Ken Burgin

JULY 5, 2022

Every week in the Hospo Reset Newsletter, we share a product or service that’s caught our eye – for kitchen & beverage management, staffing, facilities management, marketing and overall productivity. Food, Menus and Kitchen Management. Free Safety Posters – excellent collection. Goodbye barista?

Kitchen Safety 78

Kitchen Safety Food Safety Website Management Online Ordering 78

7 Shifts

DECEMBER 9, 2020

They empowered guests to order food and pay through Toast Order&Pay and had captains provide “the traditional touchpoints of service,” like greeting, getting water, checking back, and upselling cocktails and dessert. JoAnn Chang is an incredible leader and made herself available to chat with anyone about safety protocols.

Webinar 195

Webinar Guest Recovery Kitchen Safety Online Ordering 195

Culinary Cues

FEBRUARY 22, 2021

Of, course the food must be tasty and appealing at some level and above all else – consistent. How convenient you might ask: we barely need to slow down our cars and roll down the window when our food arrives – that’s convenience. Great food and drink and honest, sincere service can be the sunshine at the end of a not so terrific day.

2022 375

2022 Food Truck Merchandise Point of Sale 375

Culinary Cues

APRIL 3, 2020

Some events like this may be out of our control – but how we deal with them lies squarely on our shoulders. Here are some examples of scenarios to plan for: [] PEOPLE ARE AFRAID TO BE IN A RESTAURANT WITH CROWDS. [] CUSTOMERS ARE CONCERNED ABOUT THE SAFETY OF THE FOOD THEY ORDER.

Guest Recovery 318

Guest Recovery Social Media Kitchen Safety Food Safety 318

Modern Restaurant Management

MARCH 9, 2022

We've all ordered our favorite food online at least once from a local restaurant, and it was cold when it arrived at our doorstep. Events like this not only ruined our entire eating experience, but also prevented us from ordering food from this restaurant for a while.

Compost 204

Compost Sustainability Online Ordering Kitchen Safety 204

Goliath Consulting

DECEMBER 12, 2020

COVID-19 Safety. COVID-19 has been a powerful driving force for AI tech particularly in this industry, as stay-at-home orders, social distancing and other safety measures forced operators to rethink how they interact with their staff and guests. Even with the vaccine, we expect the focus on safety and hygiene to remain.

2021 167

2021 Kitchen Safety Food Safety Loyalty Program 167

Foodable

JANUARY 29, 2021

With innovations outside of BOH kitchen operations, new kiosk-style robotics are popping up everywhere, is tech able to preserve quality and experience? In a time of heightened awareness on safety, kiosk-style operations create new standards on sanitation. ” Please reach out to our virtual events team to create your own today!

Food Safety 103

Food Safety BOH Kitchen Safety Food Order 103

The Restaurant Group

FEBRUARY 21, 2022

Commercial Kitchen Layout. You’d think it’s all about how good their menu and food is [1]. So restaurant owners need to pay close attention to the design and layout of their kitchens and bars to maximize the efficiency of their service. Your Commercial Kitchen and Bar Design Matters. Order and Hygiene.

Design 78

Design Bar Kitchen Safety Food Safety 78

7 Shifts

MARCH 10, 2021

They have a passion for food, an adventurous spirit, a strong work ethic, and the ability to teach and lead. A successful business plan covers everything from the food you’ll serve to how your restaurant will look and how you want your customers to feel. Attend a National Small Business Week event.

Management 370

Management Management Small Business Email Marketing 370

Apicbase

MARCH 25, 2024

Managing inventory and supplier ordering is like juggling flaming torches while riding a unicycle (which also happens to be on fire). Demand forecasting for restaurants puts out the flames, takes the guesswork out of purchase orders and streamlines the supply chain. What are the benefits of demand forecasting in food service?

Inventory 52

Inventory Management Management Kitchen Safety 52

Modern Restaurant Management

JULY 16, 2021

On the positive side, the pandemic forced any number of pivots among restaurateurs as they struggled during the pandemic shutdown to keep their doors open and kitchens cooking. Virtual kitchens, for example, were already accelerating trends when the pandemic hit. Cracker Barrel trialed a chicken and biscuit concept. Apparently.

