Remove Equipment Remove Fine Dining Remove Loyalty Program
article thumbnail

Sound Decisions about Music in Your Restaurant

Modern Restaurant Management

Music and dining are all about expectations. However, when going out to dine, it is all about being social, having great conversations and enjoying each other’s company. This connection is so important that the music may be one of the key parts of the experience that brings repeat business and customer loyalty.

article thumbnail

MRM Research Roundup: AI Investment Heating Up and Summer Dining Dos and Don’ts

Modern Restaurant Management

Restaurants must now navigate a razor-thin margin between maintaining customer loyalty and managing escalating costs. With households increasingly treating dining out as a luxury, every menu item and service interaction becomes a potential make-or-break moment. At the same time, U.S. chain sales grew just 3.1

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

MRM Research Roundup: Experimentation, Valentine’s Vibe Shift, and Wine Cork Market

Modern Restaurant Management

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.

article thumbnail

Average Restaurant Profit Margins: What They Are And How to Improve Yours

ChowNow

It factors in all your operating expenses, like labor, rent, insurance, equipment repairs, marketing, and more. Good profit margins are what allow you to reinvest in your team, upgrade equipment, expand your menu, or just take a breath between shifts. This gives you a sense of how effective your menu pricing is.

article thumbnail

2025 Outlook: Experts Weigh In on Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

So much data is generated at every point within a restaurant, whether fast casual or fine dining. The question now becomes – how to make sense of that data and use it to elevate the dining experience. The question now becomes – how to make sense of that data and use it to elevate the dining experience.

article thumbnail

Restaurant Cost Control Strategies Every Operator Should Be Using

ChowNow

This doesnt mean cutting corners and sacrificing the customer experience; its about knowing where your money is going, spotting leaks early, and fine-tuning whats already working. This includes your social media ads, loyalty programs , printed flyers, local event sponsorships, discounts, and PR.

article thumbnail

How to Effectively Introduce New Menu Items and Boost Customer Engagement

The Restaurant Group

It sets the stage for customer excitement, loyalty, and lasting buzz. Encourage Feedback – Fine-tune dishes based on their input. Assigning Roles and Responsibilities for the Launch A well-coordinated team ensures a seamless launch: Assign clear responsibilities, from social media updates to managing the dining room.