Modern Restaurant Management

OCTOBER 22, 2020

The fast-casual brand continues to grow amid the pandemic and is on track to open more than 30 restaurants this year. Together, they are launching the Pathways to Black Franchise Ownership program, an innovative personal development training initiative that equips potential business owners to operate high-performing businesses.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Modern Restaurant Management

JULY 14, 2020

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. “White Castle is an industry innovator, and we take a great amount of pride in our history – never forgetting about the future ahead,” said Lisa Ingram, CEO of White Castle.

Mobile Ordering 164

Mobile Ordering Certification Loyalty Program Kitchen Safety 164

Modern Restaurant Management

FEBRUARY 10, 2020

42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI). The organization’s most recent survey found that 69 percent of hospitals in their network are working to reduce meat in patient and retail settings.

Hospitality 184

Hospitality Food Consumer Goods Point of Sale 184

BNG Point of Sale

SEPTEMBER 2, 2021

Fast Food And Quick Service . The high turnover nature of these operations tends to result in fewer kitchen staff required, cheaper food and menu items, and smaller retail spaces, than other types of endeavors in the restaurant industry (and indeed other catering businesses). Loyalty Program . Cloud Kitchens .

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Food Truck Loyalty Program Food Point of Sale 52

Modern Restaurant Management

NOVEMBER 24, 2021

The organization is run by Veterans and former First Responders with a passion for helping heroes in search of their next calling and offers a variety of programs to help veterans and current and former first responders succeed within the franchising space.

Franchise 178

Franchise Franchising Loyalty Program 2022 178

Modern Restaurant Management

JANUARY 22, 2021

“While this 2020 required us to pivot, we’ve been able to stay focused on maintaining our position as the fastest growing fast casual brand,” said Swenson, who joined Dave’s Hot Chicken at the tail-end of 2019. ” Naf Naf Expands in Dallas Area. . ” Fogo de Chão Inks New Deals.

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Franchise Franchising 2020 2021 204

Modern Restaurant Management

DECEMBER 16, 2019

The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. Expect for casual dining, upscale casual and fine dining to have abysmal sales and traffic growth numbers. First, at 2.1 Top QSR Traffic.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

JANUARY 2, 2024

People will increasingly choose innovative products not only because they align with their values, but because they taste and perform better or otherwise meet personal preferences or needs. This shift will position cultivated meat as a long-term venture with the potential for far-reaching positive impacts on future generations.

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2024 Fast Casual Insurance Food Safety 197

Modern Restaurant Management

DECEMBER 20, 2023

While these tools have so far proven revolutionary as time-savers, the months ahead will reward innovation-minded restaurant leaders willing to go beyond these entry-level AI uses and find new ways to leverage it for improved customer engagement, back-end data processing and more.

2023 197

2023 Loyalty Program Mobile Ordering Consumer Goods 197

Modern Restaurant Management

DECEMBER 21, 2022

From grocery to retail; offering an opportunity for consumers to linger or pop in to pick up a meal not only adds revenue opportunities but also foot traffic and consumer preference data. Loyalty will continue to get more personal and less transactional. Gamification will play a larger role in driving brand loyalty.

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2023 Loyalty Program Fast Casual Customer Experience 167

Modern Restaurant Management

FEBRUARY 17, 2021

Fast food, fast casual and sit-down restaurant apps have seen the biggest jump since last April. Orders from fast food apps increased 38 percent, fast casual apps increased 71 percent, and sit down restaurants increased 88 percent. 86 percent have ordered directlyfrom a restaurant app in the last six months.

2021 190

2021 Mobile Ordering Loyalty Program Download 190

Modern Restaurant Management

JUNE 12, 2020

Through this program, Dunkin’ franchisees have the opportunity to offer their restaurant employees an affordable, flexible and supportive pathway to an associate or bachelor’s degree from SNHU. Taffer’s Tavern has its eyes set on bringing its bar fare andbeverage program to D.C. “The D.C.

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

Modern Restaurant Management

FEBRUARY 18, 2020

Elo’s Sonal Apte, vice president of retail and hospitality. Technology is ever-changing and constantly disrupting industries – from restaurants and retail to healthcare – and everything in between. In the short term, it’s QSR that will experience labor improvement, then fast-casual. Reduce theft.

