Modern Restaurant Management

NOVEMBER 30, 2023

By investing in a data-driven POS platform, restaurant operators can address labor challenges, fine-tune their stock management, design promotions based on current trends, reduce human error and more. Features like time management modules expedite schedule creation and offer real-time labor cost insights relative to hourly sales.

POS 129

POS Operations Loyalty Program Seasonal Menu 129

Modern Restaurant Management

JUNE 6, 2023

The worst part is, this type of illness is largely preventable Restaurant owners and operators need to take active steps to prevent foodborne illness from coming out of their kitchens. Make sure your employees understand when to wash their hands as well as appropriate times to use (and change) gloves. Your workers will take short cuts.

Food Safety 177

Food Safety Management Management Kitchen Safety 177

7 Shifts

NOVEMBER 19, 2019

As the demand for a higher minimum wage continues to grow on a state and a federal level, restaurant owners and managers are understandably paying more attention to their restaurant’s labor cost percentage. Benefits (Health Care, Employee Discounts, etc.). What is Restaurant Labor Cost Percentage? Payroll Taxes. Pizza: 31.3%.

Management 253

Management Management Employee Relations Restaurant Law 253

Modern Restaurant Management

NOVEMBER 13, 2023

Lawyers have spooked them into avoiding conversations about managing employees for fear of taking on the liability of being joint employers. Consequently, many people with little or no management experience are suddenly responsible for hiring, training, and managing employees without the involvement of their franchisor.

Franchise 208

Franchise Franchising Restaurant Law Employee Relations 208

Modern Restaurant Management

MARCH 5, 2024

Data from the National Restaurant Association’s 2023 State of the Restaurant Industry report revealed that nearly three in four operators were focused on sustaining growth. That won’t cut it in an industry that faces major risks associated with employee injuries and food safety.

Training 167

Training Food Safety Employee Relations Insurance 167

7 Shifts

SEPTEMBER 19, 2019

But restaurant management is the glue that holds it all together. As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue. What is Restaurant Management?

Management 284

Management Management 2019 Employee Relations 284

7 Shifts

FEBRUARY 4, 2021

I was working as an assistant manager at a small business for a few years at that point, so I had a lot of experience of doing a little bit of everything in a small business, and I really wanted to open a business, but I didn't have anything to sell, so it worked out well.” Communicating the new schedules was another logistical nightmare.

Operations 370

Operations Book Communication Small Business 370

7 Shifts

DECEMBER 13, 2023

California has some of the strongest, most employee-friendly tip laws in the country. Some of them even reverse the standard rule or pattern, threatening to catch multi-state operators by surprise. It’s also more generous to employees on several points. This means the employer can’t: Take any part of a tip left for an employee.

Restaurant Law 221

Restaurant Law Tip Distribution Employee Relations Customer Service 221

7 Shifts

JANUARY 23, 2024

It’s the key to creating a consistent experience every day, week, and month of the year — the essential structure for the restaurant’s operations. Effective employee scheduling means finding the right mix of shifts and shift types for your business. Table of Contents: What makes a great employee schedule?

Restaurant Law 195

Restaurant Law Employee Relations Tip Distribution Communication 195

Crunchtime

NOVEMBER 11, 2022

As critical functions in multi-unit restaurants, training and operations are inherently intertwined. Because operations leaders are focused on creating scalable processes, and helping teams better execute the work they do every day, training is a critical factor for success.

Training 100

Training Operations Employee Relations Technology 100

7 Shifts

DECEMBER 13, 2023

California has some of the strongest, most employee-friendly tip laws in the country. Some of them even reverse the standard rule or pattern, threatening to catch multi-state operators by surprise. It’s also more generous to employees on several points. This means the employer can’t: Take any part of a tip left for an employee.

Restaurant Law 195

Restaurant Law Tip Distribution Employee Relations Customer Service 195

Restaurant365

OCTOBER 30, 2020

As a restaurant owner or manager, sometimes you may need to jump in to help keep business running smoothly. However, the day-to-day tasks can distract from the bigger-picture work that is essential for your long-term business health: restaurant operations management. What is restaurant operations management?

Operations 78

Operations Management Management Inventory 78

7 Shifts

AUGUST 26, 2019

Grow your restaurant's revenue with these three powerful restaurant revenue management strategies. Regardless of your reasons for being here, the solution to your problem remains the same: Better restaurant revenue management. What is Restaurant Revenue Management? Revenue management is not a new concept.

