7 Shifts

NOVEMBER 14, 2024

From onboarding new hires to upskilling existing staff, a comprehensive training program can improve customer service, boost efficiency, and foster a positive work culture. 7shifts has developed its own hiring and training course for restaurants to help you with the entire recruitment and onboarding process.

Training 195

Training Kitchen Safety Food Safety Customer Service 195

Modern Restaurant Management

FEBRUARY 17, 2025

"These tariffs could deeply affect the food service and hospitality industries on both sides of the border," Alex Thalassinos, President of Silverware POS, one of the first tech providers dedicated to Canada’s hospitality industry, told Modern Restaurant Management (MRM) magazine. AI is also boosting staff productivity.

Loyalty Program 221

Loyalty Program Mobile Ordering Customer Experience Customer Service 221

Goliath Consulting

DECEMBER 12, 2024

Keep your POS systems encrypted and updated, install robust firewalls and anti-malware software, and regularly patch vulnerabilities. Hiring professional security personnel for peak hours can deter theft and disruptive behavior. For special events, consider hiring temporary staff trained in crowd management.

Bar 195

Bar Cash Management Seasonal Menu Restaurant Law 195

EATER

APRIL 30, 2025

Organize all your orders dine-in, online, and third-party and fulfill them in a flash, right from your POS. On delivery When it was a pop-up, I did my own routing; I hired my own drivers. This send is the first of a four-part series on restaurant growth, presented by Square. Subscribe now for more stories like this.

Serving 265

Serving 2025 Fine Dining Employee Relations 265

Modern Restaurant Management

AUGUST 26, 2024

This scenario also implies hiring couriers and handling logistics. This platform could integrate with the restaurant's existing POS system. Seamless POS Integration : Ensure easy integration with the restaurant's POS system. Hiring delivery drivers as employees gives the restaurant more ability to train them.

Delivery 448

Delivery Online Ordering Mobile Ordering Customer Service 448

Modern Restaurant Management

MAY 5, 2025

From there, you’re forced to vet and hire more employees on a revolving-door basis, and according to CareerBuilder, “introducing the new cost of hiring someone to replace the employee who left.” Additionally, many POS or reservation systems can help collect guest data.

Operations 251

Operations Front of House Back of House 2025 251

Modern Restaurant Management

MAY 31, 2022

Restaurant owners or managers would rather spend time on other meaningful tasks, such as recruiting and hiring, training chefs, or updating daily specials on the menu. For example, basic point of sale (POS) systems or integrated restaurant management systems are useful digital tools that enable data reporting.

Point of Sale 491

Point of Sale Download POS Customer Experience 491

Modern Restaurant Management

APRIL 2, 2021

Evaluate Your Hiring Strategy. Hiring new employees is challenging at this time, due to a number of factors. While current circumstances make employee retention difficult, now is a perfect time to reevaluate your hiring strategy. This same notion applies to those seeking new job opportunities.

Loyalty Program 521

Loyalty Program Small Business Hiring Customer Service 521

ChowNow

FEBRUARY 28, 2025

New hires need to be onboarded on multiple systems, and experienced staff members must continuously switch between apps, which affects productivity and increases stress levels. Here are the key features to look for when evaluating your options: Easily integrates with your existing POS system. Greater numbers of happy customers.

Delivery 195

Delivery Online Ordering Customer Service POS 195

Modern Restaurant Management

MAY 1, 2023

For example, POS systems have proven to be particularly vulnerable. 75 percent of all data breaches that impacted restaurants originated from a compromised POS system. With cyber liability insurance, the costs of hiring attorneys and other legal expenses can be covered.

Insurance 508

Insurance Employee Relations Email Marketing Customer Experience 508

Modern Restaurant Management

MARCH 29, 2021

Number Four : Audit sales every half-hour in your POS system. If you don't have a POS system, go get one. But POS systems have a half-hour or hour-by-hour sales report. They don’t want to or need to hire new employees for a week-long event. If you don’t pay attention, your employees will take advantage.

Audits 520

Audits POS Sports Training 520

Modern Restaurant Management

MAY 27, 2024

Summer is prime hiring time for restaurants. Modern Restaurant Management (MRM) magazine reached out to Jennifer Mathew, senior manager of talent acquisition and strategy on the role technology plays in hiring and retention. What can restaurant operators do to attract and retain talent for the busy season ahead?

