Modern Restaurant Management

MAY 31, 2024

In today's bustling restaurant industry, where every detail matters, technology has become an indispensable tool – especially in hiring and staffing. Artificial Intelligence (AI) has transformed the recruitment process, offering a new level of efficiency and automation.

Hiring 309

Hiring Recruiting Innovation Technology 309

Modern Restaurant Management

NOVEMBER 24, 2020

With slow seasons also comes the need to navigate seasonal layoffs and the task of hiring all the best people back the next season. Hire the Right People. The cost of re-hiring even hourly employees is about $3,500 per employee on average, and that cost triples when you think about manager level roles or higher.

Cash Management 576

Cash Management Social Media Seasonal Menu Food Truck 576

Modern Restaurant Management

MARCH 11, 2025

. – Peter Kellis, CEO of TRAY Since the pandemic, it has been complicated managing through government issues, supply chain issues, manufacturing shortages of restaurant equipment and, of course, hardest of all the loss of great staff and managers who were forced to leave the hospitality industry.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

JULY 22, 2022

Right now, the restaurant industry has experienced rapid employee turnover and staffing shortages, which is impacting how recruiters are bringing on new talent for food service roles. Recruiters today must stay nimble in their communication approach with candidates to remain competitive in attracting top talent. Intelligent Messaging.

Technology 450

Technology Recruiting Email Marketing Hiring 450

Modern Restaurant Management

MAY 27, 2024

Summer is prime hiring time for restaurants. Modern Restaurant Management (MRM) magazine reached out to Jennifer Mathew, senior manager of talent acquisition and strategy on the role technology plays in hiring and retention. What can restaurant operators do to attract and retain talent for the busy season ahead?

Recruiting 474

Recruiting Front of House Back of House Hiring 474

Modern Restaurant Management

FEBRUARY 9, 2021

The seemingly never-ending battle to attract workers to open jobs is being driven by an overall smaller industry labor pool stemming from limitations in how companies are competing for and ultimately recruiting workers.

2021 600

2021 Hiring Technology Social Media 600

7 Shifts

NOVEMBER 14, 2024

From onboarding new hires to upskilling existing staff, a comprehensive training program can improve customer service, boost efficiency, and foster a positive work culture. Back-of-house (BOH) staff, including chefs and kitchen assistants, will focus more on food safety, food handling, and kitchen equipment use.

Training 195

Training Kitchen Safety Food Safety Customer Service 195

Modern Restaurant Management

FEBRUARY 15, 2022

Difficulty in attracting and hiring employees is certainly at the crux of the labor shortage crisis. However, once team members are hired and restaurants have invested time and money in their training, retaining new staff is key. Loyalty Technology to Drive Daypart Engagement.

Technology 563

Technology Loyalty Program Fast Casual Email Marketing 563

Modern Restaurant Management

AUGUST 10, 2021

The food and beverage industry is on a hiring frenzy. A recent study by The Bureau of Labor Statistics revealed that, despite regular hiring since this spring, the food and beverage industry still remains 1.5 In order to meet this massive shortfall, restaurants have had to up the ante on their recruitment drives.

Ordering 592

Ordering Recruiting Food Order Employee Relations 592

Modern Restaurant Management

OCTOBER 5, 2021

In the National Restaurant Association’s report, 75 percent of restaurant operators identified recruiting employees as their top challenge this summer, above all other difficulties experienced in the industry’s recovery. But not all hope is lost.

Technology 558

Technology Tip Distribution Front of House Back of House 558

Modern Restaurant Management

JULY 19, 2021

By outsourcing functions like the recruitment process, regular kitchen cleaning, and exterior and janitorial services, managers and staff alike can focus on their core expertise. First, the amount of time managers spend recruiting can have a distracting domino effect on food service operations.

Guest Recovery 508

Guest Recovery Recruiting Front of House Customer Service 508

Modern Restaurant Management

NOVEMBER 9, 2021

To recruit new talent and alleviate strains on current staff, restaurant managers are looking for new ways to streamline their operations and enhance the employee experience. A mobile employee experience has now become table stakes in seamlessly recruiting, onboarding, training and managing staff. Embracing Digital Transformation.

