ChowNow

JANUARY 23, 2025

Regular customers make up the backbone of any restaurants sales , but if you put a group of restaurant owners around a table, the conversation inevitably focuses on growth through new customer acquisition. Sales: 80% of sales typically come from 20% of clients. Software Development: 80% of bugs often result from 20% of the code.

2025 195

2025 Loyalty Program Operations Email Marketing 195

7 Shifts

OCTOBER 22, 2024

Nowadays, running a successful restaurant takes more than great food and good service. With 90% of diners checking a restaurant online before visiting, you also need a strong online presence to attract and boost reservations. To do so, you must have an optimized website and engaging social media profiles.

Book 195

Book Marketing Email Marketing Social Media 195

ChowNow

MAY 23, 2025

It blends sales data, food cost, and menu psychology to help you stop guessing and start making decisions that grow your margins. If you want to escape the guesswork and increase your monthly profits, you need to use menu engineeringit blends psychology, data, and clever design to help you sell more of your most profitable items.

Menu 195

Menu Seasonal Menu Point of Sale Online Ordering 195

ChowNow

MAY 23, 2025

A spike in food costs, a drop in sales volume, or one slow season can wipe out months of hard work. A spike in food costs, a drop in sales volume, or one slow season can wipe out months of hard work. For example: Lets say your restaurant made $100,000 in total sales last month. What Are Restaurant Profit Margins?

Point of Sale 195

Point of Sale Insurance Fast Casual Customer Service 195

ChowNow

JULY 11, 2025

On the flip side, a cluttered or confusing category setup can overwhelm guests, slow down ordering, and lead to missed sales opportunities. For more information on menu psychology, read our article, Digital Menu Psychology: How to Influence Ordering Decisions Online. It’s called decision fatigue , and it kills conversions. —so

Menu 195

Menu Dietary Restrictions Seasonal Menu Online Ordering 195

ChowNow

MARCH 27, 2025

One approach is to use a contribution margin model : after youve calculated food cost, ask yourself how much money is left from the sale of a menu item to cover everything else. Yes, competitor pricing can give you a ballpark idea of what customers in your area expect to paybut it shouldnt be your only reference point.

Pricing 195

Pricing Menu Point of Sale Customer Experience 195

EATER

MARCH 25, 2025

At this point, theres no denying that Keith Lee is among the countrys most influential food critics. Now, hes taking his restaurant advocacy one step further with a new partnership with point-of-sale platform Toast. Keith Lee: I live a very simple life. But its a blessing.

Social Media 222

Social Media Small Business Front of House Point of Sale 222

Modern Restaurant Management

MAY 30, 2025

billion transactions and $67 billion in sales in 2024. Companies saw a sales boost in 2024 as loyalty transactions increased by over 30 percent. This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

7 Shifts

OCTOBER 22, 2024

Your Google Business Profile serves as the first point of contact for many potential customers searching for local restaurants. Your Google Business Profile serves as the first point of contact for many potential customers searching for local restaurants. Go to the Google Business page and claim your restaurant.

Marketing 195

Marketing 2025 Social Media Email Marketing 195

ChowNow

FEBRUARY 28, 2025

Optimize Your Restaurants Online Presence Your restaurants online presence is often the first touch point for potential guests, so make it count. Plus, reviews give curious guests insight into what kind of experience they can expect, influencing their decision to place an order. Here are two ways to make a big impact on your local SEO.

2025 195

2025 Email Marketing Social Media Loyalty Program 195

ChowNow

FEBRUARY 28, 2025

Since 2014, online ordering has grown 300% faster than dine-in and now accounts for roughly 40% of restaurant sales. In 2025, the US online food delivery market is expected to reach $424.9 billion in revenue. Customers expect to browse menus, place orders, and pay for their meals with just a few taps of their phones.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

Perfect Daily Grind

JUNE 13, 2025

Hacienda La Esmeralda won all three main categories, a first for the competition, and achieved record-breaking scores of 97 and 98 points for its natural and washed Geshas, respectively. With scores of 97 and 98 points, we may see a new world record for coffee prices in just a few months. The BoP auction will take place on 6 August.

2025 158

2025 Point of Sale Café 2024 158

Perfect Daily Grind

JUNE 15, 2025

In 1924, popular US brand Maxwell House spent the modern-day equivalent of US $4 million on marketing , including sponsored TV shows, which helped increase sales by 85% in just a few years. Artisanry, passion, and sustainability became key focal points, demonstrating coffee businesses’ dedication to quality, transparency, and craftsmanship.

