Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. For part one, click here.

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2023 Loyalty Program Mobile Ordering Customer Experience 197

7 Shifts

OCTOBER 31, 2022

Speak to what sets you apart from the pack, what food you'll serve, the service style (fast-food, fast casual, fine dining, etc.) Here is Union Square Hospitality Group 's mission statement: At Union Square Hospitality Group, our mission is to enrich lives through the power of Enlightened Hospitality.

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Point of Sale Back of House Document Download 397

Modern Restaurant Management

JUNE 18, 2020

Recognizing this shift, Freshii , a fast-casual franchise with hundreds of locations globally, created a corporate partnership that enables companies to offer meal kits and market baskets at a discount to their employees. and grocery boxes delivered directly to home offices.

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Supplies Innovation Food Supply Loyalty Program 189

Modern Restaurant Management

JUNE 3, 2021

In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers. . Fast food reigns supreme.

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2021 Fast Casual Mobile Ordering Guest Recovery 189

The Restaurant Times

OCTOBER 3, 2023

Charting a path that spans the domains of retail, e-commerce, and hospitality, Karl Goodhew’s story is a reflection of the remarkable possibilities that technology, innovation, and a relentless drive for change can create. From leading software engineering at Macy’s Inc.,

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Innovation Fast Casual Retail Loyalty Program 52

Modern Restaurant Management

AUGUST 17, 2020

Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers. "But while consumers are anxious to get back out there to eat, they come with new expectations on everything from menus to the technology used to increase safety. Can't touch this.

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2020 Loyalty Program Mobile Ordering Fast Casual 197

Modern Restaurant Management

DECEMBER 28, 2020

Technology is becoming a big part of how we run our business. Rental fees are making a comeback: The hospitality industry was hit hard this year and industry players will be looking for ways to recuperate lost revenue in 2021. Scott Lawton, CEO and cofounder at bartaco. This extends into every facet of event planning and preparation.

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2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

DECEMBER 16, 2021

This includes raising wages, boosting benefits such as offering early wage access, and leveraging technology to improve scheduling, automate processes and streamline operations, ensuring a seamless shift every time. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

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Modern Restaurant Management

DECEMBER 21, 2020

Keeping our guests and team members safe remains our top priority and is the highest form of hospitality in these times. Keeping our guests and team members safe remains our top priority and is the highest form of hospitality in these times. We’ve also noticed the increased importance of loyalty programs at times like this.

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2020 Kitchen Safety Food Safety Loyalty Program 197

Modern Restaurant Management

OCTOBER 22, 2020

The fast-casual brand continues to grow amid the pandemic and is on track to open more than 30 restaurants this year. Together, they are launching the Pathways to Black Franchise Ownership program, an innovative personal development training initiative that equips potential business owners to operate high-performing businesses.

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Franchise Franchising Loyalty Program Kitchen Safety 154

Modern Restaurant Management

JULY 14, 2020

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. They are offering $0 delivery fees** from all merchant partners in DoorDash’s program to support Black-owned businesses on DoorDash and Caviar through the end of 2020. ” Resetting America.

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Mobile Ordering Certification Loyalty Program Kitchen Safety 164

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. To be able to offer these types of resources means a lot.

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Modern Restaurant Management

JULY 20, 2021

Frequency is rising fast too, and 43 percent of US consumers plan to visit venues more often than they did in 2019—nearly twice the number who will go out less (22 percent). "This report provides valuable insight into all the ways restaurant brands can improve the online to offline customer experience and drive brand loyalty."

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2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

JANUARY 22, 2021

“While this 2020 required us to pivot, we’ve been able to stay focused on maintaining our position as the fastest growing fast casual brand,” said Swenson, who joined Dave’s Hot Chicken at the tail-end of 2019. ” Naf Naf Expands in Dallas Area. . ” Fogo de Chão Inks New Deals. .

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Modern Restaurant Management

DECEMBER 21, 2020

Marketers who already had a text messaging programs in place discovered that consumers actually opened their texts and messages got through (In fact, 97 percent of the time!). But most restaurants hadn’t invested in the technology or the processes needed to service the onslaught of digital engagement and transactions they experienced.

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2020 Online Ordering Fast Casual Point of Sale 180

Open for Business

OCTOBER 20, 2023

Quick links Market research and business plan Location and layout Budgeting and costs Licenses and legal requirements Creating the menu Staffing Technology and systems Marketing and branding Opening your restaurant Market research and business plan Market research and crafting a solid business plan are foundational steps in opening a restaurant.

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License Email Marketing Seasonal Menu Front of House 78

Modern Restaurant Management

DECEMBER 16, 2019

The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. Expect for casual dining, upscale casual and fine dining to have abysmal sales and traffic growth numbers. First, at 2.1 times and 2.8

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2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

AUGUST 14, 2020

In addition to virtual kitchens meeting lower labor costs, they also offer a fast-track to opening, with a location able to begin serving in just one month. Fazoli's teamed up with Impact Hospitality Group and owner Mike Lokhandwala to franchise a ghost kitchen facility at PREP Atlanta, located at 3781 Presidential Parkway, Ste.

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Franchise Franchising Kitchen Safety Food Safety 189

Modern Restaurant Management

JANUARY 2, 2024

We've reached a point where we're recognizing the value and limits of these technologies. In 2024, we anticipate a continued evolution, where technology and sustainability will play pivotal roles in reshaping the culinary experience. The hospitality industry suffers the most from labor shortages.

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2024 Fast Casual Insurance Food Safety 197

Modern Restaurant Management

DECEMBER 21, 2022

A tightly integrated technology strategy will be key to workplace satisfaction and profitability. Having a single supplier and point of support for all the store technology and payment processing functions also reduces administrative burden and risk. Loyalty will continue to get more personal and less transactional.

