7 Shifts

JULY 24, 2020

That’s why our teams—who specifically work to improve restaurant operations, performance, and staff happiness—have curated a 7-course menu of the best books about understanding restaurant management. So pull up a chair and take a deep dive into some of the most insightful and actionable tips from the best in the business. Goodreads: 4.09

Book 370

Book Management Management Restaurant Law 370

Restaurant365

SEPTEMBER 16, 2021

Your individual hiring decisions define your company culture over the long term, impacting both the customer experience and employee retention. Short-term restaurant hiring challenges, like filling open roles because you’re understaffed, may seem like the most urgent day-to-day priority. Offer a competitive wage and benefits.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

7 Shifts

NOVEMBER 3, 2022

At her first job as a server, she tried to show a new hire how to make a side salad. Restaurant operators] need to make sure that the behaviors they want to see within their four walls are seen, and the ones that they don't are not seen. Everyone wins when employees are comfortable bringing up issues before they get worse. “I

Leadership 195

Leadership FOH BOH Website Management 195

ExactHire - Restaurants

JUNE 14, 2022

Are you interested in increasing new hire retention by 50 percent? One study found that companies with an effective onboarding plan retained 91 percent of their first-year hires. Their new hire retention rate is an abysmal 50 percent. Welcoming New Employees During the First Week. New Employee First Day Agenda.

Employee Relations 98

Employee Relations Hiring Leadership Document 98

7 Shifts

JULY 29, 2021

We chatted with two of Kaldi's team members—Keith Kildron and Jillian Methvin—to get a picture of how the team uses 7shifts in their day-to-day operations, as well as how 7shifts has evolved as the business grew. Keith is Kaldi's VP of Operations, and Jillian oversees 8 locations as a regional manager. The Manager's Book.

Communication 370

Communication Employee Relations Coaching 2014 370

7 Shifts

DECEMBER 13, 2021

of employees rated sanitation efforts of ultra-high importance, with an average score of 4.1 Employees aren't satisfied with their current wages. Nearly half of all restaurant employees are hovering in the range of $11-15/hour (45.8%). 73% of those employees still receive tips. Employees want schedule flexibility.

Employee Relations 370

Employee Relations Communication Hospitality 2022 370

ExactHire - Restaurants

AUGUST 19, 2021

Now Hiring! Go to the primary source for job openings – online job boards encompass an endless list of companies who are hiring for all levels of roles. Companies need employees now, and if companies do not meet their staffing needs to operate, doors will close—maybe permanently. Hiring Former Offenders.

Hiring 52

Hiring Employee Relations 2016 Recruiting 52

Hot Schedules

SEPTEMBER 8, 2021

Hotel operators are struggling with three major pain points: the labor shortage, competitive expansion, and lingering lockdown restrictions. Mobile tech solution can fill the gaps left behind by skeleton teams and keep operations competitive. This can lead to inefficient operations, sacrificed offerings, and dangerous employee burnout.

Hotels 147

Hotels Inventory Guest Recovery Leadership 147

7 Shifts

JULY 6, 2023

Michel Falcon has an extensive career as an entrepreneur and expertise in company culture, customer experience, and employee performance. Our employee turnover last year was only 17% - one seven - in an industry that has 100 to 200% year-over-year turnover. But they make their first appearance in the application and hiring process.

Fast Casual 195

Fast Casual Employee Relations Customer Experience Hiring 195

Modern Restaurant Management

DECEMBER 22, 2020

But if your restaurant or industry related business has been able to stay open or expects to resume operations once we are on the other side of the pandemic, now may be the time to apply for a grant. First Timers Should Hire a Pro. 2020 has been a year like no other for restaurants and the companies who support and supply them.

Employee Relations 216

Employee Relations Leadership Food Supply Small Business 216

7 Shifts

SEPTEMBER 19, 2019

As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue. Read on to learn about almost everything you need to know about restaurant management to help you run a more profitable operation. What is Restaurant Management?

Management 284

Management Management 2019 Employee Relations 284

Sling

MARCH 26, 2022

Employee retention should be high on every manager’s priority list. If it’s not, you run the risk of your best employees leaving for greener pastures. But an employee leaving doesn’t just impact you, the manager. And then there’s the inevitable effect all that stress has on employee productivity and engagement.

