5 Examples of Customer Service Innovation in Hospitality
AUGUST 13, 2020
The hospitality industry constantly changes and evolves in the face of new industry and consumer trends. Unique socio-economic shifts also dictate the course of the market. Analysts and industry leaders continuously provide forecasts to give businesses a way to build their competitive advantage. The industry never stands still. Customer service is at the core of innovation and good business practices. This is the case no matter where the industry goes.