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These technologies help streamline operations, lighten the workload for staff, and create a better experience for both employees and customers. In 2025, the restaurant industry is witnessing a technological transformation driven by key trends. This results in faster service, fewer errors, and a more relaxed work environment.
Read on for predictions from industry insiders that include chili crunch, black limes, newstaglia, stealth health, and elevated snacking. Culinary and Cocktail Trend Forecasts Kimpton is returning with its annual Culinary + Cocktail Trend Forecast highlighting predictions from its global team of restaurant and beverage talent.
There is reason to be optimistic about the state of modern dining. There is an opportunity for restaurants that can modernize in a way that meets the needs of the diner while simultaneously overcoming food, labor, and technological challenges to run more predictable and profitable businesses.
Restaurants less so How the owner of Krystal and Logan's Roadhouse makes it work Financing Olive Garden sales surge on delivery and free take-home meals Same-store sales rose 6.9% at the Italian casual-dining chain as its investments in affordability and Uber delivery paid off. By Joe Guszkowski on Jun.
Quick-service restaurants maintain a steady customer satisfaction score of 79 (on a 100 point scale), while full-service restaurants — despite slipping 2 percent to 82 — remain one of the highest-rated industries in the Index, according to the American Customer Satisfaction Index (ACSI®) Restaurant and Food Delivery Study 2025.
When used strategically, customer data can help you personalize marketing, streamline operations, and create a better dining experience for your guests. Thats why 44% of restaurants are investing in restaurant technology tools to improve their business analyticsbecause customer data works. Restaurants collect a ton of customer data.
In response to rising food costs, 56 percent of respondents said they planned to increase menu prices, down from 61 percent earlier in the year, and 18 percent said they doubled down on inventory and waste tracking, up two percentage points.
Lets explore why restaurant operators need a better way to handle deliveryand how the right technology can make all the difference. A single mistakelike forgetting to accept an order on one app while preparing anothercan result in a frustrated customer and a lost sale. But what if all your food delivery apps were in one place?
A spike in food costs, a drop in sales volume, or one slow season can wipe out months of hard work. A spike in food costs, a drop in sales volume, or one slow season can wipe out months of hard work. For example: Lets say your restaurant made $100,000 in total sales last month. What Are Restaurant Profit Margins?
So much data is generated at every point within a restaurant, whether fast casual or finedining. The question now becomes – how to make sense of that data and use it to elevate the dining experience. The question now becomes – how to make sense of that data and use it to elevate the dining experience.
One approach is to use a contribution margin model : after youve calculated food cost, ask yourself how much money is left from the sale of a menu item to cover everything else. Yes, competitor pricing can give you a ballpark idea of what customers in your area expect to paybut it shouldnt be your only reference point.
For operators, restaurant apps mean higher sales, greater customer retention, and smoother day-to-day operations. With 76% of operators saying using technology gives them a competitive edge, these mobile tech tools are no longer a nice-to-have but an absolute necessity to stay competitive with restaurants in your area.
This growth is fueled by increasing internet penetration, smartphone proliferation, technological advancements, the COVID pandemic, and the emergence of cloud kitchens. Comprehensive analytics dashboard for insights into customer preferences and sales trends. If so, you’re not alone. from 2023 to 2030.
Since 2014, online ordering has grown 300% faster than dine-in and now accounts for roughly 40% of restaurant sales. In 2025, the US online food delivery market is expected to reach $424.9 billion in revenue. Customers expect to browse menus, place orders, and pay for their meals with just a few taps of their phones.
With enhanced automation, smarter financial tools, and expanded integrations, these advancements reflect SpotOn’s ongoing commitment to providing technology that helps restaurants operate more efficiently, maximize revenue, and deliver exceptional hospitality. and Finn’s Fish House. and Finn’s Fish House.
Restaurants can now use customer data to enhance restaurant menu design, creating smarter menus that increase profits and improve the dining experience. Spot Best-Sellers : Focus on the 16% of menu items that drive 80% of sales. This approach also helps reduce food waste and maximize customer satisfaction.
How Technology Helps : POS systems track costs, reduce waste, and improve menu performance. By diving into ingredient-level data and overall menu trends, they can fine-tune offerings to improve profitability. Want to boost your restaurant’s profits? Start by analyzing your ingredient costs.
Increases Sales : Personalized recommendations drive purchases. POS systems are transforming dining by making personalized experiences easy and efficient. This means menus can be updated to reflect what people actually want, making the dining experience more engaging and relevant.
favorite dishes, dining frequency). Personalized marketing helps restaurants connect with customers by tailoring offers and experiences to individual preferences. With 62% of consumers leaving brands that fail to personalize experiences , personalized restaurant marketing can increase revenue by 10-30%.
From wait times and staff efficiency to sales trends and customer satisfaction, POS system performance offers critical insights into daily operations. The technological heart of your business, Point of Sale systems are essential. Yet, many restaurant owners overlook the valuable data it holds.
Modern point-of-sale systems go beyond order processing—they streamline operations, reduce bottlenecks, and improve table turnover. In this post, we’ll explore five essential POS features designed to reduce wait times and deliver faster, more efficient dining experiences. Ease of Implementation in U.S. Restaurants For U.S.