Management 408

Management Management Airlines Customer Service 408

Modern Restaurant Management

JUNE 9, 2021

While our team is extremely excited about seeing each other in person, as a business owner, it‘s my responsibility to ensure we’re being safe, following appropriate CDC guidelines, and making the best decisions to protect our employees. Further, the Rockefeller Foundation found that 44 percent of 1,339 U.S.

Employee Relations 212

Employee Relations Management Management Insurance 212

7 Shifts

MAY 1, 2024

After all, a small, honest mistake can accumulate over time and turn into bigger operational problems— 17% of restaurants even fail in their first year due to mismanagement of finances. This includes accounting not only for the regular hours your employees put in but also overtime and holiday hours.

Cash Management 195

Cash Management Inventory Employee Relations Beverage 195

Modern Restaurant Management

JANUARY 11, 2022

Supply-chain management has always been a pain point in the foodservice industry, even in pre-pandemic times. But these days, between labor shortages and challenges in the shipping industry, staff is scrambling just to keep day-to-day operations running smooth. Luckily, there is hope.

Operations 189

Operations Supplies Uniforms Employee Relations 189

Modern Restaurant Management

APRIL 10, 2024

Restaurant operators have faced stiff headwinds since 2020, with a near-constant swirl of inflation, supply chain and labor challenges. But if last year was any indicator, restaurant operators are on the road to relief in 2024. Here’s how restaurant operators can evolve with them. Coffee in 2023.

2024 196

2024 2023 Loyalty Program Point of Sale 196

Hot Schedules

JULY 15, 2021

Mitigating Cost Price Inflation Via Supplier Management. Hospitality systems can’t undo labor legislation, failed harvests or political turmoil, and with hotels in urban markets still seeing revenues dip as much as 52 percent compared to 2019, operators need to utilize every possible method to cut costs. Related Posts.

Pricing 148

Pricing Management Management Cash Management 148

Restaurant365

MARCH 17, 2020

Helpful articles and resources related to Restaurants and COVID-19. We have compiled those that we find the most helpful and informative for restaurant owners and operators. Ensuring employees and customers are safe is a top priority among restaurants across the nation. Actively manage labor cost. Updated March 17, 2020.

Operations 122

Operations Management Management Webinar 122

7 Shifts

JULY 31, 2020

This rapid growth left Hengam and Matthew searching for a better way to use systems and technology to alleviate the labor management burden and save more time for family life. When our managers would do their schedule, they would have to manually check the event section to [see if there was] an event this week or not.

Management 370

Management Management Document Communication 370

Modern Restaurant Management

SEPTEMBER 9, 2020

And to survive this crisis (and any future crises), restaurants need to effectively manage the ongoing risks to protect their brand reputation and avoid costly liabilities. When employees feel safe, informed, and engaged, then customers will feel safe. Increase Self-Assessments at Every Location. Invest in Software Solutions.

Management 189

Management Management Food Safety Audits 189

Restaurant365

JANUARY 11, 2022

Restaurant manager logs are an invaluable tool for both in-store managers and above store operators. Both need a way to communicate what happens as part of a shift-to-shift handoff, as well as occurrences that may impact key performance indicators (KPI) and operational efficiencies.

Management 158

Management Management Employee Relations Communication 158

Restaurant365

OCTOBER 15, 2021

However, store managers can optimize labor costs if they have access to the right data. With the help of actionable data and reporting, store managers can help control labor costs, without negatively impacting the customer experience or employee retention rates. Hourly Employees. Salaried Employees.

Management 148

Management Management Point of Sale Employee Relations 148

Hot Schedules

JUNE 30, 2021

Keeping Your Hotel Operations Agile Through Data-Driven Analytics. T hough global markets are steadily coming back online in 2021, noteworthy supply chain disruptions and workforce shortages have strained hotel operations at a time when the industry is most fragile. Related Posts.

Hotels 148

Hotels Operations Employee Relations Retail 148

7 Shifts

SEPTEMBER 25, 2019

Anyone who’s worked (or even stepped foot) in a restaurant knows how important effective kitchen management is. Restaurant owners are placing more importance and effort than ever on making sure employees are engaged and fulfilled, and that toxic work cultures are stamped out before they can thrive.