Recruiting 474

Recruiting Front of House Back of House Hiring 474

Harbor Touch

MARCH 18, 2025

With a POS system like SkyTab and solid accounting software, you can track it all without losing your mind. A restaurant POS system like SkyTab, though, has no upfront cost, just $29 per month. For his SkyTab POS, he deducts the $29 monthly fee as an ongoing expense. Example: A diner I know hired two vets, claimed $4,800.

Point of Sale 138

Point of Sale POS Restaurant Law Equipment 138

Modern Restaurant Management

SEPTEMBER 24, 2021

A quick analysis of the costs associated with hiring new drivers to handle the surge of third-party orders will allow you to know whether this is a good idea or not. Direct All Orders to Your POS. Having all third-party orders automatically funneled into your POS will prevent these challenges and trim your labor hours.

Delivery 537

Delivery Insurance Online Ordering Customer Service 537

ChowNow

MARCH 21, 2025

These orders can be directly sent to your POS or kitchen printer, depending on your setup. Instead of staff bouncing between screens and manually transferring orders into the POS, everything is streamlined, reducing confusion and improving order accuracy. Order accuracy also improves.

Delivery 195

Delivery Operations Food Online Ordering 195

Modern Restaurant Management

MARCH 11, 2025

At Ansa, we’re at the forefront of this dramatic shift to contactless payments, providing restaurants with a leading white-labeled digital wallet solution to simplify POS-agnostic contactless payments and meet the next generation of guests where they are.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

ChowNow

MARCH 14, 2025

Effective labor management means hiring the right people, providing thorough training , creating efficient schedules, and building a culture that keeps employees engaged. How to Solve It : Hire with retention in mindlook for candidates who fit your restaurants culture, not just the job description.

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

MAY 13, 2020

Recent data breaches in the restaurant industry targeted customer data through POS systems. Just as owners and HR personnel put new hires through a background check, vendors and technology partners need to be put through similar evaluations. Malware is often present on systems for months before IT divisions and owners are aware.

Website Management 530

Website Management Guest Recovery Customer Service POS 530

ChowNow

FEBRUARY 19, 2025

The reality is that restaurant teams are busy, and learning a new POS system, delivery app, or inventory tool can feel like one more thing to juggle. Let new hires learn by shadowing a staff veteran. The biggest obstacle? Training your team quickly and effectively without slowing down operations. If its rushed, mistakes happen.

Training 195

Training Online Ordering Customer Service Reference 195

Harbor Touch

MARCH 18, 2025

From smarter hiring to prepping for busy seasons, were sharing strategies that work across small bistros and bustling chains alike. Hire the Right People and Train Them Well Finding top talent is like casting a winning team. Dont rush new hires into action. Use a notebook or a POS like SkyTab to track it.

Management 148

Management Management Seasonal Menu Cash Management 148

EATER

MAY 28, 2025

Organize all your orders dine-in, online, and third-party and fulfill them in a flash, right from your POS. It makes hiring easier, first of all, and you can lean into the staff that you have and really work on those relationships. This send is the second of a four-part series on restaurant growth, presented by Square.

Seating 225

Seating Back of House 2025 Presentation 225

Lavu

JUNE 26, 2025

Even if you hire a professional to handle all the financial aspects of your business, you need to understand what is involved. For you to successfully manage accounting in your restaurant, you may consider hiring a restaurant accountant or investing in restaurant accounting software. So, what is restaurant accounting? Your accountant.

2025 113

2025 Cash Management Point of Sale POS 113

7 Shifts

JULY 16, 2021

In this guide, we'll go through everything you need to open a new coffee shop, from market research to buying coffee to hiring the best team. Staffing: Find, Hire, and Schedule. YOu can do this yourself with software like SmartDraw , or hire a restaurant architect to help you devise it. Staffing: Find, Hire, and Schedule.

License 459

License Hiring Equipment Small Business 459

Modern Restaurant Management

JUNE 20, 2022

million open jobs, with organizations challenged to hire amidst unprecedented competition for talent. Dealing with a faulty POS, a glitchy computer, or a slow ordering kiosk can be exasperating. Amongst those who left their workplace, one-fourth of those were in the hospitality industry. As of early 2022, there were still 11.5

Small Business 546

Small Business Social Media Hiring Leadership 546

ChowNow

FEBRUARY 28, 2025

The best systems integrate with POS systems, kitchen display systems (KDS), and payment processors to reduce manual work and errors. Why it matters: Sync with POS systems : Orders flow directly into the restaurants point-of-sale system, reducing manual entry and mistakes. Can a direct online ordering system integrate with my POS?

