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A new year is creeping up on us again, bringing fresh opportunities—and challenges—for restaurant operators. From updating policies to gearing up for tax season, these steps will enhance your compliance and position your restaurant for sustained growth.
Immigration and Customs Enforcement (ICE) has intensified its focus on industries that employ large numbers of undocumented workers, and restaurants remain a top target. Let’s explore past ICE enforcements against restaurants and, most importantly, what you can do now to protect your business.
Hiring a security firm can help protect your restaurant from disgruntled customers and crime, but which firm do you hire and what should you look for in a security team? Legally licensed security firms ensure that you’re hiring a professional, capable of protecting your property and patrons. Emergency Response.
When we talk about the “restaurant of the future,” labor compliance isn’t exactly the flashiest or most exciting topic to include—certainly not when juxtaposed with salad-making robots and personalized digital menus. Restaurants face a multifaceted compliance situation.
The holiday season brings bustling crowds, higher sales, and festive celebrations, making it a prime time for restaurants and bars. Train employees to identify phishing attempts and maintain PCI compliance to safeguard customer data and ensure secure payment processing.
As a result of the pandemic, restaurants have had to make specific adjustments to all areas of their organization’s operations. After months of quarantine, restaurants were allowed to reopen with new restrictions, and the way they hire, train, and onboard employees had to adjust accordingly.
Each restaurant is different, and there’s no one-size-fits-all insurance solution. You don’t want to wait until something inevitably goes awry, raising the need to file a claim to realize your agent isn’t fully prepared to deal with the unique challenges of the restaurant industry.
Aside from the usual laws, like not selling liquor to minors or visibly intoxicated customers, the candidate must be aware of other regulations in your state. As such, knowledge of the law and how to train staff to comply is crucial. Training is a crucial restaurant management skill.
" I give a lot of keynote presentations to restaurant brands, and most of them are franchises. They advise them on how to market their restaurant. Consequently, many people with little or no management experience are suddenly responsible for hiring, training, and managing employees without the involvement of their franchisor.
In a job seekers market, if we don’t alter our approach to sourcing, recruiting, and hiring, we'll be left with open jobs and few applicants to fill them. This does not mean that you won’t find any candidates at all; you just need to look at candidates with other types of customer service experience beyond restaurants.
Restaurants were among the hardest hit by the pandemic, and among the slowest to recover. Health and safety protocols ensuring restaurants could open safely meant the industry faced a sloping recovery from a precipitously sharp drop. Fewer people show up for interviews, and of those that do get hired many leave after just a few shifts.
Your restaurant is open and customers are back. There are several reasons why new employees may be incurring more injuries: Poor hiring choices. The hiring process may be rushed, and the wrong person could be chosen for the job. Inadequate training. Restaurants are struggling to find people in a tight market.
Restaurants are feeling the bite of high labor costs, thanks to increased minimum wages, staff shortages, and high employee turnover that is outpacing other industries. These expenses include money spent on recruiting, hiring, and training new staff, and lost productivity. percent compared to other industries’ rate of 4.9
Learn why it is important to implement restaurant safety tips to help reduce the risk of injury for these seasonal workers and throughout the entire year. As the lower range of this age group is still in school, they haven’t had as much work experience or job-related training as those in their early 20s. Inconsistent Training.
Across America, today's fast-paced restaurant work environment, burnout has become a critical issue that large corporate restaurants and mom and pop shops share in common. Honesty and Integrity Restaurant managers must lead by example, demonstrating honesty and integrity in all their actions.
As restaurantshire new employees, they are finding it more difficult to come across experienced workers who can also train other team members. Here I will walk through actionable tips to help you train employees and understand the basics of liquor licensing as your restaurant bounces back: Renewing Your Liquor License.
Let’s start with an uncontroversial premise: California’s complex, ever-changing gauntlet of employment laws is difficult for any company to navigate. Yet you may still be wondering why, aside from the headache, does it matter for my restaurant? California employment law isn’t intuitive. Why Compliance Matters.
Florida is a great place to operate restaurants thanks to its huge tourism draw and an influx of retirees with disposable income. But beyond minimum wage laws, there are other Florida-specific regulations—like overtime laws and child labor laws—that affect the restaurant and hospitality industry.
Operating a successful restaurant, let alone a portfolio of restaurants, is one of the most challenging businesses in the market. A restaurant’s legal counsel can be a key advisor and ally in positioning the business for growth while helping minimize risk. Date around. Choose an attorney you will enjoy working with.
The article struck a nerve with its focus on A Cook’s Kitchen Laws. What rules or laws are most significant for them and how might their commitment to them impact on those workhorse cooks, dishwashers, restaurant servers, and the like? Since then, more than 100,000 people have read and shared that article.
THE LAW: Look to the chef to see how the kitchen will act. THE LAW: It is not enough to hire competent people. THE LAW: The person in the role of “chef” is responsible for the image of the kitchen through his or her actions – BOTH ON AND OFF THE JOB. [] The Person Who Establishes the Direction for the Kitchen.
The Freelance Isn’t Free Act (FIFA) represents a significant shift in labor law, providing new protections for freelance workers across New York state. This law requires written contracts for freelance engagements worth $800 or more or lasting longer than 120 days.
