7 Shifts

MARCH 10, 2021

These may be traits that come naturally to the best restaurateurs, but they can also learn some valuable habits to help them efficiently and effectively run a business and meet their goals. A successful business plan covers everything from the food you’ll serve to how your restaurant will look and how you want your customers to feel.

Management 370

Management Management Small Business Email Marketing 370

ChowNow

FEBRUARY 27, 2024

Effective restaurant marketing means reaching diners wherever they are. To gain more diners and drive more orders, restaurants need to optimize their mobile marketing and make it easier to order. What’s mobile marketing? Why mobile marketing for restaurants? Not sure where to start? Learn more.

Marketing 78

Marketing Mobile Ordering Email Marketing Online Ordering 78

Modern Restaurant Management

FEBRUARY 9, 2021

Valentine’s Day is often a busy time for restaurants, but many are now dealing with various challenges amid the pandemic, like no indoor dining or limited capacity as well as more customers opting for carry out. With the Marketing Rule of 7 , it takes an average of seven interactions with a brand before a purchase takes place.

Marketing 221

Marketing Email Marketing Website Management Social Media 221

7 Shifts

DECEMBER 17, 2020

The ideal customer for your business is the one who comes back time and time again. Growing a loyal customer base is a key to growing your business and keeping it profitable year-over-year. Customer retention is one of the most cost-efficient ways to grow your business. This applies to in-person asking as well as online forms.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Social Hospitality

AUGUST 25, 2019

When it comes to digital marketing for restaurants , there are various avenues to explore. Why Do Chatbots Play a Role for Restaurant Businesses? Why Do Chatbots Play a Role for Restaurant Businesses? But many small restaurants haven’t yet adopted emerging restaurant technology for customer communication.

Social Media 253

Social Media Mobile Ordering Email Marketing Website Management 253

RGU

JANUARY 1, 2020

Debra Murphy As I was working on my content audit , I came across a couple of posts on small business marketing trends for the years 2013 and 2014. Each trend became a marketing must-have for small businesses. 8 small business marketing trends essentials1.

Small Business 52

Small Business Marketing Email Marketing Mobile Ordering 52

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. Basant Baruah, Senior Content Marketer, Beaconstac. Below are a few examples of small and big F&B chains applying unique marketing techniques. Here are their insights.

Marketing 234

Marketing Social Media Food Safety Email Marketing 234

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association launched an industry grassroots education and engagement resource available online at RestaurantsAct.com.

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

Ken Burgin

JULY 17, 2022

Review the range of menu styles and pricing – small, medium, large still works for pricing and range. Think ‘Revenue Management’, just like hotels. If you haven’t heard from them, phone, text or email – this year needs more aggressive marketing. People expect to pay online, and get annoyed if it’s not available.

Email Marketing 153

Email Marketing Book Merchandise Seasonal Menu 153

Modern Restaurant Management

MARCH 19, 2020

Food bloggers and influencers are modern-day critics that can wield enough persuasive power to make or break a hospitality business. Any restaurant or F&B business can leverage this form of marketing to their benefit, it just requires a little know-how in the realm of digital networking.

Influencer 213

Influencer Marketing Social Media Online Ordering 213

Open for Business

NOVEMBER 21, 2022

Others need an all-in-one platform that helps with every area of the hospitality business. In fact, restaurants use an average of 3 technology tools to manage their back offices alone. It can take a lot of mistakes, miscommunications, data entry, and drudgery out of running a small business. Restaurant365. Agorapulse.

Food Safety 78

Food Safety Email Marketing Mobile Ordering Website Management 78

Perfect Daily Grind

APRIL 17, 2023

However, thanks to the growing prevalence of technology and online platforms in the coffee industry, it is now easier and more streamlined than ever to buy green coffee. This is true for small and medium-sized coffee businesses, too. Phil Schluter is the Managing Director at Covoya Europe.

Technology 114

Technology Transportation Online Ordering Small Business 114

Ken Burgin

JULY 5, 2022

Every week in the Hospo Reset Newsletter, we share a product or service that’s caught our eye – for kitchen & beverage management, staffing, facilities management, marketing and overall productivity. This is not an endorsement, please do your own assessment of suitability for your business. Helpful people.

