Modern Restaurant Management

NOVEMBER 8, 2022

Amidst this good news, you should be aware of three hidden pitfalls that could affect your ability to operate safely and with a full complement of staff. Workers’ compensation data shows an uptick in the number of new employees injured on the job, especially in the hospitality and food service industries.

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Management Management Food Safety Hiring 201

Culinary Cues

MAY 18, 2020

As we continue to fight this pandemic that we still know so little about, and try to gradually open up the economy with a keen eye on public safety – it will be restaurants and other hospitality businesses that suffer the longest. Make sure that you seek out opportunities that involve food.

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White Paper Certification Food Safety Food Supply 519

Modern Restaurant Management

MAY 2, 2022

Food and labor costs are elevated and expected to remain high in 2022 , negatively impacting restaurants’ profit margins. Additionally, supply chain disruptions remain a huge problem, with 96 percent of restaurant operators saying they experienced supply delays or shortages last year. Use what you have. Train continuously.

Food Safety 218

Food Safety Food Supply Waste Sustainability 218

7 Shifts

FEBRUARY 15, 2022

We started the Restaurant Growth Podcast in 2021 to provide a platform for the best and brightest minds in the restaurant and hospitality industry. Shawn is the host of not one but two podcasts— Digital Hospitality and Restaurant Influencers —and he stopped by ours to talk about creating a media brand out of your restaurant.

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Social Media Hiring Website Management Hospitality 448

7 Shifts

JANUARY 31, 2024

You're responsible for tactical duties like training new hires, conducting performance reviews, disciplining rule breakers and poor performers, and handling compensation changes—in addition to more interpersonal tasks like mentorship and ensuring professional growth. Run the pre-shift meeting Monitor operations during rush.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

OCTOBER 15, 2021

While safety and quality have always been paramount, the ongoing COVID pandemic has amplified these issues. With the tricky combination of reduced staff, new regulations, ever-changing COVID protocols, and the need for transparent safety practices, restaurants need tech tools to get everyone aligned around quality assurance and standards.

Food Safety 197

Food Safety Audits Employee Relations Training 197

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. McDonald’s’ core values are as simple as they come, but a powerful tool when it comes to hiring, building a team, and managing performance. Watch: 7shifts CEO Jordan Boesch at Toast Food for Thought as he discusses hiring and employee engagement.

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Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

FEBRUARY 10, 2020

Good Food Restaurant Scorecard. Despite skyrocketing demand for plant-based food across the U.S., 42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI). This data covers U.S.

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Hospitality Food Consumer Goods Point of Sale 183

Modern Restaurant Management

JANUARY 20, 2023

Learn how the foodservice industry can stay competitive and fresh amid widespread food and labor shortages. As consumers watch food prices continue to rise, the demand for cost-effective meal solutions are prompting c-stores, full-service, and quick-service restaurants to increase their offerings.

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Food Food Supply Waste Food Safety 167

Modern Restaurant Management

APRIL 22, 2021

It isn’t all doom-and-gloom, however, for the hospitality industry. ” But what does this all mean for hiring and recruiting in the restaurant and hospitality space in the near future? ” But what does this all mean for hiring and recruiting in the restaurant and hospitality space in the near future?

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Hiring Food Safety Online Ordering 2021 141

Modern Restaurant Management

FEBRUARY 28, 2023

McKinsey research analysts claim that the retail and hospitality employment sector – a segment that includes restaurant employees – is up against “a more serious retention challenge” than any other employment sector, with employee exit rates outpacing all other sectors by more than 70 percent.

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Management Management Food Safety Communication 197

Modern Restaurant Management

NOVEMBER 6, 2023

The restaurant workforce is largely back to pre-pandemic levels, signaling a much-needed reprieve amidst the larger, ongoing hospitality labor crisis. 2: Employee Satisfaction Is Paramount Hiring employees is one thing. In fact, 40 percent of food poisoning cases are the result of restaurant employees working while sick.

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Management Management Hiring Customer Experience 201

EATER

JULY 2, 2021

As food industry professionals collectively push for structural overhaul in the service industry at large — raising the minimum wage , for example, or experimenting with new ownership models like co-ops — we can also use this recovery period to renegotiate and reimagine the relationships between restaurant workers, owners, and consumers.

