Modern Restaurant Management

JUNE 22, 2022

Hiring teams are facing a specific challenge this summer–quickly hiring the top seasonal talent before someone else does. Below are four tips to add to your seasonal hiring toolkit. Using technology allows you to incorporate a preview into the interview process, saving time for both parties. ” Hire Faster.

Hiring 520

Hiring Travel 2022 Recruiting 520

Modern Restaurant Management

JULY 22, 2022

Right now, the restaurant industry has experienced rapid employee turnover and staffing shortages, which is impacting how recruiters are bringing on new talent for food service roles. Let’s take a look at some of these tools as part of a streamlined talent acquisition technology stack. Integrated Talent Acquisition Systems.

Technology 450

Technology Recruiting Email Marketing Hiring 450

Modern Restaurant Management

MAY 11, 2021

For example, IHOP is planning to hire 10,000 new workers in the coming months to prepare for, “…a restaurant renaissance on the horizon.” If restaurants want to stand out in the competition for talent, they must adapt their hourly hiring practices. The Problem with Hourly Hiring. Provide Mobile Access.

Hiring 493

Hiring Recruiting Sports Entertainment 493

Modern Restaurant Management

DECEMBER 30, 2022

For some, that has meant looking to supplement staffing gaps with technology and modifying or expanding the roles and responsibilities of current staff. Front-of-house staff can be hard to recruit, are less tenured, and have high turnover. Automating the Front of House. Redefining the Role of the Manager.

Technology 520

Technology Front of House 2023 Cash Management 520

Modern Restaurant Management

FEBRUARY 15, 2022

Technology innovations offer the potential to bridge the gap between the need to keep their business running and deliver quality products and experiences to their guests. More realistically, technology advancements can eliminate superfluous tasks and automate components of complex ones. Loyalty Technology to Drive Daypart Engagement.

Technology 563

Technology Loyalty Program Fast Casual Email Marketing 563

Modern Restaurant Management

OCTOBER 5, 2021

In the National Restaurant Association’s report, 75 percent of restaurant operators identified recruiting employees as their top challenge this summer, above all other difficulties experienced in the industry’s recovery. Industry-leading labor management technology can address this by placing consideration on employee preferences.

Technology 558

Technology Tip Distribution Front of House Back of House 558

Modern Restaurant Management

JUNE 6, 2025

Rather than just another hiring season, or a lull, labor-intensive industries such as restaurants face a permanent labor shortage. However, by spearheading innovative programs to retain some of the experienced workers retiring from the labor pool they can improve the training, recruitment, and retention of young workers.

Recruiting 251

Recruiting Front of House Back of House Training 251

Modern Restaurant Management

MAY 31, 2024

In today's bustling restaurant industry, where every detail matters, technology has become an indispensable tool – especially in hiring and staffing. Artificial Intelligence (AI) has transformed the recruitment process, offering a new level of efficiency and automation.

Hiring 309

Hiring Recruiting Innovation Technology 309

Modern Restaurant Management

NOVEMBER 16, 2022

And they are hiring staff they should not, assuming any warm body is better than no bodies. During this hiring frenzy, restaurants need to consider: Temporary sign-on or retention bonuses, and temporary pay raises, to better compete. These should be offered to new hires, but also to your existing workers. Bring them back.

Retail 558

Retail Hiring Recruiting Insurance 558

Modern Restaurant Management

FEBRUARY 9, 2021

As we continue to move past the fallout from the pandemic there will be a growing reliance on technology within every aspect of the operation and companies can be ready to take advantage, but they must start now or be left behind.

2021 600

2021 Hiring Technology Social Media 600

Modern Restaurant Management

MARCH 11, 2025

– Ilson Goncalves, Chef/Owner, Samba Montclair Two ways the pandemic changed the restaurant industry are around employees and technology. Technology continues to transform restaurant operations. Technology has become a solution in staffing as well. That's never going to change. They seek brands they believe in.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

APRIL 29, 2021

They will embrace technology to set par levels and pre-package necessary ingredients to assemble a meal quickly. Two-thirds of new hires signing up for DailyPay. Now more people are back to work and everyone is hiring. That’s why being creative and flexible has been a key mindset for hiring.”

Fast Casual 553

Fast Casual Hiring Online Ordering Front of House 553

Modern Restaurant Management

MAY 27, 2024

Summer is prime hiring time for restaurants. Modern Restaurant Management (MRM) magazine reached out to Jennifer Mathew, senior manager of talent acquisition and strategy on the role technology plays in hiring and retention. For staff retention, find technology solutions that allow restaurant managers to prioritize employees.

