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Seasonal hires can have an outsized impact on how a restaurant fares during a busy period. Hiring and Recruitment: Making a Strong First Impression As the competition for skilled food service employees remains fierce, restaurants should be boosting their employee engagement strategies well in advance of their busy season.
There was a time when 70% of F&B employees didn’t receive training for customer service. Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue. A well-structured restaurant training program will let you turn this around.
Focus on: Hiring for Culture Fit : Seek candidates who align with your restaurant’s values by emphasizing character and attitude over experience when interviewing. Streamlining Onboarding : Simplify your onboarding process with clear expectations, training schedules, and a welcoming introduction to your workplace culture.
Energy-saving practices, such as shutting down non-essential equipment during off-hours or scheduling regular maintenance, can significantly cut energy costs. Designate experienced staff to mentor new hires, handle onboarding, or run training sessions. Employees will also gain skills that will directly improve the business.
Second, in the kitchen, training is a critical component of a safe workplace. Owners and operators should ensure team members are trained to safely use all equipment. They should also know to carefully monitor open flames and store away any sharp or dangerous objects and equipment when not in use.
This not only ensures consistency across locations but also simplifies in-store operations and training. Pizzerias that streamline processes – from ingredient preparation to equipment use – are able to maintain a diverse menu without overwhelming staff. At Cannoli Kitchen Pizza, we hire work ethic over experience.
Scalability: During peak hours or seasons, digital hosts can easily scale to handle increased call volumes with concurrent call capability without additional hiring Even for a smaller operation, the constant interruptions by the phone can create additional challenges on employees, especially if they are understaffed since Covid.
Hiring the right wait staff is one of the most critical decisions for any restaurant owner. Providing good customer service alone can boost business by as much as 50% , so hiring an experienced waiter or waitress improves customer satisfaction and loyalty. What did you do? What restaurant tools have you used?
Train employees to identify phishing attempts and maintain PCI compliance to safeguard customer data and ensure secure payment processing. Hiring professional security personnel for peak hours can deter theft and disruptive behavior. For special events, consider hiring temporary staff trained in crowd management.
Hiring the right people can make or break your business. Can you provide an example of how you’ve improved employee performance through training? What interview questions do you ask when hiring new restaurant employees? How do you handle unexpected challenges, such as equipment failure or supply shortages?
From there, you’re forced to vet and hire more employees on a revolving-door basis, and according to CareerBuilder, “introducing the new cost of hiring someone to replace the employee who left.” Cross-training staff has emerged as the most widely implemented and effective labor management strategy.
You have all the right equipment and purchase your beans from a reputable one-stop wholesaler who carries a complete line of product for restaurants from cryovac strip loins and 109 ribs to dry goods, paper supplies, small restaurant equipment, and yes coffee. PLAN BETTER TRAIN HARDER BE EXCEPTIONAL
Small Internal Changes, Big Customer Impact When operational tools are simplified, the process of onboarding and training new employees becomes easier. This creates a smoother transition for new hires and reduces frustration for team members. Streamlining training is the key to breaking this cycle.
For this reason, restaurants must make severe weather preparedness a key component of their operation strategy and staff training. Safeguard Staff with Comprehensive Emergency Training A key component to severe weather preparedness for restaurants is the cooperation and safety of staff members.
Investing in teamwork, internal training, and career development—such as structured in-house wine education—creates a sense of belonging and shared growth. One of the easiest ways to reduce hiring friction is by streamlining the application and interview process.
How quickly can an operator ramp up a hand-held program and what kind of investment in dollars and training time does it involve? That’s real value without needing to hire more staff, and in fact we often see operators are able to run leaner shifts with handhelds. The handhelds themselves give you a rapid return on investment.
AI has the potential to revolutionize hiring processes, employee training, and even workforce scheduling, leading to more efficient operations and improved guest services. This level of customization not only enhances guest satisfaction but also drives customer loyalty, which is crucial in our competitive market.
Between their training and from other similar clients, they should have the confidence to answer your coverage questions. If you are a caterer, you’ll face traditional restaurant risks like equipment breakdown and damage to your property; however, you may have a greater interest in coverage such as hired and non-owned vehicle insurance.
Whether for operations expansion, equipment upgrades, staff recruiting, or more marketing activity, growth calls for resources. Securing more resources guarantees that your restaurant can manage more demand without compromising quality, whether it comes to equipment upgrades, automation investments, or production facility expansion.
From planning the move to training new staff and maintaining quality across locations, you’ll find valuable tips to help ensure your expansion is a success. Include key milestones like finalizing the lease, completing renovations, hiring staff, ordering equipment, and doing test runs of your menu. Don’t rush the hiring process.
Train Staff Disposal Procedures Makingsure employees know what to do with trash isacriticalaspectfor any restaurant. As a manager orowner,you must train employeestobag garbage, break down recycling products and dispose of oils properly. When thishappens,you must hire a professional.
We make sure all our team members are well-informed, trained, and aligned with our values, so they can reflect what we truly stand for in every interaction,” he adds. When supply chain disruptions force menu changes or equipment failures demand quick solutions, creative team members find ways to maintain service quality.
Start with a detailed business plan that lays out every cost, from food costs and equipment to licensing and operating expenses. Before you do anything like sign a lease or hire your wait staff, take the time to do real market research. Create a buffer for unexpected expenses and slow times. Who are your customers ?
