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How 4 Restaurant Managers Hire, Train, and Retain

7 Shifts

As part of our Serving What's Next webinar series, four restaurant managers shared their approach to hiring, training, and retaining. Ellesse Piper is the Operations Manager at 7 Leaves Cafe , a QSR franchise with 40+ locations in 4 states. Anytime we have to rush hire, we're setting everybody up for failure," says Piper.

Hiring 195
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Franchise Compliance Guide: Laws + Agreements

7 Shifts

Some of the biggest restaurant businesses on the planet are franchises. They employ thousands of people and have served billions, and with so many people affected, it's understandable why there are franchise-specific laws and regulations in place. What Does Franchise Compliance Even Mean? Who Regulates Franchise Compliance Laws?

Franchise 370
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Top Restaurant Hiring Tips

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked hiring expert Sid Upadhyay, co-founder and CEO of Wizehire for his advice on best practices for hiring and retention. What do you see as key challenges of restaurant hiring right now? How do you teach how to hire? What goes into crafting an effective job ad?

Hiring 206
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What the Joint Employer Rule Will Mean for Franchise Restaurants

Modern Restaurant Management

" I give a lot of keynote presentations to restaurant brands, and most of them are franchises. Consequently, many people with little or no management experience are suddenly responsible for hiring, training, and managing employees without the involvement of their franchisor. The franchisees are. They give them the tools.

Franchise 206
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The Six Most Common Franchise Problems (And How to Solve Them)

7 Shifts

Instead, these locations are franchised, meaning a company (the franchisor) allows an individual or group of partners (the franchisee or franchisees) to run a location of that restaurant under a certain operating agreement. At a glance, opening and operating a restaurant franchise seems like a near-perfect business decision.

Franchise 369
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How to Create a Restaurant Staff Training Manual

7 Shifts

As you ramp up hiring again, there’ll be a huge influx of applications, so it’s essential you get your post-COVID recruitment right. The more staff you have to replace, the more money you have to spend on recruitment, and the more time you have to spend interviewing and training. Even your most seasoned staff can forget things.

Training 370
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MRM Franchise Feed: Franchising for Heroes and Shaq-a-Roni for Charity

Modern Restaurant Management

MRM's Franchise Feed provides the latest news in restaurant and MUFSO franchising. “Our mission is to be the premier franchise operator in each of our six brands, and our tremendous AAG team, led by my colleague and long-time partner Dan Krebsbach, absolutely embodies the operational excellence we aspire to.

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