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Hospitality Food Safety Front of House Guest Recovery 98

Modern Restaurant Management

AUGUST 10, 2022

Learn why it is important to implement restaurant safety tips to help reduce the risk of injury for these seasonal workers and throughout the entire year. In fact, many young workers’ first job experience is in some type of food establishment. Inconsistent Training. Reducing Restaurant Injuries During the Summer Months.

Employee Relations 175

Employee Relations Restaurant Law Food Safety Equipment 175

Future Food

NOVEMBER 16, 2020

Hospitality Mindset - A sales & service maximiser approach (Part 2). In part one of this article, I spoke about the customer’s timeless desire and appreciation of quality food and service and how this is the platform from which to drive food and hospitality sales. Future Food. Francis Loughran – MD.

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Hospitality Point of Sale Café Customer Service 78

EATER

NOVEMBER 10, 2021

The restaurateur behind Shake Shack and Union Square Hospitality Group is investing in Panera Brands, where he’ll help the brand go public and apply his “enlightened hospitality” philosophy Panera Brands is set to go public, and Danny Meyer is getting a piece of the bread.

Hospitality 88

Hospitality Fast Casual 2006 Food Safety 88

Lavu

SEPTEMBER 29, 2023

This statistic is based on a survey of restaurant operators conducted in January 2023. The 2021 COVID-19 pandemic caused many people to leave the hospitality industry, and many have not returned. million, while the number of hires was 1.3 million, while the number of hires was 1.3

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Loyalty Program Front of House Mobile Ordering Customer Service 166

Clover - Restaurants

MAY 7, 2024

While your customers may never meet BOH team members, these restaurant jobs are essential to delivering a fantastic hospitality experience. You will play a pivotal role in shaping the restaurant’s culinary offerings and ensuring the smooth operation of our kitchen.

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Back of House BOH Kitchen Safety Front of House 52

Modern Restaurant Management

MARCH 10, 2022

The impacts of COVID have been heavily felt by those in the restaurant and hospitality sector. While most industry sectors were affected in one way or another by the pandemic, manufacturing, retail, restaurants and hospitality sectors were most dramatically impacted. New Risk and Exposures Post-Pandemic.

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Insurance Food Safety Employee Relations Front of House 175

Modern Restaurant Management

FEBRUARY 23, 2021

Throughout his career, which included owning and operating several more restaurant concepts and other service businesses, he spent decades leading his teams through many highs and lows. Hiring and training new management is difficult on top of reopening restaurants once a crisis passes. Get Better.

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Leadership 2002 Airlines 2001 180

Modern Restaurant Management

NOVEMBER 3, 2021

Long-time food and hospitality employees left the industry, choosing to look for positions that had more consistent hours or less potential for COVID exposure. Retaining engaged employees can be challenging, especially during the last year, but there are things operators can do to help fight employee burnout and high turnover.

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Inventory Training Food Safety Take-out 173

Modern Restaurant Management

JANUARY 25, 2022

Making solid financial decisions in the restaurant/hospitality business has never been easy, but these days, it’s harder than ever. The customers are already in your restaurant, where they can experience the menu and taste your food firsthand. Efficiency will improve, because foods are easier to store and grab quickly.

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2022 Webinar Food Safety Food Order 189

Clover - Restaurants

MAY 3, 2024

According to the Centers for Disease Control and Prevention (CDC), there are an estimated 48 million people who get sick from foodborne illness each year, with 128,000 requiring hospitalization. City and state health departments monitor local restaurants to ensure they’re following food safety management program guidelines.

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Kitchen Safety Food Safety Food Food Supply 52

Restaurant365

AUGUST 19, 2020

Successful restaurant owners and operators don’t just provide great food. For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. Tailor your hiring and recruiting practices. How are you communicating with your potential new hires?

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Restaurant Law Recruiting Employee Relations Food Safety 131

Modern Restaurant Management

MARCH 19, 2021

Restaurant owners have had to completely flip their operations to accommodate proper health and safety protocols for over a year now, but the country is finally starting to see the light at the end of the tunnel with an influx of vaccine distribution. 2021 may have some good in store for the industry moving forward. How to Recover.

