Modern Restaurant Management

JUNE 3, 2025

Lastly, AI-powered chatbots and virtual assistants can handle customer service tasks like answering questions, taking reservations, and processing orders, ensuring faster and more efficient support. People are looking for authenticity and transparency, so highlighting where your ingredients come from or how food is made can go a long way.

Marketing

Modern Restaurant Management

FEBRUARY 13, 2025

There's growing interest in premium dining experiences, with prepaid reservations above $200 now representing 10.1 Increase in average prepaid value: The average prepaid reservation has increased 36 percent to $102 so far this year, up from $75 in 2024.²This percent in 2024. Prepaid bookings now represent 38.6

2024

Restaurant Business

JUNE 13, 2025

Photo: Shutterstock San Francisco-based delivery service DoorDash announced Friday that it has completed its purchase of SevenRooms, a New York-City-based reservations and marketing platform for restaurants. . billion and international food delivery service Deliveroo for $3.9 By Timothy Inklebarger and Joe Guszkowski on Jun.

Reservations

Modern Restaurant Management

MAY 9, 2025

Their appeal isn’t in extravagance but in simplicity—chalkboard menus scribbled with daily specials, circular tables, folding chairs, and the clink of wine glasses. They are top spots for the best food in France. Tech-savvy tools: Online reservations and ordering streamline service for busy guests.

Fine Dining

Modern Restaurant Management

APRIL 24, 2025

Diners are booking their tables well in advance, turning “no reservations available” into a badge of honor that signals high demand and exclusivity. As we delve deeper into the dynamics of special occasion dining, let’s now explore who is heading out to celebrate Mother’s Day. Dessert purchases rose by 15.6

License

Modern Restaurant Management

JUNE 6, 2025

There’s a visual nature to the food and beverage industry. The rise of short-form video makes it even easier to share enticing, impactful clips of specials, cocktails, and ambiance. Leveraging Influencer Collaborations Food bloggers and foodie influencers are incredibly popular – and you should be leveraging their reach.

Marketing

Modern Restaurant Management

NOVEMBER 4, 2024

Restaurants are going digital, with innovations like contactless ordering, reservation apps, and personalized marketing driven by data. Celebrating birthdays, for example, is a simple but effective way to make customers feel special. It’s a new era of dining, where your favorite spot knows not only your name but also your order.

Loyalty Program

ChowNow

FEBRUARY 12, 2025

Everything from food to labor is getting more expensive, which means restaurant margins are tighter than ever. Between online reservations, third-party delivery apps, and direct ordering from your website, digital interactions often happen before a guest ever steps through your doors. Do you focus on comfort food that feels like home?

2025

ChowNow

MARCH 7, 2025

Think about it: What if you could automatically send a special offer to a customer who hasnt ordered in a while? Similarly, tracking buying trends allows you to reduce food waste by ordering only what you needsaving money while ensuring you always have the right ingredients on hand.

Loyalty Program

ChowNow

FEBRUARY 13, 2025

The ways a website can drive more orders and reservations while cutting costs. It doesnt matter if you serve the best food in town; if youre missing a website, new customers either wont know about you or will avoid visiting because your restaurant seems outdated. How owning your digital presence can help you reach more local customers.

Social Media

ChowNow

FEBRUARY 21, 2025

They help with reservations and table management, staff scheduling and time management, inventory tracking, rewards programs, automated marketing, and more. Reservation and table management apps. Managing reservations and walk-in traffic can be one of the trickiest parts of running a restaurant.

2025

Modern Restaurant Management

FEBRUARY 17, 2025

"These tariffs could deeply affect the food service and hospitality industries on both sides of the border," Alex Thalassinos, President of Silverware POS, one of the first tech providers dedicated to Canada’s hospitality industry, told Modern Restaurant Management (MRM) magazine.

Loyalty Program

Restaurant Business

JUNE 23, 2025

One example is OpenAI’s Operator, a tool that can perform web-based tasks like making a restaurant reservation or ordering food from a delivery app. For fast-food restaurants, where every second counts, this could be a particularly valuable tool, especially as more transactions come through digital channels.

Hiring

The Rail

FEBRUARY 7, 2025

The Power of Visual Storytelling The food and beverage industry is inherently visual. Showcasing New Menu Items and Specials While many aspects of a restaurant shape the experience guests have, the most important is the menu. Special events make for good video content as well.

Serving

7 Shifts

NOVEMBER 14, 2024

Back-of-house (BOH) staff, including chefs and kitchen assistants, will focus more on food safety, food handling, and kitchen equipment use. Restaurants with large or intricate menus will need to allocate more time to staff training on the ingredients, preparation methods, and food handling procedures.

Training

ChowNow

MARCH 7, 2025

Restaurants that rank higher in local search results get more foot traffic, online orders, and reservations. Keep your business hours updated, especially on holidays or special occasions. Most restaurant searches happen with local intent, meaning people arent just browsingtheyre looking for a place to eat right now.

SEO

The Rail

APRIL 6, 2025

Teaching your employees to recall names, preferences, and special events of regular customers shows attention to detail that clients really value. Establishing a client database system helps you monitor vital data such as birthdays, anniversaries, food allergies, and preferred meals, therefore enabling customized service experiences.

Guest Recovery

ChowNow

FEBRUARY 7, 2025

Increase sales by promoting high-margin menu items and special offers. Consider market conditions: Shifts in the economy, rising food costs, and local competition can all impact how much you should invest in marketing. Email Marketing Ideal for building loyalty with repeat customers through special offers and updates.

