Modern Restaurant Management

JANUARY 3, 2024

In 2024, brands will continue to overcome the challenge of accessing and aggregating this valuable owned data to cultivate this level of hospitality and long-term brand loyalty. Stored value will also emerge as a critical element in loyalty programs, offering added flexibility and customer benefits. – Joe Hand Jr.,

2024 133

2024 Loyalty Program Customer Experience Customer Service 133

Sling

MAY 9, 2023

ADD_THIS_TEXT Restaurant operations (or RO for short) is the collective term for all the activities that go into managing a food-service business — everything from the daily responsibilities that need to be done to the long-term planning that keeps the business on track. Doing so involves more than just the food your diners leave behind.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Modern Restaurant Management

DECEMBER 28, 2020

The younger generations don’t just want great food, they expect memorable experiences. A lot of retailers rushed to market in response to COVID-19 to provide mobile experiences that prioritized safety and contactless interactions. Safety is paramount: Gone are the days of buffet style displays and bulk serving.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

OCTOBER 13, 2022

Just as restaurants were on the path toward recovery after COVID-19 closures and safety restrictions, the current economic conditions continue to present challenges for the industry. Put Loyalty Rewards Into Customers’ Hands with a Branded Mobile App.

Technology 180

Technology Loyalty Program Mobile Ordering Download 180

Modern Restaurant Management

OCTOBER 18, 2022

Give them charging stations and a reason to stay (delicious food, great service, and a comfortable atmosphere) while their cars are charging. You already provide delicious food, exceptional customer service, and an inviting atmosphere, right? Are you ordering proper quantities of food? Ensure safety throughout your supply chain.

Audits 190

Audits 2040 Food Safety Consumer Goods 190

Embrace the Suck

MAY 14, 2023

Restaurant Excellence Guideline #10: Implement a managerial training program that grooms your team for a managerial role within three to six months. Restaurant Excellence Guideline #14: Equip your team with strategies to handle challenging guests. Restaurant Excellence Guideline #37: Emphasize food safety and hygiene.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

Modern Restaurant Management

AUGUST 9, 2022

Customer service : Restaurants are able to send a short “How was your food?” Loyalty : Making it easier for someone to pay, receive their meal, and address any concerns means a loyal, happy customer who is sure to order again. Customers can ask any questions about safety protocols or menu options right away.

Loyalty Program 202

Loyalty Program Mobile Ordering Kitchen Safety Online Ordering 202

Modern Restaurant Management

JANUARY 12, 2021

As app-based delivery, drive-through and take-out services surpass indoor dining, not only does providing an excellent customer experience show customers you appreciate their business, but it also enables you to set the stage for customer loyalty that will continue to grow well beyond the pandemic.

Fast Casual 164

Fast Casual Food Safety Loyalty Program Customer Experience 164

Harbor Touch

DECEMBER 20, 2022

This helps ensure that customers receive their food promptly and that all orders are accurate. This could include introducing loyalty programs, special offers, or custom menus based on customers’ past purchases. In addition, automating certain kitchen functions means fewer mistakes regarding food safety or portions.

Loyalty Program 78

Loyalty Program Online Ordering Kitchen Safety Customer Experience 78

Modern Restaurant Management

OCTOBER 29, 2020

The year 2020 has brought with it many changes, whether social or medical, the happenings of the last few months will have a lasting impact on the food and hospitality industry and the consumers that make use of it. By reducing server contact, they give customers confidence that the business has care for their health and safety.

2021 146

2021 Loyalty Program Social Media Webinar 146

Goliath Consulting

DECEMBER 12, 2020

COVID-19 Safety. COVID-19 has been a powerful driving force for AI tech particularly in this industry, as stay-at-home orders, social distancing and other safety measures forced operators to rethink how they interact with their staff and guests. Even with the vaccine, we expect the focus on safety and hygiene to remain.

2021 167

2021 Kitchen Safety Food Safety Loyalty Program 167

Modern Restaurant Management

DECEMBER 16, 2021

Research has long suggested service with a smile reinforces the relationship between restaurant and customer, increasing tips and loyalty. Personalization has even been deemed the holy grail for restaurants, especially since customer loyalty can help increase sales. A simple facial expression can elevate the customer experience.

