Modern Restaurant Management

DECEMBER 13, 2023

They are less likely to tip consistently at fast- food locations and ice cream parlors. From past research, we have seen that they are more conservative with what they order at restaurants. Tipping is now encouraged at all types of food establishments beyond traditional sit-down restaurants to combat menu price increases.

Loyalty Program 473

Loyalty Program Food Truck Consumer Goods Fine Dining 473

Modern Restaurant Management

OCTOBER 20, 2020

Dark kitchens or virtual kitchens––real places staffed with non-ectoplasmic people—bring efficiencies to running a restaurant by providing off-site commissary services for delivery orders. Without these pricey anchors dragging down your profitability, you just might be able to focus on making food, and not making rent.

Front of House 508

Front of House Kitchen Safety Food Back of House 508

Modern Restaurant Management

NOVEMBER 24, 2021

Restaurants have faced labor shortages, supply and equipment shortages, and climbing food prices, with no past playbook on how to navigate the crisis. Supplies are stuck in the harbor, on trucks or are just non-existent as both national and international supply chain shortages remain. Food Shortage. Equipment Shortage.

2021 474

2021 Food Supply Food Truck Supplies 474

Modern Restaurant Management

SEPTEMBER 22, 2022

We were ill-prepared for the COVID pandemic that devastated the food industry with supply chain disruptions, product and labor shortages, and soaring inflation. The biggest learning from COVID is that food businesses must be prepared for any crisis – and ensure their suppliers all along the supply chain are also prepared and resilient.

Food Supply 530

Food Supply Supplies Food Food Truck 530

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. General Mills Foodservice' s Neighborhood to Nation Restaurant Recipe Contest will award $100,000 to restaurants and food trucks nationwide.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

APRIL 8, 2020

Several restaurant owners had shown concerns even before the official closure, expressing the need for support from the government in order to be able to handle business costs and staff wages. At the drive through spot, customers are able to drive up and collect their orders of alcohol without having to leave their cars. to 2 p.m.

Food Truck 468

Food Truck Social Media Customer Service Government 468

Modern Restaurant Management

OCTOBER 28, 2020

Remove buffet and other communal food areas. Move tables away from high-traffic areas, such as bathrooms and service stations, in order to minimize contact. This has forced businesses and city officials to get creative , blocking off sidewalks and even closing down streets in order to create al fresco dining rooms.

Outdoor 531

Outdoor Food Safety Social Media Food Truck 531

Modern Restaurant Management

AUGUST 10, 2022

Food prices are soaring amidst supply chain disruptions, increasing labor costs, and processing plant shutdowns. The food service industry is scrambling to keep up with these new costs, pushing the price of a restaurant meal to a 40-year high. Restaurants must keep innovating to elevate the diner experience. First-Rate Service.

Online Ordering 470

Online Ordering Customer Experience Customer Service Mobile Ordering 470

7 Shifts

JUNE 20, 2022

We chatted with some of those most experienced in the ghost kitchen game to find out some myths, best practices, and tips for success in this food service style. One ghost kitchen may contain multiple units where different brands can prepare food for delivery, and in some cases, pickup. Table of Contents. What is a ghost kitchen?

Front of House 435

Front of House Food Truck Back of House Social Media 435

ChowNow

FEBRUARY 12, 2025

Everything from food to labor is getting more expensive, which means restaurant margins are tighter than ever. The right marketing strategy helps you get the most out of every dollar by increasing customer retention , boosting order volume, and encouraging repeat visits. Even if your food is incredible, youre not operating in a vacuum.

2025 195

2025 Marketing Email Marketing Operations 195

Modern Restaurant Management

APRIL 7, 2020

When people are being urged to stay home except for essentials like food, healthcare, medications, and fuel, heading to a favorite restaurant for a sit-down meal is unlikely, and sometimes, impossible. Post recipes, cooking tips, and photos of your best dishes to tempt taste buds – and let folks know how to order them.

Marketing 507

Marketing Tip Distribution Loyalty Program Healthcare 507

ChowNow

MARCH 20, 2025

Keeping menus updated across various online ordering systems and third-party delivery apps can feel like a never-ending game of catch-up. Manually updating menus across multiple online ordering channels is tedious, time-consuming, and prone to mistakes. The growing popularity of online ordering has only made this challenge more urgent.