Marketing 146

Marketing Email Marketing Social Media SEO 146

Modern Restaurant Management

MARCH 3, 2025

For a deeper dive into brand messaging, strategy, and authenticity, creating unified guest experiences, and the orchestration of physical and experiential touchpoints, Modern Restaurant Management (MRM) magazine reached out to The Plaid Penguin’s Founder and Sir Idea Man Joe Haubenhofer. A strong restaurant brand goes beyond a logo.

Social Media 251

Social Media Customer Experience Email Marketing Loyalty Program 251

ChowNow

JUNE 6, 2025

And operators who don’t have one at all are missing out on a huge opportunity to tell their restaurant’s story, connect with new customers, and distinguish themselves from other restaurants in their area. A well-written restaurant About Us page builds trust, sparks curiosity, and even helps you show up higher in search results.

Social Media 195

Social Media Fine Dining Front of House Customer Experience 195

The Rail

DECEMBER 2, 2024

Comprehensive analytics dashboard for insights into customer preferences and sales trends. Conduct surveys or review customer feedback to pinpoint their preferences and pain points, such as menu options, delivery speed, or ease of ordering. If so, you’re not alone. The global online food delivery market size was valued at USD 221.65

Delivery 147

Delivery Food Loyalty Program Food Order 147

ChowNow

MAY 30, 2025

Rewarding customers for ordering direct creates long-term habits that boost your sales. This works especially well if you serve photogenic food or drinks (bonus points for mouth-watering images). Start by asking: What are you trying to accomplish? Do you want more foot traffic on slower weekdays?

Ordering 195

Ordering Loyalty Program Social Media Email Marketing 195

ChowNow

MAY 16, 2025

In this article, you will learn: How to identify top-selling and underperforming menu items Ways to adjust pricing using real sales data How timing and frequency trends improve planning and customer experience Lets dig into what your restaurant data might already be trying to tell you. What do repeat orders say about our customer preferences?

Ordering 195

Ordering Online Ordering Seasonal Menu Point of Sale 195

ChowNow

FEBRUARY 12, 2025

And it works 59% of respondents say marketing emails influence their purchase decisions. Unlike social media platforms, where the algorithm overlords dictate who will and will not see your posts, emails go straight to your customers inboxeswhich they check daily. Email marketing generates an incredible $42 for every $1 spent.

Email Marketing 195

Email Marketing 2025 Marketing Online Ordering 195

Modern Restaurant Management

DECEMBER 18, 2024

So much data is generated at every point within a restaurant, whether fast casual or fine dining. L&L Hawaiian Barbecue brings a distinct fusion of Asian, Pacific Islander, and American influences to consumers in the continental U.S. Foot traffic or heat mapping, menu item engagement, or consumer demographics by time of day.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Lavu

MARCH 21, 2025

By analyzing ordering patterns, sales trends, and customer preferences using the POS systems System, they can make data-driven decisions to optimize menu offerings, highlight popular dishes, and introduce profitable items. Spot Best-Sellers : Focus on the 16% of menu items that drive 80% of sales. The result?

Design 78

Design Menu Seasonal Menu Point of Sale 78

The Rail

JUNE 11, 2025

Invest in Technology to Keep Everything Connected Managing two restaurants from one central point is challenging without the right tools. Having remote access to sales data, staffing, and stock levels helps you make informed decisions and spot issues before they escalate. Start with your target opening date and work backward.

Management 147

Management Management Equipment Hiring 147

Lavu

NOVEMBER 29, 2024

These systems not only help manage stock but also directly influence profitability. Key metrics like sales trends, item turnover rates, and the cost of goods sold (CoGS) are your go-to numbers for smarter inventory management. Automation : Handles tasks like purchase orders and pricing updates, saving time and minimizing errors.

Inventory 78

Inventory POS Waste Point of Sale 78

Lavu

APRIL 4, 2025

Personalized marketing helps restaurants connect with customers by tailoring offers and experiences to individual preferences. With 62% of consumers leaving brands that fail to personalize experiences , personalized restaurant marketing can increase revenue by 10-30%.

Marketing 78

Marketing Loyalty Program Email Marketing POS 78

Perfect Daily Grind

JULY 6, 2025

Specialty coffee operates outside the C market, but it is heavily influenced by broader market movements. According to a new UN FAO report, it will take almost a year for consumers to feel the effects of price spikes , most of which will impact cheaper coffee sold in supermarkets and convenience stores. lb in February 2025.

Pricing 104

Pricing Retail Consumer Goods 2025 104

Perfect Daily Grind

JULY 1, 2025

The reality is far more complex, and unless coffee businesses are willing to discuss the many factors influencing their prices, they risk alienating the very customers they rely on. Around the world, headlines are warning consumers that a sharp increase in coffee shop prices is a real possibility.

