Modern Restaurant Management

DECEMBER 21, 2020

We have also learned that our guests are willing to try new things and have really embraced our touchless ordering system as well as our new takeout offerings. We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

Modern Restaurant Management

JULY 20, 2021

Since this daypart has increased traffic during the pandemic, operators will need to innovate their food and beverage offerings to grow traffic. "Across "Quality, value, and innovation will always be relevant to the consumer, but we also need to recognize that in many ways the world has fundamentally changed."

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

JULY 30, 2021

The partnership aligns Clean Juice’s core values of healthy, clean living with a focus on raising the nutritional and educational value of organic food and beverage choices available to consumers across the nation. There aren’t a lot of products that are transparent about what is in your food.”

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Expect for casual dining, upscale casual and fine dining to have abysmal sales and traffic growth numbers.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

JANUARY 13, 2023

“After 36+ years of serving innovative, California inspired cuisine, we are proud to have built an incredibly loyal and supportive CPK guest community, so we wanted to do something to show our appreciation as we kick off the new year,” said Ashley Ceraolo, SVP of Marketing at California Pizza Kitchen. Value Meal.

2023 100

2023 Menu Seasonal Menu Back of House 100

Modern Restaurant Management

SEPTEMBER 15, 2020

These features include tableside mobile ordering, NFC contactless payments, and direct online ordering. ” The majority of SALIDO's employees joined NAB following the acquisition to continue innovating the Restaurant OS. Market Cafe is completely contact-less: guests scan and pay for all their items and leave.

Fast Casual 162

Fast Casual Casual Menu Mobile Ordering 162

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. World’s First Mobile Restaurant Powered by Advanced Robotics.

Food Truck 126

Food Truck Customer Service Customer Experience Dietary Restrictions 126

7 Shifts

DECEMBER 18, 2023

With tip payouts, servers share portions of their tips with other staff members, such as bartenders, hosts, and food runners. Kiosk ordering Your busy customers don’t always have time to wait in line. Kiosk ordering tools speed up the ordering process, making it easier to keep up during a mealtime rush.

Management 397

Management Management Email Marketing Point of Sale 397

Modern Restaurant Management

NOVEMBER 24, 2021

” Fast-Craft Restaurant Concept Set to Have 50 Locations Open by the End of 2022. The brand has been able to create an entirely new category of menu items, transforming the familiar comfort food of chicken and waffles into its photo-worthy and on-the-go staple.

Franchise 177

Franchise Franchising Loyalty Program 2022 177

Modern Restaurant Management

AUGUST 14, 2020

Because the facility includes a kitchen for restaurants to prepare foods, the only equipment needed to operate a Dickey’s location is a smoker and a warming cabinet. Virtual kitchens handle food delivery and have additional staff at the facility, so the barbecue brand will only need to employ a limited number of team members.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Modern Restaurant Management

MARCH 11, 2022

In particular, supply chain disruptions and staffing shortages – whether due to resignations or illness – are forcing quick service and fast casual restaurants to adapt quickly to changing conditions. Increased Emphasis on Online Ordering. Appeal to Mobile Gamers. Final Thoughts.

2022 208

2022 Marketing Fast Casual Mobile Ordering 208

Modern Restaurant Management

MARCH 31, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features foot traffic analysis due to the COVID-19 outbreak, food trends evolving due to Coronavirus and changing shopping behavior. While food and beverage had been declining steadily, retail is generally trending up. COVID-19 Foot Traffic Analysis.

2020 112

2020 Food Safety Kitchen Safety Consumer Goods 112

Modern Restaurant Management

DECEMBER 20, 2023

Many dining establishments found ways to use AI to track and flag stock quantities, automate schedule-making for staff, implement customer service chatbots and process online orders. The increasing threat of fraud, especially through spoofing, is also anticipated to drive the widespread adoption of secure mobile payment methods in the future.

2023 197

2023 Loyalty Program Mobile Ordering Consumer Goods 197

7 Shifts

DECEMBER 18, 2023

With tip payouts, servers share portions of their tips with other staff members, such as bartenders, hosts, and food runners. Kiosk ordering Your busy customers don’t always have time to wait in line. Kiosk ordering tools speed up the ordering process, making it easier to keep up during a mealtime rush.