Management 186

Management Management Insurance Kitchen Safety 186

Clover - Restaurants

APRIL 9, 2024

Reliable, quality food suppliers for restaurants are one of the few key components that a dining establishment must have to remain operational. They keep the kitchen stocked, help ensure quality products, and provide valuable support that allows you to focus on what you do best: creating a great dining experience for your customers.

Food Supply 98

Food Supply Online Ordering Food Truck Food Order 98

Modern Restaurant Management

MARCH 10, 2020

The National Restaurant Association remains on top of the issue providing updates and resources including a fact sheet and a webpage with an FAQ, industry guidance, and food safety guidelines provided by ServeSafe to address increasing questions about COVID-19. We ensure food safety. Eat healthier.”

Kitchen Safety 203

Kitchen Safety Food Safety Cash Management Food Supply 203

Lavu

SEPTEMBER 29, 2023

According to the Bureau of Labor Statistics July 2023 Job Openings and Labor Turnover Summary , the number of job openings in the food services and drinking places industry was 1.9 This means that there were 600,000 more job openings than hires in the food services and drinking places industry in July 2023.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Ken Burgin

JUNE 6, 2023

Wine and Food Pairing Training : AI can create materials and quizzes on wine and food pairing, helping staff make better recommendations to customers. Health and Safety Compliance: Develop interactive health, safety, and cleanliness standards modules.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

Modern Restaurant Management

MAY 21, 2020

However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant won’t be a hub of contagion. You can save up on ingredients by discontinuing the more niche dishes that rarely get ordered. Offer Disposable Menus.

Social Media 212

Social Media Food Safety Cash Management Kitchen Safety 212

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 178

2022 Food Supply Back of House Kitchen Safety 178

Ken Burgin

AUGUST 1, 2023

Ask people from one department to suggest a solution for another department eg front of house suggests the solution for a kitchen problem. The Jammed Kitchen: Imagine it’s Saturday afternoon, one of the busiest times at your restaurant. The kitchen staff must be more relaxed and confident about keeping up with the current demand.

Training 60

Training Management Management Kitchen Safety 60

7 Shifts

OCTOBER 15, 2020

Every restaurant has been forced to adapt their operations in order to survive and ultimately grow for the future. A restaurant is not just the restaurant owner, a restaurant is the kitchen staff, waitstaff, the whole industry around restaurants. We’re focusing on our guests’ safety, health and well-being.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Deliverect

DECEMBER 7, 2020

Just as everyone was making their predictions for 2020 this time last year, a certain black swan event came along and caused a bit of a stir. Many quick-serve and fast-food restaurants thrived using delivery and drive-thru channels. What does the future look like for restaurant ordering and delivery tech?

Online Ordering 148

Online Ordering 2021 Delivery Ordering 148

Deliverect

DECEMBER 7, 2020

Just as everyone was making their predictions for 2020 this time last year, a certain black swan event came along and caused a bit of a stir. Many quick-serve and fast-food restaurants thrived using delivery and drive-thru channels. What does the future look like for restaurant ordering and delivery tech?

Online Ordering 146

Online Ordering 2021 Delivery Ordering 146

The Rail

OCTOBER 7, 2022

million food workers. These can range from food quality complaints to food safety lapses and their consequences. Regardless, any issue stemming from a food handler’s lack of training could end in extreme monetary losses for a restaurant. The Importance of Food Safety Training. Operational challenges.

Food Safety 87

Food Safety Training Kitchen Safety Food 87

The Restaurant Times

MAY 22, 2020

The growing popularity of online food delivery has enabled restaurant operators to pivot their operations to ghost kitchens. Existing ghost kitchen businesses are also adjusting their operational efficiency to fulfill the increased demand for proper food delivery.

Delivery 98

Delivery Operations Kitchen Safety Food Safety 98

Ken Burgin

FEBRUARY 13, 2024

Questions in the Minds of Chefs or Cooks Applying for a Job What is the restaurant’s culinary or food philosophy? Applicants may wonder about the restaurant’s culinary direction, commitment to sustainability, sourcing ingredients, and how innovation is balanced with tradition in the kitchen.