Small Business 148

Small Business Employee Relations Leadership Tip Distribution 148

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Embrace the Suck

OCTOBER 28, 2021

Hire a business coach (okay that was a little self-promotion…LOL). Mistake #6: They have an outdated hiring system (or worse) they panic hire. They have no system for hiring! We tend to hire for skill and forget the personality. Always hire for personality and then train the skills. Find a mentor.

Coaching 329

Coaching Training Social Media Hiring 329

Restaurant365

JUNE 17, 2022

Apps are more intuitive than ever, websites are smarter and technology can help hiring and retention, delivery and operations. John Wang (no relation to Libby Wang) of Rocky Mountain Robotech said the software from his company turns a robotic server into a hostess, a runner, waitstaff and a host. Photo by Networld Media Group.

Technology 78

Technology Front of House Back of House Mobile Ordering 78

Restaurant365

JUNE 26, 2020

While daily operations will continue to be a top priority, restaurant owners should keep in mind a few tax topics that may be helpful in managing these unprecedented times. The application must be submitted within 28 days of the employee start date, and credits range from $2,400 to $9,600 per qualified new hire.

Blog 78

Blog Audits Employee Relations Restaurant Law 78

Sling

MAY 14, 2022

A strong employee value proposition can do many things for your business: attract high-potential employees, help retain high-performing team members, set you apart from your competition, and much more. How can an employee value proposition do so much? Employee value proposition defined. 2) Employee benefits.

Management 78

Management Management Employee Relations Insurance 78

EATER

JULY 6, 2022

Former apprentices and employees say they faced working conditions they considered unsafe, while numerous former livestock employees describe what they view as unnecessary animal suffering within Stone Barns’ holistic land management system. The farm is run by Jack Algiere, who was hired as the center’s first employee in 2003.

Agriculture 98

Agriculture Leadership Employee Relations Food Safety 98

EATER

MARCH 17, 2022

What Starbucks leadership did not mention, though, is that the National Labor Relations Board (NLRB) filed a complaint against the company on March 15, alleging that it had engaged in retaliatory and discriminatory actions against employees organizing at a Starbucks in Phoenix. Howard Schultz is back as CEO of Starbucks. |

Employee Relations 97

Employee Relations Mobile Ordering Hiring 2021 97

Sling

OCTOBER 9, 2020

It’s a critical question to ask — and, ultimately, to answer — because, while human resources may differ in practice from one business to the next, your particular HR department plays a fundamental role in the successful day-to-day operation of your business. 2) Recruitment, Hiring, And Onboarding. 4) Employee/Employer Relations.

Management 78

Management Management Employee Relations Recruiting 78

Sling

JANUARY 19, 2020

Sure, your team isn’t related by blood, but it benefits from many of the traits that make families strong: camaraderie, cooperation, and strong bonds. Increasing employee engagement will help you build those traits and attract and retain the best talent. Employee Engagement Defined. Effective Employee Engagement Ideas.

Employee Relations 117

Employee Relations Leadership Hiring Training 117

Modern Restaurant Management

JUNE 8, 2020

When the house passed the legislation earlier, the National Restaurant Association Executive Vice President of Public Affairs Sean Kennedy said, “Restaurants have suffered more job and revenue losses than any other sector of the economy because of mandated closures and restrictions on operating.

Guest Recovery 136

Guest Recovery Food Safety Employee Relations Mobile Ordering 136

Perfect Daily Grind

APRIL 23, 2023

Moreover, a head roaster also needs to make sure operations remain efficient and cost effective. However, at the same time, a director of coffee is usually also in charge of sourcing and purchasing green coffee, as well as staff training and team leadership. Hiring and scheduling staff would also be priorities.

Equipment 148

Equipment Education Sourcing Employee Relations 148

Ken Burgin

FEBRUARY 13, 2024

They will be interested in get a sense of the team’s spirit, leadership style, and the overall atmosphere of the kitchen. Potential hires will be interested in knowing about shift patterns, peak service times, and how shifts are allocated among staff. What is the kitchen’s work culture like?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Sling

AUGUST 31, 2020

While human resources functions may differ from one business to another, the HR department plays a critical role in the successful day-to-day operation of companies large and small. human resource planning ) is the ongoing process of planning ahead to optimize and maximize your business’s most valuable asset — high-quality employees.