Kitchen Safety 78

Kitchen Safety Food Safety Website Management Online Ordering 78

Touch Bistro

APRIL 27, 2021

The best restaurant websites all have one thing in common: they make it incredibly easy for online visitors to find what they’re looking for. This is crucial because 77% of diners report visiting a restaurant’s website before they dine in or order takeout or delivery from an establishment.

Design 92

Design 2021 Online Ordering Website Management 92

Modern Restaurant Management

MAY 21, 2020

Though expecting business as usual to be ‘usual’ is a little far fetched, many restaurants are opting for innovative ways to counter the virus – some even becoming part of the solution. Here’s a quick checklist to help you make safe choices while ensuring business continuity: Redesign Your Offerings.

Social Media 216

Social Media Food Safety Cash Management Kitchen Safety 216

ChowNow

DECEMBER 16, 2020

The restaurant delivery business has grown enormously in recent years, and it shows no signs of fading. Since the start of the COVID-19 pandemic, roughly half of all consumers have ordered delivery from a restaurant, and delivery sales have increased by 120 percent. Keep an eye on delivery hours and order volume, too.

Delivery 78

Delivery Email Marketing Mobile Ordering Online Ordering 78

Marketing4Restaurants

MAY 20, 2021

In the last episode, we discussed the future of restaurant online ordering systems. There are just so many things you can do to spread the word about your restaurant and Martec (marketing technology) is essential in doing this. These days, technology helps a lot in how businesses simplify business operations.

Technology 52

Technology Email Marketing Marketing SEO 52

The Food Corridor

MAY 7, 2020

When you’ve spent years building up a business, with long days, sleepless nights, and your mind forever racing thinking of ways to grow and optimize, the idea of starting again from scratch can bring up strong feelings of resistance. The important thing is to think about the best way your particular business can pivot.

Delivery 98

Delivery Food Online Ordering Email Marketing 98

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Interestingly, that number dropped to 88 percent in the US and 65 percent in the UK during stay-at-home orders.

2020 198

2020 Loyalty Program Mobile Ordering Fast Casual 198

Perfect Daily Grind

APRIL 4, 2023

It’s fair to say that many specialty coffee brands base their marketing strategies around the idea that coffee consumers want to be more connected to farmers. And while many coffee businesses believe that consumers also want to know the same information, is this really an accurate assumption?

Consumer Goods 144

Consumer Goods Sustainability Email Marketing Café 144

Modern Restaurant Management

OCTOBER 21, 2019

At the current pace, you might even think that apps have replaced the more traditional processes for placing takeout orders, making reservations or asking menu questions, right? Enterprise features that have previously been cost-prohibitive to small, independent restaurants are now available at an affordable cost. Not so fast.

Customer Experience 119

Customer Experience Online Ordering Customer Service Reservations 119

Open for Business

MAY 4, 2023

“We think the food going down our throats is the product,” says Ryan Giffen, assistant professor of hospitality management at California State University at Long Beach, in the Washington Post. Regularly check and update: Your business’s website Social media accounts Google, Yelp, OpenTable, and other business profiles 2.

Take-out 78

Take-out 2023 Customer Service Online Ordering 78

Ken Burgin

FEBRUARY 29, 2020

I wrote a fairly lengthy article back in 2001 , with advice on how to manage the effects on small businesses – it still holds up well. Plus some thoughts last month on the need for a 2020 Plan B. Now we can see another recession unfolding in front of us. Renewal and innovation can’t stop during a slowdown.

2020 88

2020 2001 2007 2009 88

The Restaurant Times

AUGUST 18, 2020

The food delivery market is booming, and the online food delivery segment is projected to grow to $365 billion by 2030 globally. A Brief About The Cloud Kitchen Business. Cloud Kitchen models accept orders via online platforms such as websites, mobile apps, third-party platforms, or via hotline numbers.

Mobile Ordering 52

Mobile Ordering Online Ordering License Email Marketing 52

Sling

JULY 4, 2021

Restaurant marketing has changed dramatically over the past 20 years. With the rise of the internet and the ubiquity of smartphones and tablets, the vast majority of marketing efforts are concentrated online. But there are still effective marketing channels available offline too. 1) Produce A Food-Prep Video.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

The Restaurant Times

JUNE 23, 2020

The food delivery market is booming, and the online food delivery segment is projected to grow to $365 billion by 2030 globally. A Brief About The Cloud Kitchen Business. Cloud Kitchen models accept orders via online platforms such as websites, mobile apps, third-party platforms, or via hotline numbers.

