Remove Employee Relations Remove Food Order Remove Leadership
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Hiring? Ask These Interview Questions to Spot Versatile Restaurant Talent

Modern Restaurant Management

checking for understanding) Patience and adaptability to different communication preferences Example: “I had a customer with several food allergies who was, understandably, very concerned about ingredients and cross-contamination. She felt confident enough to order and appreciated my effort to address her needs.”

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2025 Restaurant Outlook: A Recipe for Success with Risk Management

Modern Restaurant Management

After weathering years of pandemic-related challenges, the sector continues to rebound with optimism. By mid-2024, 82 percent of food and beverage operators were still actively recruiting, with chefs and cooks comprising 30 percent of open roles. In 2023, the average cost of a hospitality-related breach surged 14 percent to $3.36

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MRM Research Roundup: AI Investment Heating Up and Summer Dining Dos and Don’ts

Modern Restaurant Management

A Dilemma of “Super Size” Proportions Amid rising food prices and shifting consumer preferences, the restaurant industry is facing a dilemma of “super size” proportions. Red Robin climbs 3 percent to 78 thanks in large part to its focus on menu and food. Still, the food and service metrics are quite high.

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From acqui-hire to vaporware: The new restaurant tech ABCs

Restaurant Business

Acqui-hire “To acquire a company in order to use its employees skills or knowledge, rather than for its products or services.” The coffee giant is licensing the company’s order fulfillment tech while also bringing aboard Empower’s six engineers. Starbucks’ deal with Empower Delivery fits the acqui-hire framework.

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Does Chipotle have a structural problem? Probably not

Restaurant Business

Social media erupted over portion sizes last year, which had a side effect of creating stress for employees as customers videoed their orders being put together. A customer can come in and order something as healthy or as caloric as they want. Customization is great until customers mess up their orders.

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Bigger Bites: How Restaurant Owners Can Scale Smartly and Keep Their Edge

The Rail

There’s the melody of good food, the rhythm of customer service, and the improvisational solos of daily chaos. But before you open that second dining room or launch a new concept, you’ve got to get your house in order and understand what it really means to grow without burning the whole thing down. Track employee performance over time.

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How Edge Computing Will Define the Future of Your Restaurant

Qu

Edge computing enables sophisticated algorithms that don’t just optimize for productivity, but intelligently factor in employee skill level, tenure, availability preferences, and even family needs. David Ingenito GoTo Foods , Multi-Unit Franchise Owner Edge computing creates true operational resilience.