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

7 Shifts

SEPTEMBER 16, 2021

If you're managing multiple locations of the same concept, you'll benefit from having a universal approach to hiring, training, suppliers, technology, and the overall guest experience. Making the right restaurant hire is more important than ever. This requires shared hiring, training, and supplier management.

Management 370

Management Management Document Hiring 370

Modern Restaurant Management

JUNE 13, 2023

As the manager on duty prioritizes each crisis and puts out literal fires in the kitchen while trying to get the POS company on the phone, a chipper newcomer clad in all black strolls in through the back alley to drop a bomb: “I think I’m training with you today?” ” If you know, you know.

Training 450

Training Seasonal Menu Hiring Customer Experience 450

Modern Restaurant Management

SEPTEMBER 14, 2022

Control Costs : With automated table reservations to take orders on mobile devices, AI in restaurants can help the owners save money on hiring more staff. Inventory Management: Integrating inventory with your point of sale (POS) systems is an essential AI capability that every restaurant needs. Role of AI in Back of House.

Front of House 528

Front of House Mobile Ordering Loyalty Program Back of House 528

Modern Restaurant Management

NOVEMBER 1, 2021

Portillo's, the fast casual chain known for its hot dogs, increased hourly rates in a handful of markets and extended $250 hiring bonuses. When evaluating potential platforms, here are three important things to consider: Does it integrate into my existing POS system?

Front of House 520

Front of House Fast Casual Dine-in POS 520

Goliath Consulting

SEPTEMBER 6, 2022

This is evidently why more iPad restaurant POS systems and AI-inspired technology are being utilized in many restaurants. The post Tips on Hiring and Retaining Young Employees appeared first on. As previously mentioned, the best way to keep the younger employees engaged is to understand them better.

Hiring 195

Hiring Communication Training Email Marketing 195

7 Shifts

OCTOBER 23, 2020

Here are a few things to consider: The pros and cons of the DIY approach to restaurant website design Pros: Making your own website for your restaurant is much more affordable than hiring professional help. Hiring a website designer or developer usually starts at $1k to customize a template or $10k to build a completely custom website.

Website Management 370

Website Management Online Ordering Hiring SEO 370

Lavu

APRIL 25, 2025

Setting up a POS system for a restaurant in 2025 isnt just about installing machinesits about finding the right tools to help your business run smoothly. The right POS setup can make it easier to take orders, manage staff, track sales, and keep customers happy. Why It Matters : Modern POS systems are more than payment tools.

POS 78

POS 2025 Loyalty Program Cash Management 78

7 Shifts

JULY 22, 2022

Make sure you have enough staff to cover the busy summer season with 7shifts’s Hiring Tool. Once you find your ideal candidate, their information is automatically filled into 7shifts so you can get your new hires on the schedule instantly, without the extra work. It costs an average of $5,864 to hire a new team member.

Tip Distribution 391

Tip Distribution Certification Document Outdoor 391

The Rail

JUNE 11, 2025

Include key milestones like finalizing the lease, completing renovations, hiring staff, ordering equipment, and doing test runs of your menu. Hire and Train the Right Team Staff can make or break your new restaurant. The right team brings your vision to life, while the wrong hires can lead to poor reviews and high turnover.

Management 147

Management Management Equipment Hiring 147

Modern Restaurant Management

JUNE 21, 2021

A mobile order and pay solution with high quality back-office software and POS integration will manage this all digitally, making for a smoother end of service. After a long shift, there’s often a gut sinking feeling that, along with setting up for the next day, there are all the receipts to process and stock takes to file.

Mobile Ordering 466

Mobile Ordering Ordering Front of House Guest Recovery 466

7 Shifts

MARCH 28, 2023

Hiring is at its most competitive, and workers are more selective about where they choose to work. Take bartaco for example, where the path for career growth is laid out in the hiring process —and dishwashers can make $47,000 a year. There are fewer hospitality workers than there were in 2019.

Hiring 370

Hiring Hospitality Management Management 370

7 Shifts

MAY 31, 2021

What about when the server enters the wrong order in the POS and doesn't realize it until they get to the table? If so, the server takes it and sends it to the kitchen ASAP by entering it into the POS. Recruiting, hiring, onboarding, scheduling, engaging, paying, and losing employees all surface up into restaurant HR management.

Operations 363

Operations Inventory Hiring Customer Service 363