Culinary Cues

DECEMBER 30, 2022

Okay, so there are certainly employers out there who probably don’t deserve good employees, and, in those situations, I can understand some level of discontent, but not to the extreme of stating that being a cook is a dead end. Invest, push yourself, learn, grow, and take a chance – this is the formula on which great careers are built.

Workshop 361

Workshop Article Uniforms Take-out 361

Culinary Cues

OCTOBER 24, 2020

Far too many times the menu takes a back seat to all other planning that will lead to serious miscalculations along the way. General Motors would never build and equip an auto plant, hire the entire staff, and create a marketing strategy until the car they intend to build is designed, prototyped, and presented to various focus groups first.

Menu 388

Menu Seasonal Menu Front of House Café 388

Culinary Cues

JULY 31, 2023

I felt it was time to refresh, modify, and re-emphasize the rules and make them relatable to the current climate we all work in. Maybe, they are even worthy of a place in your employee manual or at least as a talking point during new employee orientation. Anyway – use as you see fit.

Kitchen Safety 324

Kitchen Safety Back of House Front of House Food Safety 324

7 Shifts

MAY 23, 2024

In this industry, one of the worst-case scenarios is running out of money. However, as a rule, the primary costs you can expect in running your restaurant are usually related to food, labor, and rent. Your stiff competition requires innovative thinking and aggressive growth strategies to stay on top.

Point of Sale 222

Point of Sale Seasonal Menu Food Supply Cash Management 222

Culinary Cues

OCTOBER 23, 2019

The power went out for a few hours, but when it returned I stopped into the bar for a drink. The bar was fully set, there were two employees on duty, the ice was in the bin, and the cocktail napkins were fanned on the bar top. Employees fully believe that anything beyond what is in their job description is not their responsibility.

Hospitality 206

Hospitality Employee Relations Cash Management Training 206

Culinary Cues

JULY 23, 2020

I know, I have been there – there are ample opportunities every day for a chef to sense that the only way to get things done is through promotion of fear of the chef’s wrath – the temptation to move in this direction is always present. Yet, the best chefs ask: “Where does this approach get me?”

Leadership 410

Leadership Definition Employee Relations Training 410

Culinary Cues

FEBRUARY 16, 2021

This past year has been excruciatingly brutal on restaurants that simply haven’t been able to weather this relentless storm of pandemic related restrictions and consumer concerns. These are the places where memories are built and where customers become friends, and friendships last from generation to generation.

Fine Dining 433

Fine Dining Employee Relations Front of House Small Business 433

Culinary Cues

JULY 12, 2020

The pace is already different, there seems to be little sense of urgency, no panic based on work to be done – the panic is all related to fear of infection. Sure, the restaurant has been offering take-out options for the past six weeks, but it’s not the same experience for the cook.

Front of House 403

Front of House Back of House Dine-in Food Truck 403

7 Shifts

SEPTEMBER 25, 2019

Restaurant owners are placing more importance and effort than ever on making sure employees are engaged and fulfilled, and that toxic work cultures are stamped out before they can thrive. Read on to learn more about effective restaurant kitchen management tactics you can use to ensure your employees feel supported, safe, and engaged.

Back of House 276

Back of House Management Management BOH 276

Sling

DECEMBER 19, 2020

Once considered a supplement to the standard training program, virtual training is now the preferred — and sometimes only — option for managers and owners who want to improve their team’s skills. Virtual Training 101. Not all virtual training software is created equal. 1) Select The Right Software. 2) Prepare Your Team.

Training 78

Training Management Management Employee Relations 78

7 Shifts

DECEMBER 8, 2020

There is a way—and it’s through creating employee contests. Engaged employees are also less likely to turnover. 47% of restaurants were negatively affected by employee turnover in 2019, with less than a third of restaurateurs reporting that turnover had no impact on their business. for some of their favorites.

Front of House 370

Front of House Social Media Employee Relations Back of House 370

Modern Restaurant Management

MARCH 31, 2022

To get a pulse on QSR trends in 2022, Modern Restaurant Management magazine reached out to David Vance, Vice President of QSR at Mood Media, an on-premise media solutions company dedicated to elevating the customer experience. Should the customer and employee experience not be altered to fit that lifestyle? Of course it should!