Cash Management 531

Cash Management Employee Relations Recruiting Healthcare 531

Modern Restaurant Management

AUGUST 3, 2021

To do that you need to understand why employees are quitting and why hiring now is so difficult. This childcare dilemma is compounded by the fact that bars and restaurants are all hiring at the same time, effectively competing for a smaller labor pool than they were pre-pandemic. Another key will be to ensure smooth hiring processes.

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Hiring Recruiting 2024 2018 531

Modern Restaurant Management

MARCH 1, 2022

A recent survey of restaurant operators by the University of South Florida School of Hospitality found that hiring and turnover was their number one challenge. But there are tangible ways to mitigate these hiring and retention challenges, and they all start with putting the restaurant’s team first and foremost.

Front of House 576

Front of House Loyalty Program Back of House Training 576

The Rail

APRIL 14, 2025

Whether for operations expansion, equipment upgrades, staff recruiting, or more marketing activity, growth calls for resources. Securing more resources guarantees that your restaurant can manage more demand without compromising quality, whether it comes to equipment upgrades, automation investments, or production facility expansion.

Small Business 130

Small Business Cash Management Social Media Consumer Goods 130

Modern Restaurant Management

DECEMBER 30, 2022

Front-of-house staff can be hard to recruit, are less tenured, and have high turnover. ” Automating repetitive host tasks enables a restaurant to operate with a smaller staff and help mitigate labor costs, decreasing the need to hire as many employees and freeing up resources to raise wages for current employees.

Technology 520

Technology Front of House 2023 Cash Management 520

7 Shifts

FEBRUARY 12, 2021

You have the advantage of a built-out kitchen with equipment, bars and dining rooms, technology, parking lots, and more. Things to consider are: Local Sentiment Finances Equipment Taxes or Violations Licenses and Permits What is the local sentiment towards the restaurant? Which piece of equipment breaks down the most?

License 444

License Equipment Certification Take-out 444

Culinary Cues

MAY 13, 2023

So where will you get exposure to much, if not all of that?

Hotels 505

Hotels Point of Sale Cash Management Training 505

Modern Restaurant Management

MAY 31, 2022

Restaurant owners or managers would rather spend time on other meaningful tasks, such as recruiting and hiring, training chefs, or updating daily specials on the menu. Additionally, they help managers or owners determine whether they need to hire more or less staff to accommodate business needs.

Point of Sale 491

Point of Sale Download POS Customer Experience 491

Modern Restaurant Management

OCTOBER 30, 2019

While it’s your responsibility to ensure that GMs are equipped to lead effectively, it’s also important to offer training opportunities and take the necessary time to set every employee up for success. This is why hiring from within the company proves to be a smart move. Finding the Rght GM. ” Securing Long-Term GMs.

Management 333

Management Management Hiring Training 333

Modern Restaurant Management

JUNE 21, 2021

Yet, nine in ten operators predict issues with recruitment at a time which is essential for our industry's recovery. There is a hefty bit of admin involved when hiring more staff, but with mobile order and pay, you can make the most of supporting the staff you have and remove excessive time spent sourcing and training new team members.

Mobile Ordering 466

Mobile Ordering Ordering Front of House Guest Recovery 466

Modern Restaurant Management

DECEMBER 14, 2021

A drop in employee retention & difficulty in hiring. Managers lack the tools to properly schedule employees and plan for shifting consumer demands, and as a result, businesses are paying for redundant overworked labor, or having to manage with inadequate labor due to hiring challenges. This issue will carry into 2022 and beyond.

2022 474

2022 Food Supply Mobile Ordering Customer Experience 474

Modern Restaurant Management

DECEMBER 16, 2021

Tackle the Labor Shortage with Hiring Incentives. While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge. Restaurant operators once again find themselves refocusing priorities and altering their plans for 2022.

2022 473

2022 Hospitality Loyalty Program Point of Sale 473

Modern Restaurant Management

JULY 6, 2021

With dining restrictions lifting and restaurants’ busy season upon us, employers are ramping up hiring in order to meet the demand of the summer. While it might be tough to recruit and retain quality employees right now, it is not impossible. According to the U.S. Use Scheduling Software.

Restaurant Law 450

Restaurant Law Small Business Mobile Ordering Recruiting 450

Modern Restaurant Management

AUGUST 12, 2022

However, right now many companies that need to hire seasonal employees are struggling with the clash of a tight jobs market and the rising costs of doing business. Paid trainings, opportunities for advancement and new equipment are all ways to help employees feel valued. Recognition.

