August, 2020

5 Examples of Customer Service Innovation in Hospitality

Social Hospitality

The hospitality industry constantly changes and evolves in the face of new industry and consumer trends. Unique socio-economic shifts also dictate the course of the market. Analysts and industry leaders continuously provide forecasts to give businesses a way to build their competitive advantage.

How to Use Data to Optimize Your Delivery Offering

Deliverect

In the current climate, data is one of the strongest tools a restaurateur has in their arsenal. Data is integral for getting a rounded view of your business and making the right strategic decisions.

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How to Streamline Human Resources and Payroll in the Restaurant Industry

Restaurant365

Successful restaurant owners and operators don’t just provide great food. For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. The people piece of the puzzle can be challenging for restaurants.

IN CHALLENGING TIMES DON’T MAKE CLASSIC BUSINESS MISTAKES REMEMBER THE TOP ELEVEN

Culinary Cues

Difficult times in business can never be addressed with complacency. This is the time to double your efforts rather than allow yourself to get caught up in the malaise. There is always opportunity beyond business survival for those who commit to moving forward.

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Reader Survey 2021 Restaurateur Connection

Can you believe we are in 2021? 2020 was a challenging year for restaurateurs. Here at Restaurateur Connection, we have worked tirelessly to provide guidance and a sense of community for our readers. Restaurateur Connection’s many thought-leaders eased the physical distance between us by sharing their wisdom and empathy. Our goal is that through our site, we helped make 2020 as rewarding as it was challenging. We would love for you to share your experience about how our site has affected your learning, and also your thoughts on how to make it better. The total time to complete the survey is 3-5 minutes. To view the survey, click the “View Now” button.

Simple Restaurant Marketing Plan for 2020 [PDF Template]

7 Shifts

So far, 2020 has thrown marketing plans, advertising budgets, and restaurant growth out of the window. Whatever plans and forecasts you had for your restaurant are yesterday’s bread now.

The Future of Dining: Industry Expert Insights

Modern Restaurant Management

To discuss this topic in more detail join “Restaurant of the Future: How to Take Advantage of the Digital Transformation,” a panel discussion about how technology spurred by COVID-19 will help shape the way restaurants operate, will take place on Thursday, Aug. 20 at 4 p.m.

More Trending

KITCHENAID DOCUMENTARY “A WOMAN’S PLACE” EMPOWERS WOMEN IN THE CULINARY INDUSTRY, NOW STREAMING ON HULU

Sante

Academy Award-winning Director Rayka Zehtabchi, Ventureland, Vox Creative and Digitas Launch KitchenAid Initiative to Combat Gender Inequality as Industry Recovers. KitchenAid brand presents "A Woman's Place," a documentary short, now streaming on Hulu.

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5 New Restaurant Trends That Will Boost Your Profitability

Cheetah

Reading Time: 3 minutes. Covid-19 has caused major disruptions throughout the foodservice industry while simultaneously sparking new restaurant trends.

WHAT RESTAURANTS HAVE LEARNED DURING THE PANDEMIC

Culinary Cues

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Food Delivery Ideas: How to Deliver Food While Maximizing Your Restaurant’s

7 Shifts

Even as many restaurants around North America reopen for on-premise dining, many customers will continue to opt for off-premise dining options.

Restrictions into Opportunities: How to Make Your Restaurant Succeed

Speaker: Patrick Cottrell and Joe English

The restaurant industry has changed so dramatically in the pandemic era that it's time to redesign your business strategy. This requires us to take a look at our menus, inventory, staff, and even our seating strategy. Whether your state allows outdoor dining, takeout only, or a little bit of both, we're here to help. Join Patrick Cottrell and Joe English from Sculpture Hospitality, and fit your restaurant to thrive in face of pandemic restrictions.

Five Things Every Restaurant Can Do to Boost Profits While Reopening

Modern Restaurant Management

If running a restaurant wasn’t already expensive, running one under new distancing regulations means less capacity and investment in safety infrastructure that will take a toll on costs.

Top Digital Marketing Ideas for Your Auto Repair Shop

Indoor Media

Investing a little time and money into digital marketing for your auto repair shop could generate new customers. Did you know the average person spends 3 hours a day on their phone?! There is no doubt your potential customers are spending their time online.

7 Innovative Packaging Trends to Make You Happy

A Wine Story

Are You Curious About Wine Packaging Trends? 2020 Wine Packaging Trends. 2020 may shine as the most exciting year of wine packaging trends.

BRAIN CLARITY DURING COVID

Food Business

In the midst of this pandemic, I’m hearing “I’m going to get lost in the busy-ness and confusion.” I hear you. It’s new, it’s different, it’s not as busy, and you may not trust your instincts. Here are the challenges I am hearing Serving during the pandemic is slower and more expensive.

Webinar Survey 2021 Restaurateur Connection

Can you believe we are in 2021? 2020 has been a challenging year for restaurateurs. Here at Restaurateur Connection, we have worked tirelessly to provide guidance and a sense of community for our readers. Restaurateur Connection’s many thought-leaders eased the physical distance between us by sharing their wisdom and empathy. Our goal is that through our webinars, we helped make 2020 as rewarding as it was challenging. We would love for you to share your experience about how our webinars have affected your learning, and also your thoughts on how to make it better. The total time to complete the survey is 3-5 minutes. To view the survey, click the “View Now” button.