Recruiting 474

Recruiting Front of House Back of House Hiring 474

Modern Restaurant Management

OCTOBER 4, 2023

Hiring top talent can be a daunting task for any organization. However, for restaurants dealing with high-volume recruitment needs, the challenge is even greater. Tight timelines : First, hiring teams often encounter tight timelines when managing high-volume recruitment.

Recruiting 221

Recruiting Hiring Employee Relations Technology 221

7 Shifts

JULY 29, 2020

Restaurant recruiting during the COVID-19 pandemic can be advantageous for restaurants because so much restaurant talent is looking for work. Restaurants must be picky, however, to ensure that new hires are good fits for the long term and that they’ll work safely alongside existing staff. What PPE will you provide?

Recruiting 293

Recruiting Kitchen Safety Employee Relations Food Safety 293

Modern Restaurant Management

AUGUST 4, 2020

With restaurants opening back up, hiring managers will need to find applicants to quickly fill positions. Instead of not having enough talent, hiring managers will now need to sift through hundreds if not thousands of job applicants quickly and efficiently to get their businesses back up and running.

Hiring 508

Hiring Customer Experience Recruiting Management 508

Culinary Cues

FEBRUARY 5, 2025

Jobs are posted, a few apply, many of the applicants dont show for an interview and others after being hired never return after the first week (or sometimes the first day). The knee jerk reaction is to rely on technology to save us. This must be the answer right?

Fine Dining 243

Fine Dining Food Supply Customer Service Recruiting 243

Modern Restaurant Management

AUGUST 10, 2021

The food and beverage industry is on a hiring frenzy. A recent study by The Bureau of Labor Statistics revealed that, despite regular hiring since this spring, the food and beverage industry still remains 1.5 In order to meet this massive shortfall, restaurants have had to up the ante on their recruitment drives.

Ordering 592

Ordering Recruiting Food Order Employee Relations 592

Modern Restaurant Management

AUGUST 15, 2024

Invest in Technology The simplest way to reduce labor needs in any business is to use technology to streamline and automate processes. These expenses include money spent on recruiting, hiring, and training new staff, and lost productivity. percent compared to other industries’ rate of 4.9

Loyalty Program 448

Loyalty Program Hiring Point of Sale Recruiting 448

Modern Restaurant Management

NOVEMBER 9, 2021

To recruit new talent and alleviate strains on current staff, restaurant managers are looking for new ways to streamline their operations and enhance the employee experience. A mobile employee experience has now become table stakes in seamlessly recruiting, onboarding, training and managing staff. Embracing Digital Transformation.

Cash Management 531

Cash Management Employee Relations Recruiting Healthcare 531

Modern Restaurant Management

NOVEMBER 24, 2020

With slow seasons also comes the need to navigate seasonal layoffs and the task of hiring all the best people back the next season. Use this time to invest in training, develop relationships with potential clients and referral sources, explore possible acquisitions or new markets, and upgrade outdated technology. Hire the Right People.

Cash Management 576

Cash Management Social Media Seasonal Menu Food Truck 576

7 Shifts

NOVEMBER 25, 2024

Staff productivity plays the largest role in restaurant revenue, which is why it’s so important to invest in your recruiting and hiring strategies, finding like-minded individuals to move your restaurant forward while minimizing time waste.

Mobile Ordering 221

Mobile Ordering Back of House Customer Service Online Ordering 221

Modern Restaurant Management

MARCH 1, 2022

A recent survey of restaurant operators by the University of South Florida School of Hospitality found that hiring and turnover was their number one challenge. But there are tangible ways to mitigate these hiring and retention challenges, and they all start with putting the restaurant’s team first and foremost.

Front of House 576

Front of House Loyalty Program Back of House Training 576

Modern Restaurant Management

JANUARY 11, 2021

Identity verification leverages innovative mobile phone and backend technologies to guide candidates through a quick and easy verification process that typically takes just a few minutes to complete. These services help vet candidates and provide greater insight into their identities, histories, and qualifications.

Restaurant Law 510

Restaurant Law Recruiting Customer Experience Dine-in 510

Modern Restaurant Management

SEPTEMBER 25, 2024

To learn what operators can do to recruit and retain, Modern Restaurant Management (MRM) magazine reached out to Opal Wagnac, SVP of Market & Product Strategy at isolved, who works with QSR HR practitioners. On the other hand, maintaining robust recruitment and training are also key challenges as HR tries to combat employee churn.

