Modern Restaurant Management

APRIL 9, 2025

Customers expect seamless online ordering, loyalty programs, and delivery options, and franchise systems need to invest in tech to stay competitive. Customers expect seamless online ordering, loyalty programs, and delivery options, and franchise systems need to invest in tech to stay competitive.

Loyalty Program 251

Loyalty Program Franchise Franchising Fast Casual 251

EATER

OCTOBER 15, 2024

Heating and cooling, refrigeration, and cooking equipment are the biggest energy users, followed by lighting. As cook Luz Sanguna finishes preparing an order of huevos rancheros, she says the induction cooktop is “much better,” because it cooks more quickly and “doesn’t burn.” “I That seems to be the case with Rifrullo’s kitchen staff.

Compost 284

Compost Food Equipment Waste 284

Modern Restaurant Management

OCTOBER 16, 2024

For example, an app might offer 15% off your first order. When done on a large scale, this wastes the platform’s marketing budget and eventually leads them to cut down on promotions, slowing order volumes for restaurants. A big one is promotion abuse. Promotion abuse can take other forms as well.

Delivery 417

Delivery Food Order Online Ordering Food Supply 417

7 Shifts

NOVEMBER 14, 2024

Back-of-house (BOH) staff, including chefs and kitchen assistants, will focus more on food safety, food handling, and kitchen equipment use. Our program includes resources for creating a job post, evaluating candidates, and equipping new hires with the skills they need for their roles.

Training 195

Training Kitchen Safety Food Safety Customer Service 195

ChowNow

FEBRUARY 13, 2025

Is online ordering inefficient? Experiencing over-ordering or last-minute shortages? Are you aiming to speed up service, cut labor costs, or increase online sales? With a modern cloud-based POS, restaurants can streamline order taking, reduce human error, and improve the overall speed of service. Set clear goals.

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

7 Shifts

OCTOBER 22, 2024

With 90% of diners checking a restaurant online before visiting, you also need a strong online presence to attract and boost reservations. Let’s explore 26 proven online marketing strategies to help your restaurant thrive. A smooth mobile experience keeps people engaged and leads to more online bookings.

Book 195

Book Marketing Email Marketing Social Media 195

ChowNow

APRIL 4, 2025

For a long time, third-party delivery apps seemed like the easiest way to get your restaurant online and in front of new customers. Instead of giving up control to outside platforms, some restaurants are shifting to a more direct approach: first-party ordering. First-Party vs. Third-Party Ordering: Whats the Difference?

Ordering 195

Ordering Online Ordering Mobile Ordering Customer Experience 195

ChowNow

MARCH 28, 2025

It allows AI to understand and respond to human language, which is how virtual assistants can answer customer questions or take online orders. These botsoften built into your website or online ordering platformcan handle tasks like: Taking reservations Answering FAQs (Are you open on Mondays?)

Front of House 195

Front of House Back of House Online Ordering Email Marketing 195

ChowNow

MAY 23, 2025

It factors in all your operating expenses, like labor, rent, insurance, equipment repairs, marketing, and more. Good profit margins are what allow you to reinvest in your team, upgrade equipment, expand your menu, or just take a breath between shifts. Keep them too low, and youre losing your net profit margin every time someone orders.

Point of Sale 195

Point of Sale Insurance Fast Casual Customer Service 195

Modern Restaurant Management

JUNE 23, 2025

There's been a notable shift in how families celebrate holidays as recent data from Sauce saw a 38-percent jump in delivery orders on Mother's Day. For many, ordering in isn’t just about convenience, it’s a lifestyle choice. Streamlining kitchen workflows to ensure efficient order fulfillment.

Catering 282

Catering Delivery Specials Online Ordering 282

Modern Restaurant Management

MAY 23, 2025

Does your POS system, online ordering platform, or accounting software hold sensitive data? While you can set up MFA freely with several services online, it’s safer to ask for help from a cybersecurity expert. Clearly identify data that needs to be protected. These are key areas to protect with MFA.

Operations 221

Operations Online Ordering POS Retail 221

Modern Restaurant Management

JANUARY 16, 2025

The results demonstrated that online consumers seek delivery services from providers committed to carbon-neutral processes. From ordering on DoorDash to getting a massive delivery of fresh produce, we can all do our part to help. Fuel and e-commerce order management systems help streamline delivery routes.

