Modern Restaurant Management

AUGUST 19, 2022

Many people make the mistaken assumption that franchises are not local businesses. Small businesses are the backbone of communities across the country. Unfortunately, many people do not equate a franchise with a locally owned business. Franchises make up a large portion of businesses in the U.S. Census Bureau.

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Franchise Franchising Social Media Loyalty Program 492

ChowNow

MARCH 21, 2025

In this article, you will learn: How to define your restaurants target market to guide your business decisions. Key customer factors that influence dining preferences, from demographics to behavior. Consider whether your business benefits from steady local traffic, relies on seasonal tourism, or serves commuters passing through.

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Marketing Social Media Email Marketing Loyalty Program 195

Modern Restaurant Management

OCTOBER 4, 2021

Sit-down restaurant Red Robin, meanwhile, is another example of how branding and brand personality should influence everything about a restaurant, not just the logo design. This is true for any type of business, but especially for restaurants. Begin a Loyalty Program. Color Choice Matters. Start a Food Blog.

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Marketing Loyalty Program Social Media Online Ordering 474

The Rail

FEBRUARY 7, 2025

Video marketing allows you to highlight your involvement in local events, collaborate with nearby businesses, and participate in charitable initiatives. These storytelling elements make the experience more memorable and encourage customer loyalty. Its crucial to pair with the right influencer, however.

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Serving Marketing Loyalty Program Social Media 130

ChowNow

FEBRUARY 12, 2025

And it works 59% of respondents say marketing emails influence their purchase decisions. Boosts Repeat Business: Special promotions, loyalty rewards, and exclusive deals encourage guests to return. Loyalty Program Updates Customers love rewards, but they need reminders to take advantage of them.

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Modern Restaurant Management

MARCH 3, 2025

A small, thoughtful touch (like a surprise favorite dish or a thank-you note) goes a long way. Offer loyalty programs, early access to new menu items, or members-only experiences to make regulars feel valued. Digging deeper, heat maps and dwell times show how guests interact with a space, influencing layout and service flow.

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Social Media Customer Experience Email Marketing Loyalty Program 251

Modern Restaurant Management

JANUARY 8, 2024

Other advancements include: integrating data from various sources, including social media, reviews, and loyalty programs, to gain a holistic view of customer behaviour as well as as well as the implementation of real-time analytics for immediate insights into customer behaviour and preferences. Nothing is fraud proof.

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2024 Loyalty Program Cash Management Customer Experience 539

The Rail

DECEMBER 2, 2024

Today, more than ever, restaurants are turning to custom-built apps to improve convenience, streamline operations, and foster customer loyalty. Building a food delivery app for your restaurant can help you expand your reach, streamline operations, and foster customer loyalty. If so, you’re not alone. The numbers speak for themselves.

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Modern Restaurant Management

OCTOBER 6, 2022

Data reveals that bars with happy-hour programs had an average increase in revenue of 26 percent during happy hours. Happy hour promotions can help build brand loyalty and create a sense of community around your business. A study revealed that 45 percent of diners in the US are influenced by social media.

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Loyalty Program Social Media Point of Sale Customer Experience 508

Modern Restaurant Management

JANUARY 9, 2020

Keep reading as we share marketing tips designed to help small coffee shops better compete in today’s market. Therefore, it’s no surprise that business owners should be promoting their business online. The first step is to create a Google My Business account so that your coffee shop shows up on search results.

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Marketing Email Marketing Loyalty Program Social Media 366

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.

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Marketing Loyalty Program 2024 2025 221

ChowNow

APRIL 25, 2025

Building a restaurant email marketing list might be the single most underrated move an operator can make to grow their business. Youre not at the mercy of an algorithm or fighting to get seen between cat videos and influencer dance trends. You dont need a hard sell here, just a friendly heads-up about your offers or loyalty program.

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Email Marketing Marketing Loyalty Program Online Ordering 195

Modern Restaurant Management

OCTOBER 18, 2021

Here are few of the technology advancements that we’ve seen influence many consumers to embrace “homegating” rather than make their way back to bars and stadium. Delivering beer, wine, and spirits straight to consumers’ doors, programs like these are dedicated to helping people drink better at home.

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Loyalty Program Online Ordering Mobile Ordering Beverage 493

7 Shifts

OCTOBER 22, 2024

When a restaurant participates in local events or partners with local businesses, it becomes part of the neighborhood’s fabric. 72% of American consumers prefer to do business with companies that share their values both in the retail and restaurant industries. Go to the Google Business page and claim your restaurant.

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Marketing 2025 Social Media Email Marketing 195

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

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2021 Coupons Loyalty Program Consumer Goods 490

ChowNow

MAY 9, 2025

This includes your social media ads, loyalty programs , printed flyers, local event sponsorships, discounts, and PR. The real question isnt if you should marketits whether youre spending those dollars in ways that actually bring people in and build long-term loyalty.

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Operations Email Marketing Food Supply Seasonal Menu 195

ChowNow

MAY 23, 2025

If your restaurant profit margins arent healthy, it doesnt matter how busy you areyoull always be playing catch-up. From food costs and labor expenses to inflation and unpredictable sales volume, operating a restaurant business comes with constant, non-negotiable bills. What Are Restaurant Profit Margins?

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Point of Sale Insurance Fast Casual Customer Service 195

7 Shifts

AUGUST 12, 2020

But as restaurants reopen and business starts to pick up again, it’s important you pick up your marketing plan too. Their business is built on the power of word of mouth—one of, if not the most useful marketing tools in the book. Loyalty programs Who doesn’t love free stuff?

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Marketing 2020 SEO Loyalty Program 418

Modern Restaurant Management

FEBRUARY 18, 2020

In my fiscal and strategic view, restaurant groupings of multiple locations and offerings using one accounting, HR, and legal system will continue to disrupt the industry, AND those single-location restaurant business models struggling to eke out a living. One way owners are currently doing that is with their craft beer menus.

