Restaurant365

SEPTEMBER 18, 2020

The hiring process in the restaurant industry is similar to hiring in other industries, but the restaurant industry experiences higher turnover than most other businesses. Consequently, the hiring objective is two-fold: hiring the right employees and retaining them. Referred employees have a lower turnover rate.

Hiring 97

Hiring Reference Recruiting Demo 97

Restaurant365

MARCH 15, 2022

Your hiring strategy must focus on hiring the right employees for your restaurant rather than just filling an open position. And a comprehensive approach to employee retention must be built into your hiring strategy. Consequently, it’s imperative that you hire with a retention mindset.

Hiring 78

Hiring Cash Management Insurance Communication 78

7 Shifts

SEPTEMBER 16, 2021

You won't be able to refer to your previous restaurant opening playbook and follow it to the letter. The benefits of this decision include relying on a proven business model, which will ease the opening and operating process, as you'll be able to refer to what worked (and what is working) at your original location.

Management 370

Management Management Document Hiring 370

7 Shifts

FEBRUARY 15, 2022

About a year and more than a dozen episodes later, we had the privilege to interview a wide range of folks with advice on everything from hiring staff , to creating content, to providing benefits, and increasing profits. We wanted to take a look back and highlight some of our favorite moments during our first season.

Social Media 448

Social Media Hiring Website Management Hospitality 448

Restaurant365

MARCH 12, 2021

Mr. Foust explained the hiring challenge that is nearly universal for restaurateurs. Previously, to hire for open positions, Sweet Lou’s would post job listings on Craigslist and Indeed. ” When it comes to the actual hiring process, certain system features of R365 HIRE are helping the team effectively track candidates.

Hiring 78

Hiring Demo Communication Back of House 78

7 Shifts

OCTOBER 22, 2021

Many restaurants are still working around hiring and staff retention struggles, meaning they may be unable to fully capitalize on the demand of the holidays. Hire Additional Staff in Time. You can reference average party size, takeout vs. on-premise orders, the popular menu items, and other key metrics to to forecast restaurant sales.

Seasonal Menu 370

Seasonal Menu Hiring Reference Mobile Ordering 370

7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. What documentation to give out and collect during onboarding. Onboarding overview Let new hires know what they can expect from the onboarding process.

FOH 307

FOH BOH Food Safety Customer Service 307

Culinary Cues

OCTOBER 24, 2020

Far too many times the menu takes a back seat to all other planning that will lead to serious miscalculations along the way. General Motors would never build and equip an auto plant, hire the entire staff, and create a marketing strategy until the car they intend to build is designed, prototyped, and presented to various focus groups first.

Menu 388

Menu Seasonal Menu Front of House Café 388

Restaurant Engine

FEBRUARY 24, 2021

Hiring good staff is integral to your overall customer dining experience. With more than two and a quarter million waitstaff in the United States, competition is fierce, and hiring just the right team members can be crucial to your restaurant’s success. This is why hiring correctly and for longevity is crucial for your restaurant.

Hiring 64

Hiring Website Management Customer Service Customer Experience 64

7 Shifts

JULY 16, 2021

In this guide, we'll go through everything you need to open a new coffee shop, from market research to buying coffee to hiring the best team. Staffing: Find, Hire, and Schedule. Take it one step further by diving into their lifestyle habits and spending patterns. Check out the Small Business Administration site for more details.

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License Hiring Equipment Point of Sale 459

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. Watch: 7shifts CEO Jordan Boesch at Toast Food for Thought as he discusses hiring and employee engagement.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Restaurant365

SEPTEMBER 16, 2021

Your individual hiring decisions define your company culture over the long term, impacting both the customer experience and employee retention. Short-term restaurant hiring challenges, like filling open roles because you’re understaffed, may seem like the most urgent day-to-day priority. Offer a competitive wage and benefits.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Modern Restaurant Management

OCTOBER 17, 2023

The good news is that in August, the employment-to-population ratio (the number of those 22 million people with jobs) reached a record of 37 percent as employers, perhaps out of force due to persistent frontline shortages, turn to alternative talent pools. “We need employees who show up on time and take their jobs seriously.”

