7 Shifts

JULY 10, 2020

You want to have a big enough budget that your target customers will be exposed to your ads multiple times in a short period (two weeks) prior to the grand opening…he “newness” of the business and special offers related to the grand opening should increase the responsiveness of potential customers.” Plan your staffing ?????

Events 351

Events Social Media Kitchen Safety Seating 351

7 Shifts

MARCH 27, 2020

states are forcing non-essential businesses to stop operations. However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. Do you have delivery drivers who you could hire, or would your FOH staff take on this role for extra pay?

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Lavu

JUNE 26, 2025

Whether you’re a seasoned operator or just getting started, understanding the numbers behind your business can mean the difference between breaking even and breaking records. In this guide, we’ll break down key accounting strategies and tools that help streamline operations and boost your bottom line in 2025. Your accountant.

2025 113

2025 Cash Management Point of Sale POS 113

Hot Schedules

MAY 21, 2020

How the COVID pandemic forced them to update operations, sanitation, communication and much more. Dan stated, “We have been in constant contact with all of our employees, checking in on them multiple times a week to see how their unemployment benefits are working out, if they have another job, and if they have the desire to come back.

Employee Relations 148

Employee Relations Back of House FOH BOH 148

Restaurant365

OCTOBER 15, 2021

With the help of actionable data and reporting, store managers can help control labor costs, without negatively impacting the customer experience or employee retention rates. Here are a few helpful labor cost terms, along with how they are related to your total labor cost. Hourly Employees. Salaried Employees.

Management 148

Management Management Point of Sale Employee Relations 148

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. The FOH staff greets and receives customers and relays their requests. The FOH manager supervises all front-of-house staff and reports to the GM. The answer to the FOH manager.

Front of House 52

Front of House FOH Back of House Online Ordering 52

Cheetah

JUNE 14, 2021

Few establishments are now considering raising wages, offering employee benefits or improving the working conditions. Increasing wages, gradually introducing automatic gratuity, sharing the tip pool with back-of-the-house (BOH) employees, improving the working conditions, investing in cross-training, and reducing staff are all good solutions.

BOH 148

BOH Back of House Front of House Employee Relations 148

Black Box Intelligence

SEPTEMBER 21, 2021

Reducing turnover has become mission-critical for most operators. The food offering may include buffets, 24-hour operators or concepts with a large portion of sales from the breakfast daypart. Workforce data: tracking trends for FOH and BOH staff. We also track workforce data based on how employees are paid.

Fast Casual 98

Fast Casual Fine Dining BOH FOH 98

Lavu

MARCH 13, 2020

If your staff relies on outdated methods of placing orders, it’s likely that restaurant communications are strained, which means your restaurant is operating below its potential. Your team of employees can only do so much with what they’re given, so you might consider improving their modes of communication.

Mobile Ordering 78

Mobile Ordering FOH BOH Front of House 78

Lavu

NOVEMBER 8, 2019

Every foodservice operator has three fixed expenses: Restaurant Labor—The cost of all employees on the payroll in management, FOH, and BOH. Occupancy Expenses—These are the costs of existing in a brick and mortar location ( or food truck ), including rent, property taxes, and insurance. Commissions.

Management 101

Management Management Food Truck Cash Management 101

Restaurant365

MAY 3, 2022

According to the National Restaurant Association, hourly wages for restaurant employees grew by 12.1% Driven by the hiring crisis, many restaurant groups are trying to woo employees with higher wages and benefits for hourly employees – both mostly unheard of prior to the pandemic. Mix full-time & part-time employees.

FOH 78

FOH Employee Relations BOH Tip Distribution 78

Restaurant365

APRIL 19, 2022

How to manage labor cost is a challenge that all restaurant operators face daily as many restaurant businesses are forced to offer more competitive wages, benefits to hourly employees and other concessions to attract more employees from the shrinking applicant pool. Total Labor Cost. Labor Cost Percentage. Sales Per Server Hour.