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Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

MAY 8, 2020

The foot traffic “show-up” business of QSR is being plunged into a digital catch-up. Take it Local : A large number of QSR locations are franchised, meaning the owner is operating similar to a small business. It’s easy for consumers to believe these restaurants are fully protected by a corporation.

Marketing 442

Marketing Franchise Franchising Social Media 442

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. In fact, 86 percent of consumers indicated that local restaurants and stores could proactively earn their business, even in the current climate.

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Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. ” What your business offers is also just as important.

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2021 Retail Online Ordering Loyalty Program 447

7 Shifts

JULY 16, 2021

Write a Coffee Shop Business Plan. This step and research component is the foundation behind your business, and should be taken seriously! Visit them to learn more about what drives their business. Do they serve just coffee or small foods as well? Competition and neighboring businesses. Table of Contents.

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License Hiring Equipment Small Business 459

The Restaurant Group

DECEMBER 1, 2024

It sets the stage for customer excitement, loyalty, and lasting buzz. Soft Openings – Test the waters with a small audience to gather real-time feedback. Collaborating with Influencers and Food Bloggers Expand your reach by involving influencers: Offer complimentary tastings to popular foodies.

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Menu Social Media Loyalty Program Seasonal Menu 88

The Rail

AUGUST 28, 2024

By Nellia Melnyk, Contributor Relocating a restaurant to a new location is a serious event that, if not handled correctly, can negatively impact your business and customer loyalty. Loyal restaurant guests are an important part of any business. Retaining and attracting business is a particularly pressing task.

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Loyalty Program Customer Service Social Media Coupons 219

Modern Restaurant Management

JANUARY 12, 2022

But despite these concerns, 46 percent of people noted they will eat out daily to several times a week in coming months and showed a growing loyalty to their favorite brands. “Convenience has a reputation for impacting consumer choice in restaurant service, but pricing influences all demographics' decision making.

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2022 Mobile Ordering Guest Recovery Point of Sale 539

Bingage

MAY 9, 2021

We got simple strategies, If you read the blog to the end, you would get informational insights about your business. Hence, today the businesses are now starving to keep up with this super-fast customer base. 81% of consumers are more likely to engage with brands that have reward programs. Introduce a loyalty program.

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Small Business Loyalty Program Social Media Customer Service 98

Modern Restaurant Management

FEBRUARY 10, 2020

Having a strategy for plant-based is now a business imperative–your customers want it and your competitors are doing it. Having a strategy for plant-based is now a business imperative–your customers want it and your competitors are doing it,” said The Good Food Institute Foodservice and Supply Chain Manager Zak Weston.

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Hospitality Food Consumer Goods 2019 459

The Restaurant Group

FEBRUARY 25, 2025

The Importance of Upselling Increases Check Averages Every small upsell opportunity boosts the total bill. Strengthens Customer Loyalty When guests receive personalized service, they return. Focusing on High-Profit Items Training programs should emphasize selling premium offerings. People love to try before they commit.

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Loyalty Program Customer Experience Customer Service Email Marketing 68

Modern Restaurant Management

JUNE 12, 2020

To support its franchisees, who are independent business owners, in hiring and retaining employees who embody the brand’s core values, Dunkin’ is taking several steps to welcome new restaurant employees and promote the timely and much-needed opportunities its franchisees are providing. ” Showing Support.

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Franchise Franchising Food Safety Kitchen Safety 420

Modern Restaurant Management

NOVEMBER 11, 2019

Loyalty rewards for their restaurants and bars: Almost 1 in 3 (32 percent). “Hotel brands, especially those with locations in various cities around the world, have a unique opportunity to build loyalty with customers through their F&B offerings. ” Building Loyalty. The Local Influence.

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Travel Food Hotels Loyalty Program 297

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests."

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Mobile Ordering Online Ordering Food Order Hospitality 376

The Restaurant Group

NOVEMBER 20, 2024

Building a community around your brand fosters loyalty. Collaborate with Influencers and Food Bloggers Partnering with local influencers and food bloggers can expand your reach. Offer Promotions and Discounts Implement Loyalty Programs Reward repeat customers with discounts or freebies. You’ve got this!

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Loyalty Program Customer Experience Social Media Customer Service 78

ChowNow

SEPTEMBER 9, 2024

A restaurant marketing plan is a critical component of your overall business plan. It outlines your marketing strategy and helps both new and established restaurants to: Attract new diners Obviously, more customers are better for your business! Drive repeat business Loyal, repeat customers are hugely important.

Marketing 195

Marketing Email Marketing Social Media Loyalty Program 195

Indoor Media

APRIL 15, 2021

Today, many business owners focus on social media advertising for the wrong reasons. It’s important to create a profile online to connect with your customers, and the most successful businesses will use their platforms to engage with locals. Where you can, make sure to adopt smart, local advertising.

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Small Business Advertising Loyalty Program Sports 88

Modern Restaurant Management

SEPTEMBER 27, 2024

Expert Market’s survey results also revealed that labor shortages have been cited as a top concern for nearly a quarter (23 percent) of US F&B businesses, top chart. This insight highlights staffing issues as a concerning and current challenge faced by US F&B businesses. Economic Uncertainty (52 percent) 3.

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Food Truck Fast Casual Food 2024 251

The Rail

AUGUST 8, 2024

But the average monthly revenue for a restaurant that’s been in business for less than a year is $111,860.70. Boosting revenue is a top business priority for most restaurants these days, but how exactly can you do that? Boosting revenue is a top business priority for most restaurants these days, but how exactly can you do that?

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Loyalty Program Website Management Social Media Online Ordering 130