Sustainability 251

Sustainability Delivery Food Recycling 251

Modern Restaurant Management

APRIL 7, 2025

One location might offer seamless mobile ordering, while another struggles with glitchy payment systems, creating inconsistencies that can frustrate customers and impact revenue. Customers crave simplified steps at the beginning and end of their food service experiences, and it’s not hard to understand why.

Loyalty Program 282

Loyalty Program Mobile Ordering Customer Experience Customer Service 282

Modern Restaurant Management

JULY 9, 2025

Whether you need to purchase catering equipment, renovate space for private events, or expand your kitchen capacity, good business credit translates to more options and potentially better terms. The top planned investments include online ordering software (35 percent), marketing software (32 percent), and accounting software (32 percent).

Cash Management 221

Cash Management Small Business Equipment Technology 221

Modern Restaurant Management

MARCH 11, 2025

Adaptability became non-negotiable as takeout, delivery, and digital ordering shifted from secondary revenue streams to essential lifelines." Self-ordering kiosks, QR codes, mobile apps and loyalty reward cards have created more personalized experiences, which increase the likelihood customers will return.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

ChowNow

MAY 2, 2025

Start with a detailed business plan that lays out every cost, from food costs and equipment to licensing and operating expenses. The Alternative: Prioritize local marketing, own your customer email list, and optimize your online listings. Create a buffer for unexpected expenses and slow times. Finally, make sure people can find you.

Email Marketing 195

Email Marketing Social Media Cash Management Customer Service 195

Modern Restaurant Management

MARCH 10, 2025

workers now operating in a hybrid model, restaurants can focus on becoming the go-to destination for office-day meals through targeted promotions, convenient ordering options and other innovations. Diners Want Digital—And Restaurants Can Profit from It Before the pandemic, digital ordering was growing slowly.

Loyalty Program 251

Loyalty Program 2024 Customer Experience Consumer Goods 251

Modern Restaurant Management

MAY 16, 2025

Clear signals (verbal or non-verbal) between the kitchen, servers, and hosts help reduce wait times and missed orders. A Klaviyo survey highlights growing pressure to deliver value and consistency both in-person and online. Speed of Service This measures the time from order to delivery.

Front of House 324

Front of House Communication Back of House Fast Casual 324

Modern Restaurant Management

JANUARY 16, 2025

The results demonstrated that online consumers seek delivery services from providers committed to carbon-neutral processes. From ordering on DoorDash to getting a massive delivery of fresh produce, we can all do our part to help. Fuel and e-commerce order management systems help streamline delivery routes.

Sustainability 221

Sustainability Delivery Recycling Food 221

The Rail

MARCH 31, 2025

Consistent Equipment Across Locations : Using standardized equipment across all locations, such as commercial deep fryers , ensures consistency in food preparation and quality. Here are some quick fixes: Point-of-Sale (POS) Systems: Modern POS systems simplify ordering and payment.

Technology 130

Technology Management Management Operations 130

7 Shifts

OCTOBER 28, 2024

Plus, you can offer a digital or online menu that can make it easier to update prices and promotions as needed. Review your inventory and spot areas where there’s over-ordering and spoilage, especially for perishable items like food and garnishes. Aside from price, menu engineering also involves looking into its design.

Merchandise 195

Merchandise Point of Sale Seasonal Menu Bar 195

ChowNow

APRIL 15, 2025

In the restaurant business, operating costs are the day-to-day expenses required to keep your doors open and your kitchen firingeverything from rent to payroll to the packaging your to-go orders go out in. If youre pushing out more orders, getting more ingredients, and staffing more servers, these costs will reflect that.

Operations 195

Operations Online Ordering Customer Service Customer Experience 195

Goliath Consulting

OCTOBER 16, 2024

By combining various tools like ordering, payments, and management systems into one cohesive platform, restaurants can enhance efficiency, reduce errors, and create a more seamless experience for both staff and guests. It processes orders and payments while tracking sales data. These ensure that the kitchen is always well-prepared.

Operations 150

Operations Loyalty Program Front of House Online Ordering 150

Lavu

NOVEMBER 30, 2024

They connect tools like inventory tracking, payroll, and online ordering into one system, allowing real-time data access for smarter decisions. Key benefits include: Efficiency : Automates workflows like inventory management and order processing. When backend systems work efficiently, it leads to faster, more accurate service.

