Modern Restaurant Management

MARCH 28, 2023

Small-medium sized business owners may not fully grasp how important technology is due to a lack of knowledge and experience. Digital transformation, while perhaps initially difficult for restaurant owners, specifically small to medium-sized businesses, is the only way to get ahead and survive. At least not entirely.

Front of House 151

Front of House Back of House Small Business Technology 151

7 Shifts

FEBRUARY 8, 2024

The app is useful for both your front- and back-of-house staff, allowing them to check upcoming shifts, submit availability, request shift trades, and more. The app is useful for both your front- and back-of-house staff, allowing them to check upcoming shifts, submit availability, request shift trades, and more.

Operations 367

Operations Management Management Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

The app is useful for both your front- and back-of-house staff, allowing them to check upcoming shifts, submit availability, request shift trades, and more. The app is useful for both your front- and back-of-house staff, allowing them to check upcoming shifts, submit availability, request shift trades, and more.

Operations 353

Operations Management Management Mobile Ordering 353

Restaurant365

APRIL 26, 2022

Hiring restaurant employees and retaining them is no longer just an issue for the HR team. As the staffing shortage continues to negatively impact profitability, you as a CFO must play a critical role in your restaurant group’s hiring and retention strategy. Addressing the hiring crunch. The high cost of employee turnover.

Hiring 78

Hiring Employee Relations Front of House Back of House 78

7 Shifts

MARCH 31, 2023

Some of us know that we should - but in between dealing with maintenance issues and hiring new employees, it can be hard enough to take care of yourself, let alone your staff. How can you encourage them to care about the business and invest time and energy into their role? Because I don't wanna hire the wrong people.

Hiring 195

Hiring Front of House Back of House Document 195

7 Shifts

MAY 31, 2021

Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. That's why restaurateurs rely on restaurant operations. With clearly defined and enforced restaurant operations, restaurants achieve maximum efficiency and profitability.

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

FEBRUARY 26, 2021

While easy, this way ends up costing more in the short term, does not contribute to long-term growth, and can end up hurting your business. If you weren’t thinking that much about online ordering before, you definitely are now. The habits of diners have changed, and our approach to off-premise along with it.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Modern Restaurant Management

JANUARY 11, 2024

Management takes on multiple jobs throughout the restaurant including hiring, marketing, maintaining the budget, operations and keeping customers and staff happy. When working in a restaurant, management must utilize a variety of skills to run a successful business. The restaurant industry is one of the toughest businesses to work in.

Management 156

Management Management Back of House Customer Service 156

Modern Restaurant Management

SEPTEMBER 14, 2022

But smaller businesses can implement AI to make small changes that impact their business. AI in the restaurant industry can assist restaurateurs and chains in providing a platter of features (pun intended) to help them streamline their businesses. Dealing with AI can be understood through video games.

Front of House 197

Front of House Mobile Ordering Loyalty Program Back of House 197

7 Shifts

JANUARY 11, 2021

As is the cold weather, giving way to new restrictions and challenges that make it harder for restaurants to do business. As is the cold weather, giving way to new restrictions and challenges that make it harder for restaurants to do business. "Winter is coming".said said every restaurateur in existence. Get and Stay Healthy ??

Guest Recovery 358

Guest Recovery Online Ordering Outdoor Front of House 358

7 Shifts

MAY 2, 2023

Along with her partner, Félix Meana, Button took a microscope to the structure of her business and how her team got paid. But first, Katie shared with us her unique path through the restaurant business. "I And I was cooking on the side to get me through my studies, for fun.

Front of House 195

Front of House Back of House Insurance Seasonal Menu 195

Modern Restaurant Management

SEPTEMBER 13, 2023

The importance of (and need for) managers’ frontline leadership spans both back-of-house and front-of-house, extending from the kitchen when cooks need help to the dining room handling guests’ needs. So, what did we find? A desire for better pay is the No.

Management 163

Management Management Coaching Front of House 163

Modern Restaurant Management

AUGUST 24, 2022

There is a myth surrounding traditional outsourcing models amongst small businesses, such as in the restaurant industry, that they are too small to take advantage of the global talent market. It’s an excellent way to improve business processes, reduce cost structure, and make your restaurant business more productive.