For example, your utility costs (gas, electric, water) dont just double on a busy night, but they do rise over time with extended hours or kitchen equipment use. Cross-train your team: When hourly employees can handle multiple roles, you get more flexibility and better coverage without needing to add extra shifts.
23, 2025 Photograph: RATIONAL Facebook Twitter LinkedIn Maintaining clean and hygienic equipment is one of the most important tasks in food service — and also one of the most despised. It’s so easy to use, there’s no need to spend a lot of time training employees, something that’s also useful if you have a lot of turnover.
How Virtual Reality Is Shaping New Restaurant Technology for Staff Onboarding Training a new hire takes time and patience, whether it’s to be a server, a cashier or cook. Have you wondered about the possibilities of training new hires without the risks and costs of a normal training session?
Increasing restaurant profits allows you to invest in upgrades, like better equipment or a nicer place for customers to eat. Examples of fixed costs for a restaurant include rent, insurance, and equipment lease payments. Additionally, implementing proper portion control and training your staff to minimize waste can help improve costs.
By investing in training and development, employers can address key drivers of turnover while building a loyal, competent workforce ready to elevate the guest experience. Frequent departures disrupt operations, increase recruitment costs, and require constant retraining of new hires.
Restaurants had difficulty hiring and retaining staff, which led to more interest in automating processes. Restaurants have had to rethink hiring, wages, and benefits to attract and retain talent. We were a sourcing and hiring platform for restaurants. Hiring for restaurants was a challenge to say the least. more an hour.
Whether you’re opening a new restaurant or upgrading your old system, this step-by-step guide will show you how to set up a POS system for a restaurant the right wayfrom picking the best features to training your team and getting started. Easy to train new employees and staff. Configure settings (menu, taxes, staff access).
Ensure staff training for cost-efficient operations. They can also save costs in the long run by eliminating the need for in-house training and equipment. Why should I hire a hospitality accountant for my restaurant? Monitor labor costs, including wages, benefits, and taxes. Implement effective inventory management.
Ensure staff training for cost-efficient operations. They can also save costs in the long run by eliminating the need for in-house training and equipment. Why should I hire a hospitality accountant for my restaurant? Monitor labor costs, including wages, benefits, and taxes. Implement effective inventory management.
CapEx, Maintenance, and Asset Management Hospitality businesses typically have significant investments in property, plant, and equipment (PP&E). Accounting must track: Capital Expenditures (CapEx): Large investments in property improvements, renovations, and new equipment. Fixed Assets Asset acquisition, depreciation, disposals.
Next, write a detailed restaurant business plan , secure financing, choose a location, register your business, and hire staff. Equipping your restaurant with a modern POS system like Lavu can streamline inventory, staffing, and operations from day one. To start a restaurant in 2025, begin with market research and finalize your concept.
Investors and lenders will want to know your average restaurant profit margin before agreeing to finance your restaurant or help you buy essential equipment. The same is true when keeping tabs on expenses, from utility bills to pay slips to employee training costs. What is a reasonable average profit margin?
One internal and one external hire will spotlight between ten and 15 global locations, including the chain’s farms in Costa Rica, as Starbucks seeks to engage with Gen Z. warehouse in Riverside, Missouri, featuring hundreds of bags of specialty green coffee, a cupping lab, and roasting equipment.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dining trends, hiring trends, tech trends, brunch trends, alcohol trends, and egg prices. Labor Cost Management : Instead of cutting staff, 68 percent of restaurants have embraced cross-training as the top labor cost management strategy.
With the new equipment, MTPak Coffee now offers a minimum order quantity of 200 pieces and a one-week turnaround time after design approval. Jakarta, Indonesia) Wed, 2 Jul – Starbucks refines hiring process to target top baristas. New Taipei, Taiwan) Fri, 4 Jul – Roastery equipment maker SOVDA names new CEO.
Moreover, hospitality accounting services can provide scalable growth, leaving owners with the decision between hiring a dedicated restaurant accountant or an outsourced accounting firm. Is it better to hire a restaurant accountant or use an outsourced accounting firm? This leads to better decision-making and long-term profitability.
Key Concerns for Restaurant Operators Workforce Shortages – With tighter restrictions on hiring immigrant workers, restaurants may struggle to fill positions. Ensure Compliance with Hiring Laws Use E-Verify to confirm employment eligibility for all new hires. Practical Solutions to Address These Challenges 1.
Hiring a great kitchen manager can transform your BOH operations with outstanding culinary and leadership skills. Look for examples in their answers that demonstrate their team management and training skills, as well as their approach to maintaining kitchen standards. But how do you find the right person?
This is why it’s essential that operators invest in comprehensive training programs and foster a positive work environment. A well-trained, motivated workforce is the cornerstone of exceptional service and high-quality products – two factors that are critical to generating customer loyalty.
Hiring professional bookkeeping services can offer benefits like informed decision-making, compliance assistance, and operational streamlining. Cost-effective : It eliminates the need for hiring, training, and maintaining an in-house team. Learn more about our Accounting Services !
What Recruiters Should Consider When Hiring People with Hearing Disabilities The workplace is constantly evolving, so recruitment strategies must evolve to meet the ever-changing needs and demands of the job market.
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