Marketing

The Restaurant Group

MARCH 23, 2025

Introduction Hey there, fellow food enthusiast! That’s the magic of online food ordering systems. The benefits of online food ordering system go beyond convenience. Targeted advertising and special deals enhance personalized customer experience , increasing customer convenience and satisfaction. So why wait?

Online Ordering

ChowNow

JUNE 27, 2025

It’s also one of the most likely restaurant review sites to show up when someone searches a specific food type or category ( “date night,” “dog-friendly,” etc.). Below that, you’ll see a “what’s the vibe” section where customers can post images of inside, outside, food, and anything else they find interesting.

Website Management

Future Food

NOVEMBER 27, 2024

Suddenly we find that 2024 is almost behind us now but Future Food would like to share with you the trends and insight that we see across the food and hospitality sector. Discretionary spending has flatlined and shifted for food and hospitality but spending on essential items is slightly up.

Hospitality

ChowNow

MAY 30, 2025

If youve got a big outdoor patio, maybe a summer evening special event is the best move. It could be a fall-inspired cocktail, a one-week burger special, or a collab dish made with a local farm or bakery. This works especially well if you serve photogenic food or drinks (bonus points for mouth-watering images).

Ordering

ChowNow

AUGUST 1, 2025

With 73% of the US population active on social media, it’s one of the easiest ways to reach new customers, show off your food, and drive more direct orders—especially among younger generations who discover new restaurants by scrolling their feeds, not searching Google Maps.

Social Media

ChowNow

APRIL 11, 2025

From managing reservations at the host stand or firing orders straight to the kitchen from table side, tablets are changing the way restaurants run. Give your guests a better menu experience Digital menus are easier to update in real-time, so its simple to 86 an item (even in the middle of service) or update your specials for the weekend.

Front of House

ChowNow

MARCH 28, 2025

With rapid advances happening across various industries, including the food industry, you might be wondering: What does AI have to do with running my restaurant? Some restaurants use computer vision for things like tracking foot traffic and monitoring food safety. The short answer? More than you think.

Front of House

ChowNow

JANUARY 23, 2025

Think about it: your regulars already know what you offer, love your food, and trust your service. Using a guests namewhether in greetings, reservations, or loyalty program interactionscreates a sense of familiarity and respect. All you have to do is keep them happy. And when you do?

2025

Restaurant Business

AUGUST 13, 2025

The fast-food giant and DoorDash on Wednesday announced the launch of a new online ordering experience in the U.S., by far, and DoorDash provides delivery for the fast-food giant in 29 countries. and it has been making acquisitions at an aggressive pace i n a bid to expand its presence, such as advertising or reservations.

Delivery

7 Shifts

NOVEMBER 24, 2024

Whether it’s managing reservations, coordinating with servers, or handling situations with grace, a skilled hostess brings a mix of warmth, professionalism, and operational expertise to the table. What steps do you take to handle special seating requests, such as accessibility needs?

Hospitality

Squirrel Systems

FEBRUARY 3, 2025

Super Bowl Sunday is one of the busiest days for restaurants and bars, as fans gather to enjoy the game, food, and drinks with friends and family. Design Team-Inspired Menus Add some fun to your menu by creating special dishes or drinks that represent each of the competing teams.

Social Media

SpotOn

NOVEMBER 21, 2024

Your offerings can range from seasonal starters and holiday drinks to multiple courses and specials. Some people stay home for the holidays, while others look for special experiences. When you have a reservation and waitlist platform , you can manage your unique experiences, reservations, and your waitlist all from just one place.

Loyalty Program

The Restaurant Group

MAY 31, 2025

These emails include promotions, menu updates, special events, feedback requests, and loyalty program details, serving as a direct communication line to keep your restaurant prominent in customers’ minds. Promote Special Deals Emails effectively announce limited-time promotions and discounts.

Email Marketing

ChowNow

AUGUST 1, 2025

Influencer marketing sounds like something reserved for big-name brands with massive budgets and full-time social media managers. When their followers visit and have a great experience, it reinforces the influencer’s reputation as a trusted voice in the local food scene.

Influencer

EATER

FEBRUARY 14, 2025

We reserved Sunday nights to cook a more involved meal together. Giovanna: What makes date night extra special is we both know the extra effort that were putting in to think of what we want to eat, prep it, cook it, clean up after ourselves. We follow all the fancy spots, but sometimes well just go into Flushing and do a food crawl.

Back of House

Restaurant Business

AUGUST 12, 2025

Last week, the POS supplier announced that  it is partnering with American Express (the owner of Resy and Tock) to use reservations data to put more customer information into the hands of hosts and servers.  And DoorDash forced its way into the conversation this spring with the acquisition of SevenRooms, a reservations and marketing platform.

Loyalty Program

The Rail

AUGUST 13, 2025

Booths are best reserved for families or off-peak hours, as they tend to hold diners longer. Use fast-paced behind-the-scenes clips and daily specials to hint at energy and efficiency. Time-based specials — like happy hour or late lunch deals — can redirect slower diners to less critical windows. Are guests waiting for checks?

Design

ChowNow

JUNE 6, 2025

Drive Direct Orders and Reservations A strong online presence encourages potential customers to take action. It creates a clear path to online ordering and reservations, turning online interest into revenue. Big brands often feel impersonal, while you can show real people, real food, and real community ties. Absolutely.

Social Media

The Restaurant Group

MAY 17, 2025

These incentives could be discounts, special offers, or unique experiences, making it a win-win for everyone involved. Integrate with Existing Systems Integrate your referral program software with existing restaurant systems such as online reservation systems and table management solutions.

Loyalty Program