Loyalty Program 117

Loyalty Program Hiring Customer Service Training 117

Embrace the Suck

JANUARY 20, 2021

The new hires stay for a few weeks but end up leaving, and the cycle of anxiety begins again. You’ve heard that there’s a war “for” talent out there—the truth is there’s a war “with” talent. We tend to take people for granted when we work with them day after day.

Recruiting 377

Recruiting Coaching Hiring Take-out 377

7 Shifts

OCTOBER 9, 2020

Here are six steps to take before opening any restaurant website builders. Restaurant website design: Taking a DIY approach vs. hiring a web development team Consider whether you want to build your restaurant's website or hire someone to do it for you. Do I have the budget to hire a web development team?

Design 397

Design Social Media Mobile Ordering Online Ordering 397

Culinary Cues

FEBRUARY 16, 2022

Desperation is never a good approach towards hiring. But desperation hiring is, more often than not, a terrible way to staff your kitchen. Your goal should never be to simply fill in a blank space on your schedule, but rather to find the right people to balance out your team. Yes, let’s start there.

Uniforms 369

Uniforms Hiring Consumer Goods Communication 369

Culinary Cues

JUNE 13, 2023

This job is killing me” could refer to the physical, mental, or emotional toll that a job inflicts on a person. I need a job” however becomes a sense of urgency that steps away from the negative and shouts out how important a job is to your survival. I got the job!”

Article 308

Article Social Media Blog Café 308

Open for Business

MARCH 1, 2023

It can turn your team into effective recruiters and trusted brand ambassadors that bring you talented hospitality pros whenever it’s time to hire. An employee referral program takes this simple, casual interaction and creates a system around it. It’s faster It can take a long time to fill an empty role at a restaurant.

Cash Management 78

Cash Management Recruiting Hiring Reference 78

7 Shifts

OCTOBER 31, 2022

Taking the time and energy to create one proves to others (and yourself) that you're serious about the venture. You'll have a document to reference during the planning or opening of your restaurant. Check out these successful restaurant ideas. Explain how your restaurant will stand out in a sea of competition.

Point of Sale 397

Point of Sale Back of House Document Download 397

Culinary Cues

SEPTEMBER 1, 2023

An owner for whom I worked years ago referred to it as the Total Dining Experience and I have held on to this concept ever since. Are you meticulous about changing the oil in your deep fryer, or filtering out the smell of carbon build up on burner grates and broiler grids?

Fine Dining 315

Fine Dining Dine-in Front of House Design 315

Culinary Cues

AUGUST 31, 2019

By “all in” I am referring to total commitment, building your life around the demands of the job, and most significantly to do so while being oblivious to the impact that this commitment has on other aspect of one’s life. It didn’t take long for Jake to realize how much more difficult it was going to be to carry the title of executive chef.

Reference 345

Reference Uniforms Social Media Take-out 345

7 Shifts

AUGUST 19, 2020

As you ramp up hiring again, there’ll be a huge influx of applications, so it’s essential you get your post-COVID recruitment right. This takes your attention away from your core management responsibilities—plus a continuous stream of new, untrained staff can lead to mistakes and poor guest service.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

7 Shifts

NOVEMBER 17, 2020

Managers can refer back to these forms to see who has grown the most to make promotions accordingly, or to see whose progress has stagnated if they have to make the difficult decision to let team members go. Employees can refer to evaluation forms to track their progress and set professional development goals. Are they a team player?

Point of Sale 370

Point of Sale Download Communication Reference 370

7 Shifts

JUNE 29, 2022

Put simply, franchise compliance refers to the actions that corporations, their franchisors, and their franchisees take in order to stay compliant with any applicable federal, state, and/or regional laws. Simply Google “Who Regulates Franchise Compliance In [Your State/City]” to learn who's best to reach out to regarding compliance.

Franchise 370

Franchise Franchising Restaurant Law Document 370

Restaurant365

MAY 10, 2022

Now, the speed at which you hire top restaurant talent can be the difference between landing those sought-after employees or losing them to the competition. Some operators might worry that hiring too quickly can lead to hasty decisions and choosing the wrong candidates but recruiting faster does not mean that you ignore your standards.

Recruiting 78

Recruiting Hiring Reference Email Marketing 78

EATER

JANUARY 31, 2024

Pan’s shop filled PacMall’s grid-like corridors with long lines of locals and out-of-towners, who made the pilgrimage from New York, Milwaukee, Detroit, and as far as Los Angeles. While I’ve tried to hire more people to help out, finding skilled labor is very difficult.” You take note of all these things.”