Mobile Ordering 52

Mobile Ordering Online Ordering License Email Marketing 52

Perfect Daily Grind

APRIL 3, 2022

You might also like our article on storing small quantities of green coffee. Mike Mamo is the Managing Director of Addis Exporter in Ethiopia, and the owner of the Telila washing station in Ethiopia’s Jimma region. Karishma Sharma is the CMO and Director of Business Strategy at Ecotact. Find out what they said below.

Online Ordering 199

Online Ordering Article Recycling Food Safety 199

BNG Point of Sale

OCTOBER 13, 2021

They offer a wide range of hardware and software options to aid in everything from sales to management to accounting. These benefits are particularly strong for new business owners who must keep a close eye on profit. Business owners have many POS systems from which to choose. Different Types of POS Systems. Let’s review both.

POS 52

POS Loyalty Program Point of Sale Cash Management 52

Ordyx

APRIL 25, 2019

If you’re in the restaurant business, you know there’s simply no substitute for excellent customer service. Great customer service produces customer loyalty and fans happy to spread the word about your business. That’s as true of the restaurant business as it is of any industry. ​ 3.

Innovation 52

Innovation Email Marketing Online Ordering Mobile Ordering 52

ChefMod

OCTOBER 6, 2021

Although these regulations are ever-changing, there are several ways that restaurant owners and stakeholders can continue to run a successful restaurant business. But, how have they managed to stay up and running so far? Focus on Online Shopping For the last 15 years, the online shopping and ordering market has grown exponentially.

2021 52

2021 Email Marketing Front of House Cash Management 52

Cheetah

SEPTEMBER 23, 2020

Restaurant reservation systems help solve one of the biggest challenges of the foodservice industry – managing the constant influx of reservations and customers. Pricing (monthly) $89 - $899 $199 $248 $199 - $699 Online. reservation Table management Pre-payments Waitlist Partnership network POS integration.

Reservations 78

Reservations Website Management Online Ordering Mobile Ordering 78

Restaurant365

OCTOBER 8, 2021

The ghost kitchen segment was already around at the beginning of 2020, but the market became even more significant in the restaurant industry during the COVID-19 pandemic. As food delivery boomed, and on-and-off capacity restrictions changed indoor dining, the ghost kitchen business model became more widespread.

Front of House 78

Front of House Back of House Website Management Delivery 78

Cheetah

SEPTEMBER 23, 2020

Restaurant reservation systems help solve one of the biggest challenges of the foodservice industry – managing the constant influx of reservations and customers. Pricing (monthly) $89 - $899 $199 $248 $199 - $699 Online. reservation Table management Pre-payments Waitlist Partnership network POS integration.

Reservations 78

Reservations Website Management Online Ordering Mobile Ordering 78

Next Restaurants

NOVEMBER 25, 2019

Is your restaurant website secure against cyber threats ? Every day, computer hackers look for new ways to infiltrate our businesses, and restaurants are no exception to this rule. As eateries use new tech to take orders and deliver food , the bad guys are also given more opportunities to steal your data.

Mobile Ordering 108

Mobile Ordering Email Marketing Website Management Employee Relations 108

The Restaurant Times

MAY 10, 2021

This means restaurant owners and managers need to adopt various strategies to attract new customers if they wish to stay in business. Alternatively, you can set up a business page on these sites and upload promotional posts to attract customers. Social media marketing is a huge field in itself. Use Email Marketing.

Social Media 52

Social Media Email Marketing Online Ordering Customer Service 52

ChowNow

JANUARY 17, 2020

As you cross items off your checklists and get ready for the big day, you’ll also need to prepare to market your business and connect with your guests. This is why branded, commission-free online ordering will be instrumental as you open your doors. . Why GreCo Opened Their Doors With Online Ordering.

Online Ordering 78

Online Ordering Mobile Ordering Email Marketing Food Order 78

Restaurant365

NOVEMBER 19, 2019

To prepare for the new year, restaurant owners, operators, and managers need to start planning now. New training methods focus on thorough cross-training, an emphasis on company mission and values, and solid management team structures. Managing complex, rotating inventory. Finding and training staff.

Operations 92

Operations 2020 Mobile Ordering Social Media 92