Modern Restaurant Management

JUNE 17, 2021

MRM Franchise Feed features the latest news in the restaurant and MUFSO franchising landscape. " Part of Famous Brands International, TCBY first opened in 1981 in Arkansas and currently has 250-plus franchise locations worldwide. ” Franchise opportunities remain in areas across the U.S., Happy Birthday, TCBY.

Franchise 431

Franchise Franchising Food Truck Loyalty Program 431

Modern Restaurant Management

JULY 30, 2021

MRM Franchise Feed features news about the restaurant franchise (MUFSO) landscape. In 2022, Just Salad will expand its award-winning Reusable Bowl Program to digital orders and offer participating customers loyalty rewards in its mobile app, further encouraging sustainable eating on the go.

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Franchise Franchising Fast Casual Point of Sale 508

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. ” Dickey’s is now offering a franchise discount for existing Owners Operators. . Virtual Barbecue Pit. Hot for Dave's Hot Chicken. 10 units in Chicago.

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Franchise Franchising Kitchen Safety Food Safety 474

Modern Restaurant Management

OCTOBER 22, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The new formats come on the heels of a major multi-unit franchise development strategy announced last month that is set to grow the brand to 2,000 units. QDOBA's New Concept.

Franchise 385

Franchise Franchising Kitchen Safety Loyalty Program 385

Modern Restaurant Management

JULY 29, 2020

For franchises, that means making sure your evaluations and data collection house in order. In the age of COVID-19, the path to sustainable, safe operations lies in actionable, real-time data. across your franchises. We’ve put together five steps for getting the most out of your data: 1.

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Front of House Management Management Franchising 539

Modern Restaurant Management

JANUARY 17, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Curry Up Now also limits their disposal waste by using real plates, silverware and cloth napkins in-house and packaging all to-go orders in recyclable and compostable containers.

Franchise 340

Franchise Franchising 2020 Fast Casual 340

Modern Restaurant Management

MARCH 13, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Moe's Franchise Transfer Complete. Customers and businesses also have the option to order Nathan’s Famous for catering via EZcater and Forkable. GFG Expanding.

Franchise 364

Franchise Franchising Customer Experience Customer Service 364

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Investment in delivery and mobile ordering pays off.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

JANUARY 2, 2024

With products now cleared for consumer sale in both the United States and Singapore, the cultivated meat industry is moving from proof of concept and early-stage R&D to a focus on demonstrating scalability, sustainable unit economics, and consumer and customer demand.

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2024 Food Safety Fast Casual Insurance 493

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. You can see which other restaurants they frequent, too, and the types of items they order from those places.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

JULY 15, 2020

Grubhub launched its latest report, "State of the Plate", looking at trends across the more than half a million orders placed a day. Methodology: Grubhub took a look at order trends on its platform from January 1 – June 20, 2020, as compared to the same timeframe in 2019 to find the top items rising in popularity so far.

2020 487

2020 Mobile Ordering Point of Sale Food Supply 487

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. NCR Corporation added technology that builds diners’ confidence by empowering them to both order and pay via their own mobile device.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

JUNE 24, 2020

Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. This approach is often expensive because these platforms charge a commission to fulfill the delivery for each order. On-Demand Delivery for Square Online Store.

Guest Recovery 539

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 539

Modern Restaurant Management

SEPTEMBER 30, 2020

More than half of survey respondents said they will order more than usual, with only one in 10 saying less than usual. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant. Most Important safety initiatives. Expanding e-commerce investments.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

SEPTEMBER 15, 2020

These features include tableside mobile ordering, NFC contactless payments, and direct online ordering. Single restaurant proprietors and large franchise chains alike utilize SALIDO’s enterprise-level solution to revamp traditional and outdated operational systems.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Modern Restaurant Management

OCTOBER 18, 2019

Winnow aims to continue growing in the market, with hospitality being a key industry, as there has been a significant focus on companies to act sustainably, with food waste being a large contributing factor to this. 63 million tons of food is wasted every year. ” Epic Generosity. . ” Burger Hero.

Waste 262

Waste Food Franchising Franchise 262

Modern Restaurant Management

MARCH 16, 2020

17 percent said they were just avoiding dining-in (opting to pick-up or have food delivered), with 10 percent appearing to lean toward Ordering for Pickup only. Rakuten Ready’s ROI Study found that most consumers thought ordering in person or using the drive-thru would be fastest. Faster than order in person at Taco Bell.

Mobile Ordering 305

Mobile Ordering Online Ordering Point of Sale POS 305

Modern Restaurant Management

JANUARY 8, 2024

For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments. In 2024, we anticipate a continued evolution, where technology and sustainability will play pivotal roles in reshaping the culinary experience. Over time, you build a taste profile.

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2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

AUGUST 19, 2020

With the acquisition of Johnny Rockets, FAT Brands will have more than 700 franchised and company owned restaurants around the globe with annual system-wide sales exceeding $700 million. In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Seating 515

Modern Restaurant Management

MARCH 11, 2020

TWO HENS is a specialty delivery-only brand offering all-day breakfast prepared in scratch kitchens serving farm fresh eggs, the finest quality fresh produce, breads, meats, and sustainable fair-trade coffee. Set up and launch of each TWO HENS on third-party delivery platforms. . "Understanding

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

OCTOBER 16, 2019

World’s First Mobile Restaurant Powered by Advanced Robotics. unveiled the world’s first mobile restaurant powered by robotic technology, top video and photo. ” While Ono’s food truck is powered by complex technology, ordering an Ono Blend is simple. Ono Food Co. Door Dash Shared Kitchen. ?