POS 78

POS Operations Online Ordering Mobile Ordering 78

The Rail

JUNE 11, 2025

Include key milestones like finalizing the lease, completing renovations, hiring staff, ordering equipment, and doing test runs of your menu. Start early and cast a wide net, using both online platforms and local job fairs. Visit their facilities, ask for references, and start with small orders to test reliability.

Management 147

Management Management Equipment Hiring 147

Modern Restaurant Management

JULY 17, 2025

From loyalty retention to order accuracy to app reviews, cross-functional collaboration is what transforms guest expectations into business outcomes. When someone places an online order, tracks delivery or modifies an app-based pickup, they are still seeking a sense of hospitality.

Loyalty Program 221

Loyalty Program Customer Experience Point of Sale Hospitality 221

Modern Restaurant Management

APRIL 9, 2025

It's important to guide them in adjusting to specific parameters in order to achieve a successful partnership. For example, Pancheros now implements pick-up windows where needed, as our online business has grown rapidly due to the pandemic shifting people’s buying habits.

Franchise 221

Franchise Franchising Loyalty Program Training 221

Modern Restaurant Management

MAY 30, 2025

But mass-merchant online retailers like Amazon can pull this off because that’s the type of market they’re in. This includes setting up online ordering and delivery systems, releasing mobile applications for reserving tables, and digitizing their menus.

Customer Experience 251

Customer Experience Customer Service Social Media Email Marketing 251

Modern Restaurant Management

NOVEMBER 15, 2024

Furthermore, the testing of new equipment, including warming racks and pizza lockers that hold multiple orders of hot pizza with quick and secure access, are operationally designed specifically for pick-up and third-party delivery needs. How does the redesign work for varied real estate footprints?

Mobile Ordering 221

Mobile Ordering Design Customer Experience Online Ordering 221

Modern Restaurant Management

DECEMBER 31, 2024

However, the industry has renewed optimism, driven by the adoption of digital and mobile ordering, menu creativity and heightened expectations around AI. Similarly, 59 percent of respondents believe mobile apps that offer easy online ordering will have the greatest impact on operations over that same time period.

Franchise 221

Franchise Franchising 2024 Mobile Ordering 221

Lavu

JUNE 20, 2025

From AI-driven ordering systems to smart inventory tools and contactless dining experiences, today’s innovations are reshaping how restaurants operate, serve customers, and stay competitive. Digital Ordering Systems If you are still scheduling shifts with pen and paper, 2020 is the year to change that.

Technology 78

Technology 2025 Online Ordering Fast Casual 78

Modern Restaurant Management

JANUARY 31, 2025

This reflects the positive impact loyalty programs have on driving revenue, with 83 percent of restaurant leaders saying their loyalty program successfully drives up order or basket size, as well as repeat visits (82 percent) and return on investment (78 percent). pizza nights in a month. billion in 2033 from US$ 84.14 billion in 2024.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Lavu

MARCH 21, 2025

By analyzing ordering patterns, sales trends, and customer preferences using the POS systems System, they can make data-driven decisions to optimize menu offerings, highlight popular dishes, and introduce profitable items. Smarter Pricing Adjust prices based on order frequency and demand.

Design 78

Design Menu Seasonal Menu Point of Sale 78

Modern Restaurant Management

MAY 30, 2025

This has led to many perks for consumers, such as reduced wait times, contactless ordering, and more personalized offers and rewards. The market is influenced by evolving consumer lifestyles, the growth of digital ordering, and consumer demand for convenient and affordable dining. percent from 2025 to 2033 and reach US$ 345.6

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Lavu

APRIL 4, 2025

Whether it’s managing high-volume orders or simplifying cash flow with dual drawers, Lavu is built to handle it all. Lavus restaurant POS system offers an intuitive, touchscreen iPad POS solution designed to streamline operations and speed up service by allowing teams to quickly place orders and process payments.

POS 78

POS 2025 Bar Point of Sale 78

EATER

JANUARY 13, 2025

You cant select individual flavors when you order to ship online, but trust, they wont disappoint. For Valentines Day, you can order both a gift and a date-night activity with its bonbon painting kid, which lets you decorate your own bonbons with edible paint. A vegan box is also available.

Online Ordering 250

Online Ordering Bar Take-out 2025 250

The Rail

JANUARY 28, 2025

Smart investments in ordering systems and guest retention tools pay off through better operations and increased repeat business. Starting with a reliable POS system is the best first step for adding online ordering capabilities and kitchen display systems.

Cash Management 130

Cash Management Loyalty Program Inventory Waste 130