Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

DECEMBER 21, 2022

We will continue to evaluate tech solutions and find what best enhances the Fogo experience for both our guests and employees. In 2023, we can anticipate businesses really focusing in on value and doing what they can to attract and retain both employees and guests. – Barry McGowan, CEO, Fogo de Chão.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

APRIL 10, 2024

They’re using that information for myriad purposes—from effectively managing inventory to launching new menu items. For example, restaurant operators can use POS data to develop tailored deals, specials and loyalty rewards. And despite warnings of an imminent recession at the end of 2022, the U.S. Coffee in 2023.

2023 492

2023 Loyalty Program Point of Sale 2024 492

Modern Restaurant Management

JULY 29, 2021

Thanks to mobile ordering apps or loyalty programs, you may also have customers’ names, addresses, and other sensitive data. This is valuable information, and cybercriminals know they could hold it for ransom or sell it on the Dark Web. Educate Employees. million class-action lawsuit.

Loyalty Program 618

Loyalty Program Employee Relations Point of Sale Mobile Ordering 618

Modern Restaurant Management

AUGUST 17, 2020

A consumer's brand loyalty was also impacted during recent events, with 33 percent of overall respondents citing an increase in loyalty to the brands they frequented during stay-at-home-orders. This sentiment was most prevalent with millennials, with 43 percent reporting an increase in loyalty.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

APRIL 14, 2020

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico.

Online Ordering 530

Online Ordering Back of House Customer Service Small Business 530

Modern Restaurant Management

MAY 31, 2024

“Restaurant jobs are particularly valuable because employees can learn a host of skills in a short time that are investments for both their business and everyday life,” said Michelle Korsmo, President & CEO of the National Restaurant Association.

Online Ordering 391

Online Ordering Ordering Hiring 2024 391

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board. percent during Q4.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

JANUARY 31, 2024

The website is one part of it, but it’s also about maintaining an active social media presence, offering a loyalty program, and investing in ongoing marketing campaigns. Not to mention, operators are still seeing positive gains from things like online ordering and loyalty tech.

2024 508

2024 Online Ordering Website Management 2023 508

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 447

2021 Retail Loyalty Program Online Ordering 447

Modern Restaurant Management

APRIL 20, 2020

ezCater launched Feed the Front Line , a program that helps anyone contribute meals to healthcare workers fighting coronavirus. In just over a week, the program has already sent more than 20,000 meals to 145 hospitals across the country. All donations are tax-deductible and go directly to Children of Restaurant Employees (CORE).

Healthcare 450

Healthcare Small Business Kitchen Safety Front of House 450

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will increasingly become more reliant on using their transaction data to inform and automate their businesses. As mentioned before, this expands the need for loyalty programs, and also demands an agile technology stack that can go where customers are, as well as bring customers in.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. But despite these concerns, 46 percent of people noted they will eat out daily to several times a week in coming months and showed a growing loyalty to their favorite brands. Key Takeaways.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

JANUARY 3, 2024

In 2024, brands will continue to overcome the challenge of accessing and aggregating this valuable owned data to cultivate this level of hospitality and long-term brand loyalty. Stored value will also emerge as a critical element in loyalty programs, offering added flexibility and customer benefits. – Joe Hand Jr.,

2024 332

2024 Loyalty Program Customer Experience Customer Service 332

Modern Restaurant Management

FEBRUARY 18, 2020

Third, the onslaught of opioid, vaping, and alcohol combinations have forced the restaurant industry to begin hiring completely different generations of rock star employees, in both the front and back of the house. As the owner of a food establishment, this is very valuable information to you. Improve employee performance.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

7 Shifts

JULY 16, 2021

From the most popular preparation methods to the most coffee-consumed time of day, this information will help you build a coffee shop perfect for them. So, make the most of this step– gathering this information will help you plan, operate, and run a successful coffee shop. You'll want to learn everything about their coffee preferences.

License 459

License Hiring Equipment Small Business 459

Modern Restaurant Management

MAY 27, 2020

“While cafes, dining halls, cafeterias, and concessions stands may look a little different, I am confident that they will feel and be safe for our employees and everyone we serve,” said John Zillmer, Aramark’s CEO. Requiring appropriate personal protective equipment (PPE) for employees, including gloves and masks.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

MARCH 11, 2020

We would like to thank Derek Jones and all of the employees at Smart Foodservice for their dedication in building a highly differentiated business in the cash and carry industry, and we know the company will be in great hands with its new owners.” Two-Hens Growth Fueled by Accelerator Program. SpotOn Secures $50M Funding.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Lavu

MAY 23, 2025

This information can drive your business plan. Related: The Essential Guide to Restaurant Inventory Management Software 3. A restaurant POS system helps you process payments and manage details of your business from inventory tracking to employee scheduling to creating reports on best-selling items. Is it near a business park?

2025 78

2025 Employee Relations Tip Distribution POS 78

Modern Restaurant Management

FEBRUARY 25, 2020

The National Labor Relations Board will issue its final rule tomorrow, February 26, governing joint-employer status under the National Labor Relations Act. NLRB Issues Joint-Employer Ruling. ” The NLRB issued an NPRM concerning joint-employer status under the NLRA on September 13, 2018.