Sourcing 176

Sourcing Social Media Front of House Customer Experience 176

7 Shifts

AUGUST 5, 2021

To avoid a backlog like this, have your food runners, servers, or even front-of-house managers familiar and comfortable with bussing. Having a busser or food runner check-in with a table if the server is busy can give them experience with customer interaction. Plus, that schedule almost rarely ends up going as planned.

Front of House 370

Front of House Restaurant Law Employee Relations Point of Sale 370

Modern Restaurant Management

APRIL 29, 2021

According to the latest Yelp Economic Average (YEA) report, there were more new businesses openings than at any other period over the last 12 months and business reopenings are at the highest level since the second quarter of 2020. Two-thirds of new hires signing up for DailyPay.

Fast Casual 219

Fast Casual Hiring Front of House Online Ordering 219

Restaurant Engine

FEBRUARY 24, 2021

Hiring good staff is integral to your overall customer dining experience. With more than two and a quarter million waitstaff in the United States, competition is fierce, and hiring just the right team members can be crucial to your restaurant’s success. This is why hiring correctly and for longevity is crucial for your restaurant.

Hiring 65

Hiring Website Management Customer Service Customer Experience 65

Modern Restaurant Management

FEBRUARY 15, 2022

Across the United States, businesses are suffering from unprecedented staffing shortages in the aftermath of COVID. With a critically shrunken talent pool, restaurants are racing to fill positions in every part of the business — front of house, back of house, and corporate teams.

Technology 223

Technology Loyalty Program Fast Casual Email Marketing 223

Culinary Cues

FEBRUARY 16, 2021

I know how much time, energy, money, and heart goes into that first day when a proud operator and/or chef looks up at the front door sign that proclaims they are open for business. Donnie Madia and Chef Paul Kanan did an extraordinary job of bringing a relatively small restaurant into the Chicago limelight.

Fine Dining 432

Fine Dining Employee Relations Front of House Small Business 432

Culinary Cues

OCTOBER 24, 2020

Consider this – the menu is the most important component of a successful restaurant and once designed it can, and should, impact every other aspect of the business. YES – the menu is that important! The menu comes first and should reflect the philosophy of the owners and chef and how the operators expect to be perceived by the public.

Menu 386

Menu Seasonal Menu Front of House Café 386

Culinary Cues

JANUARY 23, 2021

In the restaurant business there are really only two ways to view profit: a very small amount of profit balanced by very significant volume, or a significant amount of profit on far less volume. How you approach the design of your restaurant in this regard will determine nearly everything else. So what is contribution margin?

Point of Sale 450

Point of Sale Front of House Back of House Fine Dining 450

7 Shifts

SEPTEMBER 19, 2022

Back-of-House and Front-of-House. Back-of-House and Front-of-House are an even split. 7shifts data shows no large discrepancy between turnover rates in the front- and back-of-house. Back-of-House and Front-of-House are an even split. Table of Contents. What about managers?

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

7 Shifts

JULY 8, 2023

Literally, I had been in the business for so many years, 25 plus years, and really I think the injustice of this industry is that we're kind of used and abused. Literally, I had been in the business for so many years, 25 plus years, and really I think the injustice of this industry is that we're kind of used and abused.

Hiring 273

Hiring Back of House Take-out Training 273

Sante

DECEMBER 8, 2020

Chefs and restaurant owners decide to start their business because of a love for food and a desire to bring that food to the mouths of people in their community. The restaurant industry especially tends to rely on word of mouth when it comes to hiring, but aim to dig a little deeper when choosing whom to bring onto your staff.

Front of House 130

Front of House Operations Back of House POS 130

7 Shifts

SEPTEMBER 20, 2021

It's a small change that can lead to massive results like hours back in your week, shaved labor costs, increased retention, and a more profitable business. Employee shift scheduling for your restaurant can be much more complex than it seems. Here are 5 signs you need to switch from excel to scheduling software. Try 7shifts for Free.

Restaurant Law 370

Restaurant Law Point of Sale Back of House Front of House 370

Hot Schedules

FEBRUARY 23, 2022

The past year has seen employee turnover reach an all-time high , and you’ve likely experienced it at your own business. For businesses, retaining employees (and hiring in the first place) has become the number one prerogative – just to keep the lights on. b3lineicon|b3icon-24hours|?|24 Expanding Paid Time Off. Bulk Benefits.