Pricing 92

Pricing Operations Café Consumer Goods 92

ChowNow

JUNE 20, 2025

An active, accurate profile helps you influence how Google will determine to rank your restaurant in search and also convince more customers to visit your restaurant or place an order online. There are two reasons every restaurant operator should actively manage their Google Business Profile. A blurry menu photo from 2018 isn’t a good look.

Online Ordering 195

Online Ordering Website Management Customer Experience Seasonal Menu 195

Rocket Fuel

DECEMBER 10, 2024

More to the point, they are exposing franchisees and franchisors alike to financial risks that can and should be avoided. Typically, franchisors charge franchisees a range of fees, all of which are computed as a percentage of gross sales. What is a franchise fee and how do franchisors make money? Collectively, they really add up.

Franchise 52

Franchise Franchising Point of Sale Delivery 52

Rocket Fuel

NOVEMBER 19, 2024

From information in delivery service provider portals such as DoorDash, Uber Eats and Grubhub to BOH operations and store sales figures tracked via POS systems, the data generated by everyday business operations is highly valuable but complex. The key to unlocking the next echelon of success? Restaurant data analytics.

Operations 52

Operations BOH Franchising Franchise 52

Lavu

APRIL 25, 2025

Smarter Menus : Analyze sales trends to adjust menu items, pricing, and promotions for what customers love most. Loyalty Programs : Automate rewards and segment customers to offer relevant perks, like double points during lunch for weekday regulars. Example: Recommend vegetarian specials to frequent plant-based diners.

POS 78

POS Loyalty Program Email Marketing Point of Sale 78

Lavu

JULY 4, 2025

With just two bartenders and one server, they served over 300 customers, generating significant weekend sales. Perfect for serving more guests with fewer staff. Mobile Apps : Pre-ordering cuts pickup times and boosts efficiency – restaurants fulfill orders up to 2.4x Apps also drive upselling , with 35% of users adding extra items.

2025 60

2025 Technology Mobile Ordering Loyalty Program 60

Perfect Daily Grind

MAY 23, 2025

Every Friday, Perfect Daily Grind rounds up the top coffee industry news from the week. Editor’s note At World of Coffee Jakarta, Indonesia’s Coordinating Minister for Food Affairs, Zulkifli Hasan, announced the government’s ambitious plans to overtake Vietnam as the world’s second-largest coffee producer. million and a record robusta crop of 24.1

2025 62

2025 Guest Recovery 2024 Events 62

SpotOn

JUNE 30, 2025

SpotOn , the leading restaurant management system, has been named the #1 Restaurant Point-of-Sale (POS) System in the G2 Summer 2025 Grid® Report, outranking 27 competitors and beating out well-known players in critical categories like customer satisfaction and quality of support.

POS 59

POS 2025 Point of Sale Technology 59

Restaurant Engine

JULY 9, 2025

Press releases to local food bloggers – Influencers like food bloggers are always looking for content, so ask them to announce your new offering in exchange for free food. Press releases to local food bloggers – Influencers like food bloggers are always looking for content, so ask them to announce your new offering in exchange for free food.

Loyalty Program 52

Loyalty Program Marketing Email Marketing Online Ordering 52

Black Box Intelligence

APRIL 7, 2025

Out of the Box: February 2025 In This Issue: The Big Picture: Sales and Traffic Trends February 2025 Restaurant Industry Performance Trends In Detail Segment Focus QSR: Current Performance Trends -2.5% Comp Sales -5.7% Comp Sales -5.7% Sales +0.1% +0.6% +0.4% -0.1% -2.3% -0.4% +0.4% +0.5% +2.8% -0.3% +2.5% -2.5%

2025 105

2025 Point of Sale 2024 Fine Dining 105

Modern Restaurant Management

NOVEMBER 1, 2024

Most Restaurants Increased Sales in 2024 Approximately 63 percent of restaurant operators that manage finances said their profits in 2024 increased compared to last year. Most Restaurants Increased Sales in 2024 Approximately 63 percent of restaurant operators that manage finances said their profits in 2024 increased compared to last year.

Point of Sale 221

Point of Sale 2024 Mobile Ordering Consumer Goods 221

Paper Chase Accountancy

JUNE 2, 2025

Moreover, these tips significantly influence the accounting services of your establishment, necessitating careful management. Moreover, these tips significantly influence the accounting services of your establishment, necessitating careful management. Curious to find out more?

Tip Distribution 52

Tip Distribution Audits Cash Management Restaurant Law 52