7 Shifts

NOVEMBER 15, 2024

After all, it’s not just the quality of your food that can keep customers coming back — 73% of diners base their satisfaction on the quality of service they receive. Can you provide an example of how you’ve improved employee performance through training? Hiring the right people can make or break your business.

Leadership

ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Customer Service and Experience Great food and drink is only truly enjoyed when its coupled with a great service experience.

Operations

Modern Restaurant Management

JULY 30, 2025

Some ideas: Work with schools beyond fundraisers: offer to host field trips where kids tour the kitchen, decorate desserts, or learn about food safety. Let Your Team Shape the Culture Big brands often rely on scripts and standard training to maintain consistency. Parents and staff will remember it.

Small Business

Modern Restaurant Management

MARCH 11, 2025

Adaptability became non-negotiable as takeout, delivery, and digital ordering shifted from secondary revenue streams to essential lifelines." Self-ordering kiosks, QR codes, mobile apps and loyalty reward cards have created more personalized experiences, which increase the likelihood customers will return.

Front of House

Modern Restaurant Management

APRIL 18, 2025

It’s no surprise that the fast food chains, which have over 100,000 outlets between them, see opportunities for AI efficiencies. Vulnerabilities in Voice and Vision With voice-automated ordering, there are known threats such as bad actors targeting systems with sub-human-level sound, which can be heard digitally but not by humans.

Food

7 Shifts

NOVEMBER 15, 2024

As such, knowledge of the law and how to train staff to comply is crucial. Effective managers prioritize regular training sessions that cover responsible serving practices. Complaints are inevitable in the food industry, but did you know that most people would rather leave a negative comment online than talk in person?

Bar

7 Shifts

NOVEMBER 15, 2024

How do you handle multiple tables and orders at once? What steps would you take if a customer received the wrong order? How do you maintain accuracy when taking orders for large groups? How do you handle special dietary requests or food allergies? How do you handle multiple tables and orders at once?

Hiring

Perfect Daily Grind

JULY 8, 2025

Coffee equipment marred with coffee residue, limescale, and milk buildup can, at best, turn customers off and, at worst, escalate into a food safety nightmare. Regular cleaning practices not only keep equipment in excellent working order but also prevent health and safety risks that coffee shops can’t afford to ignore.

Equipment

Lavu

MAY 2, 2025

Managing food allergies in a restaurant isn’t just about good service its a critical safety responsibility. Managing food allergens in restaurants is non-negotiable, especially with 32 million Americans living with food allergies. KDS Integration : Streamline order preparation with allergen-specific alerts.

Allergens

Harbor Touch

MARCH 18, 2025

Hire the Right People and Train Them Well Finding top talent is like casting a winning team. One pro we know tested a cook with a plate this order challenge under a timer. Training locks in that potential. The National Restaurant Association found well-trained staff stay 30% longer. Training builds a stronger team.

Management

Lavu

NOVEMBER 29, 2024

Real-time inventory systems help restaurants cut food waste , save money, and improve operations. Forecast Demand : Use sales data to predict future needs and order the right quantities. Forecast Demand : Use sales data to predict future needs and order the right quantities.

Waste

Open for Business

OCTOBER 15, 2024

That’s why having a solid restaurant management training program is so important for owners and operators looking to build a successful team. A well-structured management training program equips new leaders with essential skills while promoting ongoing development. This will help you avoid purchasing more than you need.

Training

The Restaurant Group

DECEMBER 8, 2024

Introduction to Food Waste in Restaurants Food waste is a significant challenge for the restaurant industry, impacting both the environment and profitability. Understanding how to reduce food waste in restaurants is the first step toward sustainable and cost-effective operations.

Waste

Lavu

APRIL 17, 2025

Managing food costs is a growing challenge for restaurants as ingredient prices fluctuate and margins shrink. It also streamlines the ordering process, ensuring that every ingredient is purchased and used with purpose. Controls Costs : Optimizes ordering and stock levels, avoiding unnecessary expenses.

Inventory

QSR Automations

JUNE 10, 2025

The merger of the two companies will create a restaurant technology company that delivers solutions for the entire food lifecycle at scale. From ingredient ordering to food prep to timely order flow, restaurants will be able to accurately predict, plan, and execute operations more efficiently.

Technology

Lavu

MAY 23, 2025

With the growing demand for fresh, made-to-order meals and local favorites, starting a deli can be a smart and rewarding business move. If you want to learn how to open a deli, follow these key steps to establish your brand and get the tools you need to serve customers great food and experiences. Youre not alone.

2025

Lavu

JUNE 20, 2025

From AI-driven ordering systems to smart inventory tools and contactless dining experiences, today’s innovations are reshaping how restaurants operate, serve customers, and stay competitive. In 2025, staying ahead means more than great food—it means leveraging the right tech to boost efficiency, reduce costs, and elevate the guest experience.

Technology

SpotOn

FEBRUARY 26, 2025

Then costs go in order from most controllable to least controllable. That could simply be food sales , alcohol , and non-alcoholic beverages. Cost of Goods Sold (COGS) Your Cost of Goods Sold is the cost of your food and beverages. That way you'll have accurate food and beverage cost percentages for each COGS line item.

License

Indoor Media

JANUARY 16, 2025

Because pizza isn’t just food—it’s an experience. Customers expect hot, fresh pizza when dining in, picking up, or ordering delivery. For example, having a team member trained and dedicated to managing the supply chain ensures you always have the right ingredients on hand without overstocking or running out during a rush.