Employee Relations 147

Employee Relations Front of House Waste Hotels 147

Open for Business

MARCH 7, 2023

Here’s what owners and managers need to know about restaurant training today and how it benefits the business: Quick links What is restaurant training? The majority of new hires have worked in the restaurant industry before and likely in the same role. Restaurant training is one of the most important things an owner can put into place.

Training 78

Training 2023 Front of House Back of House 78

Restaurant365

JUNE 17, 2022

Apps are more intuitive than ever, websites are smarter and technology can help hiring and retention, delivery and operations. Costs for these emerging technologies make them more accessible to independent restaurants and small chains, who fight with the big guys for more than just customers. Hiring and onboarding technology.

Technology 78

Technology Front of House Back of House Mobile Ordering 78

7 Shifts

MAY 15, 2023

While most restaurateurs are experts in hospitality and customer service, payroll makes many savvy business owners scratch their heads. Understanding the ins and outs of paying employees, observing labor laws, and complying with the tax code is critical to running a business. Calculating how much the business owes in payroll taxes.

2023 195

2023 Tip Distribution Audits Restaurant Law 195

Embrace the Suck

JANUARY 13, 2021

Yet, here you are still slugging it out every single day doing battle on the front line. While working ON your business sounds great, it appears to you to be more like a mythical creature that you will never catch. While the food was getting rave reviews and the restaurant was slowly picking up more business.

Coaching 352

Coaching Back of House Front of House Training 352

EATER

AUGUST 10, 2021

From forgoing their own salary to giving raises, small business owners are finding ways to hire and retain their staff Every few weeks, it seems, a new photo goes viral on social media showing a sign in a restaurant window declaring: “This restaurant is closed because no one wants to work.” Shutterstock.

Front of House 101

Front of House Back of House Employee Relations Small Business 101

Modern Restaurant Management

NOVEMBER 1, 2021

It's not just impacting small franchises or mom-and-pop outfits. Pandemic pressure: After more than a year of working in an environment fraught with uncertainty and panic, front-of-house staff got fed up with the lack of employee rewards, high risks, long hours, and low pay. So what pushed them to leave?

Front of House 204

Front of House Fast Casual Dine-in POS 204

The Rail

MARCH 14, 2023

QR codes are a familiar sight in today's world — small, black boxes used since the 1990s. While creating an enjoyable dining experience is essential, confirming orders quickly and accurately is vital, especially in busy establishments. What is a QR Code for a Restaurant? As a restaurant owner, you can consider the following benefits.

Mobile Ordering 111

Mobile Ordering FOH Front of House Kitchen Safety 111

7 Shifts

NOVEMBER 3, 2022

At her first job as a server, she tried to show a new hire how to make a side salad. Alison Edginton is the Manager of Training & New Can Openings at Smalls Sliders , an American burger QSR in Louisiana. When my friend was 22, she served at a steakhouse that mandated short dresses and heels. She promptly quit. Remember me?I

Leadership 195

Leadership FOH BOH Website Management 195

7 Shifts

JUNE 8, 2020

After graduating, I worked with several brands as a Field Trainer, Business Development Consultant and most recently, Learning and Development Manager.” I was given the opportunity to help grow the business by managing 3 of their 4 locations, I even got to open up their store in the Summerhill area of Toronto! Rachel: “The people!

Customer Experience 326

Customer Experience Front of House Communication Back of House 326

Modern Restaurant Management

OCTOBER 20, 2020

Growth for most, after all, isn’t walking through the front door, it’s coming in online. If your cooks are mostly fulfilling off-site orders, you can do away with niceties like a slick front of house, visual merchandising, and a location with hungry walk-ins. It might not be. Clear career paths upwards and onwards.

Front of House 199

Front of House Kitchen Safety Food Back of House 199

Open for Business

MAY 19, 2023

A small restaurant business plan is the roadmap you use to open a successful spot. As a first step to creating yours, ask your friends and colleagues to share restaurant business plan examples. Their restaurant business plan samples can inspire yours. The table of contents is important for several reasons.

Fine Dining 147

Fine Dining Front of House Design Document 147

7 Shifts

NOVEMBER 1, 2022

You need to put yourself in front of diners, get them in your door, and turn them into ambassadors of your restaurant that come back and tell their friends about you. Your marketing plan is the cornerstone of your restaurant's success and business plan. Their business grows by word of mouth—one of the best marketing tools in the book.

Seating 222

Seating Email Marketing Marketing SEO 222