Actionable insights : Real-time analytics help optimize sales and inventory. Best iPad Point of Sale Demo for Restaurants 2023 1. Orders are sent to the kitchen instantly, cutting down trips to fixed terminals, speeding up service, and improving the overall dining experience. The benefits are undeniable.
Over the last several years, QR order and pay has gone from being a fringe technology to a widely used solution for restaurants, bars, breweries, and wineries. Misconception 1: You can just turn QR codes on at your restaurant without making any operational changes and it'll work just fine.
Delivery/Takeout : COVID created a shift from in-person dining to takeout and delivery options, increasing reliance on third party delivery services, and on attractive takeout options. From a legal perspective, Insurance : the pandemic highlighted the limitations of insurance policies. Workforce : COVID fundamentally changed the labor market.
In today’s fast-paced dining environment, even a few seconds of lag can create a ripple effect that impacts your entire service flow. In this post, well break down five clear signs that your point-of-sale system is holding your restaurant backand what you can do to fix it. Manual PIN entry further slows things down.
Restaurants and Food Service: Including finedining, fast casual, QSRs, cafes, and catering. Fluctuating Occupancy/Demand: For hotels, occupancy rates directly impact revenue, while for restaurants, daily covers drive sales. Key Takeaways Understand the key functions and principles of hospitality and leisure accounting.
Restaurant profit margin calculator How to lower restaurant costs How to increase restaurant sales Gross and net profit margins for restaurants In restaurants, profit margin is the percentage of revenue left over after expenses and costs are taken out. We all know it. Restaurant profit margins are pretty low.
A single percentage point difference in food costs or labor can be the difference between profit and loss. IRS Audits: Inaccurate or incomplete records can trigger costly and time-consuming IRS audits, leading to significant penalties and fines. Bookkeeping is the often-unsung hero, forming the bedrock of smart financial management.
For many restaurants, you have access to a loyalty program right through your point of sale system or digital platforms. Ultimately, youll increase the rate at which they dine with you, engage your customers, and increase your revenue. Points-Based Program Your customers earn points for each dollar they spend.
In the bustling world of gastronomy, the art of restaurant bookkeeping often takes a backseat. It’s a nuanced dance, balancing income and expenditure, ensuring the financial health of the establishment. This guide aims to simplify the process, whether you’re a seasoned restaurateur or new to the industry.
Did you know a poorly managed menu could cost you thousands in wasted food and lost profits each month? The more locations you operate, the bigger the loss. Menu management touches all core aspects of running a restaurant. It starts with accurate pricing, clear dish descriptions, and consistent nutritional information.
Most Restaurants Increased Sales in 2024 Approximately 63 percent of restaurant operators that manage finances said their profits in 2024 increased compared to last year. Most Restaurants Increased Sales in 2024 Approximately 63 percent of restaurant operators that manage finances said their profits in 2024 increased compared to last year.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining trends, hiring trends, tech trends, brunch trends, alcohol trends, and egg prices. American Diner Trends Despite a higher cost of living, the average consumer’s dining habits are unchanged.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of Drinksgiving and Thanksgiving trends, FSR challenges, and "out-of-the-box" dining habits. One strategy for reducing costs has been the increased use of technology.
Discover tools and technologies that support revenue optimization. This flexibility ensures that you’re always selling at the optimal price point, maximizing revenue for every room sold. Key Takeaways Learn proven revenue management strategies for the hospitality industry. Learn more about our Accounting Services !
Looking back at the most recent recession, dining out dropped 8.8% In reaction to the tariff announcement, the Dow Jones Industrial Average dropped over 4,000 points over two days in April 2025, marking a 9.48% decline. in December 2007–June 2009, relative to pre-recession period levels. decline over 88 trading days.
But restaurants face a fine balance in increasing costs, as customers are also impacted by the realities of inflation. Recent surveys are showing the vast majority of Americans have been cutting back on dining out. Adopt In-House Technology to Improve Service and Reduce Errors.
Reports show that 81 percent of finedining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. Technology has clearly played a huge role in restaurant modernization, especially in light of the pandemic.
Additionally, restaurants will experience a significant shift in technology and customer service. Airflow within restaurants should flow from cleaner sources to dirtier sources – from dining areas to kitchens, restrooms to pick up / delivery spaces and more. Architectural Considerations in HVAC.
While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge. Quick-service restaurants are also feeling the pressure – large chains like Chick-fil-A and McDonald’s have had to close dining rooms due to insufficient staffing.
This can be done by calculating your restaurant’s food cost percentage and cost of each dish using reports and data that an integrated point-of-sale can provide. Keep things running smoothly by using an integrated point-of-sale system that allows you to do everything in one place. Offer Easy Online Ordering.
Since COVID, technology in the restaurant industry has moved at lightning speed. It’s also become a boost to top-line sales. There are new technologies coming out for restaurants that will help them better track inventory, analyze their purchases and calculate waste. This is a trend I hope will go away.
Different innovative payment methods are being leveraged to increase food services efficiency in fast-food joints to finedining. Payment technology data could help with forecasting store demand patterns and identifying demand drivers. In-app pre-ordering solutions to help with food waste.
The food industry has been historically slow to integrate technology and digital solutions. Here are the ways technology is revolutionizing the culinary world through. The Future of Payments Payment option variety is changing the dining experience in unthinkable ways. Gone are the days of cash-only transactions.
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