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Food Truck Customer Service Customer Experience Front of House 317

Modern Restaurant Management

JANUARY 9, 2020

Founded in 1969, The Habit Burger Grill operates nearly 300 company-owned and franchised restaurants across the United States and in China. ’s unmatched scale and strengths in franchising, purchasing and brand-building.” Brands’ global scale, resources and franchising capabilities. ” Chasing DoorDash.

Fast Casual 282

Fast Casual Online Ordering Customer Service Employee Relations 282

Goliath Consulting

FEBRUARY 25, 2020

Other ways to increase convenience in your business are increasing delivery options, allowing online reservations via app, and allowing customers to pay by mobile app. The more convenient it is for Gen Z customers to order food from your restaurant the more likely you will bring in Gen Z customers as well as keep them.

Social Media 210

Social Media Consumer Goods Loyalty Program Customer Service 210

MBB Hospitality

MAY 15, 2024

The world of franchising changes as fast as the trends, and franchisee innovation is central to staying competitive and meeting evolving consumer demands. As we approach 2025, several groundbreaking innovations, including franchisee innovation, are reshaping the franchise landscape.

Franchise 52

Franchise Franchising Innovation Loyalty Program 52

Modern Restaurant Management

FEBRUARY 28, 2020

Founded by Ariane Daguin in 1985, the company is recognized for its uncompromising standards when it comes to delivering superior products based on free-range, natural production and sustainable, humane farming practices. Breakfast and lunch mobile carts offering meal options at remote service locations. Photo by Sylvain Gaboury/PMC).

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Coaching Point of Sale Customer Experience Retail 419

Modern Restaurant Management

NOVEMBER 5, 2019

During that period, McDonald's also undertook several "velocity growth accelerators," including (1) an Experience of the Future layout, which features a combination of ordering flexibility, customer experience, and a more streamlined menu; (2) mobile ordering and payments; and (3) delivery alternatives. "When

Waste 253

Waste Food Leadership Customer Service 253

Aaron Allen & Associates

DECEMBER 8, 2023

Restaurant CEOs find themselves under immense pressure to enhance sales and sustain margins. Here are some of the questions (not in any particular order) the best C-suite executives we know are asking themselves and their organizations. Where is the real and sustainable growth ? 1 – How Do We Grow in the Current Markets?

Mobile Ordering 105

Mobile Ordering Food Order Technology Sustainability 105

Restaurant365

NOVEMBER 19, 2019

Tools like cloud-based scheduling and centralized mobile apps for employees can help make labor scheduling more efficient. Tools based on accurate inventory, like smart ordering, suggested purchasing amounts, or smart receiving (tracking when vendor ingredient costs are above normal), help maintain the profit margin of individual menu items.

2020 92

2020 Operations Mobile Ordering Social Media 92

Apicbase

FEBRUARY 17, 2023

Even with consumers happily returning to restaurants in the wake of the pandemic , demand for off-premise orders remains high. That’s why many food-service operators are now optimising their online ordering operations to make them more efficient. The multi-brand strategy allows for easy consolidation of diverse orders.

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Dine-in Online Ordering Delivery Food Order 98

Rocket Fuel

JANUARY 18, 2025

This transformation encompasses everything from automated kitchen systems to streamlined digital ordering platforms. Digital ordering systems in particular play a key role in enhancing customer experience and operational efficiency. This increases order accuracy and improves preparation efficiency, especially during peak hours.

2025 52

2025 Mobile Ordering Food Customer Service 52

Apicbase

FEBRUARY 29, 2024

71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. Restaurant UK , 2024) A 2023 study found that 37% of dine-in guests and 40% of takeout guests would order more often from restaurants if they found less expensive options alongside promotions and discounts.

2024 52

2024 Operations 2023 Loyalty Program 52

Apicbase

JANUARY 13, 2023

With smart food ordering — meaning leveraging tech for inventory management and vendor selection — operators can cut down on food waste by 80%. For 62% of restaurants , automation could help fill critical gaps in managing orders. IMARC Group , 2022) Global food ordering is expected to top $365 billion by 2030. ( billion by 2028.

2023 52

2023 Operations Management Management 52

Modern Restaurant Management

JULY 27, 2020

In this edition of MRM News Bites, we feature sobering statistics from Yelp, a ghost kitchen franchise model, franchise explosions expected and falling for for an improved PSL. Ghost Kitchen Franchise Model. Yelp Sees COVID Effect. business closures, as well as consumer interest via page views, reviews and photos. “As U.S.

Franchise 443

Franchise Franchising Mobile Ordering Kitchen Safety 443

Modern Restaurant Management

DECEMBER 14, 2020

A $50 million Investment in The Global Farmer Fund, providing access to capital so coffee farmers can use these funds to strengthen their farms and farming practices to be even more productive and sustainable. ” Here’s how Drive Kindness works: Drive Kindness’ franchise owners will charge restaurants a flat rate.

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Webinar Customer Experience Mobile Ordering Customer Service 474

Modern Restaurant Management

JULY 7, 2020

The jobs numbers released last week reinforced that PPP is working by keeping employees on payroll and sustaining millions of small businesses through this time.” Unlike flat-fee or no-commission ordering providers, Seated Direct has the ability to drive demand for online orders. 350,000-1 million. $1-2 1-2 million. $2-5

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481

Modern Restaurant Management

DECEMBER 9, 2019

Taylor brings deep experience in restaurant off-premise ordering and extensive executive leadership experience in both startup and growth-oriented businesses. As Co-founder and CEO of Splick-it, Taylor grew the company from inception to an industry leader that processed more than $1billion of off-premise restaurant orders.

Online Ordering 419

Online Ordering Leadership Website Management Customer Experience 419