Guest Recovery, Magazine and Operations

The Importance of Flexibility in Restaurant Hiring

Modern Restaurant Management

JUNE 15, 2020

Modern Restaurant Management (MRM) magazine asked Mark Heymann, a labor expert and CEO of UniFocus, for his insights on navigating post-pandemic restaurant recovery through effective hiring and training. In what ways is training a key factor in restaurant recovery?

Hiring

Hiring Guest Recovery Back of House Food Safety

My State Is Opening. What Supply Chain Considerations Should I Keep in Mind Moving Forward?

Modern Restaurant Management

MAY 6, 2020

Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. A : As states and counties look to reopen across the US, one area restaurant operators are looking toward is their supply chain. No Hot Shot (recovery) Deliveries.

Supplies

Supplies Guest Recovery Food Supply Communication

Digital Dining and ‘Restaurant Recovery’ Show

Modern Restaurant Management

JUNE 24, 2020

Key projects in the next six months will address topics including post-crisis recovery and resilience, urban mobility, closing equality opportunity gaps and insights into the gig economy. 'Travel Travel Safe features are available in all 49 markets where Tripadvisor operates. ” 'Restaurant Recovery' Docuseries.

Guest Recovery

Guest Recovery Mobile Ordering Kitchen Safety Food Safety

PPP Part Two and More News Restaurants Need to Know Now

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. " Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp.

Mobile Ordering

Mobile Ordering Webinar Loyalty Program Online Ordering

PPP Part Two and More Restaurants Need to Know Now

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. " Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp.

Webinar

Webinar Loyalty Program Online Ordering Social Media

Tyga Bites and Sushi with an Attitude

Modern Restaurant Management

AUGUST 5, 2020

Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. We are very pleased to welcome them to our TouchBistro family.”

Food Safety

Food Safety Mobile Ordering Online Ordering Kitchen Safety

MRM Research Roundup: End-of-April 2020-COVID-19 Effects Edition

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. “The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes.

2020

2020 Food Safety Fast Casual Guest Recovery

MRM People & Places: Cassoulet War, Zagat Stories and AQUAlounge

Modern Restaurant Management

FEBRUARY 28, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Guests may enjoy a variety of seating arrangements, two bars, as well as private cabanas and daybeds offering bottle service and other five-star experiences.

Coaching

Coaching Point of Sale Customer Experience Retail

MRM Franchise Feed: TCBY at 40 and, Mr. Potato Spread to Franchise

Modern Restaurant Management

JUNE 17, 2021

Features of the new restaurant design were determined following a thorough brand study on drive-thru operations and Guest habits, and include a double drive-thru lane, parking stalls for curbside pickup, a walk-up window, and patio seating. ” Franchise opportunities remain in areas across the U.S.,

Franchise

Franchise Franchising Food Truck Loyalty Program

Responding to COVID-19’s Impact on the Restaurant Supply Chain

Goliath Consulting

JUNE 15, 2020

Nationwide outbreaks have forced manufacturers to shut down their plants, leading to disruptions in operations downstream in the supply chain (1). Here are the top three actionable steps we think will help operators overcome the supply chain crisis. So the question is: how do you respond? Multiple Sourcing and Backup.

Supplies

Supplies Food Supply Sourcing Guest Recovery

The 5 Biggest Restaurant Food Trends to Watch in 2021

Goliath Consulting

DECEMBER 6, 2020

With the industry’s recovery expected to be sluggish, some even estimating that the full recovery could take years (1), there’s little doubt that this trend of off-premise dining will continue to grow in 2021. And it seems that most operators agree. Mobile Apps and Data. Many thought they would lose customers.

2021

2021 Mobile Ordering Food Food Safety

MRM Research Roundup: Mid-May 2020 Restaurants Reopen Edition

Modern Restaurant Management

MAY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the surge in online ordering, early returns on restaurant recovery and what customers want and expect from restaurants. Restaurant Recovery Stats. Companies are focusing on ways to guarantee the safety of their employees and guests.

2020

2020 Guest Recovery Online Ordering Point of Sale

MRM Research Roundup: Mid-Year 2020 Edition

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Hotel guests said they feel “extremely safe” knowing a hotel room is cleaned with hospital-grade disinfectants compared to leading consumer brands1.

2020

2020 Travel Food Safety Consumer Goods

MRM Research Roundup: End-of-May 2020 Edition

Modern Restaurant Management

JUNE 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features foot traffic trends, the rise of the cautious consumer and the takeout shakeout. However, growth in average spending per guest remains negative for full-service restaurants. Many guests complained of long wait times for curbside pickup orders.

2020

2020 Food Safety Online Ordering Point of Sale

MRM Research Roundup: Mid-August 2020 Edition

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Since the week ending June 28 the industry’s recovery remains stagnant. COVID-19 Consumer Dining Trends. See details here.

