Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board. percent during Q4.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

FEBRUARY 18, 2020

Third, the onslaught of opioid, vaping, and alcohol combinations have forced the restaurant industry to begin hiring completely different generations of rock star employees, in both the front and back of the house. Improve employee performance. Reduce theft. Mark Bunney, Director of Go-To-Market Strategy at Ingenico Group.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. The top factor influencing the choice to buy alcoholic drinks with take out/delivery relates to ease and safety. Emotional Connection and Loyalty.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. But despite these concerns, 46 percent of people noted they will eat out daily to several times a week in coming months and showed a growing loyalty to their favorite brands. Key Takeaways.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 447

2021 Retail Online Ordering Loyalty Program 447

Modern Restaurant Management

DECEMBER 21, 2022

As mentioned before, this expands the need for loyalty programs, and also demands an agile technology stack that can go where customers are, as well as bring customers in. Loyalty will continue to get more personal and less transactional. Gamification will play a larger role in driving brand loyalty.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

7 Shifts

JULY 16, 2021

A common way for coffee shops to get financed is through business loan programs. Planned marketing strategies: Will you have a loyalty program? List all employees and partners. If you're serving food at your coffee shop, your employees should complete a food handler's course. Business loan. Find an angel investor.

License 459

License Hiring Equipment Small Business 459

Modern Restaurant Management

FEBRUARY 10, 2020

The organization’s registered dietitians, nurses and medical doctors deliver lunch-and-learns and employee wellness programs in hospitals to provide the education on the evidence behind plant-based nutrition. PCRM also helps hospitals with implementation of new plant-based menu items. Health Care Without Harm.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

7 Shifts

MARCH 27, 2020

Can you give dine-in related employees other tasks to do that will benefit your business and ensure that they don’t lose their income? You can point your restaurant staff towards monetary relief programs offered by the government and other organizations to help them stay afloat if your business closes.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Modern Restaurant Management

MAY 1, 2020

Visible hygiene practices and minimal contact are now the top two factors that most influence consumers. Respondents across all countries said their top food-related concerns were: safety and hygiene, access to healthy foods, and nutrition. Restaurant Industry Consumer Perspectives. Deciding where to eat has changed. In the U.S.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

7 Shifts

JUNE 16, 2024

These strategies can combine traditional restaurant advertising techniques like pamphlets, billboards, and radio promotions with modern ideas like running paid ads, advertising on social media, and collaborating with influencers. Then, after about 5 purchases, you can give them a free drink upgrade or a free dessert.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Cheetah

SEPTEMBER 30, 2021

Understandably they choose the less physically demanding, more controlled environments this makes filling third shift employees and delivery drivers incredibly difficult. As grazing crops were scorched and shriveled, food for livestock has also come at a risk, influencing the meat market. Everyone is finding ways to adapt.

Food Supply 148

Food Supply Supplies Pricing Food 148

Squirrel Systems

JUNE 3, 2024

High turnover rates not only disrupt operations but also incur significant costs related to hiring and training new employees. This balance is crucial not only for maintaining high service standards but also for employee satisfaction. This fairness fosters trust and loyalty among staff members.

Technology 92

Technology Management Management Restaurant Law 92

ChowNow

SEPTEMBER 12, 2024

It’s vital to retain repeat customers, and one of the best ways to do that is with a restaurant loyalty program. These programs keep diners invested and eager for seconds, thirds and beyond. First and foremost, loyalty programs encourage customers to keep coming back, which gives you regular and predictable revenue.

Loyalty Program 195

Loyalty Program Point of Sale Online Ordering Seasonal Menu 195

Sling

AUGUST 4, 2021

Workforce optimization (WFO) is a set of strategies that help you automate essential processes, maintain data visibility, comply with legal ordinances, and solve business problems related to your staff. By optimizing your workforce, you can gain more control over both the way your employees work and the costs associated with this activity.