Social Media 126

Social Media Online Ordering Hiring Back of House 126

Sling

AUGUST 15, 2022

Why is this step between interviewing and hiring so important? Verification of employment vs. reference check Why conduct verification of employment? Verification of employment vs. reference check. It’s not uncommon to hear the terms “verification of employment” and “reference check” used to refer to the same activity.

Management 78

Management Management Reference Hiring 78

Culinary Cues

SEPTEMBER 20, 2020

How you play the game in the process of winning is critical, as is the sportsmanship that allows people to get past defeat with honor and grace while taking the time to positively recognize those who administered that defeat. The Japanese refer to this as Kaizen. Well-run organizations – in this case a kitchen, are built to win.

Fine Dining 409

Fine Dining Coaching Dine-in Café 409

Restaurant Engine

JANUARY 25, 2023

A website developer can help you take your website to the next level. Before hiring one, though, make sure and do your research. This is much like hiring staff. You are hiring a team to create your digital marketing hub. Check references and look at reviews. A pro knows the ins and outs of web design.

Website Management 111

Website Management Hiring Online Ordering Mobile Ordering 111

Open for Business

MARCH 23, 2023

Hiring the right people for restaurant marketing jobs can mean you’re getting more out of your marketing efforts. Types of restaurant marketing jobs How to hire and set goals for the role What does a restaurant marketing job entail? Quick links: What does a restaurant marketing job entail?

2023 78

2023 Marketing Social Media Email Marketing 78

7 Shifts

FEBRUARY 11, 2020

Legal and other matters referred to in this article are based on 7shifts' interpretation of laws existing at the time and should not be relied on in place of professional legal advice. Check out the list of laws you’ll need to follow and which fees you could face for violating them in our ebook, Restaurant Fair Workweek Law: An Overview.

Restaurant Law 312

Restaurant Law Employee Relations Download Article 312

7 Shifts

AUGUST 6, 2021

Restaurant forecasting isn't really a "nice to have" - it's a step all successful restaurateurs have to take. No customer wants to hear that you're out of their favorite dish. It's a disruptive experience for guests who need to take time to review the menu all over again and decide on a dish they might not enjoy as much.

Seasonal Menu 370

Seasonal Menu Point of Sale Inventory Food Supply 370

Culinary Cues

NOVEMBER 25, 2019

Typically, it starts off that way – old enough to work, they’re hiring, no experience required – it’s a job. That – “I wanna be a cook” individual takes a deep breath and makes the commitment to seek knowledge, to experience the lifestyle, to build the skills that are necessary to truly carry the title. – Jacques Pepin.

Fine Dining 389

Fine Dining Food Order Back of House Uniforms 389

7 Shifts

SEPTEMBER 2, 2021

On the subject of employment, the term “exempt” refers to whether or not a person qualifies for benefits such as overtime pay mandated by the Fair Labor Standards Act (FLSA). Employees have the right to take unpaid 30-minute meal breaks if working more than five hours. We'll get to that in the next section. Confirmation. California.

Restaurant Law 370

Restaurant Law Hiring Communication Demo 370

Focus POS

DECEMBER 8, 2021

During a “normal” year, restaurant owners and operators face issues such as cash flow and capital, inventory management, hiring and training and providing excellent customer service. Monitoring expiration dates gives restaurant owners the option to put ingredients about to expire on special instead of being thrown out.

Mobile Ordering 148

Mobile Ordering Point of Sale Cash Management Food Supply 148

Embrace the Suck

MARCH 22, 2019

You’re going to need to have an open mind and a commitment to taking action to see these ideas through. While others sit back and accept the labor market as being a challenge, innovative restaurants see this as a time to stand out. Actively recruiting talent must be a top priority when hiring in the coming year!

Recruiting 249

Recruiting Social Media Back of House Hiring 249

7 Shifts

NOVEMBER 16, 2021

There's a lot of confusion surrounding the process, structure, and laws regarding restaurant tip outs. For that to happen, it's necessary to understand the rules of tipping out, choose a structure that works for your staff, and communicate that structure to employees clearly. What is a Tip Out? Tip Out Methods.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195