But without the right tools, it'll take long nights and countless cups of coffee to organize the moving pieces of multi-location employee scheduling for your restaurant. Labor Compliance Laws. Chipotle, for example, faced a $450 million lawsuit for allegedly failing to follow NYC's fair workweek laws. Table of Contents.
Nearly half of restaurants fail in their fifth year of business. That’s part of the price of doing business – especially when you own multiple restaurants. Location is a big reason many restaurants fail. If you do buy an existing restaurant, give it no more than two years, tops, to see positive change.
We all knew that the restaurant industry was in need of a structural overhaul, we (those of us affiliated with the business) were well aware of the cogs in the chain, and the years of rust that had accumulated on systems and organization, but it took the pandemic of 2020/21 to shout out: THE TIME IS NOW! Such is the case in 2021.
By Toby Patrick, Contributor Opening a restaurant goes beyond a nice aesthetic, good location, and great food. Hiring international staff can help you achieve that authentic atmosphere and experience youre looking to give guests. Cultural Diversity Hiring a diverse staff can bring a range of cultural backgrounds to your restaurant.
Constant change — that has been the theme of the past several years, especially for restaurant businesses. However, right now many companies that need to hire seasonal employees are struggling with the clash of a tight jobs market and the rising costs of doing business. Invest in your employees. Recognition. Be predictable.
As restaurants begin the process of reopening, some with an extended period of nonoperation, there are safety precautions that must be considered beyond simply ordering supplies, rehiring staff and opening the doors. Train Employees to the Written Plan. Documentation is key here noting training dates, times and attendance.
Due to the COVID-19 pandemic, restaurant owners scrambled to adjust to new laws, procedures and safeguards. Now that most restaurants have opened their doors, they’re realizing that the landscape has changed. The employee onboarding schedule should have crystal clear milestones for training and performance.
Independent restaurants are at a pivotal moment, as the industry confronts multiple challenges including inflation, cost volatility, and extreme weather and adapts to an increasingly complex operating environment, according to the findings of the The James Beard Foundation® (JBF) 2025 Independent Restaurant Industry Report.
Some of the biggest restaurant businesses on the planet are franchises. They employ thousands of people and have served billions, and with so many people affected, it's understandable why there are franchise-specific laws and regulations in place. Who Regulates Franchise Compliance Laws? Federal Law Compliance.
Jean-Georges Director of Restaurants Vincenzo Decaria was raised in Crotone, Italy surrounded by hotels and restaurants. While studying for a law degree, he worked nights at restaurants and bars. After a few years, he was promoted to Service Director and then Director of Restaurants.
The words ‘employee handbook’ are enough to make any new hire quiver. Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. The introduction to your restaurant employee handbook Think of your employee handbook as a welcome to your restaurant.
Nearly 200,000 quick-serve restaurant establishments in the United States are not owned by the company whose name is on the building. At a glance, opening and operating a restaurant franchise seems like a near-perfect business decision. One silver lining is that these consistent franchise fees should be thought of as benefits.
Managing multiple restaurant locations is a good challenge to have. But to be clear, multi-location restaurant management is challenging. Whether you’re managing multiple restaurants right now or are thinking about expanding your current business , this guide has everything you need to run more than one restaurant at once with success.
Hiring and retaining staff has always been a challenge for businesses in the food industry. over the past decade, keeping employees in restaurants has become increasingly difficult. High turnover not only disrupts business operations but also leads to increased costs and time spent on hiring and training new staff.
that they must ensure proper completion of federal Form I-9 for each person they hire. Particularly for operators in the restaurant industry, who face high-volume hiring as a result of toxic turnover, it’s critically important to be diligent regarding employment eligibility to avoid penalties. The Role of Technology.
Restaurants nationwide are facing costly wage and hour lawsuits for failure to comply with federal and state employment laws. In these types of cases, employers run the risk of serious financial penalties, whether their actions are due to ignorance or a willful disregard of the law. Be Proactive. Minimum wage. per hour.
Anyone who has been hired as a new employee knows the feeling of being on the outside of groupism. There are plenty of examples of real teams in sports, business, music, the military, law enforcement, medicine, and those kitchens where success is a given. PICTURE: The well led kitchen team of the Balsams Resort in its heyday.
Are you opening a restaurant in 2020? This advice were submitted by owners and managers of restaurants of all sizes, concepts, and locations in the forthcoming 7shifts Restaurant Labor Management Study in 2020 ( subscribe to get your copy when it’s published!). Advice for opening a restaurant from restaurateurs 1.
While you must follow the strict guidelines to ensure the safety of your staff and customers, that’s not to say you can’t take advantage of an empty restaurant to improve your knowledge of restaurant management, running a business, and creating a recipe for success when you eventually get back to business as usual. Published: 2009 ??
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on summer restaurant employment, indecisiveness ordering, online ordering trends, and the world's best cities for food. ” The restaurant industry is the nation’s training ground.
Predictive Scheduling has become a hot topic in the restaurant industry. This guide is designed to help you stay in front of Predictive Scheduling changes and make sure your restaurant is fully compliant. Good faith” hours estimates for new hires. cities have put Predictive Scheduling laws into effect: Berkeley, California.
We don't have to tell you that the restaurant industry has a turnover problem. Restaurants are a transitional industry for many—but many of the reasons that workers quit are entirely preventable. 8 Reasons Why Restaurant Workers Quit — And How To Prevent It. 7shifts Tip Pooling and Distribution Software for Restaurants.
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