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2024 Outlook: Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. To capture their attention and loyalty, businesses, including restaurants, must prioritise easy access and convenience. Nothing is fraud proof.

2024 215
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2024 Outlook: Restaurant Trends and Challenges, Part Two

Modern Restaurant Management

Think behind-the-scenes kitchen tours or insights into who the people are that work at the restaurant, offering patrons a chance to immerse themselves in the brand. In 2024, brands will continue to overcome the challenge of accessing and aggregating this valuable owned data to cultivate this level of hospitality and long-term brand loyalty.

2024 132
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Restaurant Experts’ 2021 Outlook, Part Two

Modern Restaurant Management

A lot of retailers rushed to market in response to COVID-19 to provide mobile experiences that prioritized safety and contactless interactions. Chipotle recently announced its first digital-only restaurant called the Chipotle Digital Kitchen. Safety is paramount: Gone are the days of buffet style displays and bulk serving.

2021 230
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MRM Research Roundup: End-of-May 2021 Edition

Modern Restaurant Management

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. ” Highlights from the report include: Fast Food.

2021 189
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NCR Reveals 2022 Hospitality Trends and Predictions

Modern Restaurant Management

Research has long suggested service with a smile reinforces the relationship between restaurant and customer, increasing tips and loyalty. pickup, delivery, drive-thru, ghost kitchens). pickup, delivery, drive-thru, ghost kitchens). A simple facial expression can elevate the customer experience. Gluten-free buns, please.

2022 189
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Back of House Restaurant Guide: Integrating FOH and BOH for Seamless Operations 

Apicbase

Additionally, the BOH handles food safety and restaurant administration. This includes the food prep and kitchen areas, food storage rooms, walk-in fridges, pot wash stations, staff break rooms, and offices. Food safety. Fast and friendly service. These include food production and inventory management. Cost control.

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Restaurant Insiders on 2020 Lessons Learned, Part Two

Modern Restaurant Management

The bakery, which distributes to grocery stores nationwide, is now built to better accommodate both customer and consumer needs while continuing to put the safety of employees and customers first. We’ve also noticed the increased importance of loyalty programs at times like this. Shyam Rao, CEO and Cofounder, Punchh.

2020 197