Point of Sale 78

Point of Sale FOH Front of House Employee Relations 78

The Restaurant Times

DECEMBER 26, 2020

Going by the statistics, 60% of restaurants shut down their business within the first year of operations, and up to 80% of restaurants close operations within the first five years. Lack of accurate information about how the UAE restaurant industry operates ultimately leads to the failure of businesses. Pilferage And Thefts.

Operations 52

Operations Loyalty Program Seasonal Menu Employee Relations 52

Apicbase

SEPTEMBER 16, 2022

Today, restaurant operators and F&B managers like you have access to many reports, primarily thanks to advanced POS systems. In this post, you’ll learn how to leverage analytics to get laser-focused insights about your entire operation and individual outlets. How do they relate to each other? What is restaurant analytics?

POS 52

POS Operations Back of House FOH 52

The Restaurant Times

MARCH 13, 2023

A restaurant can improve the BOH operations to increase efficiency and overall performance. Continue reading to understand the back-of-house of a restaurant, how it functions, the different back-of-house positions, and tips on how to manage back-of-house operations. Why is Back of House Important?

Back of House 52

Back of House BOH Front of House FOH 52

Touch Bistro

MARCH 25, 2021

A new hire checklist for restaurant employees can make the onboarding process easy and painless for all parties involved. After all, employees are the heart of your restaurant, and setting them up for success starts with the onboarding process. What Is Restaurant Employee Onboarding? Get Your Employee Handbook Template.

Hiring 52

Hiring Employee Relations FOH BOH 52

Future Food

APRIL 20, 2022

Food and hospitality services provide an opportunity to support relatable or ‘normal’ daily interactions, offering 3-5 critical daily touchpoints that elevate the standard of the workplace village experience through modern design and the provision of food and hospitality that supports wellness. Source: Future Food.

Hospitality 78

Hospitality Food Safety Front of House Food 78

Black Box Intelligence

SEPTEMBER 26, 2024

Or operate with lower standards which can tank their reputation, ultimately – also – reducing revenue. Since COVID, restaurants have had a difficult time maintaining adequate employee levels. Only 5% of brands said they had enough employees. Same-store sales growth has improved by 2.0

Front of House 52

Front of House Point of Sale Guest Recovery Back of House 52

Lavu

JANUARY 21, 2020

Your restaurant POS system should seamlessly integrate both the back-of-the-house (BOH) and front-of-the-house (FOH) operations. They include the cost of paying a mortgage or rent, permits, insurances, equipment costs, and certain operational expenses. A good point of sale (POS) system is critical to restaurant accounting.

Point of Sale 78

Point of Sale Inventory Restaurant Law Front of House 78

Lavu

JANUARY 15, 2020

About 20% of restaurants fail within their first year of operations, which makes banks more stringent in offering restaurant loans. The requirements for this type of financing include a credit score of at least 500 for FICO, at least 6 months in business operations with a minimum of at least $10,000 monthly revenues. .

Cash Management 78

Cash Management Equipment Small Business Front of House 78

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Lavu

MARCH 11, 2020

From the introduction of point of sale (POS) systems to accounting systems, technology is changing the ways restaurants operate today. Inefficient practices are being phased out in favor of more efficient and faster methods of operating. Restaurant management systems help you operate and manage your restaurant.

Management 78

Management Management Cash Management Mobile Ordering 78

QSR Automations

AUGUST 8, 2024

ConnectSmart® Host integrates with customer relationship management (CRM) systems, allowing your employees to identify VIPs, regulars, and special occasion diners ahead of time in the CRM, allowing you to prepare to give them the best experience possible.

Seating 52

Seating Front of House Back of House Social Media 52

Touch Bistro

APRIL 7, 2021

That’s because the restaurant industry is notorious for high employee turnover. And for fast food restaurants, employee turnover runs as high as 130% to 150%. Not only is it more expensive to hire new staff than to retain existing employees, but high turnover can also impact day-to-day workplace performance. It’s Expensive.