Employee Relations 78

Employee Relations Hiring Loyalty Program Recruiting 78

Sling

MAY 24, 2023

Every restaurant should have an employee handbook. It’s a way to define the working relationship between employer and employee. Should some problem arise, the employee can’t use, “They never told me that,” as a defense because it’s written down in the employee handbook.

Employee Relations 88

Employee Relations Restaurant Law Information Back of House 88

EATER

MARCH 18, 2024

The vision was for a kind of “chefs without borders” program where chefs would enact positive change, globally, using knowledge and resources related to their professions. World Central Kitchen has since hired staff to focus solely on disaster relief “because, clearly, we are chef relief now. We are disaster relief now,” MacNair said.

Tip Distribution 79

Tip Distribution Kitchen Safety Food Truck 2010 79

EATER

AUGUST 24, 2022

“They said, ‘We are like family here,’ and when they said that, they made me feel like I was going to be part of a family work environment,” says Luna, a former Amy’s Kitchen employee. Luna started on the enchilada line at Amy’s San Jose plant in December 2021, and then became a machine operator in the pizza department after four months.

Kitchen Safety 145

Kitchen Safety Employee Relations Food Safety 2022 145

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. He began working with TSFR in 1996 when he was hired as a District Manager for the Burger King brand.

Food 164

Food Tip Distribution Guest Recovery Food Safety 164

The Restaurant Times

MARCH 10, 2022

Along with the general administration of the staff, managing internal operations, being the POC between the customer and the staff, it is also important to have technological skills, financial planning and budgeting aptitude, conflict resolution skills, and a learning mindset. . Hiring, Onboarding & Training. Resource Management .

Management 52

Management Management Cash Management Employee Relations 52

Bar and Restaurant Coach

MARCH 2, 2020

So in the previous posts, we covered the communicating and follow-up part, now let’s get into accountability and how it relates to profitability. The HR department has many jobs: hiring the right people, making sure that employees are treated in accordance with the company’s ethics, code of conduct, and culture statements.

Coaching 97

Coaching Employee Relations Hiring Document 97

Foodable

OCTOBER 9, 2020

In the latest episode of the Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “The Finance Guy” sit down with Barry Herbst, the vice president of The Elliot Group , to explore hiring and retention as it relates to executives and other key members of your staff. It’s a core competency.”

Employee Relations 52

Employee Relations Hospitality Leadership Hiring 52

Restaurant365

JULY 29, 2021

However, many CFOs are still facing uncertainty, particularly from pandemic-related complications that are still challenging operations and restaurant profitability. Few areas of restaurant operations were immune from changes. Some suppliers shifted their operations during the pandemic, and many even went out of business.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78

EATER

AUGUST 18, 2023

The vision was for a kind of “chefs without borders” program where chefs would enact positive change, globally, using knowledge and resources related to their professions. World Central Kitchen has since hired staff to focus solely on disaster relief “because, clearly, we are chef relief now. We are disaster relief now,” MacNair said.

Tip Distribution 98

Tip Distribution Kitchen Safety 2010 Food Supply 98

EATER

JUNE 29, 2021

Most importantly, she was going to use it to hire more staff. Over the year-plus of the pandemic, we have grown back to around 70, but in order to operate my restaurants at 100 percent — I have four locations, and we started the pandemic with five — I would have to hire a lot of people,” Gresser said. The money never came.

Small Business 145

Small Business Sports Restaurant Law Hiring 145

Sling

JANUARY 19, 2020

Sure, your team isn’t related by blood, but it benefits from many of the traits that make families strong: camaraderie, cooperation, and strong bonds. Increasing employee engagement will help you build those traits and attract and retain the best talent. Employee Engagement Defined. Effective Employee Engagement Ideas.

Employee Relations 78

Employee Relations Leadership Hiring Training 78

EATER

JULY 6, 2022

On the morning of February 7, 2020, office employees at the Stone Barns Center for Food & Agriculture filed one by one into meetings with management. When leadership began presenting these ideas to staff in 2019, a number of Stone Barns employees vocally disagreed with the new direction. Some came out crying.

Agriculture 91

Agriculture Leadership Education Employee Relations 91