Restaurant Law 493

Restaurant Law Small Business Hiring Communication 493

7 Shifts

DECEMBER 3, 2019

For example, telling aspiring restaurant leaders that you’ll be willing to hire your new location’s manager internally should add fuel to the fire of their focus. To ensure both your new and existing location(s) succeed, consider passing off business-critical tasks to your managers or promoting team members to higher positions.

Franchise 368

Franchise Franchising Audits Point of Sale 368

Modern Restaurant Management

JUNE 12, 2020

Dunkin' Hirin' As more of America opens up, Dunkin’ franchisees are seeking to hire up to 25,000 new restaurant employees at Dunkin’ locations, from front-counter to restaurant management, creating immediate jobs that offer long-term education benefits and key career skills for people all across the U.S.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

Typsy

FEBRUARY 10, 2025

Frequent departures disrupt operations, increase recruitment costs, and require constant retraining of new hires. Enhancing competence: Upskilled employees are more confident and better equipped to handle complex guest interactions. Early exposure to learning sets the tone for a culture of growth.

Hospitality 78

Hospitality Training Certification Recruiting 78

Perfect Daily Grind

JANUARY 23, 2020

When you’re looking to hire baristas, you’ll want them to stick around if they can do the job and are a good fit for your company. Here’s how to retain the baristas you hire, and keep them from leaving. Hiring For Skill Versus Fit. Hiring for cultural fit doesn’t have to come at the expense of workplace diversity.

Café 194

Café Hiring Training Customer Service 194

7 Shifts

SEPTEMBER 26, 2022

It's one of the most hands-on jobs you can have - and equips employees with an abundance of restaurant skills as a result. Commercial kitchen equipment safety. 6 seconds is all you have, on average , to impress the recruiter. You only have a short amount of time to get the hiring manager to notice you, so catch their attention.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Modern Restaurant Management

FEBRUARY 18, 2020

In essence, this shift should lead restaurants to embrace the idea of maintaining a truly “intelligent” smart kitchen, one that will be tech-equipped to continue evolving with consumer demands. For this reason, a lot of restaurants are going to start hiring delivery staff, even if they never did before.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

FEBRUARY 21, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Shortly thereafter, in March of 1958, he was hired by Gallo Wine Distributors of New Jersey, followed by various E&J Gallo positions throughout the United States.

Brewery 348

Brewery Design Food Supply Equipment 348

7 Shifts

NOVEMBER 19, 2019

Before restaurants can record a profit, they need to take several expenses into account—inventory, kitchen equipment, building utilities, and of course, labor. Giving new hires a good faith estimate of what shifts and hours they will be expected to work regularly. Competitive time off, vacation, benefits, and bonus programs.

Management 253

Management Management Employee Relations Restaurant Law 253

Modern Restaurant Management

MARCH 3, 2023

Our hiring rate and wage increases are outpacing the overall private sector, and this year our industry will contribute nearly $1 trillion to the economy," said Michelle Korsmo, president & CEO of the National Restaurant Association. "The "The restaurant and foodservice industry is fueling the American economy.

2023 508

2023 2022 Consumer Goods Point of Sale 508

7 Shifts

FEBRUARY 12, 2021

You have the advantage of a built-out kitchen with equipment, bars and dining rooms, technology, parking lots, and more. Things to consider are: Local Sentiment Finances Equipment Taxes or Violations Licenses and Permits What is the local sentiment towards the restaurant? Which piece of equipment breaks down the most?

License 195

License Equipment Certification Take-out 195

7 Shifts

JANUARY 31, 2024

You're responsible for tactical duties like training new hires, conducting performance reviews, disciplining rule breakers and poor performers, and handling compensation changes—in addition to more interpersonal tasks like mentorship and ensuring professional growth. This part of the job is arguably the most multi-faceted.

Management 397

Management Management Kitchen Safety Front of House 397

Restaurant365

AUGUST 19, 2020

Tailor your hiring and recruiting practices. The first step in reducing high turnover is to examine your hiring and recruiting practices. How are you communicating with your potential new hires? There are many moving parts to hiring and recruiting. Do they understand the expectations for the role?

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131