Website Management

Lavu

MAY 2, 2025

Managing food allergens isnt just a best practiceits a legal and safety necessity for todays restaurants. With increasing awareness of food allergies, allergen management in POS systems has become essential to ensure customer safety and streamline kitchen operations.

Allergens

Lavu

MAY 30, 2025

Order and pay at the table technology is emerging as a game-changer, allowing guests to browse the menu, place their order, and complete paymentall from their smartphone or a tablet, without waiting for staff. Then, you might want to consider offering order and pay at the table technology.

Ordering

Lavu

JUNE 13, 2025

Other bars and restaurants tout the benefits of increased safety and cleanliness (more on that below). By eliminating the need to count, store, and deposit cash, restaurants can free up staff time to focus on serving customers and preparing food. The Melt even went a step further, debuting with online, mobile, and QR-code ordering.

2025

Modern Restaurant Management

MARCH 11, 2025

"As awful as it was, the pandemic pushed restaurants to completely rethink their operations in order to survive, and some of the changes they made during the pandemic have continued to be beneficial to those restaurants and industry at large." The pandemic made speed, accuracy, and seamless ordering non-negotiable.

Mobile Ordering

Modern Restaurant Management

MARCH 11, 2025

No matter how much technology evolves, or trends shift, people will always come back for quality food, great value, and friendly service. While the ways we order and dine may have changed, the reasons people choose a restaurant haven’t. These core elements never go out of style. Aligning tech with business goals is a must.

Loyalty Program

Future Food

MAY 29, 2025

Following our time at the 2025 FoodService Australia Food and Hospitality Week at Melbourne Convention and Exhibition Centre, one thing became abundantly clear: hospitality businesses that are embracing integrated, intelligent technologies are not only adapting to industry change, theyre leading it.

Hospitality

Modern Restaurant Management

JANUARY 7, 2025

Before you ask or expect your team to be accountable, demonstrate it by following through on your commitments and openly addressing mistakes when they happen, whether it’s a scheduling oversight or a missed inventory order. ” Instead of: "Follow proper food safety procedures."

Coaching

EATER

MARCH 12, 2025

The thing that made us survive is that our local farmers were there, more than happy to just give us as much food as we could handle, says Lee, which led to an ever-changing menu. The couple agreed Gado Gados food wasnt fit for takeout, so instead, they tried something new. Theres no way around that. Restaurant rents keep increasing.

2025

The Food Corridor

APRIL 1, 2025

Michigan’s Cottage Food Law allows food entrepreneurs to legally sell certain homemade goods directly to consumers without the need for a commercial kitchen. This law has made it easier for aspiring bakers, jam makers, and food enthusiasts to start their businesses from home. What is Michigan’s Cottage Food Law?

Kitchen Safety

Qu

JUNE 17, 2025

From knowing where an order is in the kitchen to having instant insight into which upsell recommendations are driving the greatest gains in average order value. At Qu, we’re focused on giving you data-driven tools to optimize every part of the order journey so you can run a more efficient, profitable business.

Mobile Ordering

Perfect Daily Grind

JULY 18, 2025

With support from international trade partners, governments and farmers in Ghana, Ivory Coast, and neighbouring countries are investing in new varieties, processing facilities, and training programmes to diversify their economies beyond cocoa and capitalise on rising global demand for coffee. The Russian coffee chain plans to invest US $1.5

Café

Perfect Daily Grind

JULY 4, 2025

The Chinese chain opened two stores in Greenwich Village and Chelsea, offering mobile app ordering and competitive pricing. With the new equipment, MTPak Coffee now offers a minimum order quantity of 200 pieces and a one-week turnaround time after design approval. Changes aim to simplify orders and boost barista efficiency.

Pricing

7 Shifts

NOVEMBER 15, 2024

How do you ensure that your kitchen complies with health and safety standards? How do you handle complaints about food quality from customers? Describe a situation where you had to adapt quickly to a change in the menu or a food supply issue. How do you ensure that your kitchen complies with health and safety standards?

Back of House

Lavu

JULY 18, 2025

Managing a restaurant isn’t just about great food—it’s about great people. You can have an award-winning menu, the best chef, and the freshest locally sourced food; however, if you don’t manage your employees effectively, your restaurant cannot succeed. This automatically ques orders for the kitchen when it is input by wait staff.

Management

Perfect Daily Grind

JULY 29, 2025

There also needs to be some level of education in order to communicate to buyers effectively.” As soon as you add extra ingredients for flavour modification, I consider it infusion,” says Ennio Cantergiani , the owner of Academie du Café , a coffee training and education centre in Chardonne, Switzerland.

Consumer Goods

Modern Restaurant Management

JANUARY 27, 2022

As 60 percent of American consumers order takeout or delivery at least once a week, and online ordering is growing 300 percent faster than in-house dining, many smart operators have pivoted, using ghost kitchens to adapt to these new trends. Commit to ongoing training. Promote your safe practices on social media.

Kitchen Safety

Modern Restaurant Management

APRIL 23, 2025

Are they trained to recognize the warning signs of intoxication before a situation gets out of hand? Consider offering food and water. There’s no need for negotiation–prioritize safety and responsibility. Restaurants face unique risks and responsibilities when serving alcohol.

Restaurant Law

Modern Restaurant Management

DECEMBER 27, 2022

As we close out 2022, food production is at risk. We’re still facing product shortages, exacerbated by ongoing supply chain interruptions and the Russian-Ukrainian war stalling food shipments – including 9.5 Inflation is causing food prices – and food insecurity – to soar. . Focus on Sustainable Food Production.

Food Safety