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Five Keys to Success for QSRs Post-COVID

Modern Restaurant Management

Mobile-Based Loyalty Programs. It is no surprise that the rollout of loyalty programs is all around us, with companies like McDonald’s, Burger King and Taco Bell all providing this offering to their customers. Data-Driven Personalization.

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Amid Influx of New Employees, Restaurants Must Build and Reinforce Brand Excellence

Modern Restaurant Management

Restaurants must adopt tech solutions to boost safety, quality, accuracy, transparency, consistency, and compliance – all factors that contribute to brand excellence. Unfortunately, many restaurants are using archaic training programs, so update your training to be current, relevant, and tech driven.

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Why Training is the Key to Accurate Messaging About Gluten-Free Foodservice

Modern Restaurant Management

When staff are unable to answer basic questions about your gluten-free menu, or ask inappropriate questions of guests who inquire about gluten-free options, consumers may have doubts about your ability to ensure their safety or prepare a dish that meets their dietary needs. The first step is to clearly identify any gluten-free dishes.

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2024 Outlook: Restaurant Trends and Challenges, Part Two

Modern Restaurant Management

Think behind-the-scenes kitchen tours or insights into who the people are that work at the restaurant, offering patrons a chance to immerse themselves in the brand. In 2024, brands will continue to overcome the challenge of accessing and aggregating this valuable owned data to cultivate this level of hospitality and long-term brand loyalty.

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Three Ways Technology Can Help Restaurants Navigate the Challenges of Inflation

Modern Restaurant Management

Just as restaurants were on the path toward recovery after COVID-19 closures and safety restrictions, the current economic conditions continue to present challenges for the industry. Put Loyalty Rewards Into Customers’ Hands with a Branded Mobile App.

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2024 Outlook: Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

Other advancements include: integrating data from various sources, including social media, reviews, and loyalty programs, to gain a holistic view of customer behaviour as well as as well as the implementation of real-time analytics for immediate insights into customer behaviour and preferences. Nothing is fraud proof.

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8 Ways to Navigate The Restaurant Staff Shortage

Lavu

Despite the vaccination efforts and safety measures implemented by restaurants, some potential employees may still be hesitant to return to work in this industry. Some have involved staffing agencies, increased wages, offered signing bonuses, or implemented referral programs to attract new employees in the service industry.