Employee Relations 78

Employee Relations Loyalty Program Customer Service Communication 78

Lavu

FEBRUARY 12, 2020

Gourmet and artisanal ice cream prevailed in 2016, globally-inspired ice cream flavors influenced 2017 shop owners, wacky ice cream flavors were trending in 2018, and in 2019, creative ice cream vessels appear to be the new hot trend (like Booyah’s ice cream taco ). Labor Cost Percentage .

Point of Sale 78

Point of Sale Employee Relations Customer Service Loyalty Program 78

Lavu

MARCH 27, 2020

In the twenty-first century, restaurant software and technology have become exceptionally sophisticated, largely with the emergence of restaurant-related apps. Besides the rise of apps, the second largest computing development to influence restaurant management system software is the cloud. Menu customization. In short, no.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Online Ordering 78

Lavu

MARCH 11, 2020

If you need a more customizable system for your restaurant, you may consider choosing a more robust system that offers features such as inventory tracking, table and order management, employee timesheets, and CRM integration. Employee scheduling. Employee tips. Qualifications of Restaurant Management Software.

Management 78

Management Management Cash Management Mobile Ordering 78

Cheetah

SEPTEMBER 30, 2021

Understandably they choose the less physically demanding, more controlled environments this makes filling third shift employees and delivery drivers incredibly difficult. As grazing crops were scorched and shriveled, food for livestock has also come at a risk, influencing the meat market. Everyone is finding ways to adapt.

Food Supply 78

Food Supply Supplies Pricing Food 78

The Restaurant Times

AUGUST 5, 2022

Employee retention is the capacity of an organization to retain its staff. Retaining employees is a complex process, and it requires ongoing efforts. You’ve invested a lot in them, so removing them (or letting them go) would mean investing capital and beginning the new hiring program again. Let’s discuss. . One million of the 4.5

Hiring 52

Hiring 2022 Recruiting Employee Relations 52

Apicbase

FEBRUARY 29, 2024

85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. Touchbistro , 2024) Another factor, perhaps less alarming, but constantly present regardless of macroeconomic challenges, is employee theft , which accounts for 4% of annual revenue loss in the restaurant industry.

2024 52

2024 Operations 2023 Loyalty Program 52

The Restaurant Times

FEBRUARY 24, 2022

Initiate loyalty programmes at regular intervals to create a customer base and appreciate your regular customers with deals & discounts. Almost all activities, such as food, packaging, delivery, revolve around the mission statement, which may be used to forge strong bonds with customers, stakeholders, and employees.

2022 52

2022 Email Marketing Loyalty Program Customer Service 52

iTab POS

NOVEMBER 8, 2018

There are several factors that influence the decisions of these over 50% restaurant owners, but the primary reason they stay away from a POS system is that they’re used to storing money or calculating purchases with a cash register and haven’t fully realized the potential benefits of a full-fledged POS system for their business.

Cash Management 40

Cash Management Mobile Ordering POS Point of Sale 40

Modern Restaurant Management

NOVEMBER 1, 2024

The Influence of Reviews HungerRush™ revealed how restaurant reviews significantly influence where people choose to eat. Wait Time Woes: Wait time-related reviews increased 8.5 Price Sensitivity Persists: While customer service-related issues dominate reviews, pricing remains a problem.

2024 221

2024 Point of Sale Mobile Ordering Consumer Goods 221

Modern Restaurant Management

DECEMBER 21, 2020

The bakery, which distributes to grocery stores nationwide, is now built to better accommodate both customer and consumer needs while continuing to put the safety of employees and customers first. We’ve also noticed the increased importance of loyalty programs at times like this. Shyam Rao, CEO and Cofounder, Punchh.

2020 493

2020 Kitchen Safety Food Safety Loyalty Program 493

Modern Restaurant Management

JANUARY 31, 2020

voted Republican in 2016 – North Dakota, South Dakota, Wyoming, and Alaska – with services sectors and several food-related economic growth trended blue — Washington D.C., The start of a new decade brings a time of reflection and positive change, including what will influence the food decisions we make. Plant Forward.