Employee Relations 52

Employee Relations Hiring Seasonal Menu POS 52

Apicbase

APRIL 20, 2022

Verify that both customers and employees understand your brand concept. That’s where an extensive operations manual comes in, including your processes, recipes, portion sizes, suppliers, safety and hygiene guidelines, equipment, pricing, appropriate furnishings, etc. Your concession owners are not your employees.

Franchising 52

Franchising Franchise Cash Management Kitchen Safety 52

Apicbase

JUNE 16, 2023

This is especially true for large-scale foodservice operations and scaling restaurant businesses. From customer satisfaction to profitability, there are countless metrics that restaurant owners and managers should track to gain a better understanding of their operations. That’s the theory. Why Are Metrics Important?

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Apicbase

APRIL 5, 2022

When you franchise your restaurant, you allow an independent investor to buy into your business, selling the license to use your brand name, operations, products, and knowledge. The investor operating under the franchise’s brand is called the franchisee. Franchisees are more committed and loyal to your business than regular employees.

Franchising 52

Franchising Franchise Food License 52

Modern Restaurant Management

JUNE 25, 2024

While viewers are anticipating the third season premiere of "The Bear" on June 27, the show really hits home for industry insiders as the dark comedy highlghts the daily struggles of operating a restaurant as well as opening one. The chef was patient with me (for the most part) and patient with the rest of the crew, both FOH and BOH.

Front of House 447

Front of House Back of House Employee Relations FOH 447

7 Shifts

NOVEMBER 3, 2022

“Create a space where it's easy to do the right thing because it's established, it's set up for you, you have everything you need at your disposal, and you're focusing on the right things,” explains Laura Bien, Director of Operation Services at Salt & Straw , a 30-location ice cream chain based in Portland. Provide equal opportunities.

Leadership 195

Leadership FOH BOH Website Management 195

Modern Restaurant Management

APRIL 1, 2025

Among the insights: Inflation: Food inflation is a top concern for 52 percent of operators with labor costs ranking a close second. Turnover Costs : The expense of replacing staff can be as much as $1,056 per FOH position and $1,491 per BOH position. “These restaurants are building sustainable business models for the future.

Pricing 251

Pricing Technology 2025 Point of Sale 251

Restaurant365

JULY 8, 2021

For restaurant owners and operators, how do you balance between maintaining off-premise business and rebuilding in-restaurant sales—at the same time? Many restaurants turned to takeout and delivery to remain in business during the pandemic and because of pandemic-related restrictions. The rise of off-premise dining.

Point of Sale 78

Point of Sale Fine Dining FOH Online Ordering 78

Modern Restaurant Management

APRIL 29, 2025

“It now accounts for a larger share of sales for 58 percent of limited-service and 41 percent of full-service operators compared with 2019—providing a critical path to restaurant resilience and growth despite ongoing economic pressures.” Chad Moutray, Chief Economist at the National Restaurant Association.

Reservations 488

Reservations 2025 Marketing Loyalty Program 488

EATER

MAY 20, 2020

In the meantime, the NRA and others already offer guidance on FOH logistics like food running, customer management, bathroom safety, and customer takeout. Below you’ll find the latest guidelines from a number of prominent groups, which together provide an overview of leading thought on safely operating a restaurant right now.

Kitchen Safety 300

Kitchen Safety Food Safety Food Supply Healthcare 300

EATER

MAY 14, 2020

In the meantime, the NRA and others already offer guidance on FOH logistics like food running, customer management, bathroom safety, and customer takeout. Below you’ll find the latest guidelines from a number of prominent groups, which together provide an overview of leading thought on safely operating a restaurant right now.

Kitchen Safety 246

Kitchen Safety Food Safety Food Supply Healthcare 246