurants are trying to hire right now.

Recruiting 151

Recruiting Social Media Front of House Hiring 151

Black Box Intelligence

AUGUST 5, 2021

To overcome these issues, recruiters are getting creative , offering perks ranging from interview bonuses to competitive benefits. The shift to digital communications has also changed the way businesses recruit, making social media, online job boards and employer branding more important than ever. The state of staffing and recruiting.

Recruiting 98

Recruiting 2021 Management Management 98

Goliath Consulting

JANUARY 6, 2019

With fifteen years of front of house management experience, our operation consultant, Colin Kopel, lives for training front of house management, empowering staff with pride of their restaurant, and developing beverage programs that work for each concept.

Management 150

Management Management Front of House Back of House 150

7 Shifts

SEPTEMBER 26, 2022

Health, Allergen, and Food Safety Training and Certifications. These increasingly popular restaurant employee classes and programs supplement traditional training and equip employees with extensive taste profiling for different types of food and cuisine in addition to beer, wine, and spirit tasting. Cross-contamination. Undercooking.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Open for Business

AUGUST 10, 2023

Here’s how to hire great employees, with tips for recruiting and retaining staff for a restaurant. Post specific, informative job ads Job ads should include keywords that describe your company culture to help candidates find you. Recruiting for restaurants works best when you can reach as many potential employees as possible.

Hiring 167

Hiring Recruiting Reference Website Management 167

Perfect Daily Grind

JANUARY 23, 2020

You might also like How to Design an Effective Barista Training Programme. Onboarding can also decrease the costs you might face from a lack of training , which can add up over time. Finally, as onboarding is a training and development investment in a person, it can make a difference in how they view your business.

Café 193

Café Hiring Training Customer Service 193

Modern Restaurant Management

FEBRUARY 10, 2020

For additional information, click here. The Humane Society of the United States, Oldways, the Physicians Committee for Responsible Medicine, Health Care Without Harm and Meatless Monday are five nonprofits providing support, resources and hands-on trainings to hospital culinary teams to help them provide more plant-based meals.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Restaurant365

AUGUST 19, 2020

There are some general areas to focus on when starting to audit your human resources information systems (HRIS) and payroll systems. Tailor your hiring and recruiting practices. The first step in reducing high turnover is to examine your hiring and recruiting practices. There are many moving parts to hiring and recruiting.

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131

Perfect Daily Grind

DECEMBER 1, 2019

Firstly, make sure you have a holiday policy in place to inform all employees of what to expect if they request time off work. This is a great way to inform temporary hires about what the coffee shop stands for and wants from them. Estela informs me that there are positives and negatives to taking on temporary staff.

Management 157

Management Management Café Hiring 157

Modern Restaurant Management

MARCH 16, 2020

Digital menu boards give QSRs the ability to update information to all locations at once, making sure both staff and customers stay up to date on the latest offers and promotions. Technology adds extra spice in recruiting and retaining employees – A restaurant’s staff plays a huge role in customer experience.

Mobile Ordering 305

Mobile Ordering Online Ordering Point of Sale POS 305

Paper Chase Accountancy

JUNE 30, 2025

Key Takeaways Understanding hospitality accounting is crucial for efficiency, profitability, and making informed business decisions in restaurants and bars. Their expertise aids in understanding accounting in the restaurant industry, which, in turn, helps in making informed business decisions.

Bar 82

Bar Cash Management Hotels Inventory 82

Restaurant365

JANUARY 7, 2020

Start encouraging staff engagement as soon as possible with new hires by detailing training information even during the hiring process. Tip #3 – Prioritize onboarding and ongoing employee training. Although most restaurants focus on on-boarding training, ongoing skills training can be just as important for staff retention.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

Modern Restaurant Management

OCTOBER 16, 2019

Most chefs, however, have not been trained in cooking a plant-based diet, at least not on a heightened level. This new offering from Rouxbe comes at the right time, as there is a significant need for an industry-wide training option on the key fundamentals of plant-based cooking.” ” Presto's New Vision.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

Modern Restaurant Management

JUNE 13, 2023

Accessibility can help with several factors including overall brand growth, new revenue streams and the recruitment of new franchisees. Key support areas include: Training and Operations. However, it’s essential to ask yourself several key questions before progressing with major market expansion.

Franchise 221

Franchise Franchising Online Ordering Food Supply 221

Sling

MARCH 25, 2021

2) Recruit For Best Fit. Your business will develop its own preferred methods of finding employees , but the most important aspect of it all is recruiting the best fit for the group cohesion of your team. Once you’ve identified what your business needs, you can recruit accordingly. 17) Train For Group Cohesion.

Recruiting 148

Recruiting Communication Hiring Small Business 148