Wed.Jul 12, 2023

article thumbnail

Diners Believe Customer Experience Is Declining Due to Labor Shortages

Modern Restaurant Management

A majority of diners report diminishing guest experience because of labor shortages at restaurants, according to a consumer survey from HungerRush. Key takeaways include: More than half of consumers surveyed (51 percent), felt that independent restaurants have been impacted the most by not having enough staff to take orders, cook food, and handle deliveries – followed by major chains (36 percent) and mid-sized regional restaurants (14 percent). 57 percent of consumers aren’t confident tha

article thumbnail

Chipotle tests avocado-peeling robot as potential guac game changer

Restaurant Business

Guacamole will still be made by hand, but the "Autocado" could speed the process and free up workers. Chipotle has also invested in the robotic company behind it.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Data Overload – Don’t Let Self-Ordering Kiosks Become a Chokepoint

Modern Restaurant Management

Restaurant customers love self-ordering kiosks because they mirror the fast and simple convenience of ordering food online, but with the ambiance of a physical store. This approach can deliver increased order accuracy, lower staff costs and provide the restaurant with a frictionless Point-of-Sale (PoS) option. Research shows that customers of all ages are growing more receptive to kiosks in restaurants, with the majority of consumers indicating they would visit a restaurant more often if it offe

article thumbnail

National Restaurant Association releases new beverage alcohol trend research

Restaurant Business

The report captures new data on adult diners who are likely to order drinks, and how operators have changed their drinks options to drive new trends.

article thumbnail

Join Full Course Navigator: Your Path to Professional Growth in Restaurant Leadership

Full Course Foundation is dedicated to nurturing excellence in restaurant leadership. Our Navigator program offers a wide range of resources tailored for professional growth. From high-quality training to personalized coaching, Navigator equips restaurant leaders with the tools they need to thrive in their careers. Unlock your potential with three months FREE access to Navigator by Full Course!

article thumbnail

7 Ways to Make Your Restaurant More Fun!

Restaurant Engine

Get creative and find ideas to bring in your target audience. People love to visit restaurants and not only for the food but for the customer service and the atmosphere. To really set yourself apart from the competition, it pays to have a really unique selling point. So, in this article, we look at seven ways to make your restaurant more fun. You may just find it’s more fun for your customers and even your staff!

More Trending

article thumbnail

How Kwini Reed Makes Intentional Restaurants at Poppy + Rose and Poppy & Seed

7 Shifts

Kwini Reed fell into the restaurant industry by accident. She met her now husband and business partner, chef Michael Reed when he worked at Poppy + Rose in downtown LA. She now co-owns Poppy + Rose, Poppy & Seed , and Root of all Food , an LA-based catering company. She joined us on The Pre-Shift Podcast to discuss her philosophy on managing a team, including how she coaches managers.

article thumbnail

WHAT’S IT LIKE TO COOK PROFESSIONALLY

Culinary Cues

Too often we fail to take a breath and really think about what we are doing as cooks. Some outside the profession may ask: “what’s it like to work in a kitchen and cook for a living?” When was the last time you thought about that or expressed your answer out loud? What is it like physically, mentally, emotionally, and yes – spiritually to cook for others and do so hours on end for more people than you care to count?

Café 327
article thumbnail

Elizabeth McGee is promoted to CEO of Ruby Slipper group

Restaurant Business

The Applebee's veteran joined the two-concept brunch operation in November as COO.

article thumbnail

A Modest Sandwich Plea

EATER

No | Burger King Thailand Big sandwich culture has gone too far Burger King Thailand has just released a sandwich precisely calibrated to elicit the response “have you seen this s**t?” It’s 20 slices of American cheese on a bun , a pile that even the biggest cheese enthusiast might think is a little much. Of course it’s designed to get attention more than anything else, to go viral, to bring in the stunt TikToks.