Menu 195

Menu Management Management Online Ordering 195

Modern Restaurant Management

FEBRUARY 18, 2020

Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table. Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

JANUARY 31, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of dramatic Valentine's Day shift, best food scenes, and the evolution of c-store foodservice. Food-away-from-home spending is likely to see modest growth as softer consumer spending patterns prevail. ” A Year of Challenges U.S.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

SEPTEMBER 18, 2020

Additionally, plant-based and immunity-boosting foods, sanitation and outdoor dining has accelerated to an all time high. Nourishment will need to be more nutritious, and food consumption will need to be more functionally driven. Nourishment will need to be more nutritious, and food consumption will need to be more functionally driven.

Food Truck 508

Food Truck Outdoor Food Safety Dine-in 508

7 Shifts

JULY 12, 2024

Variable costs Variable costs depend on your restaurant’s level of activity, including food and beverage costs, labor costs, and supplies. COGS is a restaurant metric that includes everything you spend on food and drinks to make the dishes you serve. Customers sit down, order from a menu, and are served by waitstaff.

Food Truck 397

Food Truck Customer Service Seasonal Menu Loyalty Program 397

Modern Restaurant Management

SEPTEMBER 3, 2020

Unequivocally, restaurateurs and entrepreneurs in the food industry have been among the hardest hit, economically speaking, by the COVID-19 pandemic. Furthermore, since lockdown orders were first implemented in mid-March, many restaurants have been forced to make significant staff cuts. Keeping Staff on Payroll While Staying Afloat.

Fine Dining 502

Fine Dining Restaurant Law Food Truck Outdoor 502

Modern Restaurant Management

AUGUST 18, 2020

. “Our marketing plan has always been to get new people to try our food,” he said. We continued to advertise and market our food, focusing specifically on takeout and delivery to drive business. “So many calls to the restaurant referenced they had seen our truck out front or driving around the town.

Marketing 493

Marketing Front of House Back of House Food Truck 493

Modern Restaurant Management

APRIL 12, 2021

No matter the type of restaurant you own, the type of food you serve, or the usual customers who walk through your door, you need to focus on making your off-premise sales a keystone aspect of your restaurant business. And in 2020, Upserve reported a 783% increase in online orders. It happens automatically on every order.

Front of House 406

Front of House Online Ordering Back of House Customer Service 406

Modern Restaurant Management

JUNE 24, 2020

Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. ” Traditionally, to enable delivery most sellers list their menu on food delivery platforms because the restaurant doesn’t have their own couriers. .

Guest Recovery 539

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 539

7 Shifts

OCTOBER 21, 2021

Fresh: Modern vegan and vegetarian food with an emphasis on whole and natural ingredients. From casual restaurants and coffee shops to fast food chains and new trending restaurant concepts like the virtual restaurant , there's a restaurant concept for every owner and every diner. Example: Cluster Truck. Fast Food Chains.

Fast Casual 370

Fast Casual Food Truck Casual Customer Service 370

Lavu

MAY 30, 2025

Order and pay at the table technology is emerging as a game-changer, allowing guests to browse the menu, place their order, and complete paymentall from their smartphone or a tablet, without waiting for staff. Then, you might want to consider offering order and pay at the table technology.

Ordering 78

Ordering Mobile Ordering Fast Casual Online Ordering 78

Modern Restaurant Management

JUNE 17, 2021

Located in Salina, Kansas, this prototype marks a new chapter for the brand’s design evolution as this option is its first model without a dining room, hosting a double drive-thru and a walk-up ordering station. This new restaurant design option will fit seamlessly with our existing drive-thru and mobile ordering capabilities.

Franchising 431

Franchising Franchise Food Truck Loyalty Program 431

Modern Restaurant Management

APRIL 2, 2020

They include PepsiCo, Uber Eats, Constellation Brands, Moët Hennessy USA, Robin Hood Foundation, Ecolab, Cargill, Boston Beer Company, Shift4 Payments, P&G Professional, Ventura Foods, United HealthCare, The Elliot Group, Davis Wright Tremaine LLP, and the Light Foundation. makes it easy for guests to support local restaurants. .

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

OCTOBER 12, 2022

Serve Special (Spooky) Food and Drinks. Do the same for your food menu and consider offering special party discounts to entice customers even more. Advertise about drink and food specials with a sneak peek photo of a particularly tempting treat. Order on-theme plates, napkins, and cutlery.