2020

2020 Mobile Ordering Loyalty Program Food Safety

MRM Franchise Feed: Tropical in Colorado and The Halal Guys New App

Modern Restaurant Management

DECEMBER 12, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. “In addition to our growth and brand milestones so far this year, we have more in the pipeline in new and existing markets to increase the experience for both guests and franchisees.

Franchise

Franchise Franchising Loyalty Program Book

MRM Research Roundup: Labor Struggles, Holiday Habits, and Food Truck Trends

Modern Restaurant Management

SEPTEMBER 27, 2024

Another Expert Market report sponsored by Toast, revealed that over half (56 percent) of US F&B business owners say managing operational costs and maintaining profitability is their main challenge. Managing operational costs and profitability (56 percent) 2. Most common challenges for US F&B business owners: 1. percent in 2018.

Food Truck

Food Truck Fast Casual Food 2024

LIVE FROM FOOD ON DEMAND IN LAS VEGAS

Foodable

NOVEMBER 17, 2021

Schatzberg and Frischling chat with Michael Beacham, president of Reef , Zach Oates, chief executive officer at Ovation , Tom Kaiser , senior editor at Franchise Times Magazine, and Trish Giordano, chief sales and marketing officer at Earl Enterprises. He says that now he is seeing local chefs and regional brands trying to expand.

Guest Recovery

Guest Recovery Food Franchise Franchising

85+ Restaurant Industry Statistics That Every F&B Operator & Manager Needs to Know in 2023

Apicbase

JANUARY 13, 2023

However, we’re seeing some major shifts around menu creation, procurement, and dining habits of guests. It highlights those shifts so that you can prepare your operation for success without being blindsided by pitfalls and emerging trends. Having an easily scannable menu online will be table stakes for most operations in 2023.

2023

2023 Operations Management Management

MRM Franchise Feed: Modular Chicken and 2020 Year-End Results

Modern Restaurant Management

JANUARY 22, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. “We’re partnering with top-tier franchise operators who recognize our momentum and are eager to be a part of our story. Modular Chicken.

Franchise

Franchise Franchising 2020 2021

MRM Research Roundup: End-of-August 2020 Edition

Modern Restaurant Management

SEPTEMBER 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a Restaurant Reckoning, what customers expect from delivery and a wine awakening. Nearly one in three (29 percent) want restaurants to enforce all guests wear face masks when moving around the venue or between courses. Diner Dynamics.

2020

2020 Food Safety Hotels Dine-in

EZ PPP Forgiveness App and Yelp’s New COVID Help

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. Through a QR code, guests can easily scan the code and join the waitlist through Yelp. Pre-COVID, companies provided food to employees and guests for meetings, events, or as a perk.

Food Safety

Food Safety Customer Experience Website Management Employee Relations

F&B Trends for 2021

Modern Restaurant Management

DECEMBER 31, 2020

Modern Restaurant Management (MRM) magazine asked restaurant and food and beverage industry experts for their insights on what trends will be on the radar for restaurant owner and operators in 2021. East Palo Alto, CA) offers Fitness guest rooms with integrated smart Tonal all-in-one fitness system with personal trainer. ?

2021

2021 Hotels Airlines Guest Recovery

MRM People & Places: Game On at Walk-On’s and Gingerbread Houses for Humanity

Modern Restaurant Management

FEBRUARY 14, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Student volunteers support in a variety of hands-on roles that range from assisting chefs with the preparation of their dishes, to facilitating guest registration.

Back of House

Back of House Hotels Events Design

MRM Research Roundup: End-of-July 2020 Edition

Modern Restaurant Management

AUGUST 3, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the state of flavor, COVID-19 restaurant operations, public acceptance of delivery charges, the best of the best and the most allergy-friendly restaurant chains. Restaurant Operations During COVID-19. ” The pace of recovery for Yum!

2020

2020 Franchise Franchising Food Order

Five Ways AI Cameras Will Help Your restaurant in 2021

Goliath Consulting

DECEMBER 12, 2020

In our last restaurant technology blog, we discussed COVID-19 pandemic’s impact on the growth and development of AI voice technology and how it was quickly modernizing the drive-thru operations as we know it (1). AI tech now enables cameras to perform designated tasks, recognize faces, and alert managers when issues arise in operations (2).

2021

2021 Kitchen Safety Food Safety Loyalty Program

Defining a Post-COVID19 Consumer: What Your Guests Will Look for When They Walk Through Your Doors

Goliath Consulting

JUNE 3, 2020

But much has changed since you’ve last had dine-in guests; consumer spending behavior and eating habits have been reset. Other than your most loyal customers, there is no guarantee that your old guests will return to dine with you while social distancing and other public health recommendations remain in effect. Trust, a Human Element.