SUCCESSFUL CHEFS – WHAT CAREER KILLERS TO AVOID

Culinary Cues

Rest assured, at some point restaurants will rise up again, clubs and hotels will measure success based on occupancy and food service activity, and the position of “chef” will be center stage in driving sales and measuring profitability.

How to Create a Restaurant Staff Training Manual

7 Shifts

The restaurant industry has a reputation for high staff turnover. 2018 saw a record high 74.9%

Tyga Bites and Sushi with an Attitude

Modern Restaurant Management

In this edition of MRM News Bites, we feature a lot of tech news, a celebrity-owned virtual dining concept, and the annual Neighborhood to Nation Restaurant Recipe Contest. TouchBistro Acquires TableUp.

Improve Your Auto Repair Local Listings in One Week

Indoor Media

Have you ever wondered what prospects see when they search for your business online ? Your auto repair local listings may be some of the first search results they find. If you’re not sure what local listings are, or just need a better idea of what to look for, then this article is for you.

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How to Set up an Inventory-Based Bar or Restaurant Manager Incentive Plan

Sculpture Hospitality

The manager of your restaurant or bar plays an essential role in the success of your business. They ensure you don’t overspend, that food and beverage inventory is managed properly and they come up with ideas that bring in new revenue streams.

Sample Blog Layout

Restaurant365

Successful restaurant owners and operators don’t just provide great food. For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. The people piece of the puzzle can be challenging for restaurants.

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DON’T JUST RE-ARRANGE – CHANGE THAT RESTAURANT

Culinary Cues

Take a breath, hold on and think it through, turn on a dime, change or be changed, now is the time, don’t jump to conclusions, don’t forget what got you to this point, the past is the past – move on, the conflicting words of advice are swirling around us and restaurateurs and chefs are caught in the middle like a ship without a rudder.

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What to Include in Your Restaurant Employee Handbook

7 Shifts

The words ‘employee handbook’ are enough to make any new hire quiver. That’s because, traditionally, they’re boring textbooks full of lifeless legal language and an endless list of do’s and don’ts.

Wrapping Up a Restaurant Marketing Trend

Modern Restaurant Management

At the beginning of the pandemic, Paul Dioguardi, owner of Colorado-based Hickory House Ribs, realized there was only so much he could do with the amount of available restaurant tables so he decided to focus on growing the catering side of the business.

A Simple Checklist for Creating an Auto Shop Website

Indoor Media

While few would argue that an auto shop website isn’t necessary, the range of what qualifies as a “website” is pretty broad. There’s no need to get fancy-schmancy unless that’s what you want, and a simple page with location, phone number, and business hours can be enough to get you started.

Increased Cleaning Measures for Restaurants and Bars During a Pandemic

Sculpture Hospitality

The hospitality industry has always had strict cleaning standards when it comes to health and safety in restaurants and bars. Clean hands and surfaces have been the norm, especially when dealing with food and beverages. Bar Management Restaurant Operations COVID Resources

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A Complete Guide to Açaí

Sante

Adam Bogatin. Even if you haven’t tried açaí before, you’ve probably seen photos of it on social media. It’s the secret ingredient that goes into tropical smoothie bowls, but these berries have a long and rich history.

IN BUSINESS – BIGGER ISN’T ALWAYS BETTER

Culinary Cues

There are lessons to be learned that are often overlooked. Growth seems to be one of those markers that define a successful business, yet there is ample evidence that growth can be a deterrent to success. How so?

How to Keep Your Restaurant Back Office Organized

7 Shifts

Papers. Clutter. Wires. Clipboards. That crumb-covered plate from your lunch that you haven’t had a chance to get rid of yet. This is the restaurant back office in its natural state – but not at all at its finest.

Face Pay Network, Restaurant of the Future and The Main Course

Modern Restaurant Management

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. The Main Course.

What is SMS Marketing? How Can I Use It For My Auto Shop?

Indoor Media

No matter where you go, take a good look at the people around you. You’ll see that they are usually no more than arm’s length away from their cell phone.

Typsy chats with. Wil Slickers, 'Slick Talk' hospitality podcast

Typsy

Wil Slickers is hospitality force to be reckoned with. With years of experience in hotel management, he hosts the popular hospitality podcast Slick Talk , and co-owns a company specializing in luxury vacation rentals.

The Boundary Pusher

EATER

Peter Meehan’s transgressive vision helped redefine food media with the groundbreaking Lucky Peach , and later transformed the LA Times ’s food coverage.

7 Ways to Improve Your Restaurant’s Design for Delivery

Deliverect

The US restaurant delivery market is projected to reach $32 billion by 2024 , growing at an annual rate of 5%. To put that in perspective, that’s more than the GDP of the entire European nation of Iceland.

Cost Cutting Ideas for Restaurants: Increase Restaurant Efficiency & Reduce Costs With These New Technologies

7 Shifts

Now is the time when your restaurant can experiment with and implement new technologies to help reduce costs, improve margins, and stay safe during COVID-19. When you optimize restaurant efficiency, your business will be able to cope during troubling times, and thrive during good times.