Advertising 491

Advertising Social Media Food Truck Seasonal Menu 491

7 Shifts

SEPTEMBER 6, 2022

It remains difficult to fully staff a restaurant ; making food trucks can be the most logical concept to open in the current economy. Large cities like Portland, Los Angeles, and Austin are best known for their food trucks, but cities of all sizes are seeing more of these concepts pop up. 33 Food Truck Ideas.

Food Truck 195

Food Truck Food Seasonal Menu Mobile Ordering 195

Modern Restaurant Management

SEPTEMBER 1, 2023

Using par levels based on real usage and not just a “guess” creates more accurate orders. Forecasting tools enable managers to purchase food, beverage, and supplies at the right level. Every time a truck pulls up to the back dock, it costs money. Mistake #2: Inaccurate Forecasting Inventory is expensive.

Inventory 450

Inventory Management Management Cash Management 450

ChowNow

JANUARY 23, 2025

Are your regulars ordering the same drink and entree every time they come in? An easy way to collect customer emails is through your online ordering system. 1) Pop-Up Collaborations Partner with other local businesses, like a bakery, brewery, coffee shop, roastery, or food truck, for exclusive menu items or drinks.

Events 195

Events Seasonal Menu Social Media Customer Experience 195

The Rail

OCTOBER 17, 2024

While the cost of food waste isn’t a secret , you probably overlook it, considering it a part of doing business in this industry. It can help you fix discrepancies in ordering and inventory management , minimizing food shrink. The consumer price index for restaurant food costs increased by 7.7%

Food Supply 130

Food Supply Waste Supplies Food 130

Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. Tastewise, an AI-powered food intelligence solution, launched in the UK. ” Tastewise Data.

Serving 517

Serving White Paper Food Recycling 517

ChowNow

APRIL 25, 2025

Every restaurant concept should be intentional about their branding, from food trucks and cafes to brunch spots and fine dininggreat branding is how your restaurant stands out and stays memorable. Ask yourself: Why does my restaurant exist beyond serving great food? But how to brand a restaurant isnt always clear.

Mobile Ordering 195

Mobile Ordering Social Media Email Marketing Customer Experience 195

Modern Restaurant Management

SEPTEMBER 15, 2021

78 percent of Canadians have ordered delivery within six months prior to the survey. 78 percent of Canadians have ordered delivery within six months prior to the survey. Quebec ordered delivery the most, with 84 percent saying they had ordered within the last six months. Delivering Excellence. ” Supporting Local.

2021 447

2021 Retail Online Ordering Loyalty Program 447

Cheetah

APRIL 26, 2021

In 2019, we published The Beginner’s Guide to Opening a Food Truck Business , where we covered the basics of buying a food truck, choosing the right location, working with suppliers, and more. Which brings us to the question: Is starting a food truck in 2021 still a good idea? The short answer is YES.

Food Truck 148

Food Truck Delivery 2021 Mobile Ordering 148

Restaurant Clicks

AUGUST 10, 2021

one thing you may or may not know – you will often find yourself in the midst of a food truck extravaganza, especially if you are visiting the downtown area in the middle of the day. Food trucks are all the craze for Washingtonians. We know that the food will be fresh, delicious, and usually locally owned.

Food Truck 147

Food Truck Food Social Media Mobile Ordering 147

Goliath Consulting

MAY 19, 2020

You may even get client requests you’re not used to, like having to add a food truck or using non-traditional type venues you would have never thought of using (1). Those who can harness technological tools like online ordering and loyalty programs are better positioned to succeed ,,, minimizing friction for the end user” (2).

Catering 378

Catering Social Media Online Ordering Loyalty Program 378

Lavu

JUNE 26, 2025

As more restaurants turn to automation, self-order kiosks are becoming a must-have for improving speed, accuracy, and customer satisfaction. But before making the switch, one key question stands out—what is the actual self-order kiosk price in 2025? What Is a self-order kiosk? Self-order kiosks can range in size and use.

2025 78

2025 Pricing Ordering Fast Casual 78

Modern Restaurant Management

JULY 22, 2024

Preventing Unnecessary Food Costs and Waste In addition to preventing excessive energy usage, a connected equipment strategy produces other cost-saving benefits. They also avoid wasting money on food customers could reject because it was burned—and the costly reputational damage resulting from those incidents.

Equipment 493

Equipment Food Truck Point of Sale Waste 493