Recruiting 354

Recruiting Hiring Customer Experience Consumer Goods 354

Modern Restaurant Management

DECEMBER 16, 2021

Tackle the Labor Shortage with Hiring Incentives. While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge. Rely on Technology to Increase Operational Efficiency. Here are some trends NCR is watching as move into 2022.

2022 473

2022 Hospitality Loyalty Program Point of Sale 473

Modern Restaurant Management

MAY 31, 2022

Restaurant owners or managers would rather spend time on other meaningful tasks, such as recruiting and hiring, training chefs, or updating daily specials on the menu. However, new technologies have made restaurant reporting much easier. There's no denying that manual restaurant reporting can be time-consuming.

Point of Sale 491

Point of Sale Download POS Customer Experience 491

Modern Restaurant Management

NOVEMBER 6, 2023

However, the typical increase in consumers wanting to dine out during the holiday season – not to mention the continued demand for take-away and delivery services – could disrupt this balance, even as businesses attempt to bolster their staff with seasonal hires. 2: Employee Satisfaction Is Paramount Hiring employees is one thing.

Management 504

Management Management Hiring Customer Experience 504

Culinary Cues

MARCH 16, 2025

With the help of the federal government (without their help I cant imagine any business surviving let alone the average citizen), restaurants began to experiment with delivery, remote pick-up, using technology to minimize employee interaction, and later ghost kitchens that saved the day for some, but changed our industry entirely.

Food Supply 232

Food Supply Customer Service Delivery Recruiting 232

Modern Restaurant Management

JUNE 21, 2021

Yet, nine in ten operators predict issues with recruitment at a time which is essential for our industry's recovery. With technology those orders could be processed in seconds. Mobile order and pay can easily slot into your team, and depending on the current set-up, the technology can be in place within just one day.

Mobile Ordering 466

Mobile Ordering Ordering Front of House Guest Recovery 466

The Rail

APRIL 14, 2025

Whether for operations expansion, equipment upgrades, staff recruiting, or more marketing activity, growth calls for resources. Service-based companies, like restaurants, often flourish by growing their workforce or modernizing technology. Restaurants that use automation solutions save money on labor and minimize human error.

Small Business 130

Small Business Cash Management Social Media Consumer Goods 130

Modern Restaurant Management

FEBRUARY 28, 2023

According to the National Restaurant Association’s 2022 State of the Restaurant Industry Report , 50 percent of operators for both full-service and quick-service restaurants said that recruiting and retaining employees was their top challenge. With the right technology tools in place, their expectations can be met.

Management 493

Management Management Food Safety Communication 493

Modern Restaurant Management

DECEMBER 14, 2021

Knowing this will continue into 2022, we are continuing to focus on implementing technology that will help on-site team members streamline and efficiently perform their work to the best of their ability. A drop in employee retention & difficulty in hiring. Steve Fredette, Co-Founder and President at Toast.

2022 474

2022 Food Supply Mobile Ordering Customer Experience 474

Modern Restaurant Management

DECEMBER 6, 2022

And with Gen-Zers set to hold up to 36 percent of the workforce by the end of this year, employers will need to take note of their demands to recruit and retain this generation. With another 60 million or so candidates for EWA in the United States alone, we’re early in the market's growth.

Recruiting 449

Recruiting 2022 2018 Hiring 449

7 Shifts

MAY 31, 2021

For successful implementation of these processes, restaurants often rely on tools for accountability and optimization, including technology, templates, systems, and planners. Recruiting, hiring, onboarding, scheduling, engaging, paying, and losing employees all surface up into restaurant HR management. Scheduling.

Operations 363

Operations Inventory Hiring Customer Service 363

Modern Restaurant Management

JULY 6, 2021

With dining restrictions lifting and restaurants’ busy season upon us, employers are ramping up hiring in order to meet the demand of the summer. Adding a technology solution to handle scheduling and team communication benefits both employers and employees. According to the U.S. Use Scheduling Software.

Restaurant Law 450

Restaurant Law Small Business Mobile Ordering Recruiting 450

ChowNow

MARCH 14, 2025

Effective labor management means hiring the right people, providing thorough training , creating efficient schedules, and building a culture that keeps employees engaged. Constantly recruiting and training new employees is both costly and disruptive. Regularly audit expenses and negotiate with vendors to keep costs in check.

Operations 195

Operations Management Management Front of House 195