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Mobile Ordering Front of House Fast Casual Customer Service 216

Modern Restaurant Management

AUGUST 25, 2021

In today’s competitive market of fast casual chicken concepts, our brand has continued to differentiate itself with our made-from-scratch food and our hospitable atmosphere that guests are excited to return to,” said Scott Deviney, CEO of Chicken Salad Chick. & Canada. Daddy's Chicken Shack Plans National Expansion.

Franchise 167

Franchise Franchising Customer Experience Point of Sale 167

Modern Restaurant Management

MARCH 26, 2021

Flynn now owns and operates a combined total of 2,355 quick-service, fast casual and casual dining restaurants, generating $3.5 “With this product in hand, Meals on Wheels programs will be able to continue to deliver nutritious meals to homebound seniors while providing much needed financial relief.

Franchise 172

Franchise Franchising Fast Casual Loyalty Program 172

Modern Restaurant Management

JUNE 17, 2021

“The new Tuen Mun Town Plaza location is the ideal place to bring CPK’s food and beverage innovations and globally inspired ingredients to the thousands of hungry guests that visit the mall every day.” For more information on the program, including the 2022 scholarship application details, visit [link]. in Florida.

Franchise 173

Franchise Franchising Food Truck Loyalty Program 173

Modern Restaurant Management

MAY 27, 2020

Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. The email receipt option allows restaurant operators to maintain contact with their guests and to nurture patron loyalty.

Food Safety 177

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 177

Modern Restaurant Management

MARCH 11, 2020

” Andrew Jhawar, Senior Partner of Apollo and Head of the Consumer & Retail industry group, added, “We are pleased that Smart Foodservice will be able to thrive with a strong complementary partner in US Foods. Innovative Experiences. It can be served with signature dips or used as a slider bun for a sandwich.

Bar 155

Bar Cash Management Loyalty Program Point of Sale 155

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s Love & Sandwiches is ranked #12 on Fast Casual’s Movers and Shakers 2021 list. Ike’s appointed industry veteran Adam Rinella as Vice President of Development to help the booming fast casual brand reach even more markets. It was a natural fit to bring Bangin Buns into the Ike’s family.”

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Franchise Franchising Food Fast Casual 189

Modern Restaurant Management

SEPTEMBER 24, 2021

These team members work in restaurants, retail manufacturing plants, regional restaurant operations and the Columbus-based home office. “Team member tenure at White Castle is unprecedented in our industry, and that loyalty absolutely goes both ways.” ” In 1946, Billy Ingram became the first member of the 25-Year Club.

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Franchise Franchising Customer Experience Fast Casual 185

Modern Restaurant Management

SEPTEMBER 14, 2021

The James Beard Foundation’s programs exist to serve and bolster people at different points in their careers. The Awards are one of these programs.” An award recipient is both innovative and consistent, through storytelling on a plate; in food media; and in the broader food system. Who is a James Beard Award winner?

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

DECEMBER 14, 2020

. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our Step Up to The Table.

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Webinar Customer Experience Mobile Ordering Customer Service 190

Modern Restaurant Management

DECEMBER 13, 2019

HOP® Restaurants announced plans to launch Flip’d by IHOP™, a new fast-casual concept in the U.S., “In looking at what exists today in terms of fresh, fast menu options — particularly at breakfast — there’s still tremendous opportunity for growth,” said Jay Johns, President of IHOP.

Mobile Ordering 100

Mobile Ordering Catering POS Customer Experience 100

Apicbase

MARCH 28, 2024

Platform – Build a Reliable Tech Ecosystem Your restaurant kitchen software should be part of your overall ecosystem linking seamlessly with front-of-house (FOH) systems – reservations, ePOS, loyalty, and ordering tech – as well as accounting, payroll, and HR tech. So, how can you ensure your kitchen team produces food fast and consistently?

Management 52

Management Management Point of Sale Kitchen Safety 52

Modern Restaurant Management

FEBRUARY 14, 2020

SOBEWFF® also provides our students, many of whom come from low-income families, financial relief and motivation toward a timely graduation through its scholarship program. “I want to show people that hibachi and ramen can be just as thoughtful and delicious in a casual setting,” said Liang. in Plano, Texas.