2022 190

2022 Hospitality Loyalty Program Point of Sale 190

Modern Restaurant Management

DECEMBER 17, 2021

In the wake of the pandemic, many restaurants have reshaped their entire approach to customer engagement prioritizing frictionless digital experiences, expanded delivery options, and increased health and safety precautions. Meanwhile, food service workers are in high demand. Embrace Gamification. restaurant sales plummeted from $66.2B

Loyalty Program 189

Loyalty Program Customer Experience Mobile Ordering Customer Service 189

Modern Restaurant Management

MAY 5, 2022

Cryptocurrency has real-world applications in the food industry, with restaurants using it to create new and exciting foods for their customers and find ways to use crypto as payments. Application of Blockchain in the Food Industry. Blockchain technology has been applied to the food industry. Innovative Loyalty Schemes.

Serving 189

Serving Loyalty Program Food Supply Point of Sale 189

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Modern Restaurant Management

DECEMBER 21, 2020

The bakery, which distributes to grocery stores nationwide, is now built to better accommodate both customer and consumer needs while continuing to put the safety of employees and customers first. We’ve also noticed the increased importance of loyalty programs at times like this. Shyam Rao, CEO and Cofounder, Punchh.

2020 198

2020 Kitchen Safety Food Safety Loyalty Program 198

The Rail

JUNE 5, 2023

Health and Safety Health and safety are often overlooked in the quest for greater employee well-being in the restaurant industry. Experienced staff can show new employees how to navigate the space safely while getting hands-on experience with the kitchen’s equipment.

Kitchen Safety 52

Kitchen Safety Loyalty Program Food Safety Front of House 52

Modern Restaurant Management

AUGUST 14, 2020

Because the facility includes a kitchen for restaurants to prepare foods, the only equipment needed to operate a Dickey’s location is a smoker and a warming cabinet. Virtual kitchens handle food delivery and have additional staff at the facility, so the barbecue brand will only need to employ a limited number of team members.

Franchise 190

Franchise Franchising Kitchen Safety Food Safety 190

The Restaurant Times

DECEMBER 3, 2020

In an exclusive conversation with The Restaurant Times , Shakir Haq of Hotel Empire shares his thoughts on the safety measures their restaurant chain adopted during the corona crisis and how restaurants can prepare for the second wave of COVID-19. Safety Standards Adopted By Hotel Empire During The Crisis . should be maintained.

Hotels 98

Hotels Loyalty Program Food Safety Point of Sale 98

Modern Restaurant Management

JULY 30, 2020

In early March at Oracle's Food & Beverage conference held prior to the COVID-19 outbreak shutdown, Modern Restaurant Management (MRM) magazine discussed the company's plans for products and services designed to help Mom and Pop restaurants with Chris Adams, VP of Strategy for Oracle F+B about their future plans in the above video.

Technology 153

Technology Operations Loyalty Program Point of Sale 153

Modern Restaurant Management

JULY 29, 2021

Thanks to mobile ordering apps or loyalty programs, you may also have customers’ names, addresses, and other sensitive data. Without reliable and robust security software in place, you won’t be able to detect and stop these malicious programs. million class-action lawsuit.

Loyalty Program 247

Loyalty Program Employee Relations Point of Sale Mobile Ordering 247

Modern Restaurant Management

OCTOBER 22, 2020

“Our new formats are incredibly attractive to today’s multi-unit operators, who are looking for chef-driven food quality at a lower investment than a traditional QSR. With drive-thru equipped buildouts as low as 1,200 sq. million over the next five years to build and sustain the program. Holsom by Yogurtland.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Apicbase

MARCH 28, 2024

These include food production and inventory management. Additionally, the BOH handles food safety and restaurant administration. This includes the food prep and kitchen areas, food storage rooms, walk-in fridges, pot wash stations, staff break rooms, and offices. Food safety. Cost control.

Back of House 52

Back of House FOH BOH Front of House 52

Modern Restaurant Management

SEPTEMBER 16, 2020

The risks to health and safety are, obviously, the most pressing reasons for the increase in delivery and the apprehension about returning to dining in. For those who prefer ordering delivery directly from restaurants, 63 percent choose restaurants with a loyalty program.