Guest Recovery

Guest Recovery Social Media Food Safety Consumer Goods

MRM Research Roundup: Mid-June 2020 Edition

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. On the Road to Recovery. New Zealand was the first to record a strong trend towards recovery, in correlation to its success in containing the spread of the virus to date.

2020

2020 Guest Recovery Kitchen Safety Online Ordering

White Castle Flips for Flippy and Burma Bites

Modern Restaurant Management

OCTOBER 29, 2020

” Ordermark also operates Nextbite where, qualifying restaurants can offer popular delivery-only brands, including HotBox by Wiz, a partnership with Wiz Khalifa, out of their existing restaurant space. . “We believe technology like Flippy ROAR can improve customer service and kitchen operation. Chowly Teams with Grubhub.

Online Ordering

Online Ordering Customer Service Food Order Customer Experience

MRM Research Roundup: Mid-February 2020-Valentine’s Day Edition

Modern Restaurant Management

FEBRUARY 14, 2020

Welcome to the "Love" edition of Modern Restaurant Management (MRM) magazine's Research Roundup, which offers Valentine and dating trends, the State of Local Restaurants and the Brand Bowl Report. OTC Medicine: Morning Recovery Hangover Drink, Tums Antacid Extra Strength Fruit Chewable Tablets. State of Local Restaurants.

2020

2020 Waste Food Order Point of Sale

MRM Research Roundup: To-Go Trends, State of the Plate, and Black Market Reservations

Modern Restaurant Management

APRIL 29, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features trends in off-premise, coffee wars, the AI lifeline, the return of lunch, and how teens spend their dollars. Many see these options not just as operational updates, but as strategic growth opportunities in a changing market.

Reservations

Reservations 2025 Marketing Loyalty Program

MRM Research Roundup: Delivery Fraud, the Playground Effect, and Top 100 Places to Eat

Modern Restaurant Management

MARCH 4, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Yelp's Top Places to Eat in the U.S., Key Findings: Economic Pressures Are Rising: 93 percent of operators are concerned about the impact of rising interest rates on their business, while nearly one in three worry about financial stability in 2025.

2025

2025 Delivery 2024 Point of Sale

MRM Research Roundup: Mid-October-2019 Edition

Modern Restaurant Management

OCTOBER 15, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dismal restaurant sales traffic, best foodie cities , top breakfast foods in America, food fraud and why Brits love chicken shops. percent, the worst result in the last two years and the only time guest counts declined by more than 3.0

2019

2019 Point of Sale Small Business Consumer Goods

Restaurateur Connection

The Importance of Flexibility in Restaurant Hiring

My State Is Opening. What Supply Chain Considerations Should I Keep in Mind Moving Forward?

Trending Sources

Digital Dining and ‘Restaurant Recovery’ Show

PPP Part Two and More News Restaurants Need to Know Now

PPP Part Two and More Restaurants Need to Know Now

Tyga Bites and Sushi with an Attitude

MRM Research Roundup: End-of-April 2020-COVID-19 Effects Edition

MRM People & Places: Cassoulet War, Zagat Stories and AQUAlounge

MRM Franchise Feed: TCBY at 40 and, Mr. Potato Spread to Franchise

Responding to COVID-19’s Impact on the Restaurant Supply Chain

The 5 Biggest Restaurant Food Trends to Watch in 2021

MRM Research Roundup: Mid-May 2020 Restaurants Reopen Edition

MRM Research Roundup: Mid-Year 2020 Edition

MRM Research Roundup: End-of-May 2020 Edition

MRM Research Roundup: Mid-August 2020 Edition

MRM Franchise Feed: Tropical in Colorado and The Halal Guys New App

MRM Research Roundup: Labor Struggles, Holiday Habits, and Food Truck Trends

LIVE FROM FOOD ON DEMAND IN LAS VEGAS

85+ Restaurant Industry Statistics That Every F&B Operator & Manager Needs to Know in 2023

MRM Franchise Feed: Modular Chicken and 2020 Year-End Results

MRM Research Roundup: End-of-August 2020 Edition

EZ PPP Forgiveness App and Yelp’s New COVID Help

F&B Trends for 2021

MRM People & Places: Game On at Walk-On’s and Gingerbread Houses for Humanity

MRM Research Roundup: End-of-July 2020 Edition

Five Ways AI Cameras Will Help Your restaurant in 2021

Defining a Post-COVID19 Consumer: What Your Guests Will Look for When They Walk Through Your Doors

MRM Research Roundup: Mid-June 2020 Edition

White Castle Flips for Flippy and Burma Bites

MRM Research Roundup: Mid-February 2020-Valentine’s Day Edition

MRM Research Roundup: To-Go Trends, State of the Plate, and Black Market Reservations

MRM Research Roundup: Delivery Fraud, the Playground Effect, and Top 100 Places to Eat

MRM Research Roundup: Mid-October-2019 Edition

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