Back of House 276

Back of House Management Management BOH 276

Culinary Cues

APRIL 10, 2023

I hear enough comments from cooks (new and well-seasoned) who say they had enough, the business is horrible, lacking in any form of empathy, poorly managed, uncaring abusers of hard workers, proponents of sadistic work environments, and not worthy of anyone’s consideration for a career.

Employee Relations 472

Employee Relations Restaurant Law Waste Article 472

7 Shifts

DECEMBER 12, 2023

Massachusetts has a unique mix of labor laws and employee protections that apply to restaurants in the state. Basic employee rights in Massachusetts All employees in Massachusetts, including tipped and non-tipped restaurant workers, have a set of basic rights. In other words, if an employee works 35 hours in one week at $6.75

Restaurant Law 221

Restaurant Law Tip Distribution Employee Relations Customer Service 221

Restaurant365

JANUARY 11, 2022

Restaurant manager logs are an invaluable tool for both in-store managers and above store operators. Both need a way to communicate what happens as part of a shift-to-shift handoff, as well as occurrences that may impact key performance indicators (KPI) and operational efficiencies.

Management 142

Management Management Employee Relations Communication 142

Restaurant365

AUGUST 19, 2021

While you may think of your restaurant inventory as part of operations, restaurant inventory management should also be considered an accounting function. Operators, owners, and managers can all benefit from becoming well versed in the basics of restaurant accounting. How your restaurant inventory relates to net profit.

Inventory 147

Inventory Management Management Employee Relations 147

The Restaurant Times

JUNE 30, 2021

A manager is responsible for the general administration of the staff and the smooth functioning of any organization. A restaurant manager, however, has multifaceted responsibilities. In addition to managing internal operations, he is also the interface between customers and the staff. Handling Operations .

Operations 52

Operations Management Management Front of House 52

Modern Restaurant Management

MARCH 27, 2024

While there are many variations of service types, operators should outline basic customer service strategies that should be met to create a pleasant customer experience for every patron who enters their establishment. Increase Manager Engagement Manager engagement can be a huge part of customer satisfaction.

Customer Service 189

Customer Service Loyalty Program Customer Experience Employee Relations 189

7 Shifts

DECEMBER 6, 2023

But other changes are coming soon that will likely affect every restaurant and restaurant group operating in the state. per hour—as long as the employee’s base wage and tips combine to equal at least the full minimum wage. Tips belong to the employees they’re left for. What is the minimum wage in Colorado?

Tip Distribution 221

Tip Distribution Restaurant Law Employee Relations 2024 221

Hot Schedules

JULY 8, 2021

The Problems with Managing Inventory in Spreadsheets. U sing spreadsheets for hospitality inventory management is inaccurate, inefficient, and unwise. Learn how poor inventory management could be making operators crazy and hurting your business. b3lineicon|b3icon-knowledge|? b3lineicon|b3icon-knowledge|?|kKnowledge.

Inventory 127

Inventory Management Management Food Supply 127

Sling

JULY 31, 2023

Bar owners and managers have to think about things like good staffing practices , inventory management , marketing tactics , and curating an appealing menu. Selecting The Right Bar Software Tools aimed at owners or managers of bars and restaurants are a rapidly expanding area of software development.

2023 78

2023 Bar Management Management 78

Culinary Cues

MAY 5, 2021

My question to you is, how will management of Restaurants, Clubs and Hotels try to provide a sense of balance and wellbeing for the chefs who have the history of working from dawn until well into the night, six and sometimes seven days a week. REALIZATION, TRAINING, DELEGATION, AND RESULTS: Ultimately, owners and operators care about results.

Hotels 415

Hotels Coaching Employee Relations Training 415

Sling

JANUARY 21, 2024

Want to improve productivity, employee satisfaction, recordkeeping, and payroll all in one fell swoop? Streamline your employee clock-in/clock-out process. Your business’s time tracking program can also help you maintain accurate attendance so that you know your employees are on the job when they should be.

Management 78

Management Management Employee Relations Training 78

7 Shifts

AUGUST 2, 2023

Restaurants without team management tools may miss out on top talent, like those who value tech: Gen Z. Make sure to consider these key factors from both the administrative and employee perspective: Pricing: Consider whether the platform charges a flat fee (monthly or annual), a percentage of tips, or a combination of both.

Tip Distribution 195

Tip Distribution Cash Management Employee Relations Audits 195