Delivery 204

Delivery Loyalty Program Online Ordering Dine-in 204

Squirrel Systems

FEBRUARY 24, 2021

For restaurants in 2021, the key to maintaining competitive advantage and profitability comes down to how closely aligned their business models are to restaurant industry trends (equipping operations with technology and practices to thrive) and emerging consumer preferences (how consumers will choose to dine this year).

2021 52

2021 Operations Loyalty Program Mobile Ordering 52

Modern Restaurant Management

FEBRUARY 11, 2021

Although mobile ordering isn’t the new kid on the block, it has certainly become the most popular because it’s one of the safest – and easiest – ways to order and pay for food. Dining/fast food/take out. Once the pandemic is 86’d, these same digital solutions will be just as popular – if not more.

Mobile Ordering 198

Mobile Ordering Online Ordering Ordering Loyalty Program 198

Goliath Consulting

NOVEMBER 23, 2021

Once the lockdown restrictions were lifted, many people were still concerned about their health and safety when dining at restaurants. QR codes and digital menus allow for customers to order food and beverages at restaurants and avoid touching physical menus that may or may not have been sanitized properly. in July, climbing 4.6%

Loyalty Program 88

Loyalty Program Social Media Customer Experience Online Ordering 88

Modern Restaurant Management

SEPTEMBER 15, 2021

Based on findings from a survey hosted on the Angus Reid Forum on behalf of Restaurants Canada, the report shares that on the positive side, Canadians are looking forward to returning to restaurants, so long as safety measures are in place. Delivering Excellence. 8 percent say they plan to order more once the pandemic subsides.

2021 179

2021 Loyalty Program Retail Online Ordering 179

Touch Bistro

MAY 26, 2021

This means you’ll have to continue to follow strict safety protocols to make sure everyone is safe and that your restaurant remains on the right side of the law. Equipment and Technology. You’ll also need to implement COVID-19 safety precautions for staff. Offer some America-themed 4th of July food specials for the occasion.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Modern Restaurant Management

JUNE 9, 2020

” Our franchisees are concerned with their livelihood, and the well-being of their employees, we’ve tried to ensure we’re fully up to speed on all programs that might benefit our franchisees, and remain a resource to them.” and Canada.

Kitchen Safety 180

Kitchen Safety Franchise Franchising Food Safety 180

Modern Restaurant Management

JANUARY 12, 2022

A new survey shows that Americans love new tech-driven options for ordering and retrieving food, but the flipside is that it is making them more impatient. But despite these concerns, 46 percent of people noted they will eat out daily to several times a week in coming months and showed a growing loyalty to their favorite brands.

2022 216

2022 Mobile Ordering Guest Recovery Point of Sale 216

Modern Restaurant Management

JULY 14, 2020

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. The deployment will put autonomous frying to work for enhanced production speeds, improved labor allocation and an added layer of health and safety in the cooking process. White Castle Employs Flippy the Robot.

Mobile Ordering 164

Mobile Ordering Certification Loyalty Program Kitchen Safety 164

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. Consumers prefer an easy experience when they do choose to order food or buy products or services online. Food and Alcohol Sales Trends.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

The Restaurant Times

DECEMBER 20, 2021

Food Service License. You need to get a food service license if you plan to serve food at the bar. It ensures that the business meets the food safety regulations set by its food safety authority. You can visit the US Food and Drug Administration (USFDA) and apply online for the food service license.

Bar 52

Bar License Loyalty Program Kitchen Safety 52

The Restaurant Times

JUNE 1, 2022

Purchase Equipment. Once you are done with the location, you can start designing the interiors and procuring the necessary equipment. In this stage, you should be ready to break the bank as the cost of even one piece of equipment can exceed USD 8,000. Food Service License. Food Handler’s Permit. Occupancy Permit.

License 52

License Insurance Employee Relations Website Management 52

The Restaurant Times

JANUARY 13, 2022

Strict health and safety guidelines, short shelf life, and weather are some of the main reasons for wastage in bakeries. Research by Too Good To Go states that around 50% of the UK bakeries have a documented plan in place to reduce food waste. Food Premise Approval. Food Premise Approval. Purchase Kitchen Equipment.

Waste 52

Waste Kitchen Safety Equipment Social Media 52

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals.

Franchise 204

Franchise Franchising Fast Casual Point of Sale 204