Mobile Ordering 348

Mobile Ordering Front of House Customer Experience Back of House 348

Modern Restaurant Management

SEPTEMBER 30, 2020

Restaurants that aren't already offering some kind of loyalty program should consider creating one, especially as consumers' grip on their wallets have tightened. Restaurants with a loyalty program should also highlight the benefits while remarketing to guests. Restaurant and bar related concerns.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Modern Restaurant Management

AUGUST 14, 2020

As a way to provide a fast-track to joining the Fazoli’s Family, the brand’s latest conversion program offers new and current franchisees a Zero Franchisee Fee, Zero Royalty Fee in year one. We are offering a groundbreaking conversion opportunity with our new Fazoli’s 2020 Franchise Incentive Program.

Franchising 474

Franchising Franchise Kitchen Safety Food Safety 474

7 Shifts

MARCH 27, 2020

Can you give dine-in related employees other tasks to do that will benefit your business and ensure that they don’t lose their income? You can point your restaurant staff towards monetary relief programs offered by the government and other organizations to help them stay afloat if your business closes.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Lavu

JUNE 6, 2025

Once you have gathered all the information, you can create a formula that considers the ingredient cost, portion size, yield percentage, labor cost, overhead cost, and markup percentage to calculate the total food cost for the recipe or dish. Be transparent and reward employees. However, this cost cutting tip is crucial.

Loyalty Program 78

Loyalty Program Waste Recycling Inventory 78

The Restaurant Group

FEBRUARY 14, 2025

Regularly tracking this metric helps you identify trends and make informed decisions. Labor Cost Percentage What Labor Cost Percentage Indicates Labor cost percentage shows the portion of your revenue spent on employee wages, benefits, and taxes. Formula for Calculation Add up all labor-related costs for a specific period.

Point of Sale 78

Point of Sale Loyalty Program Customer Service Inventory 78

Modern Restaurant Management

MAY 1, 2020

Respondents across all countries said their top food-related concerns were: safety and hygiene, access to healthy foods, and nutrition. The vast majority of those surveyed want restaurants to have employees wear face masks and encourage social distancing. Restaurant Industry Consumer Perspectives. In the U.K.,

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

Modern Restaurant Management

FEBRUARY 10, 2020

For additional information, click here. The organization’s registered dietitians, nurses and medical doctors deliver lunch-and-learns and employee wellness programs in hospitals to provide the education on the evidence behind plant-based nutrition. trillion global meat industry and be worth $140 billion in the next decade.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Lavu

FEBRUARY 28, 2025

Customer Reports : Understand guest behavior, loyalty, and spending habits to enhance customer engagement and retention. Over time, these insights can inform decisions about staffing, inventory, and menu tweaks. Armed with this information, you can make better decisions about vendor relationships.

POS 78

POS Point of Sale Cash Management Inventory 78

Focus POS

DECEMBER 22, 2021

The best solutions will also have features that automate order entry so employees don’t have to do it manually. Also, the best system for your business will be integrated with your in-house system , automatically sharing orders and customer information for delivery, takeout, and dine-in orders. H3: A strong loyalty program.

Management 146

Management Management Loyalty Program Online Ordering 146

Modern Restaurant Management

DECEMBER 16, 2019

Finding and retaining employees remain among the biggest obstacles operators struggle with. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. It seems the industry has reached its ceiling in terms of hourly employee turnover and is now moderating. Go with a Restaurant Gift Card.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Lavu

APRIL 25, 2025

Integration with online ordering, loyalty programs, and inventory tracking. Add features like online ordering, inventory tracking, and loyalty programs. Staff Size : Figure out how many employees will need access to the system and their access levels. Easy to train new employees and staff. ″: $325.00

POS 78

POS 2025 Loyalty Program Cash Management 78

Modern Restaurant Management

MARCH 16, 2020

percent from unusually high numbers a year ago related to U.S. Offering multiple ways to order – from kiosks to loyalty apps to tablets – is essential to minimizing customers’ wait times. Often times, a happy employee equates to happy guests. Often times, a happy employee equates to happy guests.

Mobile Ordering 305

Mobile Ordering Online Ordering Point of Sale POS 305

Lavu

APRIL 8, 2020

Additionally, sharing how your business and your employees are doing their part to flatten the curve, builds trust and can inspire loyalty. Next, you’ll follow up with any critical information for customers, such as calling or ordering online, or stepping in to pay for your order before going back to their vehicle.

Communication 147

Communication Loyalty Program Social Media Online Ordering 147

7 Shifts

JULY 1, 2024

Create a business plan A solid business plan should cover your business' value proposition, location, industry you're entering, legal structure, products and services, marketing plan, financial forecast, and other essential information that points toward growth and profitability.

Bar 221

Bar License Food Supply Restaurant Law 221

Modern Restaurant Management

DECEMBER 12, 2019

” The new microsite features pertinent information for franchising decisions, including: Location requirements. An inaugural loyalty program (September). Program, which has impacted more than 65 million students in 35 years. Local Subway® Day Program Celebrates Nearly a Decade. Financial requirements.

Franchising 275

Franchising Franchise Loyalty Program Book 275