Employee Relations 186

Employee Relations Back of House Front of House Customer Experience 186

Cheetah

OCTOBER 18, 2021

Customers who have been cooped up at home for the past two years are anxious to get back to dining out. Unfortunately, there are those who are taking the situation to the extreme and even those who are simply being outright rude or inappropriate. This type of behavior is troubling, to say the least. Why Patrons Are Restless.

Employee Relations 146

Employee Relations Back of House Food Supply Customer Service 146

Open for Business

FEBRUARY 29, 2024

Information in this article is presented “as-is” and may not constitute the most up-to-date information. Include health code and food handling safety in employee training Some states require every employee on staff to go through food safety training, while others only require certain individuals to go through it.

License 78

License Certification Kitchen Safety Food Safety 78

Culinary Cues

APRIL 25, 2021

Just as all cars can move a person from one geographic point to another yet the experience that takes place in between can be totally different – so too is this true with food. QUICK SERVICE: This is the food noise experience for both the customer and the employee. The over-riding objectives are fast, consistent and affordable.

Food 418

Food Fine Dining Café Customer Experience 418

Modern Restaurant Management

MARCH 16, 2020

To be added to this guide, reach out to Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Click here to learn the 10 steps to take now. “We applaud the announcement of steps the company is taking to help restaurant businesses large and small in communities across America during this difficult time.”

Food Safety 233

Food Safety Kitchen Safety Small Business Employee Relations 233

Restaurant365

APRIL 20, 2022

You should also maintain the presentation of the dishes, the cleanliness of the venue and the quality of service. Make sure all restaurant staff is properly trained. Or the food took unusually long to come out. We know that it takes more than technology to run a successful restaurant. Perhaps the bathrooms were dirty.

Loyalty Program 78

Loyalty Program Customer Service Employee Relations Customer Experience 78

Cheetah

JULY 1, 2021

The pandemic has exacerbated the restaurant labor crisis and there is only one way out – offering staff higher wages and improving benefits. Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. The same goes for providing career advice and training.

Customer Experience 148

Customer Experience Fine Dining Front of House Customer Service 148

Cheetah

JULY 1, 2021

The pandemic has exacerbated the restaurant labor crisis and there is only one way out – offering staff higher wages and improving benefits. Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. The same goes for providing career advice and training.

Customer Experience 148

Customer Experience Fine Dining Front of House Customer Service 148

Hot Schedules

JUNE 17, 2021

5 Ways Using Retail Employee Scheduling Software Turns Communication Breakdowns into Breakthroughs. I n any retail environment, communication breakdowns can lead to frustrated employees, poor service, and increased turnover. Find out how retail scheduling software can help streamline your communications and business operations!

Retail 88

Retail Communication Employee Relations Hotels 88

Sling

JUNE 5, 2020

Human resource planning (or HRP for short) is the ongoing process of systematically planning ahead to optimize and maximize your business’s most valuable asset — high-quality employees. As we mentioned earlier, human resource planning is about matching the right employees with the right jobs in your business. Employee relations.

Definition 88

Definition Employee Relations Communication Recruiting 88

Sling

JANUARY 19, 2020

Sure, your team isn’t related by blood, but it benefits from many of the traits that make families strong: camaraderie, cooperation, and strong bonds. Increasing employee engagement will help you build those traits and attract and retain the best talent. Employee Engagement Defined. Effective Employee Engagement Ideas.

Employee Relations 117

Employee Relations Leadership Hiring Training 117

Modern Restaurant Management

OCTOBER 15, 2019

In today’s tech-driven world, they should also know which platforms are available to them that take physical paperwork out of the equation and help them stay compliant and avoid hefty fees. As a result of its numerous intricacies, many businesses today are guilty of improperly filling out their Form I-9. The solution?

Restaurant Law 127

Restaurant Law Employee Relations Document Hiring 127

Modern Restaurant Management

NOVEMBER 17, 2020

During the months between signing my franchise agreement and opening my store, I continued traveling and giving presentations. Just before building out our second location, I got a call about a closing restaurant looking to sell their walk-in cooler for pennies on the dollar. This is everything related to work. Operations.