2020 480

2020 Loyalty Program 2019 Point of Sale 480

Modern Restaurant Management

OCTOBER 4, 2021

Consumers ranked local chains as their second most desired type of apps and loyalty programs. Must haves for local chain restaurant apps include easy ordering (66 percent), easy payment (61 percent), loyalty/rewards points (52 percent), and coupons and/or deals (52 percent). Loyalty programs yield repeat business.

2021 426

2021 Fast Casual Mobile Ordering Social Media 426

Modern Restaurant Management

JULY 27, 2020

Interest for alcohol-related experiences has increased since June 1, relative to other food activities, with a rise in consumer interest for wineries (up 51 percent), cideries (up 39 percent), breweries (up 24 percent) and distilleries (up 19 percent). Meanwhile, grocery related businesses are on the decline as people spend less time at home.

Franchise 443

Franchise Franchising Mobile Ordering Kitchen Safety 443

Modern Restaurant Management

AUGUST 16, 2021

Restaurant labor costs are rising as the industry attempts to lure back employees who were laid off or voluntarily left the workforce during the pandemic. Food service and drinking places had 12 million employees in February 2020, but the number employed in the industry declined nearly 50 percent to 6.4 percent, compared with 3.1

2021 450

2021 Guest Recovery 2019 Point of Sale 450

Modern Restaurant Management

FEBRUARY 14, 2020

SOBEWFF® also provides our students, many of whom come from low-income families, financial relief and motivation toward a timely graduation through its scholarship program. “We are thrilled Megan will be spearheading our winemaking program,” says Vintner Kathryn Hall. Donal Neilan. Megan Gunderson.

Back of House 329

Back of House Hotels Design Events 329

Modern Restaurant Management

APRIL 20, 2021

The most popular COVID-related safety offerings people look for when booking a venue included outdoor spaces (47 percent) and socially-distanced floor plans (40 percent). The report titled, The Great Restaurant Restart, includes lessons learned from the past year and how they can influence the industry’s future.

2021 473

2021 Online Ordering Mobile Ordering Guest Recovery 473

Modern Restaurant Management

DECEMBER 31, 2019

Labor issues will continue to bring challenges in 2020, but these challenges will offer restaurants the opportunity for a continued and relentless focus on creating rewarding environments for employees. The ongoing labor shortage is leaving employers struggling to hire and maintain employees while also being pressured to increase wages.

2020 345

2020 Kitchen Safety Consumer Goods Point of Sale 345

Modern Restaurant Management

APRIL 1, 2025

Nearly half (47 percent) of diners say they engage with loyalty programs at least once a week, up significantly from just 34 percent in 2023. "By integrating automation and AI-powered tools, restaurants are reducing hiring times, enhancing employee engagement, and fostering a workplace culture that supports long-term retention."

Pricing 251

Pricing Technology 2025 Point of Sale 251

Modern Restaurant Management

OCTOBER 29, 2020

. “Core to our founding mission is a commitment to providing multiple solutions for restaurants to come online in a way that makes sense for their business, and this new program is another way restaurants can adapt to the new normal. Simon was an avid hunter and sportsman, but his greatest joy was his family.

Online Ordering 359

Online Ordering Customer Service Food Order Seasonal Menu 359

Modern Restaurant Management

NOVEMBER 2, 2020

Not only does complete ownership of the ordering and delivery experience help to maintain control of the brand, it also gives the restaurant direct access to customer marketing and data to inform digital and loyalty programs. a month on all food-related spend – an overall saving of £781 million nationwide.

2020 553

2020 Mobile Ordering Hotels Food Safety 553

Modern Restaurant Management

OCTOBER 15, 2019

Arguably, the two biggest headwinds faced by restaurants today are declining traffic and keeping restaurants staffed with enough qualified employees. Turnover for hourly, non-management employees increased again during August and remains at historically high levels according to People Report. Looking Ahead. percent growth.

2019 211

2019 Point of Sale Small Business Consumer Goods 211