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2023 Loyalty Program Fast Casual Customer Experience 167

Modern Restaurant Management

DECEMBER 4, 2020

“They’ve had to basically adapt and change their entire business model,” says Yang Yang, an associate professor in the School of Sport, Tourism and Hospitality Management (STHM) at Temple University. This index helps ensure that the hospitality industry remains flexible and adaptable when faced with uncertainty.”

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Loyalty Program Fast Casual Online Ordering Consumer Goods 145

Apicbase

FEBRUARY 29, 2024

54% of restaurants plan to spend more on technology in 2024. 85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. On the other hand, fast food restaurants are on the rise , with 0.8% million tons in 2020 and 12 million tons in 2021. billion by 2030.

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Modern Restaurant Management

FEBRUARY 18, 2020

Elo’s Sonal Apte, vice president of retail and hospitality. Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. In the short term, it’s QSR that will experience labor improvement, then fast-casual.

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Mobile Ordering Front of House Fast Casual Customer Service 215

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.

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Modern Restaurant Management

MARCH 11, 2020

The majority of fast-casual and fine dining operators are meeting this challenge head-on by adding new offerings monthly,* driving increased competition with bar-and-grill operators. These include marketing, website development, appointment scheduling, digital loyalty, review management, and both retail and restaurant POS solutions.

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Bar Cash Management Loyalty Program Point of Sale 154

Modern Restaurant Management

AUGUST 25, 2021

inked its biggest area development agreement to date with the largest Wendy’s franchisee, Meritage Hospitality Group, Inc. While exploring concepts to expand our portfolio, we were quickly attracted to Taco John’s,” said Gary Rose, president and COO of Meritage Hospitality Group. A Deal to Taco ‘Bout.

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Franchise Franchising Customer Experience Point of Sale 167

Modern Restaurant Management

JUNE 12, 2020

Through this program, Dunkin’ franchisees have the opportunity to offer their restaurant employees an affordable, flexible and supportive pathway to an associate or bachelor’s degree from SNHU. Taffer’s Tavern has its eyes set on bringing its bar fare andbeverage program to D.C. ” Showing Support.

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Modern Restaurant Management

MAY 27, 2020

Appropriate spatial distancing practices through visual cues, physical alterations and adaptive technology. Investing in and expanding emerging technologies to drive contactless experiences. Available and emerging technology. Redesigning workflows to ensure safe distancing between employees. Motion sensors.

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Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

Modern Restaurant Management

MAY 1, 2020

Other businesses have seen a surge of consumer interest, including chicken-wing joints (+84 percent), pizzerias (+71 percent) and fast-food restaurants (+55 percent). dine out more often to fulfill basic needs and gravitate toward drive-thru and take-away options associated with QSR and fast casual. In the U.K.

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2020 Fast Casual Food Safety Guest Recovery 191

Modern Restaurant Management

MARCH 26, 2021

Flynn now owns and operates a combined total of 2,355 quick-service, fast casual and casual dining restaurants, generating $3.5 “With this product in hand, Meals on Wheels programs will be able to continue to deliver nutritious meals to homebound seniors while providing much needed financial relief.

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Franchise Franchising Fast Casual Loyalty Program 171

Modern Restaurant Management

MAY 28, 2021

The Ellises also won three other awards including the Top Quarters for Kids fundraiser, Clean Juice’s charitable program helping underprivileged children get access and education about organic eating. IHOP® unveiled the latest plans to launch a pilot of its new fast-casual concept, flip’d by IHOP (flip’d).

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Franchise Franchising Fast Casual Loyalty Program 189

Modern Restaurant Management

SEPTEMBER 14, 2021

Sandra (Sandy) Reinhardt: Vice President of Information Technology | 30 years. She moved to information technology in 1994 where she was instrumental in putting in the first network and email system for SBCI. She is now responsible for all aspects of technology across the Schostak family of companies and office.

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Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

MAY 12, 2020

In this edition of MRM News Bites, read about efforts to help the restaurant industry and heroes as well as "new normal" restaurant technology and products. We can continue to show our support for the hospitality industry and the great, hardworking people it employs. Dining Bond Goes Global.

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Mobile Ordering Online Ordering Food Order Recycling 150

Modern Restaurant Management

FEBRUARY 6, 2020

“At CPK, we take great pride in sharing our passion for California-style pizza, fresh and creative ingredients and best-in-class hospitality with our guests around the world,” said Jim Hyatt, CEO of CPK. Other enhancements, including overhauls of the brand’s technology systems and mobile app, are on the horizon.

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Franchise Franchising Fast Casual Customer Experience 153

Modern Restaurant Management

DECEMBER 28, 2020

Restaurant owners will lean heavily on technology that is intuitive, can be easily integrated with existing systems. Those that are continuing to prosper had their technological house in order prior to the pandemic. generation. Regardless of the decisions made, there will inevitably be a big market for new and interesting packaging.

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2021 Kitchen Safety Food Safety Mobile Ordering 199

Modern Restaurant Management

SEPTEMBER 24, 2021

“Team member tenure at White Castle is unprecedented in our industry, and that loyalty absolutely goes both ways.” In early September, the business announced a month-long program to thank its own team members who opt for the vaccine: $100,000 in cash prizes. Nathan's Famous in France. Nathan’s Famous, Inc.

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Franchise Franchising Customer Experience Fast Casual 185

Modern Restaurant Management

FEBRUARY 14, 2020

SOBEWFF®, which benefits the Chaplin School of Hospitality & Tourism Management at Florida International University (FIU), has raised more than $30 million for the School to date. We can’t thank Southern Glazer’s enough for investing in the next generation of hospitality leaders.” in Plano, Texas.

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Back of House Hotels Leadership Design 131