Management 195

Management Management Email Marketing Point of Sale 195

Modern Restaurant Management

FEBRUARY 18, 2020

Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table. Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Modern Restaurant Management

NOVEMBER 19, 2020

Together, the initiative supported the food and beverage community by providing more than 500,000 freshly cooked meals and much needed supplies across 19 relief kitchens nationwide. Sharebite launched Sharebite Stations, a streamlined, post-COVID compliant solution for facilitating contactless food delivery at offices.

Mobile Ordering 147

Mobile Ordering Kitchen Safety Online Ordering Coaching 147

Modern Restaurant Management

MARCH 8, 2024

In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Of that increase, 30 percent came through Catering Online Ordering, which launched in Q3 2023. On average, catering orders ticket sizes in Q4 2023 were $160.

Catering 100

Catering 2024 2023 Guest Recovery 100

Modern Restaurant Management

MAY 27, 2020

Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. ” Over 200 food banks face a surge in demand for emergency food aid in the wake of COVID-19. Frequent hand washing following CDC guidance and food code.

Food Safety 176

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

Modern Restaurant Management

DECEMBER 21, 2022

This will manifest itself in several ways, such as informing robotics in the kitchen for food preparation, in addition to kitchen display systems (KDS) as restaurants kitchens seek to improve efficiency and better optimize for enhance prep station capacity management. – Chris Adams, VP of Strategy, Oracle Food and Beverage. "As

2023 167

2023 Loyalty Program Fast Casual Customer Experience 167

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. And because our food travels so well, guests never have to choose between quality and convenience." flip'd by IHOP.

Franchise 189

Franchise Franchising Fast Casual Loyalty Program 189

Modern Restaurant Management

JANUARY 27, 2020

Grubhub launched its Ultimate technology, a revolutionary, first-of-its-kind proprietary hardware and software solution that integrates all restaurant ordering channels into one system. There are four components that make up the Ultimate technology: Lightweight point of sale (POS) with direct integration to the Grubhub web and mobile app.

Catering 122

Catering Mobile Ordering Customer Service Leadership 122

Modern Restaurant Management

JUNE 17, 2021

Located in Salina, Kansas, this prototype marks a new chapter for the brand’s design evolution as this option is its first model without a dining room, hosting a double drive-thru and a walk-up ordering station. This new restaurant design option will fit seamlessly with our existing drive-thru and mobile ordering capabilities.

Franchise 172

Franchise Franchising Food Truck Loyalty Program 172

Modern Restaurant Management

SEPTEMBER 10, 2021

” In order to commit to an effective rollout system-wide, Wing Zone will introduce the new brand at five corporate locations in Las Vegas before implementing at other locations across the country. Ike’s Love & Sandwiches is ranked #12 on Fast Casual’s Movers and Shakers 2021 list. Real Food at BK.

Franchise 188

Franchise Franchising Food Fast Casual 188

Restaurant365

FEBRUARY 25, 2020

Just as there is no single food and drink formula for restaurant industry success, there is no simple formula for a healthy profit margin. Your restaurant profit margin can be influenced by food and inventory trends, your geographic location, the state of the broader economy, and a wide range of other factors. Fast Casual Restaurants.

Loyalty Program 183

Loyalty Program Fast Casual Point of Sale Online Ordering 183

Modern Restaurant Management

DECEMBER 9, 2019

This edition of MRM News Bites features The American Food Association, Branch and Delaget, Restaurant Revolution Technologies, Popmenu, The Greene Turtle Sports Bar and Grille, ParTech, Casio America, Radobank, Koomi and Helios, Cudos, Postmates and TGI Fridays and Catania Oils. Restaurant of The Moment: Brenda’s French Soul Food.

Leadership 167

Leadership Online Ordering Website Management Customer Experience 167

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. The funding will be used to help more restaurants transition to online ordering during the COVID-19 pandemic and beyond.