Design 98
article thumbnail

Individual Development Plan Template

There’s no way around it: sometimes employees need your help. Use this free template to clarify expectations, share resources, and set a timeline. Best case scenario, this process helps them improve. Worst case, your great recordkeeping keeps you compliant even if they move on. Download the template today!

article thumbnail

Domino's Uber Eats deal acknowledges the reality of the third-party marketplace

Restaurant Business

The Bottom Line: The pizza delivery chain believes it can generate billions in global pizza sales by jumping on third-party aggregators’ marketplaces. In so doing, it acknowledges that the business has become a key sales tool for restaurants.

article thumbnail

How NYC’s Veselka Makes 3,000 Handmade Pierogies a Day

EATER

A team of six women make each pierogi by hand every morning. You can’t say you’ve visited New York City’s East Village without stopping at Veselka. Since the 1950s, the mom-and-pop restaurant has been the go-to spot for “Ukrainian soul food.” And to this day, the chefs at Veselka churn out dishes based on family recipes, including pounds of homemade borscht, potato pancakes, and over 3,000 handmade pierogies all before most people even get out of bed in the morning.

Food 94
article thumbnail

The story behind Burger King's turnaround effort

Restaurant Business

A Deeper Dive: Tom Curtis, president of Burger King in the U.S. and Canada, joins the podcast to talk about the chain’s “Reclaim the Flame” comeback strategy and its progress.

98
article thumbnail

Mastering the Negroni Sbagliato

EATER

The best Negroni Sbagliato recipe swaps out the Campari for two bitter liqueurs and adds sparkling water for an extra refreshing aperitivo.

98
article thumbnail

How to Build the Ideal HR Team

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

article thumbnail

Takeout becomes America's preferred dining mode

Restaurant Business

More than half of people say they’d rather get their food to go than eat it at a restaurant, according to a new survey from US Foods. And they’re doing it a lot more often.

Food 98
article thumbnail

Bastille Day Treats!

The Wine Knitter

Bastille Day is celebrated in France every year on July 14th and in many French-speaking regions worldwide, including the USA. The French also refer to this day as “Le Quatorze Juillet” (the 14th of July) or “La Fête Nationale” (The National Day.) Image courtesy of National Geographic On July 14th, 1789. a group of revolutionaries stormed the Bastille prison in Paris marking the start of the French Revolution.

article thumbnail

Restaurant menu price inflation shows some signs of easing

Restaurant Business

The industry appears to be slowing its rate of price hikes as overall inflation eases. But restaurants are still raising prices faster than grocers.

Pricing 98
article thumbnail

Burger King in Thailand launches a 'real cheeseburger'

The Salt

Between the buns are 20 slices of melted American cheese. It costs around $7 and is cheaper than its meatier counterpart. People describe it as "a bit too much" and "an insane amount of cheese.

45
article thumbnail

How to Build the Ideal HR Team

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

article thumbnail

Red Robin to stop using MrBeast Burger, other virtual brands

Restaurant Business

The chain is turning its focus inward as part of a turnaround effort, said CEO GJ Hart. It's one of MrBeast Burger's largest fulfillment partners.

article thumbnail

How Do I Create An Online Food Ordering System?

24/7 Waiter

Is your restaurant or food service business overwhelmed with takeout order phone calls? An online ordering system can help you respond quickly and efficiently to all your hungry patrons. Perhaps you need help getting a website created or incorporating a user-friendly method to place an order. A software company that specializes in the food service industry can create a restaurant online ordering system for you.

article thumbnail

Some Mass. restaurants are OK'd to accept SNAP payments

Restaurant Business

The state becomes the eighth to allow recipients of the aid previously provided in the form of food stamps to use the funds for restaurant meals.

Food 98
article thumbnail

Domino's, long an aggregator holdout, joins the Uber Eats Marketplace

Restaurant Business

The pizza chain will enable customers to order through the aggregator’s mobile app, starting in four test markets this fall.

article thumbnail

Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

article thumbnail

How a passion for authenticity transforms the dining experience

Restaurant Business

There is just something about a comforting and satisfying meal that resonates with customers.

Food 98
article thumbnail

Forget Threads. Casual restaurants are going retro in their latest marketing

Restaurant Business

Reality Check: 3-for-$10 (or thereabouts) and buy one/take one home deals are back in vogue.

Casual 98