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Back of House Hotels Leadership Design 132

Modern Restaurant Management

OCTOBER 29, 2020

“With 92% of restaurant traffic now off-premise, this funding gives us the opportunity to provide more restaurants with innovative ways to reach more consumers. Coatue led the investment in this round alongside other prominent industry innovators and investors in Lunchbox’s seed round.

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Online Ordering Customer Service Seasonal Menu Food Order 144

Modern Restaurant Management

JUNE 19, 2020

” “The addition of SuperFi enables us to extend our reach and better serve our customers, while complementing our strategy that is focused on innovation and expansion,” said Robin Johnston, COO of Bloom Intelligence. Ecolab Science Certified Program. PPP Forgiveness Links and EZ App. ” xtraCASH from xtraCHEF.

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Food Safety Customer Experience Website Management Employee Relations 145

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests."

Mobile Ordering 151

Mobile Ordering Online Ordering Food Order Recycling 151

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 196

2021 Loyalty Program Coupons Fast Casual 196

Modern Restaurant Management

DECEMBER 31, 2019

2019 brought a rapid increase of dairy-free and vegan options for consumers in restaurants including ice cream, cheese, chicken, beef and continued innovations for fish, lamb and milk. Amanda Nichols, senior manager, retail, hospitality, and food service practice at Kronos Incorporated.

2020 138

2020 Kitchen Safety Consumer Goods Point of Sale 138

Modern Restaurant Management

JULY 1, 2021

When they do go out, consumers prefer local restaurants over national chains; QSR more than fast casual or casual dining; and coffee shops/casual eateries are preferred over "breakfast only" spots. Chick-fil-A holds onto its fast food crown; Subway stumbles. percent to a score of 77.6

2021 155

2021 Loyalty Program Mobile Ordering Consumer Goods 155

7 Shifts

MARCH 30, 2022

For casual establishments, consider putting promotional signs on the backs of bathroom stall doors and at the silverware stand. More appropriate at fast food, quick-serve, and casual dining establishments, floor graphics use arrows and guides to bring people to the right place in your restaurant with creative floor signage.

Advertising 370

Advertising 2022 Social Media Email Marketing 370

Modern Restaurant Management

JULY 27, 2020

Permanent Closures Continue to Increase Across Restaurants, Retail and Other Industries. The restaurant industry now reflects the highest total business closures, recently surpassing retail. Shopping and retail businesses have endured 26,119 total business closures, of which 48 percent are permanent (12,454 permanent closures).

Franchise 177

Franchise Franchising Mobile Ordering Kitchen Safety 177

Modern Restaurant Management

NOVEMBER 2, 2020

According to Deloitte’s new report, “ The Restaurant of the Future Arrives Ahead of Schedule – Time to Get on Board ,” as consumers place a premium on convenience and favor digital connections, a new focus on safety has amplified those demands and accelerated restaurant roadmaps for innovation.

2020 221

2020 Mobile Ordering Hotels Food Safety 221

Modern Restaurant Management

FEBRUARY 19, 2020

In addition, Taco John’s is rolling out a systemwide remodel program to match its updated branding, driving its popularity among young consumers. The drive-thru feature is a first for the fast casual brand, which has previously focused on eat-in cafés and kiosks.

Franchise 123

Franchise Franchising Fast Casual Point of Sale 123

Modern Restaurant Management

JUNE 14, 2020

Department of the Treasury, issued new and revised guidance for the Paycheck Protection Program (PPP). This guidance implements the Paycheck Protection Program Flexibility Act (PPPFA), signed into law by President Trump on June 5, 2020, and expands eligibility for businesses with owners who have past felony convictions.

Food Safety 169

Food Safety Loyalty Program Kitchen Safety Online Ordering 169

Modern Restaurant Management

JANUARY 31, 2020

Illinois, Massachusetts, Connecticut, and California — primarily led by declines in retail businesses. A Tough Year for Retail, Food, and Auto Businesses. Fast-food restaurants also took a hit, down 1.5 Retail businesses led the decline, across these metros and states. points), food trucks (up 3.5 Superfoods.

2020 192

2020 Loyalty Program Point of Sale 2019 192