Online Ordering 143

Online Ordering Customer Service Seasonal Menu Food Order 143

Modern Restaurant Management

DECEMBER 14, 2020

US Foods Holding Corp. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our

Webinar 189

Webinar Customer Experience Mobile Ordering Customer Service 189

Restaurant365

FEBRUARY 18, 2022

The restaurant industry is absolutely brimming with innovation. Between self-service, order management, home delivery options, and futuristic robotic servers, there’s no shortage of great ideas for boosting front-of-house productivity. Casual dining – 28%. Fast casual – 26%. Going mobile with management.

Technology 78

Technology Dietary Restrictions Back of House Front of House 78

Modern Restaurant Management

JANUARY 17, 2020

This investment comes at a pivotal time, as the Indian fast casual has more than 50 franchise and corporate locations in varying stages of development across the United States, including two franchised locations that recently opened in Atlanta and Orange County, California. " Benihana Plans Franchise Expansion.

Franchise 136

Franchise Franchising Fast Casual Leadership 136

Modern Restaurant Management

MAY 12, 2020

The idea of purchasing Dining Bonds seemed to strike a chord with the public as a way to provide much needed financial support in order to help restaurants stay in business. ” US Foods Donates More Than $10 Million. U S Foods Holding Corp. million people experiencing food insecurity.

Mobile Ordering 150

Mobile Ordering Online Ordering Food Order Recycling 150

Modern Restaurant Management

JULY 1, 2020

There has also been an increase in review content for Black-owned restaurants and food businesses (up 9X) and nightlife (up 13X). Review mentions of “Back-owned” (and related terms) also skyrocketed, up 426 percent, as people look to support and surface these businesses to the community.

2020 180

2020 Travel Food Safety Consumer Goods 180

Modern Restaurant Management

SEPTEMBER 14, 2021

He started his career with Hardee’s Food Systems in 1983 ending in the position of District Manager. Paul Soulliere began his career with Hardee's Food Systems in 1978 and worked his way up as Crew Supervisor, Assistant Manager, and Restaurant Manager. Bill is a 1982 graduate of Michigan State University.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

NOVEMBER 5, 2019

This edition of MRM News Bites features McDonalds, the Food Waste Reduction Alliance, OpenTable, Ordermark, Hudson Group, Hakkasan Group , Waitr and Checkers, ICV Partners, Restaurant Technologies, Diebold Nixdorf and Alto-Shaam. Changes at the Top for McDonald's. in January 2017. in January 2017.

Waste 101

Waste Food Leadership Customer Service 101

Modern Restaurant Management

OCTOBER 18, 2019

In this edition of MRM News Bites, we feature Winnow, Epic Burger, OneDine, Revenue Management Solutions, t he ONE Group Hospitality, McCain Foods, Epson America and Noble, Inspire Brands and 2nd Avenue Lighting. Winnow Raises $20M to Fight Food Waste. 63 million tons of food is wasted every year. ” Marc Zornes.

Waste 104

Waste Food Franchise Franchising 104

Modern Restaurant Management

JUNE 19, 2020

” “The addition of SuperFi enables us to extend our reach and better serve our customers, while complementing our strategy that is focused on innovation and expansion,” said Robin Johnston, COO of Bloom Intelligence. Pre-COVID, companies provided food to employees and guests for meetings, events, or as a perk.

Food Safety 145

Food Safety Customer Experience Website Management Employee Relations 145

Modern Restaurant Management

AUGUST 28, 2020

He began his life-long career in the hospitality business at the food service division of Stouffer in Newark, N.J., and joined the Marriott Corporation in 1965 to help launch its fast-food division, beginning with Hot Shoppes Jr., Army as First Lieutenant at Fort McPherson, Ga., in a management role at the Officers’ Club.

Allergens 145

Allergens Kitchen Safety Guest Recovery Customer Service 145

Apicbase

MARCH 28, 2024

Most successful food businesses are now multi-unit and multi-channel. The F&B director works with the order forms, the COO analyses the profit and loss statements, the inventory manager checks the stock counts, the executive chef works in the recipes database and so on. In this post, we’ll help you narrow down the options.

Management 52

Management Management Point of Sale Kitchen Safety 52