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Modern Restaurant Management

JUNE 18, 2020

As stay at home orders are lifted, consumers will begin visiting restaurants and businesses locally while practicing social distancing. Diners’ main concerns about visiting restaurants again include cleanliness and safety. Food and Alcoholic Delivery. Health and safety when dining out – What matters most?

2020 170

2020 Guest Recovery Kitchen Safety Online Ordering 170

Modern Restaurant Management

DECEMBER 21, 2020

We have also learned that our guests are willing to try new things and have really embraced our touchless ordering system as well as our new takeout offerings. We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

The Restaurant Times

JULY 27, 2020

Accepting this as a new reality, restaurant operators are planning how to navigate post-lockdown operations while complying with safety regulations and reopening their restaurant. Due to the virus scare, physical distancing is here to stay, and restaurant operators must take adequate measures to ensure the safety of customers and staff.

Operations 97

Operations Kitchen Safety Food Safety Social Media 97

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. ” Highlights from the report include: Fast Food.

2021 186

2021 Fast Casual Mobile Ordering Guest Recovery 186

Modern Restaurant Management

MARCH 16, 2020

“We know the coming weeks will be challenging ones for many small business owners, and we want to help restaurants focus on food, not finances.” will present a free webinar in conjunction with The Food and Beverage Shows titled, "Restaurant Preparation to Minimize COVID-19 Disease Risk and What You Need to Do Now."

Food Safety 233

Food Safety Kitchen Safety Small Business Employee Relations 233

The Food Corridor

JANUARY 4, 2022

Chefs and caterers are always looking to reach more members of the public with their delicious food. With private events difficult to arrange and more consumers happy to order food for delivery, caterers and independent chefs have new opportunities; and therefore, need new ways to connect with customers. Win, win anyone?

Catering 105

Catering Food Online Ordering Kitchen Safety 105

BNG Point of Sale

NOVEMBER 20, 2020

The answer lies in restaurant ordering systems. This easy add-on feature gives you the power to stay efficient while managing food orders, all the while providing a wealth of backend information to help you manage your restaurant teams for improved performance. What is a restaurant ordering system? Table-Side Ordering.

POS 98

POS Ordering Mobile Ordering Online Ordering 98

Cheetah

MAY 11, 2021

To help restaurant operators make the most of this exciting event, here are 3 things you can do to get your business ready for reopening. To comply with the requirements, make sure you abide by the Social Distancing Protocol and Health and Safety Plan checklists and post the appropriate signage ( required posters ).

Back of House 148

Back of House Front of House Food Supply Coaching 148

Foodable

DECEMBER 11, 2020

Recover America is a virtual event committed to helping operators rebuild their business and better prepare for the future, providing local level consumer trends and key insights regarding the inner workings of the restaurant and hospitality industry. Ghost kitchens and virtual brands are on the rise.

Kitchen Safety 93

Kitchen Safety 2025 Food Safety Events 93

Modern Restaurant Management

AUGUST 14, 2020

Dickey’s Barbecue Pit is expanding its franchise opportunities to feature another nontraditional franchise model – virtual kitchens and has executed area development agreements to bring more of Dickey’s slow-smoked, Texas-style barbecue to Chicago, Houston and Orlando, as well as make its debut in Providence, Rhode Island.

Franchise 186

Franchise Franchising Kitchen Safety Food Safety 186

Lavu

DECEMBER 6, 2019

Customers are able to reserve tables, order meals, and show up to the restaurant at mealtime to skip the line and not wait in the kitchen. Nowadays every restaurant can have their food delivered thanks to third-party businesses like GrubHub and DoorDash. Gone are the days of handwritten food orders.

Kitchen Safety 78

Kitchen Safety Social Media Point of Sale Front of House 78

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. QDOBA's New Concept. ” Delivering Jobs.

Franchise 142

Franchise Franchising Loyalty Program Kitchen Safety 142

Apicbase

NOVEMBER 28, 2022

Food traceability is compulsory for many food companies in the US, Europe, and the UK. These businesses are accountable for any safety issues in their supply chain and must have information on traceability for the goods they grow, distribute, and sell. But that’s not the only reason why food traceability has gone mainstream.

Tip Distribution 52

Tip Distribution Kitchen Safety Food Supply Food Safety 52