Franchise 186

Franchise Franchising Operations Definition 186

Culinary Cues

MAY 12, 2024

I’ve been there and lost many a night’s sleep trying to figure out how to resolve the challenges that every chef faces. Flash back to how amazed you were watching line cooks perform their magic at grilling chops and steaks, sauteing fish and shellfish, finishing pan sauces and pulling those beautiful plate presentations together.

Employee Relations 263

Employee Relations Presentation Café Events 263

The Restaurant Times

NOVEMBER 17, 2020

The luxury of choosing among so many great places to eat has left the customers of the present era spoilt for choice. People only choose to eat out when they want to have a delightful experience. In the past couple of years, the employee turnover rate has risen to 74.9%, which is a significant bump on your path to success.

Fine Dining 52

Fine Dining Hiring Employee Relations Customer Experience 52

Hot Schedules

APRIL 10, 2020

Apply for relief funds Above all else, apply for any relief funds that are out there. Being present in delivery partner marketplaces, having a functional website with online ordering, and a solid social media game are keys to success not only in the current situation but also with today’s consumer. Related Posts.

Food Safety 88

Food Safety Guest Recovery Employee Relations Social Media 88

360Training

JANUARY 22, 2020

While handwashing, food temperature monitoring, and other safety measures keep foodborne illness at bay, if you have a sick employee, there’s only so much these measures can do. Before you send every employee home that sneezes on a shift, learn when you should actually send your workers home when they are sick.

Uniforms 114

Uniforms Food Safety Employee Relations Agriculture 114

Society Insurance

OCTOBER 5, 2022

A recent report revealed that 21% of millennial employees have changed jobs within the past year. With so much turnover, many companies, managers and recruiters are desperately trying to understand how to retain employees. Make sure to give employees the ability to collaborate with one another. Modernize Company Culture.

Employee Relations 59

Employee Relations Education Certification Insurance 59

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. I think that guests will be choosy with where they go out in the future, and concepts that provide an authentic and safe experience will definitely have the edge. Here are their responses.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Sling

JANUARY 29, 2020

At first glance, many managers may think that a corrective action plan is part of employee discipline or employee development. When you get to the core issue, the solutions often present themselves. Identify related issues. Now it’s time to put pen to paper and write out the details of your plan.

Employee Relations 78

Employee Relations Document Training Audits 78

Bar and Restaurant Coach

MARCH 2, 2020

So in the previous posts, we covered the communicating and follow-up part, now let’s get into accountability and how it relates to profitability. The HR department has many jobs: hiring the right people, making sure that employees are treated in accordance with the company’s ethics, code of conduct, and culture statements.

Coaching 97

Coaching Employee Relations Hiring Document 97

Sling

JANUARY 19, 2020

Sure, your team isn’t related by blood, but it benefits from many of the traits that make families strong: camaraderie, cooperation, and strong bonds. Increasing employee engagement will help you build those traits and attract and retain the best talent. Employee Engagement Defined. Effective Employee Engagement Ideas.

Employee Relations 78

Employee Relations Leadership Hiring Training 78

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. Extra side, desert, take-home dressing, etc. Train staff to handle these calls well and keep people coming back. Everything now just takes a little extra effort but it’s all mostly doable.

Marketing 233

Marketing Social Media Food Safety Email Marketing 233

The Restaurant Times

MARCH 10, 2023

Hence, your restaurant’s front-of-the-house staff members should always maintain a high standard of personal hygiene and present a polished, welcoming image. They are in charge of scheduling, handling customer complaints, and interviewing and hiring new employees. Additionally, they provide menus to visitors and take reservations.

Front of House 52

Front of House FOH Back of House Online Ordering 52

EATER

JANUARY 11, 2022

But according to a lawsuit filed on January 4 in the Eastern District of New York, and related reporting by the Washington Post , things might not be all glitzy food pics and cutesy hashtags at the FeedFeed. Husband and wife Dan and Julie Resnick founded the company while living in the Hamptons in 2013.

Influencer 132

Influencer Social Media Employee Relations Website Management 132

EATER

SEPTEMBER 22, 2023

Eventually, Victa moved to Las Vegas to get hands-on culinary training from chefs on the Strip. If I have time, I try to get to know all the people responsible for cooking and executing each dish I’m taking a photo of. My days usually involve scheduling and planning things out. It builds a lot more synergy that way.

Food 120

Food Small Business Back of House Front of House 120