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Tip Distribution Government Cash Management 2020 189

Perfect Daily Grind

AUGUST 2, 2022

For some years now, high rates of staff turnover have been an issue in the hospitality sector, including coffee shops. For instance, according to research from management software platform Deputy , the UK hospitality industry alone has an employee turnover rate of 30% – double the national average.

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Café Hospitality Training Customer Service 188

Modern Restaurant Management

JULY 16, 2021

The carryout-only brand of It’s Just Wings, operating out of Chili’s kitchens. Everybody in the world is hiring at the same time.” Hiring bonuses are also being offered. The restaurant’s liabilities start with food safety – what if it’s no longer edible when it’s delivered?

Management 189

Management Management Insurance Kitchen Safety 189

Restaurant Business

MAY 31, 2023

In restaurants, one persisting issue operators are facing is labor. Hiring and retaining staff have been challenges in recent years, and labor costs are on the rise as well. Additionally, an increased focus on cleanliness and food safety has been top of mind for both operators and consumers alike.

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Franchise Franchising Kitchen Safety Customer Experience 86

Modern Restaurant Management

OCTOBER 20, 2020

Ghost kitchens have been critical to enabling take-out meals during the current pandemic and are predicted to be central in restaurant operations moving forward. Without these pricey anchors dragging down your profitability, you just might be able to focus on making food, and not making rent. Bulk-order fresh and local foods.

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Front of House Kitchen Safety Food Back of House 203

Modern Restaurant Management

DECEMBER 9, 2021

In a recent Limeade survey of people who started a new job in 2021, 52 percent of hospitality and food service workers said burnout was the top reason why they left their previous role. As many as one-third of all retail and food service workers receive less than one-week’s notice of their work schedule.

Customer Service 218

Customer Service Retail Food Safety Mobile Ordering 218

Ken Burgin

FEBRUARY 13, 2024

Questions in the Minds of Chefs or Cooks Applying for a Job What is the restaurant’s culinary or food philosophy? What are the safety and hygiene standards in the kitchen? Potential hires will be interested in knowing about shift patterns, peak service times, and how shifts are allocated among staff.

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Front of House Tip Distribution Kitchen Safety Customer Service 78

Modern Restaurant Management

SEPTEMBER 16, 2020

Promoting the air in your restaurant is as a force to clean and disinfect, instead of something to be feared, is a strategy that all restaurant operators should aggressively approach and promote to their patrons. 'Safety' is what I believe to be most important now to help assure patrons to revisit their favorite restaurants.

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Marketing Social Media Food Safety Email Marketing 234

Modern Restaurant Management

DECEMBER 17, 2021

In the wake of the pandemic, many restaurants have reshaped their entire approach to customer engagement prioritizing frictionless digital experiences, expanded delivery options, and increased health and safety precautions. Meanwhile, food service workers are in high demand. Expect the Unexpected. between February and April 2020.

Loyalty Program 188

Loyalty Program Customer Experience Mobile Ordering Customer Service 188

Notch

FEBRUARY 25, 2022

Hiring for a restaurant can be a lengthy, difficult process - in 2022, more than ever. Throughout the hiring process, increasingly workers will be interrogating your plans for how you will keep them safe and healthy. Arguably, addressing this factor of worker retention is more within the control of restaurant owners and operators.

Food Safety 52

Food Safety Hiring Customer Service Customer Experience 52

MBB Hospitality

APRIL 14, 2023

You’ll learn the tips on selecting a prime location, creating a profitable menu, deciding on a budget, and hiring a staff. Before you start, you want to consider the idea of hiring a restaurant consulting firm. You want to consider planning the standard operating procedures. Hiring Staff Hiring a staff can be challenging.

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License Food Supply Insurance Small Business 52

EATER

APRIL 8, 2021

It is also a nonprofit that has spent 30 years training at-risk youth exiting the juvenile detention system to work in hospitality. Others were tasked with figuring out how the interns could take the skills they had learned in the restaurant and use them to make meals for food-insecure students, since schools had shut down.

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Training Café Kitchen Safety Back of House 116

Open for Business

MARCH 7, 2023

The majority of new hires have worked in the restaurant industry before and likely in the same role. Many times these operational differences are picked up quickly by a newcomer. In these cases, the new hire is paired with you, a manager, or a senior team member to teach them the ins and outs of the job.

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Training 2023 Front of House Back of House 78